Novotel Strasbourg Centre Halles

Hotels
Novotel
7.8 (2555 reviews)
Quai Kléber , Strasbourg , fr

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Cleanliness issues
Poor service in some instances

Categories

Cleanliness
6.69
Several mentions of lack of cleanliness, particularly with toilet facilities.
Service
8.16
Mixed reviews with some positive sentiments about staff but notable unhelpfulness in certain situations.
Location
9.7
Very positive remarks about the hotel's convenient location.
Room Quality
7.15
Concerns about room size and some problems with temperature control.
Amenities
7.68
Mixed feedback; some amenities like breakfast were positively noted, but other issues raised.
Value for Money
6.64
General discontent regarding pricing for the quality received.
Food and Beverage
8.19
Breakfast was reported as good, but some found it too expensive.
Overall Experience
8.16
Overall dissatisfaction noted in several reviews despite some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Prime Location near Historic Centre
The Novotel Strasbourg, situated just opposite Grande Ile, offers a prime location for exploring the historic center of the city. With air-conditioned rooms featuring flat-screen TVs and complimentary Wi-Fi, comfort meets convenience at our hotel.

Delicious Dining Options at ICI&LA - Restaurant & Bar
Indulge in culinary delights at our on-site restaurant and bar, open daily from 06.30am to 11.00pm. From hearty breakfasts to evening cocktails, savor a range of flavors during your stay.

Convenient Access to Major Attractions and Amenities
Located near the TGV station, Strasbourg Cathedral, and La Petite France district, our hotel provides easy access to key attractions. Additionally, guests enjoy complimentary access to a nearby fitness center, open daily from 6:00 to 23:00.

Book your stay at Novotel Strasbourg now and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

ICI&LA - Restaurant & Bar is open daily from 06:30 to 00:00.

Room service is available 24/7.

Please note that access to the Public Parking is from 1 Rue Sébastopol. The car park is located on the right side of the road and it is called P2 Sebastopol. At the entrance of the car park, stay on the left lane which direct you to the closest entrance of the Hotel.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2555 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 8.16
A
anthony solo_traveller fr
7
Pros:

L'emplacement de l'hôtel.

Cons:

Les chambres qui donnent sur la route sont trop bruyantes car juste en dessous se trouve une discothèque.

2026-07-11 via Nuitee
H
Hamad solo_traveller sa
9
Pros:

الطاقم جدا متعاون والفندق جميل وموقعه ممتاز للتنزه في المدينة

Cons:

مواقف السيارات جدا ضيقة

2026-07-11 via Nuitee
A
AKGUNOGLU solo_traveller tr
10
Pros:

Gezilecek alanlara yakin.

2026-07-11 via Nuitee
M
Mahsnna family_with_children qa
10
رووعه
Pros:

كل شي خدمه والفطور متنوع والمكان استراتيجي

Cons:

لاشي

2026-07-11 via Nuitee
S
Stefan couple de
7
2026-07-11 via Nuitee
F
Franciana family_with_children fr
10
Le séjour était nickel
Pros:

La chambre était super grande propre. Le lit de bébé était installé, le personnel était très sympathique.

Cons:

Le seul point négatif de l’établissement, c’est de ne pas avoir de parking attitré donc on a fait trois jours, on a dû payer 60 € pour le parking du centre commercial.

2026-07-10 via Nuitee
A
Ahmet family_with_children tr
8
İdare eder
Pros:

Merkez tren istasyonu ve şehrin görülmesi gereken yerlerine yürüyüş mesafesin. Kahvaltısı lezzetli ve çok çeşit var.

Cons:

Yataklar rahat değil çift kişilik yatak eğikti. Wc banyo ayrı yerlerde wc olan kısım çok küçük.

2026-07-10 via Nuitee
J
Jean-Pierre solo_traveller fr
9
Agréable étape
Pros:

Le confort de la chambre
Le petit déjeuner
L’emplacement en journée
Le professionnalisme et la gentillesse du personnel

Cons:

La salle de bain un peu vieillotte
L’emplacement le soir mal fréquenté

2026-07-09 via Nuitee
F
Frances Pires extended_group ch
8
2026-07-08 via Nuitee
A
Alison couple fr
10
2026-07-08 via Nuitee
J
Joachim couple de
8
2026-07-08 via Nuitee
M
Mihaela family_with_children ro
9
2026-07-08 via Nuitee
F
Frode family_with_children no
7
2026-07-07 via Nuitee
E
Eugenia solo_traveller it
8
2026-07-07 via Nuitee
A
Aude family_with_children fr
8
Bon séjour !
Pros:

Emplacement très bien avec parking petit mais pratique au pied de l hôtel. Personnel agréable, chambre agréable.

Cons:

Aucune attention prévue lorsqu'on voyage avec un animal de compagnie... je trouve cela regrettable...

2026-07-06 via Nuitee
L
Lea solo_traveller hr
10
2026-07-06 via Nuitee
F
Federica solo_traveller it
8
Pros:

Comodissimo al centro. Pulito e ottima la colazione.

2026-07-06 via Nuitee
H
Hans Peter couple ro
9
Pros:

Super Lage.

2026-07-05 via Nuitee
J
Jakub couple ch
8
2026-07-05 via Nuitee
V
Vladimir solo_traveller us
8
Great place to enjoy the town hassle-free.
Pros:

Location and staff are phenomenal. Everything is an easy walk even on a hot day. We thoroughly enjoyed main city attractions without the need to drive or even use public transport.
Staff are friendly, professional, all are English speaking and will go out of their way for comfort of their guests.
Hotel is pet friendly (dogs and cats are welcome).
Decent breakfast.

Cons:

Parking is a bit of a mess, especially trying to figure out how to get to the hotel once you have parked in an underground mall parking lot.
Access to the hotel from the parking is a quest, they can definitely do a better job posting more informative signs throughout.

2026-07-05 via Nuitee