Quality Inn & Suites Jacksonville-Baymeadows

Paint peeling from the walls and ceiling, bars of soap and shampoo just open all over inside one of the side tables, a bottle of laundry detergent just left and in the room, tv remote with no battery cover, pool and hot tub looks like it has not been maintain in years, trash all over the place.

The staff was really nice and it was a very quiet good experience

This was a great property

The bed linens were dirty and smelly. The towels were surty not sure if the laundry team uses detergent or just uses water because they stink. The bathroom shower curtain also dirty and the manger never had/made time to talk to me and make things better

Nto what the pictures looked like. Dirty, run down. Asked for exfra pillows and. Was rold they did not have any exfra pillows.

Hole in the wall of room rented #219. Chain is broken and door required slamming to close properly.

Not as advertised, I have stayed in multiple Quinta and this is not it.

Good stay

My stay at the hotel met my needs and affordable.

elevator was stuck with my son I want a discount

Room were clean, booked for the pool but the pool was closed and water was in it was very nasty

Multiple issues 1 I got to the hotel 1.5 hours early, was told there was a 40 early check in fee. I’ve stayed in many hotels and have never been told this before. 2 When attempting to check in early was told there was no bathroom in a common area. When I checked in there is one right outside the pool area. 3 wasn’t told that rooms weren’t cleaned daily unless requested. When I was informed of that the 2nd day when I asked why my room wasn’t cleaned I requested for it to be cleaned the next day. IT WASNT!

The staff was friendly enough. We only stayed one night so we had little interaction. The photos definitely catfish you. The entire hotel footprint looked a little run down and the pool was drained. The AC didn’t seems to be working in the elevator and our room door stuck so bad that you had to yank to get it open and slam it shut. Everything in the room seemed to work but it was evidently dirty upon entry. All metal surfaces were rusty and the floor was so dirty it turned my daughter’s feet black on the bottom after just walking a couple laps around the room. The sheets seemed clean and nothing smelled bad but the comforter was pretty stained. I still wasn’t comfortable moving about in the space and tried to touch as little as possible. Breakfast the next morning was limited to cereal, waffles and yogurt; not bad but not a lot of choices.

Dirty, awful, unsafe- never again

We tried to check in but they told us we had to come back because we were too early. When we finally checked in. The pool was not filled and it was filthy. The elevator was a little shady and we were afraid to use it. So with that being said. We used the steps. My daughter fell down the steps because they were slippery. We finally got to the room and the floors were sticky. And the bathtub drain didn't work right. We dealt with it for the night but if we had to stay longer we would not have stayed.

It was clean and quiet. I checked in around 2am. They were very helpful.

We stayed at a different hotel. The Residence Inn due to feeling unsafe and poorly maintained property. Not clean

The condition of the hotel was below expectations. Lack of pool access, rooms need attention and the cleanliness of the rooms was poor.

Property was dirty and the pool wasn’t functioning no water. Room was on the floor level and not to welcoming.

Toilet did not flush and bathroom ceiling collapsed