Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 3269 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
C
Christine • couple • sg
9
Enjoyable stay that allowed us to savour the key sites of Toronto with relative ease.
Pros:

Excellent location. Within walking distance to St Lawrence Market and other major sites.
Quiet and safe location.

Cons:

Nothing much. It was peak holiday season so the price was higher than normal I think.

2026-08-08 • via Nuitee
R
Rebecca • solo_traveller • gb
9
Great hotel in an excellent location.
Pros:

Lovely hotel in an excellent location for exploring Toronto on foot. Everywhere is walkable from here. The hotel itself is really good. There is a piano on the first floor which you can play. The rooms are large and extremely comfortable.

Cons:

Nothing.

2026-08-08 • via Nuitee
D
Debra • couple • ca
9
Staff very helpful
Pros:

Lovely and quiet

Cons:

Well maintained and clean

2026-08-08 • via Nuitee
C
Clelia • extended_group • it
7
Buon albergo, buona posizione
Pros:

La posizione è ottima.

Cons:

La colazione è veramente minimale. Poco salato e poca scelta in tutto.
Non è fornito alcun cortese set, né tantomeno pantofole e accappatoi: questo per un albergo di categoria non è ammissibile.

2026-08-08 • via Nuitee
M
Michelle • couple • ca
9
2026-08-08 • via Nuitee
J
Jose Francisco • solo_traveller • es
10
2026-08-08 • via Nuitee
R
Romain • family_with_children • fr
10
Parfait pour un court séjour à Toronto
Pros:

La proximité avec Union Station et avec des quartiers à visiter accessible à pied (Old Town, Distillerie district (nota: à visiter plutôt l’après midi, le matin c’est mort) et le Harbour)
La chambre et son équipement était de bon niveau.
Le petit déjeuné était très bien. Mention spéciale de mes filles qui étaient heureuses de (re)trouver du Nutella !

Cons:

La piscine intérieure : plutôt petite et l’eau était trouble en fin de journée, ce qui ne donne pas forcément envie de s’y baigner.

2026-08-07 • via Nuitee
M
Macoin • couple • fr
9
Hôtel très bien situé, propre et agréable
Pros:

Petit déjeuner très bien, très bien fourni , le personnel très agréable et souriant

Cons:

Le bruit des portes de chambre en fermeture

2026-08-07 • via Nuitee
M
Megan • family_with_children • us
10
2026-08-07 • via Nuitee
D
Dominc • solo_traveller • us
10
2026-08-07 • via Nuitee
R
Rossella • solo_traveller • it
9
Centrale
Pros:

Zona centrale, piscina e spa, camera ampia con doccia funzionale e grande.

Cons:

Moquette, non ideale per pulizia e allergie.
Considerato il prezzo, sarebbe stato corretto avere almeno il parcheggio incluso.

2026-08-07 • via Nuitee
L
Lee • family_with_children • ca
9
Very clean hotel, nice location, minutes drive from several attractions.
Pros:

Very clean throughout, location was perfect for us as it was within a few minutes drive of all the attractions we wanted to visit. Beds are super comfy. The staff at the attached restaurant were great. Would stay here again and take advantage of visiting a few of the pubs and restaurants close by.

Cons:

Nothing.

2026-08-06 • via Nuitee
P
Patryk • solo_traveller • de
10
Pros:

Sehr großes Zimmer mit bequemen Bett in top Lage, fünf Minuten von der Union Station entfernt. TOP. Hotel ist sehr schön, das Frühstück fantastisch, immer dazu buchen Die Lage in down town ist ebenfalls perfekt, alles easy zu erreichen

2026-08-06 • via Nuitee
T
Ting • couple • ch
7
Stayed during World Cup period, expensive.
Pros:

Convenient location

Cons:

Old facilities

2026-08-06 • via Nuitee
G
Giulia • family_with_children • nl
10
2026-08-06 • via Nuitee
J
Judith • solo_traveller • us
10
Great location 4 minutes to St Lawerence Market and hop on hop off stop.
Pros:

Great location

Cons:

Pool was dated and tired looking

2026-08-06 • via Nuitee
A
Amy Marie • solo_traveller • ca
8
2026-08-06 • via Nuitee
C
Cyrille • couple • fr
8
Pros:

Emplacement
Propreté
Petit déjeuner
Parking

Cons:

Ras

2026-08-06 • via Nuitee
L
Liwen • family_with_children • cn
6
2026-08-05 • via Nuitee
N
Nataliia • couple • ua
10
2026-08-05 • via Nuitee