H10 Puerta de Alcalá 4 Sup

Hotels
•
H10 Hotels
8.8 (3617 reviews)
Alcalá, 66 , Madrid , ES
+34 914 35 10 60

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Central location
Cons:
Small rooms
Price vs quality issues
Noise from neighboring areas

Categories

Cleanliness
8.61
The rooms were generally clean but some noise and issues with insulation mentioned.
Service
9.28
Staff is well-trained and consistently mentioned as friendly and helpful.
Location
9.52
The location is highlighted as fantastic and in the heart of the city.
Room Quality
7.77
Rooms described as small and sometimes uncomfortable.
Amenities
9
Good amenities but some complaints about the quality of certain items.
Value for Money
8.06
Criticism about the price in relation to room size and comfort.
Food and Beverage
9.11
Breakfast variety and quality were noted positively.
Overall Experience
9.08
Positive experiences overall but noted issues with specific rooms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:55

Property Description

Luxurious Rooms with Modern Amenities

The H10 Puerta de Alcalá boasts stylish rooms with wooden flooring, a minibar, and a pillow menu. Each room is equipped with air conditioning, free WiFi, and a TV. The modern bathrooms come with all necessary amenities for a comfortable stay.

Dining and Entertainment Options

Guests can indulge in a buffet-style breakfast at the hotel's restaurant and enjoy drinks at the garden lounge-bar. Additionally, various restaurants and tapas bars are just a short walk away, offering a variety of dining options.

Convenient Location and Nearby Attractions

Situated near Retiro Park and a metro station, this H10 hotel is within walking distance of popular landmarks such as Puerta de Alcalá Gate and Plaza Cibeles. The proximity to the Prado Museum, city center, and shopping destinations makes it an ideal choice for travelers looking to explore Madrid.

Book your stay at H10 Puerta de Alcalá for a luxurious and convenient experience in the heart of Madrid.

Important information:

For non-refundable rates, the hotel reserves the right to request, at check-in, both the credit card used to pay in advance and the cardholder’s ID.

Please note that the property reserves the right to pre-authorise cards prior to arrival.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the full amount of the reservation is due before arrival. H10 Puerta de Alcalá send a link to a secured payment platform.

Please note breakfast and dinner will always be served at the Lobby Bar restaurant, never in the exterior terrace.

Hotel may verify the credit card that guarantees this reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.8
Based on 3617 reviews
Cleanliness: 8.61
Service: 9.28
Location: 9.52
Room Quality: 7.77
Amenities: 9
Value for Money: 8.06
Food and Beverage: 9.11
Overall Experience: 9.08
Y
YU CHUN • couple • tw
10
2026-10-17 • via Nuitee
C
Cecilia • solo_traveller • ar
9
La mejor zona para quedarse en Madrid
Pros:

La ubicacion sobre todo es excepcional, cerca de todo

2026-10-15 • via Nuitee
A
ALAIN • couple • es
10
Buena
Pros:

Terraza

Cons:

Habitacion muy pequeña

2026-10-15 • via Nuitee
M
Marcelo • couple • es
10
Muy bien
Pros:

La terraza con la piscina y restaurante

Cons:

Ascensor pequeño

2026-10-15 • via Nuitee
C
Catalina • extended_group • ch
10
Pros:

Location and rooftop bar, loved it! Friendly staff!

2026-10-15 • via Nuitee
H
hajar • solo_traveller • ma
7
Pros:

L’emplacement ,la literie

Cons:

Le ménage lors du passage le deuxième jour le sol n’a pas été fait une tache de liquide renversé la veille y était toujours sèche , la fenêtre avait des traces de poussières sur une grande partie , la Clim faible puissance la chambre attribuée était trop petite je m’attendais à plus d’espace et le vis à vis avec les autres chambres était oppressant emplacement de la chambre pas de soleil du tt donné sur mini cour avec vis a vis direct avec tt les autres étages on s’y sent à l’étroit a l’intérieur et a l’extérieur

2026-10-14 • via Nuitee
Y
Yanielle • solo_traveller • be
8
2026-10-14 • via Nuitee
P
Pedro Ignacio • solo_traveller • es
8
MUY BIEN!
Cons:

La ducha tenía poca presión de agua.

2026-10-13 • via Nuitee
C
Connie • couple • au
1
Pros:

Hotel cancelled my booking on the day of stay 5 hrs after my scheduled check in time so they could give the room away for a higher price as Shakira was in town and all rooms on Saturday night were going for x10 price

2026-10-13 • via Nuitee
Q
QQ S • couple • es
9
Uno de los mejores rooftops de Madrid
Pros:

Habitación confortable y cómoda. Profesionalidad y amabilidad del personal. Visita obligada al rooftop, con unas de las mejores vistas de Madrid

Cons:

Todo bien

2026-10-12 • via Nuitee
L
Lorenzo • couple • es
10
2026-10-12 • via Nuitee
P
Pertita • couple • gb
9
Very enjoyable, would stay again when we revisit.
Pros:

Location, facilities including lounge and roof top bar. Staff very helpful.

Cons:

Nothing

2026-10-12 • via Nuitee
S
Salvador • couple • ar
8
Muy bien
Pros:

Ubicación y terraza

Cons:

Los cuartos son muy chicos . Y está más caro de lo que solía ser . Precio calidad está un poco alta

2026-10-12 • via Nuitee
M
Maria • solo_traveller • es
10
2026-10-12 • via Nuitee
M
Maria • couple • es
7
Está muy bien situado , en general bonito
Pros:

Localización

Cons:

Mi habitación era algo pequeña pero por las columnas que tenía, le quitaba espacio útil.
El desayunado buffet, 25 euros lo veo muy caro,

2026-10-12 • via Nuitee
E
emma • extended_group • gb
8
2026-10-11 • via Nuitee
L
Laura • couple • es
9
Cons:

Una habitación un poco pequeña para las 2 personas que estábamos

2026-10-10 • via Nuitee
F
Federica • solo_traveller • it
10
2026-10-09 • via Nuitee
V
VASILEIOS • solo_traveller • gr
7
2026-10-09 • via Nuitee
L
Lippay • family_with_children • ca
2
Disappointing dirty and overpriced hotel in a great location.
Pros:

Location

Cons:

Hotel looked tired and well used. Paint pealing, shower caulking black. Hairs in bathroom and on headboard. Generally dirty. Small room. Requested 2 double beds but got one double bed and a pull out cot.

2026-10-08 • via Nuitee