H10 Puerta de Alcalá 4 Sup

Hotels
•
H10 Hotels
8.8 (3335 reviews)
Alcalá, 66 , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Small rooms
Price vs quality issues
Noise from neighboring areas

Categories

Cleanliness
8.61
The rooms were generally clean but some noise and issues with insulation mentioned.
Service
9.28
Staff is well-trained and consistently mentioned as friendly and helpful.
Location
9.52
The location is highlighted as fantastic and in the heart of the city.
Room Quality
7.77
Rooms described as small and sometimes uncomfortable.
Amenities
9
Good amenities but some complaints about the quality of certain items.
Value for Money
8.06
Criticism about the price in relation to room size and comfort.
Food and Beverage
9.11
Breakfast variety and quality were noted positively.
Overall Experience
9.08
Positive experiences overall but noted issues with specific rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:55

Property Description

Luxurious Rooms with Modern Amenities

The H10 Puerta de Alcalá boasts stylish rooms with wooden flooring, a minibar, and a pillow menu. Each room is equipped with air conditioning, free WiFi, and a TV. The modern bathrooms come with all necessary amenities for a comfortable stay.

Dining and Entertainment Options

Guests can indulge in a buffet-style breakfast at the hotel's restaurant and enjoy drinks at the garden lounge-bar. Additionally, various restaurants and tapas bars are just a short walk away, offering a variety of dining options.

Convenient Location and Nearby Attractions

Situated near Retiro Park and a metro station, this H10 hotel is within walking distance of popular landmarks such as Puerta de Alcalá Gate and Plaza Cibeles. The proximity to the Prado Museum, city center, and shopping destinations makes it an ideal choice for travelers looking to explore Madrid.

Book your stay at H10 Puerta de Alcalá for a luxurious and convenient experience in the heart of Madrid.

Important information:

For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the property reserves the right to pre-authorise cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.

Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.

Hotel may verify the credit card that guarantees this reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Wed, Oct 1, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 31 per day.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    Children from 2 years old to 11 years old stay for free when using an existing bed.
    Adults stay for € 35 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 3335 reviews
Cleanliness: 8.61
Service: 9.28
Location: 9.52
Room Quality: 7.77
Amenities: 9
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 9.08
J
Jasmin • extended_group • gb
8
Really lovely stay, great location for the park and the area felt really safe.
Pros:

The room felt really clean and spacious

2026-05-02 • via Nuitee
C
Christian • solo_traveller • cl
10
La mejor ubicación de madrid
Pros:

La ubicación

2026-05-02 • via Nuitee
P
Pablo • solo_traveller • es
5
2026-05-02 • via Nuitee
M
Maureen • couple • cl
10
Espectacular. 100% recomendado
Pros:

Todo el hotel está perfecto.
Limpio, iluminado, espacioso, excelente personal de recepción.

Cons:

No pude hacer un late check out.

2026-05-02 • via Nuitee
G
gomez escoz • couple • es
10
2026-05-01 • via Nuitee
J
juan • solo_traveller • ar
9
Pros:

Hotel minimalista muy moderno y roof top unico

2026-05-01 • via Nuitee
M
Magdalena • couple • pl
6
Pros:

Pyszne śniadania! Kosmetyki, które bardzo lubię. Bardzo fajny bar na dachu.

Cons:

Bardzo mały, ciemny pokój! Dodatkowo od rana skrzypiały jakieś drzwi za ścianą :(

2026-05-01 • via Nuitee
R
Roberto • solo_traveller • br
10
Pros:

O Hotel é muito confortável, moderno e com uma localização excelente! Tudo perfeito! Adoramos a estadia!

Cons:

Nada

2026-04-29 • via Nuitee
M
Magdalena • solo_traveller • pl
10
Pros:

Lokalizacja jest wyjątkowo dobra. Hotel ma wspaniałą atmosferę. Pokój z tarasem to świetna opcja na ciepłe wieczory.

2026-04-28 • via Nuitee
N
Nekane • family_with_children • es
9
Dos días perfectos en Madrid.
Pros:

El personal y la ubicación. La terraza una maravilla.

Cons:

El sofá cama era algo incómodo, hacía mucho ruido al moverte

2026-04-26 • via Nuitee
E
Eneko • solo_traveller • es
10
Pros:

Todo en general. Pero a destacar el trato recibido.

Cons:

Ascensores pequeños y concurridos a la hora del desayuno.

2026-04-26 • via Nuitee
L
Lars Tobias • couple • no
7
2026-04-26 • via Nuitee
C
Catalina • solo_traveller • co
10
Pros:

Ubicación

2026-04-26 • via Nuitee
A
Alexandra • solo_traveller • fr
9
2026-04-25 • via Nuitee
M
Maria Rita • couple • br
7
Localizacao muito boa!
Pros:

Localizacao maravilhosa! Quarto confortavel!

Cons:

Nos colocaram num andar com obra, teve barulho de manhã, operarios andando nos corredores.

2026-04-24 • via Nuitee
B
barbara • solo_traveller • us
10
2026-04-24 • via Nuitee
N
Noel • couple • co
10
2026-04-24 • via Nuitee
J
Jesús • couple • es
8
Correcta
Pros:

Ubicación

Cons:

Habitación demasiado pequeña para 2 personas para el precio abonado .
Albornoz para una sola persona
Sensación que dicha habitación estaba montada para 1 persona .

2026-04-23 • via Nuitee
N
Nyree • couple • gi
8
2026-04-23 • via Nuitee
B
Belén • extended_group • es
8
2026-04-21 • via Nuitee