Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Property Video

Guest Reviews

8.8
Based on 3471 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
P
Popescu family_with_children ca
9
Pros:

Lots of outlets for our electronic devices.

Cons:

The garage was kind of dirty, it took a lot of time to take the garbage which overflow.

2026-08-29 via Nuitee
K
Kristina solo_traveller si
10
Družinsko potovsnje po Kanadi
Pros:

Ob prihodu sva receptorja prosila nam nsj uredi sobe v istem nadstropju. Zelo se je potrudil in za našo 5 člansko družino smo dobili dve povezani sobi. Sobe so prostorne. Ozbira hrane za zajtrk dobra, zelo prijazno osebje pri zajtrku. Dobra lokacija hotela, večino ogledov smo opravili peš.

Cons:

Da se fitness zapre ob 11h. Sicer pa nimsmo pripomb.

2026-08-29 via Nuitee
C
Cristina family_with_children es
9
Good hotel for families at an excellent location.
Pros:

We made a reservation for 2 rooms and asked the hotel for them to be connected. And they did their best to fulfill our request. The hotel is in an excellent location, near St Lawrence market.

Cons:

The reception is a bit small and uncomfortable, also the garage was full and had a hard time to find a free slot. But overall the hotel is excellent for a family.

2026-08-29 via Nuitee
H
Hui Ju solo_traveller tw
7
Pros:

附近就是聖羅倫斯市場買美食很方便。

Cons:

房間有一個氣味

2026-08-29 via Nuitee
D
DANIELE family_with_children it
6
Pros:

Posizione insuperabile

Cons:

Prezzo troppo alto rispetto ai servizi offerti.
Mini bar in camera vuoto senza neanche una bottiglia d’acqua.

2026-08-29 via Nuitee
M
marine family_with_children fr
10
2026-08-28 via Nuitee
A
Andrea couple ch
8
2026-08-28 via Nuitee
E
Eric couple fr
8
Agréable
2026-08-28 via Nuitee
K
Karine solo_traveller ca
9
2026-08-28 via Nuitee
F
Francesca family_with_children it
8
Molto valido
Pros:

Stanze pulite, spaziose e confortevoli. struttura in posizione molto buona per st Lawrence market, vari bar e ristoranti appena fuori dall’hotel. Staff cortese. Parcheggio attaccato all’hotel

Cons:

Colazione un po’ caotica, forse non c’era sufficiente personale per servire bene tutti i tavoli

2026-08-27 via Nuitee
E
Evelyne extended_group ca
8
2026-08-26 via Nuitee
C
Cassini family_with_children us
8
Fantastic location!
Pros:

Location was fantastic, very close to the St Lawrence market and only a 15 minute walk to the distillery district. The room was very clean and beds were comfortable. Quality products in the bathroom (soap, shampoo, etc). Convenient parking (not included).

Cons:

A few things! No body lotion available in the bathroom. The staff friendliness was a hit or miss. A fire alarm went off in the middle of the night and communication was poor… need to do better!

2026-08-26 via Nuitee
N
Nathalie family_with_children ca
8
Bon établissement près de tout, très bon service de déjeuner et endroit très propre.
Pros:

Propre

Cons:

Problème avec les chaînes TV, mais suite à un appel de service, problème résolu. Dans la description, il était écrit peignoir et pantoufles inclus , aucun dans la chambre.

2026-08-26 via Nuitee
C
carmen solo_traveller es
7
Pros:

La amplitud de la habitación

Cons:

Nos desalojaron en plena noche por salto de alarma de incendios. Estuvimos un buen rato en la calle en pijama y todavía estoy esperando que alguien me de la mas minima explicación al respecto

2026-08-26 via Nuitee
C
Cristiane couple br
10
2026-08-26 via Nuitee
B
Brian solo_traveller ie
8
Our 5 Day Toronto trip.
Pros:

Nice hotel in an excellent location for getting around Toronto. Beds and pillows were super comfy and i slept great each night. The small round mirror stand in the bathroom and conditioner bottle pump were broken and didn't work unfortunately which was annoying. Friendly staff and we enjoyed our stay but with the rate we paid to stay at this hotel for 5 nights which was really expensive, it didn't include breakfast even which we felt was disappointing. Have stayed in nicer hotels with breakfast for a lot less money actually. Toronto is a lovely city but hotel prices in downtown Toronto are way overpriced for what you actually get which can be a bit disappointing really.

Cons:

Very expensive rate and the most expensive rate I've ever paid to stay in any hotel actually.

2026-08-26 via Nuitee
M
Martin solo_traveller fr
9
2026-08-26 via Nuitee
M
Matthew solo_traveller gb
10
Convenient stop for the flight home
Pros:

The location is very convenient to Union Station and nearby sights near Toronto's old town such as the distillery district, harbour, etc. The room met all my expectations, and the included breakfast buffet had a good range of options. Staff were friendly and helpful. I was only staying one night before my flight home from Pearson International, so didn't use any of the other facilities.

2026-08-26 via Nuitee
L
LAJOS couple hu
10
2026-08-25 via Nuitee
P
Pedro solo_traveller bo
8
2026-08-25 via Nuitee