The Novotel Toronto Centre

Hotels
•
Novotel
8.8 (3269 reviews)
45 The Esplanade , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 3269 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
B
Bjoern • couple • de
9
Wir würden wiederkommen.
Pros:

Frühstück sehr reichhaltig
Lage zum Hafen und den restlichen Distrikten, alles Fussläufig zu erreichen.

Cons:

Man konnte kein Fenster öffnen.
Nicht den Parkplatz des Hotels buchen. Direkt an der Hotelgarage links abbiegen und das Parkhaus benutzen. Dies ist viel günstiger und auch für Fahrzeuge bis 2 Meter geeignet.

2026-07-11 • via Nuitee
G
Gaynor • couple • gb
10
Fantastic stay. Felt at home and ease straight away. Loved it!
Pros:

Fab, chilled location on The Esplanade within the Old Town
Friendly staff
Great vibe
Spotlessly clean

2026-07-11 • via Nuitee
D
Deborah • couple • us
8
Pros:

Good location and very competent friendly staff

2026-07-11 • via Nuitee
V
Vincent • family_with_children • de
8
Gute Lage! Ansonsten ein typisches Business-Hotel
Pros:

Die Lage ist sehr zentral; zum Abholen eines Autos (z.B. Alamo) waren es zu Fuß nur 10-15 Minuten!

Cons:

Die Lobby wirkt auf den ersten Blick etwas wie auf einem Bahnhof

2026-07-11 • via Nuitee
L
Lucia • solo_traveller • sk
9
Skvelý hotel v centre mesta
Pros:

Lokalita hotela výborná, precestovali sme vela, ale tak milý, usmiaty a obetavý personál na raňajkách sme ešte nezažili (Anna, Tatiana a Mirek). Na nich budeme dlho spomínať:)

Cons:

Všetko bolo v poriadku, vybrala by som hotel znova.

2026-07-11 • via Nuitee
A
Alexander • couple • de
8
2026-07-11 • via Nuitee
C
Carah • extended_group • us
8
2026-07-11 • via Nuitee
K
Kiran • couple • au
6
Ok to stay for a short time.
Pros:

The location was really good.
Close to shops and station.

Cons:

The bathroom was not clean.
No kettle in the room, had to ask for it.

2026-07-10 • via Nuitee
M
Monika • couple • pl
10
Spokojny
Pros:

Położenie

Cons:

Nie mam zastrzeżeń

2026-07-10 • via Nuitee
M
MIHAELA • solo_traveller • cy
10
Pros:

Καθαριότητα και ιδιαίτερα το μπάνιο

2026-07-10 • via Nuitee
J
Jacqueline • couple • ca
8
Excellent location to access downtown Toronto
Pros:

Great location to downtown and the Gardiner expressway

Cons:

The bed was squeaky

2026-07-10 • via Nuitee
T
Tony • couple • gb
8
Great location, comfortable rooms but a little tired.
Pros:

The location of the hotel is excellent, only a short from the station. Front desk staff are very friendly. Comfortable bed and excellent air conditioning.

Cons:

Some of the lights don’t work in the room and an entire bedside panel was out. The television works via the internet and it kept lagging.

2026-07-09 • via Nuitee
D
drlammam • family_with_children • ae
9
Wonderful stay with wonderful people
Pros:

Room was spacious.
Location is somewhat central. Quiet neighborhood.
Bed was a little squeaky
Pamela at check in was amazing.
Room temperature was great

Cons:

the fact that I had to pay extra for customized omelette which was later waived off.

2026-07-09 • via Nuitee
I
Iryna • solo_traveller • ua
9
2026-07-09 • via Nuitee
E
Elsbeth • couple • ch
9
2026-07-08 • via Nuitee
B
Bruno • couple • fr
9
Idéal pour découvrir une mégalopole
Pros:

La propreté, le parking et la proximité de la ville moderne et plus ancienne. Le personnel est top!

Cons:

Ras

2026-07-08 • via Nuitee
T
Trevor • family_with_children • gb
7
2026-07-08 • via Nuitee
M
Mayre • solo_traveller • es
7
2026-07-08 • via Nuitee
J
Jasmin • couple • no
8
2026-07-08 • via Nuitee
E
Elizabeth • couple • gb
8
2026-07-08 • via Nuitee