Millennium Plaza Downtown Hotel

Hotels
Millennium
8.8 (241 reviews)
Sheikh Zayed Road, Po Box 23215, Dubai , Dubai , AE

Facilities

Fitness facilities
Express check-out
Health club
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Dated rooms
Inadequate cleanliness

Categories

Cleanliness
8.09
The review mentions issues with room cleanliness and maintenance.
Service
9.99
Multiple reviews highlight excellent service from staff, particularly Mr. Sajed and Mr. Mojibor.
Location
10
Guests appreciated the central location and proximity to major attractions.
Room Quality
7.55
Feedback indicates that rooms are dated and have maintenance issues.
Amenities
9.08
Amenities mentioned were acceptable but not exceptional.
Value for Money
8.04
Overall experience was deemed below expectations for a 5-star hotel.
Food and Beverage
8.59
Breakfast quality was highlighted as inconsistent, with some items not fresh.
Overall Experience
9.08
Mixed experiences reported, with commendations for service but significant issues overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:59

Property Description

Luxurious Amenities
Indulge in massages, body treatments, and facials. Utilize the health club, outdoor pool, and sauna for relaxation.

Dining Options
Savor international cuisine at Al Dana or opt for 24-hour room service. Enjoy drinks at the bar/lounge or poolside bar.

Event Spaces
Host gatherings in the expansive conference center and 10 meeting rooms. Benefit from wired internet access, a business center, and limo/town car service.

To experience this lavish property in the heart of Dubai, book your stay at Millennium Plaza Downtown Hotel now.

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Property Video

Guest Reviews

8.8
Based on 241 reviews
Cleanliness: 8.09
Service: 9.99
Location: 10
Room Quality: 7.55
Amenities: 9.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 9.08
A
apoorvag930 Family
10
great team
Pros:

From the moment we arrived, the experience at this hotel was great. What stood out the most was the incredible staff. Every single person we encountered was warm, friendly, and genuinely happy to help.

The team at Al-Dana went out of their way to ensure that every request was handled quickly and with a smile. Whether it was helping with special tea requests or bananas, assisting with the kids, or simply checking in to see if we needed anything, the staff were always attentive and thoughtful. Nothing ever felt like too much trouble for them.
It’s rare to come across a team that is not only professional but also so cheerful and kind. Their hospitality added so much to our stay and made the whole experience feel special. they even made my kids birthday special. Their positive energy made the entire atmosphere feel welcoming and relaxed.
special thanks to- Philip, Sarah, Loise, Ever, Ashley, Astuti, Ali, Osman, Oshen, Malintha and Sumila.

2026-03-07 via Tripadvisor
L
L1337HXviktorb Couples
10
Amazing 5 nights
Pros:

We stayed for 5 nights.Our most favorurite part was no doubt the skypool on the 21th floor with stunning view and also the gym the a fantastic city view on the 20th. The food was exepcional, we always enjoyed every meal. Our room was clean, the atmosphere of the hotel was very nice. If had any question or needed help Dilki and her colleagues were always there to assist us!

2026-03-05 via Tripadvisor
E
ebonyd263 Friends getaway
8
Amazing holiday until flight were cancelled.
Pros:

Location is good , hotel is right opposite to the museum of the future, minutes away from attractions centre , Dubai mall and Khalifa building.

Staffs are amazing, welcoming particularly Sarah Loise smiles is infectious and their services . .

Rooms adequate, spacious, comfortable sofa, modern facilities present.

It’s clean and quiet. Services is great on request

All amenities necessary is available.

Hanna …. Cleaner managing the swimming pool area is kind and polite, she helped re-direct us to the right place.

2026-03-03 via Tripadvisor
L
LoveTravel776434 Business
4
Maintenance and freshness lacking
Pros:

Humidity smell in the room, need some maintenance and a fresh look, location is great as it is very close to the metro, friendly staff

2026-03-01 via Tripadvisor
R
Road60472413650 NONE
10
Perfect
Pros:

The hotel’s location was perfect, the staff were very friendly and helpful, and the rooms were very clean. We are very satisfied with our stay

2026-03-01 via Tripadvisor
G
Guide48762146623 NONE
10
Great stay at Dubai
Pros:

All great from start to finish also got upgraded room which made our stay even better as room was empty so gave it to us. It was family room so it was perfect.

2026-02-26 via Tripadvisor
J
jonathanlO7003EZ Family
8
Craving Satisfied at Cappucino’s
Pros:

Our lunch at Cappucino’s was satisfying. The employees were very courteous and were extremely happy to hear that we enjoyed our meals.

2026-02-22 via Tripadvisor
D
dennyb27 Solo travel Chennai (Madras), Chennai District, Tamil Nadu
6
A decent hotel with some delightful staff
Pros:

Sincere and committed staff, just a few of instances otherwise. Kasun,Oshen, another young lady at the reception, other staff at the breakfast, the chef who makes the omelets stand out for their helpfulness and care.
I stayed at the residences and I found the infrastructure quite dated. Light bulbs not working, kettle that boils water with a cinnamon aftertaste (haha). Changed a room once.
I stayed for 7 nights. A decent hotel with some delightful staff. Good hearty breakfast.
It's at the heart of Sheikh Zayed and close to the DIFC.

