Novotel Strasbourg Centre Halles

Hotels
•
Novotel
7.8 (2266 reviews)
Quai Kléber , Strasbourg , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Convenient location
Good breakfast
Cons:
Cleanliness issues
Poor service in some instances

Categories

Cleanliness
6.69
Several mentions of lack of cleanliness, particularly with toilet facilities.
Service
8.16
Mixed reviews with some positive sentiments about staff but notable unhelpfulness in certain situations.
Location
9.7
Very positive remarks about the hotel's convenient location.
Room Quality
7.15
Concerns about room size and some problems with temperature control.
Amenities
7.68
Mixed feedback; some amenities like breakfast were positively noted, but other issues raised.
Value for Money
6.64
General discontent regarding pricing for the quality received.
Food and Beverage
8.19
Breakfast was reported as good, but some found it too expensive.
Overall Experience
8.16
Overall dissatisfaction noted in several reviews despite some positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:16

Property Description

Prime Location near Historic Centre
The Novotel Strasbourg, situated just opposite Grande Ile, offers a prime location for exploring the historic center of the city. With air-conditioned rooms featuring flat-screen TVs and complimentary Wi-Fi, comfort meets convenience at our hotel.

Delicious Dining Options at ICI&LA - Restaurant & Bar
Indulge in culinary delights at our on-site restaurant and bar, open daily from 06.30am to 11.00pm. From hearty breakfasts to evening cocktails, savor a range of flavors during your stay.

Convenient Access to Major Attractions and Amenities
Located near the TGV station, Strasbourg Cathedral, and La Petite France district, our hotel provides easy access to key attractions. Additionally, guests enjoy complimentary access to a nearby fitness center, open daily from 6:00 to 23:00.

Book your stay at Novotel Strasbourg now and experience a perfect blend of comfort, convenience, and hospitality.

Important information:

ICI&LA - Restaurant & Bar is open daily from 06:30 to 00:00.

Room service is available 24/7.

Please note that access to the Public Parking is from 1 Rue Sébastopol. The car park is located on the right side of the road and it is called P2 Sebastopol. At the entrance of the car park, stay on the left lane which direct you to the closest entrance of the Hotel.

Please note that children under 16 years old can enjoy breakfast for free.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SXB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2266 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.7
Room Quality: 7.15
Amenities: 7.68
Value for Money: 6.64
Food and Beverage: 8.19
Overall Experience: 8.16
F
Flavia • family_with_children • ch
9
Pros:

Stanza pulita, hotel in una posizione molto comoda. La colazione ottima!

2026-04-18 • via Nuitee
D
Daniel • solo_traveller • ch
6
Lage sehr gut, Rest verbesserungswürdig
Pros:

Perfekte Lage, genügend Parkplätze vorhanden, reichhaltiges Frühstücksbuffet, freundliches Personal, bequemes Bett

Cons:

Zimmer war sauber, aber wirkt alles ziemlich verbraucht (Waschbecken mit Verfärbungen, Teppich fleckig, Schleifspuren an Möbel etc.), kaum Wasserdruck in Dusche. Beschriftungen in Parkhaus ungenügend (wo soll ich parkieren, wo gehts zum Hoteleingang?), sehr verwirrend. Qualität vom Frühstückbuffet.

2026-04-17 • via Nuitee
A
amandine • family_with_children • fr
10
Idéal
Pros:

Tout était parfait. Personnel agréable. Chambre propre. Petit déjeuner Top.Proche des transports en commun

2026-04-17 • via Nuitee
A
Alexandra • couple • ch
9
Emplacement top
Pros:

L’emplacement très pratique pour visiter à pied. Le personnel très sympathique.

Cons:

Matelas extrêmement dur trop à mon goût

2026-04-16 • via Nuitee
M
Marco • family_with_children • ch
7
2026-04-16 • via Nuitee
R
renard • solo_traveller • fr
10
Pros:

Emplacement au top dans Strasbourg.
Chambre bien équipée, propre et fonctionnelle.
Le personnel est très gentil souriant et attentionné

2026-04-15 • via Nuitee
E
Elodie • solo_traveller • fr
7
Pros:

Localisation
Propreté

Cons:

Manque des bouteilles d'eau

2026-04-14 • via Nuitee
I
IOANNIS • family_with_children • gr
10
2026-04-14 • via Nuitee
M
Michelle • family_with_children • de
5
Pros:

Das Frühstück war sehr gut und die Lage war super

Cons:

Ein sehr altes Hotel mit weniger guter Qualität, die man sonst von Novotel kennt

2026-04-14 • via Nuitee
I
Igor • family_with_children • de
7
Pros:

Alles gut

2026-04-13 • via Nuitee
T
Tiphanie • solo_traveller • fr
6
Pros:

L'emplacement est parfait pour visiter le centre

Cons:

Douche bouchée, prises qui ne fonctionnent pas et malgré l'insonorisation et une chambre au 6eme étage, on entendait quand même les fêtards .... de plus clim en panne, il faisait une chaleur de dingue ...

2026-04-13 • via Nuitee
E
Elif • family_with_children • ch
8
Recommandée
2026-04-12 • via Nuitee
L
Liudmyla • family_with_children • ua
6
2026-04-12 • via Nuitee
A
Angélina • solo_traveller • wf
9
Sinon c est super qualité de la literie 👍
Pros:

L accueil

Cons:

La cuisine
Le bruit en bas le soir, l’insonorisation à revoir peut-être ?

2026-04-12 • via Nuitee
M
Myriam • family_with_children • fr
8
2026-04-12 • via Nuitee
C
Cheila • family_with_children • fr
10
2026-04-12 • via Nuitee
H
Hanan • couple • sa
5
لن اكررها بسبب اني لم استطيع النوم
Pros:

الموقع ممتاز
والنظافة جيده ايضا
قريب من كل شي

Cons:

اولا لا يوجد نت في الغرف لا يوصل الواي في .
الغرف لا يوجد فيها عوازل وطول الليل ازعاج جدا لدرجة لم نستطيع النوم من ازعاج الشارع والسكرانين وصريخ وايضاً اغاني كانه في قريب ملهى

2026-04-12 • via Nuitee
S
Selina • family_with_children • ch
9
2026-04-12 • via Nuitee
F
Fernando • family_with_children • es
3
Pros:

La ubicación

Cons:

En recepción tuvimos un problema. Ampliamos una noche mas y a la mañana siguiente nos dicen que la.persoma con la que hicimos la ampliación estancia no lanhab hecho y que no sabían si podíamos darnos la habitación, con los problemas que eso conlleva cancelar planes, reservas en otro lugares, viajábamos con niños. Finalmente insistiendo nos dieron la habitación. Lo normal es si es fallo de ellos es darle facilidades al cliente y buscar ellos sin quebraderos de cabeza para el cliente la solución interna

2026-04-11 • via Nuitee
A
Amandine • family_with_children • ch
5
Pros:

Emplacement

Cons:

Payer le parking public plus de 20eur par jour.
La chambre était petite pour 4.
La ventilation ne fonctionnait pas. Le bac à douche était bouché.
Le petit déjeuner est bon mais il n'y a pas de place pour circuler devant le buffet.

2026-04-10 • via Nuitee