Novotel Strasbourg Centre Halles

Hotels
Novotel
7.8 (2415 reviews)
Quai Kléber , Strasbourg , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Cleanliness issues
Poor service in some instances

Categories

Cleanliness
6.69
Several mentions of lack of cleanliness, particularly with toilet facilities.
Service
8.16
Mixed reviews with some positive sentiments about staff but notable unhelpfulness in certain situations.
Location
9.7
Very positive remarks about the hotel's convenient location.
Room Quality
7.15
Concerns about room size and some problems with temperature control.
Amenities
7.68
Mixed feedback; some amenities like breakfast were positively noted, but other issues raised.
Value for Money
6.64
General discontent regarding pricing for the quality received.
Food and Beverage
8.19
Breakfast was reported as good, but some found it too expensive.
Overall Experience
8.16
Overall dissatisfaction noted in several reviews despite some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Prime Location near Historic Centre
The Novotel Strasbourg, situated just opposite Grande Ile, offers a prime location for exploring the historic center of the city. With air-conditioned rooms featuring flat-screen TVs and complimentary Wi-Fi, comfort meets convenience at our hotel.

Delicious Dining Options at ICI&LA - Restaurant & Bar
Indulge in culinary delights at our on-site restaurant and bar, open daily from 06.30am to 11.00pm. From hearty breakfasts to evening cocktails, savor a range of flavors during your stay.

Convenient Access to Major Attractions and Amenities
Located near the TGV station, Strasbourg Cathedral, and La Petite France district, our hotel provides easy access to key attractions. Additionally, guests enjoy complimentary access to a nearby fitness center, open daily from 6:00 to 23:00.

Book your stay at Novotel Strasbourg now and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

ICI&LA - Restaurant & Bar is open daily from 06:30 to 00:00.

Room service is available 24/7.

Please note that access to the Public Parking is from 1 Rue Sébastopol. The car park is located on the right side of the road and it is called P2 Sebastopol. At the entrance of the car park, stay on the left lane which direct you to the closest entrance of the Hotel.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2415 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 8.16
J
Jens couple de
2
2026-05-23 via Nuitee
N
Nadia family_with_children ch
8
2026-05-22 via Nuitee
גולדפרב דן solo_traveller il
9
Pros:

מיקום ממש נהדר מרחק הליכה לכל האטרקציות בעיר העתיקה . חדר מרווח ונקי. צוות שאוהב להסביר ומאיר פנים, ארוחת בוקר עשירה וטעימה ,מסעדה טובה עם מנות טעימות .

Cons:

לא מספיק שקעים לטעינת מכשירים ליד המיטה ובחדר .

2026-05-22 via Nuitee
P
Philippe solo_traveller fr
10
2026-05-22 via Nuitee
B
Boryana solo_traveller be
7
2026-05-21 via Nuitee
A
Aileen couple de
10
2026-05-21 via Nuitee
K
Kevin solo_traveller fr
6
Pros:

L'emplacement et l'accueil du personnel

Cons:

Pas de connexion Wi-Fi pas de réplication du téléphone sur la télé pour avoir des programmes tel que Netflix alors que c'était pourtant proposé à l'accueil

2026-05-21 via Nuitee
O
Olahova solo_traveller be
8
Pros:

La limpieza de la habitacion .

Cons:

Ubicacion es centrica ,y creo que hay una discoteca abajo,osea hasta las 6 de la mañana no se duerme.
El personal podria ser mas amable.

2026-05-20 via Nuitee
J
Jacques couple ch
9
Magnifique découverte
Pros:

Le séjour au Novotel Strasbourg Centre Halles a été une très belle expérience. L’hôtel bénéficie d’un emplacement idéal en plein cœur de Strasbourg, à quelques minutes de la Petite France et de la cathédrale, ce qui permet de découvrir facilement la ville à pied.

Les chambres sont confortables, calmes et bien équipées, avec une literie de qualité qui permet de bien se reposer après une journée de visite. Le personnel est particulièrement accueillant, professionnel et toujours disponible pour répondre aux besoins des clients.

Cons:

Rien

2026-05-18 via Nuitee
J
Jonathan extended_group nl
10
2026-05-18 via Nuitee
R
Ray extended_group de
9
2026-05-17 via Nuitee
D
DGNK solo_traveller nl
4
Het geld niet waard...
Pros:

Het personeel is supervriendelijk.

Cons:

Het hotel is een oude bende, gemaakt voor kleine mensen, en alles wat een hotel leuk maakt is wegbezuinigd. De lampen in de kamer doen het niet, de douche is absurd laag, en zelfs de wcborstel is wegbezuinigd!!
Voor 260 euro per nacht mag je echt wel meer verwachten!

2026-05-16 via Nuitee
J
Jim solo_traveller ca
8
Nice relaxing stay.
Pros:

Location and a good sized room.

Cons:

All good.

2026-05-16 via Nuitee
Y
Yoshinori family_with_children nl
10
2026-05-16 via Nuitee
G
Gregory solo_traveller ch
5
2026-05-15 via Nuitee
D
DELACHE extended_group fr
9
2026-05-14 via Nuitee
I
Ioana family_with_children ch
10
2026-05-14 via Nuitee
A
Alain couple lu
9
2026-05-14 via Nuitee
S
SG family_with_children hk
9
Pros:

Warm staff and nice breakfast

Cons:

Outside of the window is the roof of the lower levels.

2026-05-14 via Nuitee
J
Jan-Niklas family_with_children de
5
2026-05-14 via Nuitee