Hilton Garden Inn Las Colinas

Hotels
Hilton Garden Inn
8.3 (602 reviews)
7516 Las Colinas Boulevard , Irving , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Clean facilities
Friendly staff
Comfortable stay
Cons:
Service issues
Complaints about maintenance
Pricing concerns

Categories

Cleanliness
8.03
Generally clean, though some rooms showed signs of maintenance issues.
Service
8.7
Staff were generally friendly and professional, though there were some complaints regarding individual service experiences.
Location
9.04
Excellent location with easy access to restaurants and shops.
Room Quality
8.09
Rooms were mostly comfortable but some had issues like outdated amenities.
Amenities
8.52
A good range of amenities available, including breakfast options.
Value for Money
7.98
Decent value given the offerings, but some found specific pricing high.
Food and Beverage
7.53
Breakfast options available but pricing noted as excessive by some guests.
Overall Experience
8.5
Most guests enjoyed their stay with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:31

Property Description

Modern Amenities
Experience comfort and convenience with free Wi-Fi, a 32-inch LCD HDTV, and an iPod docking station in every room. The microwave, refrigerator, and coffee maker ensure you have everything you need for a relaxing stay.

Convenient Services
Take advantage of the free shuttle service, gym, and 24-hour business center. Whether you're here for work or leisure, we have you covered with all the essential services to make your stay seamless.

Delicious Dining Options
Indulge in a delicious meal at The Great American Grill Restaurant or grab snacks and beverages at The Pavilion Pantry, open 24 hours. With breakfast, dinner, and room service available, you'll never have to worry about going hungry during your stay.

Book now for a memorable stay at Hilton Garden Inn Las Colinas, where comfort and convenience meet luxury!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 602 reviews
Cleanliness: 8.03
Service: 8.7
Location: 9.04
Room Quality: 8.09
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 7.53
Overall Experience: 8.5
D
David solo_traveller gb
7
Hilton Garden Inn, Las Colinas
Pros:

A lovely hotel with good facilities and friendly staff.

Cons:

My room was a little dark, even with all the lights on and the aircon unit was quite noisy even when turned off.

2026-08-25 via Nuitee
D
David solo_traveller us
9
Pricey
2026-08-22 via Nuitee
D
Diana couple us
1
2026-08-20 via Nuitee
K
Kara solo_traveller us
9
Overall, it was safe and clean, but could of at least offered some kind of breakfast for the money.
Pros:

No breakfast, it was not offered. They gave me two waters. I wish they would at least have offered a snack like chips or cookies. It would have enticed me to want to purchase more. Iffer

Cons:

The could offer a free or cheap boxed Continental breakfast.

2026-08-19 via Nuitee
G
Gregory solo_traveller us
7
Rest of the staff were great.
Pros:

Clean

Cons:

Housekeeping knocking on my door at 8.20am.

2026-08-15 via Nuitee
J
Julia couple us
9
2026-08-07 via Nuitee
J
Jessica couple us
10
Pros:

Everything was perfect during our stay!

2026-08-04 via Nuitee
T
thiago couple br
7
2026-07-23 via Nuitee
T
Taryn couple us
6
2026-07-20 via Nuitee
G
Gladys extended_group us
10
Pros:

It was beautiful and clean! ALL of the staff were super sweet and helpful. Loved the location as well! Thank you for your hospitality!

2026-07-13 via Nuitee
S
Sad_com Business Hendersonville, North Carolina
2
Bait and switch.. and rude front desk staff
Pros:

Beware... the front desk staff is very rude and not helpful and will raise your rate and tell you that you upgraded your room when you did not. I tried to work with them and they refused and charged me $40 extra dollars on a $500 bill. Will not be back and stay at a Hilton again at this point. Also the rooms A/C was so noisy you could not sleep at night, but I did not complain about it... I guess I should have since I "upgraded" to a room with a noisy A/C system.

2026-06-30 via Tripadvisor
S
Stephanie solo_traveller us
7
It was alright. Gets the job done but definitely not the best place to stay.
Pros:

It was clean and the rooms are spacious. Check in/check out process is very easy.

Cons:

You have to pay for breakfast. I’ve never stayed a place that I have to do that. Also there was a weird noise in my room that sounded like water was constantly running. It was coming from a vent. I have no idea. Also, if you need any extra blankets or towels, you have to go down and get them yourself.

2026-06-08 via Nuitee
C
Courtney family_with_children gb
7
2026-05-30 via Nuitee
V
Vickie couple us
8
2026-05-26 via Nuitee
Z
Zhaoyi couple us
10
2026-05-26 via Nuitee
G
Greg couple us
7
2026-05-19 via Nuitee
X
X9241KPjorgef Business
4
Good location, bad experience
Pros:

I have been a Hilton Honors member for more than two decades and have stayed at hundreds of Hilton properties around the world. I am also a Marriott Bonvoy member and have stayed at many Marriott properties as well. I mention this only to make clear that I travel frequently and have a reasonable basis for comparison.
I stayed at this hotel for two nights this week, and unfortunately, it was one of the worst hotel experiences I have had in a long time.

First, I was assigned a room on the first floor, located near the rear entrance. The constant slamming of the door throughout the night made it very difficult to sleep. Second, the beds were extremely uncomfortable and appeared badly outdated. My room had two beds, and I tried both, but neither was any better. The pillows were also very flat and uncomfortable.

For approximately $300 per night, plus taxes, I would expect a much better sleeping experience, including decent sheets, pillows, and bedding. Instead, the sheets and comforter felt very low quality.

The breakfast was just okay. There is an $18 buffet, which I did not find to be worth the price. The hotel also offers basic à la carte options. The coffee was cold and lacked flavor. That said, the breakfast staff was attentive and friendly.
The location is convenient if you need to be close to the airport, which is about a 15-minute drive. However, there is very little within easy walking distance. The hotel is located on a major road with heavy traffic, and crossing the street requires walking to the nearest traffic light. The nearby options are mostly fast-food restaurants, gas stations, and a Denny’s about two blocks away, which is not ideal in the Dallas heat.
At checkout, the hotel was unable to print my receipt.

Overall, the hotel needs a significant upgrade. Given the condition of the rooms, the quality of the bedding, and the overall experience, I found it to be grossly overpriced for what it offers. I would not stay here again and do not recommend it.

2026-05-14 via Tripadvisor
N
Nicki family_with_children us
10
Perfect area for what we had planned.
Pros:

The rooms are always nice, clean and roomy

Cons:

I added a person to room and the rate went up.

2026-05-03 via Nuitee
P
Payns couple us
10
2026-05-03 via Nuitee
I
ibon solo_traveller us
10
2026-04-27 via Nuitee