The Novotel Toronto Centre

Hotels
•
Novotel
8.8 (3175 reviews)
45 The Esplanade , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 3175 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
N
Nidhi • extended_group • gb
10
Comfortable & very enjoyable stay.
Pros:

Location, cleanliness, facilities, rooms, gym, swimming pool & jacuzzi

Cons:

Nothing

2026-06-27 • via Nuitee
M
Marc • solo_traveller • gb
10
Pros:

Best bed of all the hotels we've stayed in on our 16 day road trip.

Great location and lots of things of interest walkable. Would stay here again. Great pool!

2026-06-27 • via Nuitee
S
Silvana • couple • br
9
2026-06-27 • via Nuitee
E
Eric • extended_group • pa
8
2026-06-27 • via Nuitee
E
Eric • extended_group • pa
8
2026-06-27 • via Nuitee
G
Greta Hilda • couple • ca
10
2026-06-27 • via Nuitee
F
Federica • couple • it
10
2026-06-26 • via Nuitee
G
Giedre • solo_traveller • gb
10
Pros:

Amazing staff

Cons:

N/A

2026-06-26 • via Nuitee
C
Cecilia • solo_traveller • ca
10
Pros:

Great location, comfortable room and pleasant staff! Food and service at the restaurant was excellent!

2026-06-26 • via Nuitee
M
MB2679 • solo_traveller • pa
9
Pros:

La ubicación

2026-06-26 • via Nuitee
R
Renee • family_with_children • ca
9
Comfortable and well located
Pros:

Our second time at this hotel, we chose the premier executive room which has a view towards the river so much better than the view on the street which can be noisy with restaurants and bars accross the street. Good size room with comfortable bed and pillows. Unfortunately it was quite pricey ($1200 for 2 nights) due to Fifa games in Toronto, which we knew but could not avoid due to my daughter's graduation. It is well located, close to train station and there is a public parking right beside which is very convenient (about $30 per day)

Cons:

The room not ready at 2pm but we did not wait too long, it was ready by 2h30pm

2026-06-25 • via Nuitee
K
Karoline • extended_group • pa
9
2026-06-25 • via Nuitee
O
Olga • couple • de
8
Pros:

Расположение, чистота

Cons:

Окно не открывается

2026-06-25 • via Nuitee
K
Kreplin • extended_group • ca
10
Pros:

Staff incredible

Cons:

Price was very high

2026-06-24 • via Nuitee
L
Lena • extended_group • de
8
Pros:

Die Lage war zentral und das Frühstück sehr lecker :)

Cons:

Leider konnte kein Fenster geöffnet werden der Wasserstrahl in der Dusche hatte zu wenig Druck. Bei längeren Haaren hat das auswaschen dementsprechend länger gedauert .

2026-06-24 • via Nuitee
M
Margit • couple • at
8
2026-06-24 • via Nuitee
L
LUIS • couple • pa
10
Pros:

Local hermoso
Personal muy atento
Instalaciones modernas

2026-06-23 • via Nuitee
K
karla • family_with_children • pa
10
Buen precio para la temporada de World Cup.. Buena Ubicacion. Buen Servicio
Pros:

Amabilidad. Comfort de habitaciones. desayuno

Cons:

no tienen servicios como mail por ejemplo para los huespedes. El bar cierra muy temprano

2026-06-23 • via Nuitee
V
Vanoogopaul • couple • za
8
Perfect location
Pros:

The location of the hotel is perfect…within walking distance from Union Station, St Lawrence Square, Distillery District, Etc

Cons:

The room was not as clean as expected😞.

2026-06-23 • via Nuitee
S
Stephanie • solo_traveller • at
8
Super zentrales Stadthotel mit Pool
Pros:

Die Lage mitten in der Stadt beim St. Lawrence-Markt ist fantastisch, sodass alles fußläufig erreichbar ist. Dennoch war es auch mit dem Mietauto gut erreichbar, da es in der Nähe einer Autobahnabfahrt ist und ein Parkhaus verfügbar ist. Als Info: nebenbei wäre auch eine öffentliche Garage, die deutlich günstiger ist! Der Pool war gerade für unseren Sohn eine willkommene Abwechslung.

Cons:

Wir mussten trotz Hinweis an der Rezeption, dass die Schlafcouch nicht aufgebaut ist, das Bett für unseren Sohn selbstständig aufbauen. Sollte bei so einem hochpreisigen Hotel nicht der Fall sein, wenn bekannt ist, dass 3 Personen anreisen. Zudem war nur 1 Bademantel im Zimmer, was genauso seltsam war.
Der Fernseher bleibt dauernd hängen (schlechte Internetverbindung?!)

2026-06-22 • via Nuitee