The Novotel Toronto Centre

Hotels
•
Novotel
8.8 (3064 reviews)
45 The Esplanade , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Excellent breakfast
Cons:
Rude check-in staff
Room size
Sparse bathroom amenities

Categories

Cleanliness
8.69
Cleanliness was highlighted positively in multiple reviews.
Service
9.16
Service was emphasized positively with mentions of friendly staff.
Location
9.2
Location received consistent praise for being centrally located.
Room Quality
8.15
Some reviews mentioned room size and amenities could be improved.
Amenities
8.68
Amenities were generally accepted but some reviews expressed a desire for more.
Value for Money
8.64
Value for money was seen as fair, though some reviews mentioned parking fees.
Food and Beverage
9.19
Breakfast received high praise and was noted as a highlight.
Overall Experience
8.66
Overall experience was positive with multiple recommendations from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:45

Property Description

Indulge in Luxury at Novotel Toronto Centre

Luxurious Amenities: Dive into relaxation with an indoor pool, hot tub, and spa. Enjoy modern comforts like large windows, flat-screen TVs, and a minibar in every room.

Delicious Dining: Savor international cuisine at Café Nicole or sip on cocktails at the Stage Door Lounge. Room service is available around the clock for your convenience.

Convenient Location: Just a short walk from Toronto Union Station and popular attractions like the Air Canada Centre, CN Tower, and Hockey Hall of Fame. Book your stay at Novotel Toronto Centre for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Video

Guest Reviews

8.8
Based on 3064 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
M
Marie-Pierre • solo_traveller • ca
9
2026-06-07 • via Nuitee
J
Julie And Brad • couple • ca
9
Home away from home feel
Pros:

Great location. Convenient parking. Lovely staff. Outstanding breakfast.

2026-06-06 • via Nuitee
A
Amelia • couple • gb
7
Pros:

Nice spacious clean rooms. Great location.

Cons:

The walls are quite thin so you can hear the rooms next door. Breakfast is limited.

2026-06-06 • via Nuitee
M
Margaret • couple • ca
10
2026-06-06 • via Nuitee
D
dan • family_with_children • ca
9
2026-06-06 • via Nuitee
C
Chico-Todi • solo_traveller • br
9
Excelent option até Toronto, super location.
Pros:

Very good location, comfortable, clean and well structured. Excelente breakfast.

Cons:

Despite the excelente breakfast regarding quality and variety of options, the space is small for the demand of people.

2026-06-06 • via Nuitee
M
Melissa • couple • ca
7
2026-06-06 • via Nuitee
E
Eva • couple • cz
10
Výborný hotel
Pros:

Výborný hotel v centru města. Toto byl už náš druhý pobyt a pokud se do Toronta ještě někdy vrátíme, bude tento hotel naše jasná volba.

2026-06-05 • via Nuitee
J
Jennifer • couple • ca
10
We had a nice stay and the hotel is within walking distance to some attractions
Pros:

The room was comfortable and clean. The bed was very comfortable, I was able to sleep soundly which I often don't in hotels. The rain shower was a nice addition. I liked having card access to the elevator, it addes an extra layer of security.

Cons:

The room was small for the price. The room was decorated in a minimalist style. For the cost of the room, I thought it should be more "designer" styled. The bedside tables are a weird configuration and did not really work for us.

2026-06-05 • via Nuitee
E
Eric • couple • nl
8
Midden in alles.
Pros:

Geweldige locatie. Restaurants aan de overkant. Vlakbij oud-Toronto, Lake Ontario, de toren en de winkels.

Cons:

Beetje oubollig.

2026-06-05 • via Nuitee
F
Felipe • extended_group • us
10
2026-06-04 • via Nuitee
I
Ilana • solo_traveller • ca
9
Great value for location
Pros:

Large comfortable rooms

Cons:

Nothing

2026-06-04 • via Nuitee
X
Xuelian • couple • ca
8
2026-06-04 • via Nuitee
D
Dinesh • couple • ca
9
2026-06-04 • via Nuitee
K
Karen • couple • ca
9
2026-06-04 • via Nuitee
M
Massimiliano • couple • it
10
2026-06-04 • via Nuitee
P
Peter van der Wijst • solo_traveller • nl
8
Prima hotel in fijne buurt dichtbij het station
Pros:

Dit hotel vind ik normaal gezien te duur. Met dank aan een goede deal was het nu toch betaalbaar voor mij. Mijn verwachtingen waren daarom hoog. Die zijn gedeeltelijk uitgekomen. Het is een prima hotel. De locatie is perfect. Op loopafstand van Union Station en aan de rand van Old Toronto waar wat oudere gebouwen te vinden zijn (St. Lawrence Market en Flatiron Building). Het hotel ligt in een gezellige straat met terrassen (ieen unicum in Toronto). De kamer die ik had was prima. Groot genoeg en schoon. De kamer lag aan de achterkant van de straat waar ik blij mee mee was, want ik heb geen enkel geluid van buiten gehoord. Het bed was perfect. Tip: schuin tegenover St. Lawrence Market zit een uitstekende supermarkt. In de straat zelf is ook een supermarkt, maar die is vrij klein.

Cons:

Ik heb een hekel aan zeuren, maar de kussens vond ik echt te dik. Ik kreeg er letterlijk pijn in mijn nek van. De tweede nacht heb ik ze aan de kant gegooid en een opgevouwen handdoek als kussen gebruikt. Dat lag een stuk beter. Verder vond ik de afstandsbediening van de tv een drama. Het was een soort hotelafstandsbediening. Ik kreeg die niet onder de knie. Superonhandig ding. Verder vond ik de hotelmedewerker van het hotel bij aankomst een tikkeltje chagrijnig. Ik was moe van de reis. Een iets hartelijkere ontvangst was fijn geweest. Bij vertrek stond er wel een vriendelijke medewerker bij de balie.

2026-06-03 • via Nuitee
R
Ricardo Luis • family_with_children • ca
10
Perfeita!
2026-06-03 • via Nuitee
A
Andre • solo_traveller • gb
8
Pros:

Location

Cons:

Buffet breakfast was cold

2026-06-03 • via Nuitee
J
J. • solo_traveller • nl
6
2026-06-03 • via Nuitee