Quality Inn & Suites Jacksonville-Baymeadows

Hotels
•
Quality Inn
4.7 (404 reviews)
8333 Dix Ellis Trail , Sunbeam , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location noted as acceptable by some guests
Fulfilled the basic purpose of providing a room for short stays (in at least one account)
Cons:
Very poor cleanliness (trash, cigarette butts, roaches, bedbugs, bad smells)
Rude/unhelpful front-desk staff and booking/reservation problems
Pool and other amenities closed or misrepresented
Rooms not as pictured and poorly maintained
Charged incorrectly / double-charging reported
Safety concerns: sketchy people, reports of drug use and police presence
Breakfast/food offerings minimal and not as advertised

Categories

Cleanliness
2.5
Multiple reports of very poor cleanliness: dirty floors, cigarette butts, trash in hallways, roaches in bathroom and reported bedbugs; strong unpleasant smells.
Service
6
Several guests reported rude or unhelpful front-desk staff and booking/reservation issues; service described as inconsistent (some interactions were handled but many were confrontational).
Location
8
Location was noted as acceptable by at least one guest ('Location wasn't bad'); no significant negative comments focused solely on location.
Room Quality
3.6
Rooms often did not match photos, smelled bad, were poorly maintained; guests reported dirty linens, poor lighting, and overall degraded room condition.
Amenities
3.5
Pool repeatedly reported closed/out of order (overgrown, trees/plants in pool); ice machine unsanitary; other advertised amenities (pond/lake area) described as neglected or not as pictured.
Value for Money
4.5
Guests felt misled by photos and charged incorrectly (reports of double charges); many felt the stay did not represent good value given condition and service.
Food and Beverage
6
Breakfast offerings described as minimal and not matching advertised full hot breakfast; inconsistent breakfast quality and presentation reported.
Overall Experience
3.5
Overall experience was negative for many guests: misleading photos, cleanliness and safety concerns, and poor handling of booking/refund requests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Quality Inn & Suites - Jacksonville is ideally situated just a 12 minutes’ drive from Jacksonville Riverwalk, offering easy access to popular attractions and entertainment venues.

Comfortable Accommodations
Guests can enjoy a relaxing stay in rooms equipped with modern amenities such as a flat-screen TV, refrigerator, coffee maker, and microwave. Select rooms even feature a separate living area for added space and comfort.

Great Facilities
The hotel boasts a range of facilities including a refreshing pool, hot tub, fitness centre, and business centre. Guests can also benefit from complimentary WiFi, breakfast, and parking during their stay.

Book your stay at Quality Inn & Suites - Jacksonville now for a memorable and convenient experience!

Important information:

We are no longer able to accommodate local residents (i.e. JACKSONVILLE,FL.)
The spa is currently under maintenance.
Breakfast served from 6am to 9am everyday.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

4.7
Based on 404 reviews
Cleanliness: 2.5
Service: 6
Location: 8
Room Quality: 3.6
Amenities: 3.5
Value for Money: 4.5
Food and Beverage: 6
Overall Experience: 3.5
M
Manuel • couple • us
10
2026-10-30 • via Nuitee
D
Doug • couple • nz
1
Disappointing
Pros:

They had no room available but Booking.com confirmed the booking and they took payment for it.

Cons:

No booking but it was paid for. Pool is a total lie. Its been empty for a long time.

2026-10-24 • via Nuitee
J
Janice • solo_traveller • us
2
Cons:

The place was terrible and smells like weed.

2026-10-14 • via Nuitee
D
Domênica • family_with_children • br
1
Ruim.
Pros:

Muito sujeira, cigarros usados espalhados por todo canto. Mal cheiro.

Cons:

Tudo.

2026-09-18 • via Nuitee
M
Medina Muñoz • extended_group • us
1
No volvería
Cons:

Mucha humedad
Ropa sucias
Poca iluminación parecía abandonado

2026-09-14 • via Nuitee
B
Billy • solo_traveller • us
6
o.k
Pros:

the purpose for having the room.

Cons:

walkways dirty, police on the property. ice machine unsanitary. tv was not friendly

2026-09-04 • via Nuitee
A
ajpop lobos • couple • us
10
2026-09-01 • via Nuitee
K
Katt • solo_traveller • us
2
Pros:

Nothing

Cons:

The floors was dirty. There were roaches in the bathroom. Weird smell in the room. The pool was out of order. The grounds was unkempt. The room was not like the pictures. I will not be coming back.

2026-09-01 • via Nuitee
J
James • solo_traveller • us
9
2026-08-28 • via Nuitee
H
hassan • solo_traveller • us
8
2026-08-28 • via Nuitee
S
Smith • couple • us
1
I refused to stay there
Cons:

It's a dump

2026-08-21 • via Nuitee
M
Melvin • couple • us
1
Unable to stay
Pros:

We were unable to stay because they did not have our booking reservation in the computer system

Cons:

The guy at the desk was rude and they would not answer the telephone

2026-08-18 • via Nuitee
R
RAYLAN • couple • us
2
2026-08-10 • via Nuitee
A
Adrianne • solo_traveller • us
1
Pros:

Pool had trees growing out of it...bathroom for lobby was outside and down a hall way. Had my boyfriend stand outside because of sketchy people walking around. Immediately told them I was not staying amd found different hotel. Pictures are not of hotel.

2026-08-03 • via Nuitee
I
Isaac • solo_traveller • us
7
2026-08-02 • via Nuitee
S
Sandra • couple • us
1
There was bedbugs
Cons:

There’s was bed bugs

2026-07-25 • via Nuitee
T
Theresa • solo_traveller • us
10
2026-07-24 • via Nuitee
K
Kellie • solo_traveller • us
1
Don't stay here!
Pros:

Location wasn't bad.

Cons:

The pictures did not line up with what was offered. Had a cocroach in the tub. Wall were dealing. Grounds were unkept. Very disappointing. Charged double. Pictures showed a full hot breakfast and continental breakfast. Very minimal vs what was expected by Pictures.

2026-07-22 • via Nuitee
N
Nubis • couple • us
10
2026-07-21 • via Nuitee
A
Ada • solo_traveller • us
6
2026-07-20 • via Nuitee