H10 Puerta de Alcalá 4 Sup

Hotels
•
H10 Hotels
8.8 (3617 reviews)
Alcalá, 66 , Madrid , es
+34 914 35 10 60

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Small rooms
Price vs quality issues
Noise from neighboring areas

Categories

Cleanliness
8.61
The rooms were generally clean but some noise and issues with insulation mentioned.
Service
9.28
Staff is well-trained and consistently mentioned as friendly and helpful.
Location
9.52
The location is highlighted as fantastic and in the heart of the city.
Room Quality
7.77
Rooms described as small and sometimes uncomfortable.
Amenities
9
Good amenities but some complaints about the quality of certain items.
Value for Money
8.06
Criticism about the price in relation to room size and comfort.
Food and Beverage
9.11
Breakfast variety and quality were noted positively.
Overall Experience
9.08
Positive experiences overall but noted issues with specific rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:55

Property Description

Luxurious Rooms with Modern Amenities

The H10 Puerta de Alcalá boasts stylish rooms with wooden flooring, a minibar, and a pillow menu. Each room is equipped with air conditioning, free WiFi, and a TV. The modern bathrooms come with all necessary amenities for a comfortable stay.

Dining and Entertainment Options

Guests can indulge in a buffet-style breakfast at the hotel's restaurant and enjoy drinks at the garden lounge-bar. Additionally, various restaurants and tapas bars are just a short walk away, offering a variety of dining options.

Convenient Location and Nearby Attractions

Situated near Retiro Park and a metro station, this H10 hotel is within walking distance of popular landmarks such as Puerta de Alcalá Gate and Plaza Cibeles. The proximity to the Prado Museum, city center, and shopping destinations makes it an ideal choice for travelers looking to explore Madrid.

Book your stay at H10 Puerta de Alcalá for a luxurious and convenient experience in the heart of Madrid.

Important information:

For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the property reserves the right to pre-authorise cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.

Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.

Hotel may verify the credit card that guarantees this reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 3617 reviews
Cleanliness: 8.61
Service: 9.28
Location: 9.52
Room Quality: 7.77
Amenities: 9
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 9.08
R
Ronald • solo_traveller • ph
10
2026-09-12 • via Nuitee
M
Maddalena • couple • it
10
H10 e LODE
Pros:

Posizione, personale, cura del dettaglio, ospitalità

Cons:

Organizzazione della colazione

2026-09-12 • via Nuitee
P
Paul • extended_group • de
10
2026-09-11 • via Nuitee
E
Eleanor • couple • gb
9
Excellent city break stay with rooftop pool
Pros:

Rooftop pool in the heat was essential
Beds and rooms were very comfortable
Loved how close it was to the park

Cons:

Having to reserve sunbeds as there are so few!

2026-09-10 • via Nuitee
S
Susana • couple • es
9
2026-09-10 • via Nuitee
C
Carl-Michael • family_with_children • se
9
Toppenhotell
Pros:

Fantastiskt trevlig personal, verkade dessutom genuint intresserade och väldigt vänliga, möttes alltid av ett varmt leende. Otroligt bra frukost 10 av 10, personalen 10 av 10, bekvämlighet 10 av 10. Enda som drar ner lite grann är att det inte fanns skohorn samt öronpinnar! Lite nitpicky men för det priset vill man även ha det. Overall ett tophotell.

Cons:

Skohorn och öronpinnar :-)

2026-09-10 • via Nuitee
D
Denis • couple • es
10
2026-09-09 • via Nuitee
M
Myriam Veronica • couple • pe
10
2026-09-09 • via Nuitee
R
Roni • family_with_children • il
9
היה נהדר
Pros:

החדר היה נהדר והבריכה והבר על הגג נהדרים

2026-09-09 • via Nuitee
P
pedro • couple • es
10
2026-09-08 • via Nuitee
R
Ruy • couple • br
7
2026-09-08 • via Nuitee
J
Jochen • family_with_children • de
9
2026-09-07 • via Nuitee
A
Ana lucia • solo_traveller • br
10
Gostei bastante do hotel H10, voltarei!
Pros:

Instalações muito boas. Quarto e banheiro pequenos, instalações novas e limpos.

2026-09-07 • via Nuitee
C
Camila • couple • ar
10
2026-09-07 • via Nuitee
S
Sandra • extended_group • tt
8
Enjoyable
Pros:

The Front Desk staff were always courteous and helpful. I appreciated that they were able to communicate with me in English.

Cons:

I shared a room with my two sisters. I slept on the fold-out bed. It was not the most comfortable.

2026-09-06 • via Nuitee
A
andrea • solo_traveller • hu
10
2026-09-06 • via Nuitee
T
Teodoro • couple • ar
10
2026-09-06 • via Nuitee
H
Helena • family_with_children • hr
10
2026-09-05 • via Nuitee
O
Oleksii • solo_traveller • es
7
Pros:

Location is incredible and the hotel facilities and bathroom are great

Cons:

The room we were in (720, likely all of the 120, 220, 320...) is extremely small and the bed feels cheap (very squeaky and not bolted to neither floor nor wall, so it moves around a lot)

2026-09-05 • via Nuitee
M
Michele • solo_traveller • gb
10
Great location superb hotel
Pros:

Wonderful room with balcony on 7th floor. Loved rooftop restaurant. Staff very helpful and friendly .

Cons:

Nothing

2026-09-03 • via Nuitee