The Novotel Toronto Centre

Hotels
•
Novotel
8.8 (2694 reviews)
45 The Esplanade , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 2694 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
G
Gian Paolo • family_with_children • it
8
Toronto per lavoro
Pros:

Posizione e cortesia del personale

Cons:

Parcheggio troppo costoso e colazione non ricca

2026-02-14 • via Nuitee
S
Shannon • couple • ca
9
2026-02-14 • via Nuitee
E
Emma • solo_traveller • ch
9
It‘s the people who make a difference.
Pros:

The staff were super friendly and helpful, quite exceptional

Cons:

A little noice through the wall from the next room.

2026-02-13 • via Nuitee
A
Anna • family_with_children • fi
9
2026-02-13 • via Nuitee
K
Kate • couple • ca
10
Outstanding stay that has all the comforts and luxuries I would want.
Pros:

Everything! Clean, luxurious, eco-friendly.

Cons:

N/a

2026-02-13 • via Nuitee
M
Margaret • couple • gb
8
Very comfortable hotel.
Pros:

Staff lovely, very polite and attentive.
Location close to local attractions and subway.
Comfortable and quiet room.

Cons:

Swimming pool a bit odd. No changing rooms or showers but notices on display stating to shower before entering the pool.

2026-02-13 • via Nuitee
B
baruch • family_with_children • il
10
Pros:

מיקום טוב, צוות נחמד ומסייע, ארוחת בוקר מצויינת, נקי

2026-02-13 • via Nuitee
I
izelik • family_with_children • il
9
Pros:

Clear but rather pretty old building. Nice breakfast.

2026-02-13 • via Nuitee
J
Julia • solo_traveller • eg
10
2026-02-12 • via Nuitee
V
Vanessa • couple • ca
8
Great location and value for downtown Toronto.
Pros:

Great location and only 5-7min walk to union station.

Cons:

All good; no complaints.

2026-02-12 • via Nuitee
M
MICHEL • solo_traveller • fr
7
bien mais sans plus
Pros:

Mini-bar vide ! dommage

Manque une bouteille d'eau

2026-02-12 • via Nuitee
G
Ghazal • couple • ca
7
Good for one night
Pros:

Convenient

Cons:

The bathroom had mould

2026-02-12 • via Nuitee
C
Christian • solo_traveller • ch
10
2026-02-11 • via Nuitee
B
Barbara • family_with_children • ch
8
2026-02-11 • via Nuitee
G
Gosia • family_with_children • pl
10
Pros:

Breakfast 🥞

Cons:

Nothing

2026-02-10 • via Nuitee
A
Arvind • couple • ca
8
2026-02-10 • via Nuitee
B
Bettina • family_with_children • at
9
2026-02-09 • via Nuitee
R
Rachel • family_with_children • ca
8
2026-02-09 • via Nuitee
B
Bruno • family_with_children • fr
10
2026-02-09 • via Nuitee
G
Gabriel • couple • gb
7
2026-02-09 • via Nuitee