Quality Inn & Suites Jacksonville-Baymeadows

Hotels
Choice Hotels International
5.2 (150 reviews)
8333 Dix Ellis Trl, Jacksonville, Florida, 32256 , Jacksonville , US

Facilities

Free breakfast
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Continental breakfast
Wheelchair accessible
Picnic area
Elevator
Fireplace in lobby
See all facilities

Review Highlights

Pros:
Helpful staff
Affordable rates
Cons:
Poor cleanliness
Multiple maintenance issues

Categories

Cleanliness
2.91
Multiple issues of dirtiness and unclean conditions mentioned in reviews.
Service
7.38
Staff was noted as helpful, but other service issues were reported.
Location
6.92
No specific issues raised about location, but negative sentiment regarding safety.
Room Quality
4.37
Several reports of poor room condition including uncleanliness and maintenance issues.
Amenities
3.9
Complaints about the closed pool and poor overall facility condition.
Value for Money
5.86
Affordable stay, but cleanliness and comfort issues detracted from perceived value.
Food and Beverage
6.41
Basic breakfast provided; could be improved, but no major complaints.
Overall Experience
3.88
General sentiment appears negative with repeated mentions of poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:47

Property Description

Amenities and Features
Enjoy a terrace with stunning views, complimentary Wi-Fi, and a cozy lobby fireplace. Relax in the picnic area, banquet hall, and vending machine.

Convenient Services
Start your day with a complimentary continental breakfast. Benefit from a 24-hour business center, front desk, and multilingual staff. Free onsite self-parking is available.

Comfortable Rooms
Feel at home in one of the 127 air-conditioned rooms with refrigerators and flat-screen TVs. Stay connected with free Wi-Fi and enjoy cable programming. The private bathrooms offer complimentary toiletries and hair dryers.

Important information:

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.2
Based on 150 reviews
Cleanliness: 2.91
Service: 7.38
Location: 6.92
Room Quality: 4.37
Amenities: 3.9
Value for Money: 5.86
Food and Beverage: 6.41
Overall Experience: 3.88
K
Kathy extended_group us
1
I would have rather slept in my car. Had we not been so tired and late arriving, I would have looked for another place.
Pros:

I did not like anything at all about the property.

Cons:

It was run down, furniture peeling, main room smelled of mold/mildew, nothing but marijuana smell coming from vent in the bathroom. Facilities were not in working function (pool and spa). Room furniture just placed out randomly on property. Ridiculous and just unkept.

2026-05-09 via Nuitee
L
Ledee solo_traveller us
3
2026-05-05 via Nuitee
H
Hoehne family_with_children us
1
Do not stay here
Pros:

Completely c***** place there was burned holes in my comforters.The fours were completely black.My daughter walked around for 5 minutes and her feet were black.It was disgusting.The place was falling apart

Cons:

Everything

2026-04-29 via Nuitee
K
Kevin couple us
6
2026-04-24 via Nuitee
J
Jodijo solo_traveller us
1
2026-04-23 via Nuitee
S
Saintel family_with_children us
3
It was a bad experience
Pros:

The food was not enough and the place was not clean

Cons:

They give breakfast for the money we paid for, not enough towels and the place was not mopped and dusted

2026-04-20 via Nuitee
A
Anderson couple us
5
2026-04-18 via Nuitee
M
Michelle couple us
10
2026-04-17 via Nuitee
J
James couple us
5
2026-04-13 via Nuitee
C
Crooms solo_traveller us
1
Cons:

No Ice Machine No pool no spa but yet nothing was on online

2026-04-13 via Nuitee
T
Taylor family_with_children us
1
Very disappointed in the hotel cleanliness.
Pros:

20 minutes from beach

Cons:

Very dirty. A lot of burn holes on the blankets and sheets, floor was sticky with residues. The pool and hot tub were shut down and the area was poorly attended to.

2026-04-11 via Nuitee
M
Megan extended_group us
5
Fine for a short stop, but no longer than that!
Pros:

The location was convenient for a one night stop on our way to but otherwise it was not one of the best Quality Inn’s we’ve ever used, I expected more from them.

Cons:

The pool was closed, which they don’t say until you book, it was very dingy and not super clean. The outside trash cans were overflowing at all times.

2026-03-31 via Nuitee
T
The couple us
1
It was a long night and dirty facilities
Cons:

It was dirty

2026-03-31 via Nuitee
M
McCullough family_with_children us
5
Pros:

Its was a comfortable bed

Cons:

When I booked the app said the pool and hot tub worked but when I got there it didn't
The floor was so dirty that it turned our feet black when we got out the shower

2026-03-30 via Nuitee
C
Charlene couple us
1
Remodel! And update the pictures
Pros:

You get what you pay for

Cons:

The photos are a lie! No pool trashes lawn unkept and it was dirty!

2026-03-24 via Nuitee
G
Gonzalez couple us
10
Pros:

Todo relax

Cons:

Más mantenimiento en la limpieza de los pisos y elevadores

2026-03-21 via Nuitee
I
Ivey couple us
2
My stay was horrible.
Pros:

This hotel is extremely dirty and poor room and grounds cleanliness.

Cons:

The room was dirty, sheets, pillow cases and cover was dingy. I ended up going to Walmart to purchase a bed in the bag.

2026-03-18 via Nuitee
M
Mike solo_traveller us
1
I will NOT stay at this location again.....even if it was free of charge. Property was very dirty.
Pros:

I didn't like anything about this property

Cons:

Bad location, property was dirty on the outside, the pool are was filthy, bed was squeaky, breakfast was not good at all

2026-03-16 via Nuitee
R
Raymarc couple us
1
Cons:

Wasn’t clean

2026-03-13 via Nuitee
N
Nyasia couple us
5
2026-02-23 via Nuitee