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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Non-smoking throughout
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Concierge service
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Kid meals
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Shallow end
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Smoke alarms
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24-hour security
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Security alarm
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Key card access
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Experience comfort and elegance at Quinta Real Oaxaca, where colonial-style décor and modern amenities await in our air-conditioned rooms.
Convenient Location
Ideally situated just 150 meters from Santo Domingo de Guzmán Church, our 100% smoke-free hotel offers easy access to Oaxaca de Juárez's top attractions.
Exceptional Service
Our 24-hour reception ensures that your needs are met at any time during your stay. Plus, enjoy satellite TV, WiFi, and a safe in each room for added convenience.
Book now to indulge in a memorable stay at Quinta Real Oaxaca, a true gem near Oaxaca Airport.
Please take in consideration that external food is not allowed inside the accommodations.
From June 9 to July 13, 2025, the pool will be out of service, and maintenance work will be performed on one of the building's arches located in the Naranjos Garden.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
Beautiful building
Wedding party staying made it uncomfortable for other guests to enjoy facilities . Rooms need upgrading for its ⭐️ rating
The hotel is undeniably beautiful. The building itself is stunning, full of character, and the location couldn’t be better for exploring Oaxaca. The pool is also a real bonus, especially in the heat. On appearance and setting alone, it’s a very impressive place to stay.
The hotel feels like it is relying on its natural advantages rather than delivering a genuinely welcoming guest experience. Service was minimal and lacked warmth. In the restaurant, the waitress was quite abrupt when we asked for water to be sent to our room, and after asking three times for coffee on our first morning, what eventually arrived was very poor. This put us off using the restaurant or having breakfast there altogether, especially given how many excellent options there are nearby. There was also a constant turnover of events, with drilling and hammering as one event ended and another was set up, which detracted from the stay and gave the impression that events take priority over guests.
The feel of this hotel is of many high class elite places. You pay for that and also for the amazing historic building with pool. Staff around the hotel were friendly. Reception area not all so amenable.
On checking-in I was unhappy my room was very dark and bathroom small. Certainly not the great 'Gran Classe' room I had expected from pictures. I asked if there were lighter and/or higher up rooms of any type, saying I would happily wait until later in the day. The reception man said there were no others but later I checked on the website I could see there were. So after returning to him he eventually found me 4 other options, all better than my room. I chose a far more suitable room on the higher floor.
I shouldn't have had to complain to be offered an alternative. A less assertive guests would have ended up with, in my opinion, a relatively poor, and very expensive room. There should have been more honesty about the options straight away. The excuse that all rooms are different so pictures from websites cannot be used as a guide is also poor. Photos create real expectations in guests, so if the pictures aren't representative then don't use them.
Zentrale Lage mitten in der Altstadt von Oaxaca. Schönes altes Kloster, schöner Pool.
Altehrwürdiges Hotel mit dem typischen Charm eines Klosters
This hotel is located in a former convent right in the centre of the old town, it's location is fantastic. The building itself is lovely.
We originally chose a gran class king but it was a bit cramped and dark (not helped as we had 3 large suitcases!) And the bathroom was small. So we moved to a gran class with 2 double beds with a pool view which was more spacious with a newly renovated bathroom.
The pool area is very nice, pool itself was warm. But there are limited sun loungers (they could put more out) and the sun has gone by around 5pm latest.
Staff are very good with great service. There is no lift and a lot of steps due to the nature of the building, but staff will help carry stuff.
Breakfast was nice, more than enough to eat. Would recommend this hotel.
A beautifully restored historic building, with a lovely pool and spaces to relax.
A bit too “big hotel” vibe.
excellent
The hotel grounds are very lovely and luxurious. I’m very happy with our decision to stay at this property.
I thoroughly enjoyed my stay at Quinta Real. The property is stunning and the staff are welcoming and helpful. Because the property is so old some things are a bit janky - the shower in my room did not have an adjustable head and water sprayed all over the floor a couple times, but this was a minor hassle in light of the overall experience. I would absolutely stay here again.
Hotel incredibile, sale e giardini meravigliosi, atmosfera elegante e accogliente, family friendly, camera spaziosa con bella vista sulla piazza. Staff sempre disponibile, gentile ed efficiente.
La colazione può migliorare, in particolare i pancake e le briosche.
We had a lovely week at the hotel. It is charming and historic. All employees were very kind. The beds were comfortable with quality linens. We loved the late afternoon treats delivered to our room...cookies, pastries, chocolate-covered strawberries...every day was different. At turn-down service, we were given chocolates and a lovely bookmark with a famous quote. There is a lot of attention to detail. The building is very old, but it is kept immaculately clean. The king rooms were a bit small with only a desk chair to sit on and not a lot of storage. I would move to a larger room if I were again staying a week or more. The only other negative for us was the swimming pool area. It's a lovely setting, but there are only 8 uncomfortable sagging lounge chairs, although there are several umbrella tables and chairs. The lounges are covered with a towel that is tied to it and the guests get their own individual towels to place on top of that. If someone has been sitting in the chair and the under towel is wet, it soaks through to the towel you put on top. With a hotel of this quality, I would expect a pool person that would refresh those wet towels between guests and also remove towels that people have left behind when they depart.
Loved all the details that QR puts together. Loved the location and proximity to the centre of town.
We have stayed here six times since 2018. The quality of everything remains excellent. And the location is ideal for the historic centre
Location
Comfort
Price
No complaints
Attentive service, fantastic location, and an great front desk team. The Quinta Real Oaxaca is not cheap, but you get what you pay for. We stayed for three nights in January and had a lovely time. Staying in a refurbished convent was an restful experience. We did encounter noise from catering for wedding festivities on a Saturday night that kept us up later than expected, but a call to the front desk quickly resolved the issue.
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