The Novotel Toronto Centre

Hotels
•
Novotel
8.8 (2993 reviews)
45 The Esplanade , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 2993 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
J
Johann • couple • ch
7
2026-05-16 • via Nuitee
J
jean-louis • solo_traveller • ca
8
Pros:

Qualité du personnel

2026-05-16 • via Nuitee
T
Triple AAA Packing Services ltd • couple • ca
10
2026-05-15 • via Nuitee
P
PHILIP BE. • couple • be
8
Fijn verblijft in een aantrekkelijke stad
Pros:

Dit hotel is perfect gelegen , bij de oude stad en niet ver van het centraal station . Vriendelijk personeel .
Goed ontbijt . Fijne kamer . Goede prijs/kwaliteit verhouding . Fijne happy hour en goed restaurant .

Cons:

niets

2026-05-14 • via Nuitee
M
Miyir • couple • gb
10
2026-05-14 • via Nuitee
L
Lydia • solo_traveller • us
8
It served my purpose, but the hotel didn't feel luxurious. The room was dark too.
Pros:

The location was good (even though there was noisy road construction in front of the hotel), the room was good.
I was surprised that there wasn't a single complimentary bottle of water for a tired traveler.

Cons:

No complimentary bottle of water.

2026-05-13 • via Nuitee
A
Amy • couple • ca
8
2026-05-13 • via Nuitee
S
Susana • family_with_children • pt
10
2026-05-13 • via Nuitee
I
Iryna • family_with_children • ca
10
Pros:

Great location — close to the CN Tower and Ripley’s Aquarium of Canada. Nice central area with a lot of restaurants nearby. The staff were amazing, especially in the restaurant. Breakfast was varied, hot, and tasty. They have parking, and on your checkout day, you can leave your car there until 6 p.m. — which is great.

2026-05-13 • via Nuitee
N
Norbert • couple • nl
9
2026-05-12 • via Nuitee
C
Creekside5899 • solo_traveller • us
8
Pros:

Location

Cons:

Too expensive

2026-05-12 • via Nuitee
T
Tiina • family_with_children • fi
9
Pros:

Hyvä perusaamiainen, erinomainen sijainti, ok kuntosali

Cons:

Lakanat olivat jo valmiiksi silmin nähden likaiset eikä niitä vaihdettu kertaakaan viiden päivän aikana, hotellin sauna ei ollut koko viikon aikana päällä kertaakaan

2026-05-12 • via Nuitee
L
Leong Keng • extended_group • sg
8
Pros:

Location is convenient to St Lawrence Market and Union Station.

Cons:

No breakfast and the carpark charges is expensive on top of the hotel.

2026-05-12 • via Nuitee
A
Andy • couple • gb
9
Good
Pros:

Large room but a poor view. Reasonable breakfast. Sauna and Pool. Convenient parking.

Cons:

Expensive parking. Poor view from room. Very corporate feel.

2026-05-12 • via Nuitee
R
Robin Jan • solo_traveller • nl
9
2026-05-12 • via Nuitee
P
Pablo • couple • es
8
2026-05-11 • via Nuitee
E
Elisa • couple • de
10
2026-05-11 • via Nuitee
S
Susan • couple • gb
9
Excellent
Pros:

Location and excellent staff recommendations. We were given an early check in which was much appreciated.

Cons:

Nothing

2026-05-10 • via Nuitee
Y
Yael • solo_traveller • il
9
Pros:

The location is great. very near Union Station. The room is comfortable. The breakfast is OK, perhaps they should add more vegetables to their selection.

2026-05-10 • via Nuitee
H
Helen • family_with_children • fi
10
Pros:

Location, people

2026-05-10 • via Nuitee