The Novotel Toronto Centre

Hotels
•
Novotel
8.8 (2694 reviews)
45 The Esplanade , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 2694 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
E
e7ba078fb961708fdbf7869dd1e6fe9a • solo_traveller • nl
10
2026-04-18 • via Nuitee
1
1a8c30cfefac704cd2356917eda9e37b • solo_traveller • za
10
2026-04-18 • via Nuitee
1
1699311c9c3c72ae095b0dcfb0e0d6e1 • couple • au
8
2026-04-18 • via Nuitee
F
f9d864c8d589719ce7fbb9cbaae738b4 • couple • us
10
2026-04-18 • via Nuitee
4
4f87d9932fd6723183ef80e5cc86603a • family_with_children • gb
10
Good value and excellent location
Pros:

It’s in a great location making it easy to explore the city. Really big rooms, newly renovated and clean. We loved all the amenities and the staff was lovely.

2026-04-18 • via Nuitee
7
7b665ec543db71bb1b26a0f52818aa0e • couple • us
10
Pros:

The breakfast smoothies were delicious. The location was convenient and the staff helpful.

2026-04-18 • via Nuitee
F
f60d6b1c568571fecc1181881e14fff0 • solo_traveller • it
7
Pros:

Posizione
Cortesia
Pulizia

Cons:

Le camere, per essere un 4 stelle, sono un po’ vecchie, alcuni mobili leggermente scrostati. Non c’è nemmeno una bottiglia d’acqua.
Colazione non particolarmente di qualità

2026-04-17 • via Nuitee
C
ccab9bf2c3b07006171bf9f050364b85 • couple • ca
10
2026-04-16 • via Nuitee
A
ad1db8a01cd971e31613571c50b231c9 • couple • sg
9
Good stay in a central location.
Pros:

Good-sized room located right in the city, just 5 minutes walk from Union Station in Toronto; this puts many local attractions within easy reach of bus/ train. Many eateries along the streets outside, St Lawrence's Market is just around the corner as well. Pictures in Booking.com generally reflected the state of the hotel, though there were a little bit of wear and tear, but not too much to worry about.

2026-04-16 • via Nuitee
E
eacfff7b478d717c8c565c3827ebc22b • solo_traveller • fr
9
Pros:

L'emplacement, le petit déjeuner et les services

2026-04-15 • via Nuitee
B
b0a45f1c613d7025f8b314e8db74d537 • family_with_children • ch
6
Pros:

Location right in the city center

Cons:

Clearly over priced : Parking 60$ per day when it's 20 $ around and laundry services at 230 $ for a few clothes !!

2026-04-15 • via Nuitee
A
ac1deb04ff5872a87ce16ffd4ee4ae4a • family_with_children • fi
10
Olen erittäin tyytyväinen hotelliin kokonaisuutena.
Pros:

Hieno huone ja loistava sijainti. Erinomainen aamupala ja ystävällinen palvelu.

Cons:

-

2026-04-15 • via Nuitee
7
70d40513ce7570701cff61158730a76f • solo_traveller • ca
9
Bel hôtel, bien situé avec des équipements intéressants...piscine intérieure, jacuzzi, sauna et gym.
Pros:

Bien situé, gym parfait, piscine, jacuzzi et sauna un plus!

Cons:

Un micro-ondes pourrait être intéressant.

2026-04-15 • via Nuitee
0
0a701bd9b2a173385e54df249826c700 • couple • ca
5
Fair
Pros:

Quiet location close to downtown action

Cons:

Minimalistic

2026-04-15 • via Nuitee
4
4f594ba4a10f70909b3ef72a78b29540 • solo_traveller • nl
9
Erg mooi hotel
Pros:

Fijn en luxe

Cons:

Niet van toepassing

2026-04-15 • via Nuitee
2
2aa53ccaecbd718de48542bbeb2782fe • solo_traveller • us
10
Pros:

The staff is exceptional. They are all so bright and cheerful that we loved our time there. The pool was a perk that we enjoyed more than I expected.

2026-04-15 • via Nuitee
6
6fbcd5cf46617061f586a3d507178ba5 • solo_traveller • nz
10
Excellent stay.
Pros:

Excellent hotel, with friendly staff, good breakfast and everything was clean, tidy and comfortable. Stayed here twice, would stay again.

Cons:

Nothing.

2026-04-14 • via Nuitee
F
fceb020a1d8671a9c1f50852547e3242 • solo_traveller • br
8
2026-04-14 • via Nuitee
0
0204ee9893c7700d453e328667bcd793 • couple • ro
8
Pros:

Perfect location for Toronto.

2026-04-14 • via Nuitee
4
498ec0ff329f70ab7d31c939856b310a • couple • ca
9
2026-04-13 • via Nuitee