Share this hotel
Facilities
Property facilities
-
Electric bicycle charging station
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Ironing service
-
Car hire
-
Solarium
-
Non-smoking throughout
-
Shared lounge/TV area
-
Concierge service
-
Kid meals
-
Infinity pool
-
Outdoor furniture
-
Coffee Shop on site
-
Fruits
-
Shallow end
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Property cleaned by professional cleaning companies
-
Food delivered to guest room
-
Access to health care professionals
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Mobile app for room service
-
Pub crawls
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Snack bar/deli
-
Access to nearby outdoor pool
-
Beach umbrellas
-
Free pool cabanas
-
Pool sun loungers
-
Internet access
-
Housekeeping on request
-
Wine release events
-
Reception hall
-
Pool waterfall
-
Exercise/lap pool
-
Covered parking
-
Garage
-
Swimming nearby
-
Electric bicycle charging station
-
Rooftop garden
-
Vegetarian menu options available
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Rooms with Modern Amenities
The H10 Puerta de Alcalá boasts stylish rooms with wooden flooring, a minibar, and a pillow menu. Each room is equipped with air conditioning, free WiFi, and a TV. The modern bathrooms come with all necessary amenities for a comfortable stay.
Dining and Entertainment Options
Guests can indulge in a buffet-style breakfast at the hotel's restaurant and enjoy drinks at the garden lounge-bar. Additionally, various restaurants and tapas bars are just a short walk away, offering a variety of dining options.
Convenient Location and Nearby Attractions
Situated near Retiro Park and a metro station, this H10 hotel is within walking distance of popular landmarks such as Puerta de Alcalá Gate and Plaza Cibeles. The proximity to the Prado Museum, city center, and shopping destinations makes it an ideal choice for travelers looking to explore Madrid.
Book your stay at H10 Puerta de Alcalá for a luxurious and convenient experience in the heart of Madrid.
For nonrefundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.
Please note that the property reserves the right to pre-authorize cards prior to arrival.
When booking more than 4 rooms, different policies and additional supplements may apply.
Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.
Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026
Property Policies
-
Internet
WiFi is available in all areas and is free of charge.
-
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
-
Pets
Pets are not allowed.
-
Parking
Public parking is possible on site (reservation is not possible) and costs EUR 31 per day.
-
Children and extra bed policy
Children ages 2 and older are allowed.
Children from 2 years old to 11 years old stay for free when using an existing bed.
Adults stay for € 35 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Piscina cerrada y habias cosntrucciones pero no interfiería con la comodidad del huesped. Ubicacion excelente.
todo bien
MUY BUENA UBICACION
LAS ALMOHADAS PODRIAN SER MAS SUAVES
Excelente ubicación
La bañera de la habitación es peligrosa para entrar y salir de ella.
Highly recommend this hotel. Great location close to Metro, friendly staff and very comfortable beds with modern decor too. Twin room was great and had lots of amenities such as iron, coffee machine, toiletries etc.
Unfortunately the rooftop bar wasn't open which was the only negative.
Would definitely return.
Attentive staff, good morning buffet with g-f options, and just 2 blocks from the Retiro, a beautiful place to walk after a long flight from Oregon
No way to heat the bathroom, a small quibble in an otherwise perfect stay.
La cantidad de detalles que tiene en la decoración, flores frescas, buen gusto. En los baños la línea de Rituals es maravillosa. Excelente el personal
Que la cama doble eran dos sencillas pegadas
El personal
El espacio de la habitación
La habitacion estaba excelente, bastante limpia y completa. Las instalaciones del hotel en buen estado y la zona perfecta para salir a caminar.
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