2026-02-20 via Tripadvisor
U
U7270GK_ NONE
8
good .the hotel gives the consideration for the payment
Pros:

th hotel has excellent locaion, and is very comfortable.breakfast needs improvement,The dining room is crowded and a bit niisy.

2026-02-19 via Tripadvisor
D
darshilm2026 Couples
10
Dubai dairy
Pros:

Stay was amazing. Outside view was awesome. Museum of future right in front of hotel n from room burj view.
Staff was amazing specially Saidul help a lot in terms of suggestions where to visit.
Near to metro just 500m

2026-02-16 via Tripadvisor
F
fetiham2026 Business
10
Experience shared
Pros:

I was stay in 2308 room for days everything's perfct specially cleaning i want to thank-you to shumail because he was clean my room everyday. Thankyou everything's is perfect nothing bad

2026-02-15 via Tripadvisor
A
amada514 Business
10
5 stars
Pros:

eveything was perfect. specially the room service given by saidul . he is honest to his work. great man. 5 stars

2026-02-15 via Tripadvisor
8
828walidg Business
10
Great experience
Pros:

Great experience and clean rooms specifically Iswar was so helpful

2026-02-12 via Tripadvisor
B
Baljeet636 Business
8
Exceptional Stay with Presidential Suite Upgrade & Iconic Views
Pros:

I recently stayed at Millennium Plaza Downtown Hotel, and it turned out to be one of the most memorable hotel experiences I’ve had in Dubai.

From check-in, the staff were welcoming, professional, and genuinely helpful. To my surprise, I was upgraded to a Presidential Suite, which completely elevated the stay. The suite was incredibly spacious, beautifully maintained, and felt more like a private apartment than a hotel room. luxurious bathroom, and extremely comfortable bedding.

But the real highlight?
The stunning direct view of Museum of the Future right from the window. Waking up to that futuristic skyline — especially at night when it’s illuminated — was absolutely breathtaking.

2026-02-11 via Tripadvisor
A
AkshayN012 NONE
10
Best stay in Dubai - Highly recommended
Pros:

The stay at this hotel was exceptional. The hospitality and warmth of the staff members enhances the stay experience. All the staff members are very helpful and supportive. A special shout-out to Mr. Rahmuttulah and Jenish from Conceirge department, they helped us with our luggage safe-keeping post check-out. Also, the housekeeping staff and the reception person who checked us in (both their names I don't know) were too good.

The rooms are clean and the bed is what you need after a much tiring day. The room size is good and the location is convinient, right opposite to the Museum of Future. 5 Mins walk to Emirates Tower Metro Station. Taxis are also easily available. Plenty of options to eat in and around the hotel. I will highly recommend Millenium Plaza Downtown for stay in Dubai.

2026-02-08 via Tripadvisor
R
RELBALLAOUI Business Dubai, Emirate of Dubai
8
Wonderful stay in a smart city
Pros:

Last year, I spent 15 days here at this hotel, and I am back this time for a period of 9 days, I am touched by the quality of the welcome that Miss HADYA had reserved for me, she is so helpful and excellent, also, I would like to mention SHUMAIL who makes an excellent service, and who ensures the comfort of my stay at the Swite that I occupy, thank you HADYA and SHUMAIL, they are very pleasant and sociable, I think of staying at Millenium plaza downtown Hotel on my next trip with my little family, during the school holidays.
RACHID EL BALLAOUI

2026-02-07 via Tripadvisor
P
PAviation Business Isle of Wight, England
2
Worst hotel I have stayed in in Dubai
Pros:

Location was good for the expo meaning we could walk instead of getting a cab. The rooms are very tired though and not in a good state of repair. My first room had mould on the wall, dirty wall in the wardrobe, scratched taps and rusty shower curtain rail. When I complained I was moved to a second room which was slightly better but still had mould on the wall and a very tired looking bathroom with cracked wall tiles. The flooring is like a laminate floor from the 80's which is damaged and dirty. I have read other reveiws saying how clean this hotel is and I am baffled as to what those people saw. I will add photos from my stay in Feb 2026!

2026-02-06 via Tripadvisor
M
MatttyC Solo travel Dursley, Stroud District, Cotswolds, England
10
Solo leisure trip to Dubai
Pros:

The hotel is typical of a well used centrally located hotel in that the furnishings are a little tired which does not reflect the official 5* rating. However, the hotel is clean, has a good breakfast choice, good gym, a pool with sunbeds, steam room with sauna and the on site Harvesters Bar was great with a long happy hour on selected drinks. The location is a perfect downtown setting with a main red line metro station 4 minutes walk away and a decent selection of restaurants around the vicinity if you are prepared to walk for 10 minutes from the hotel as a radius point. The staff are all amazing, friendly and helpful. I would definitely come back again.

2026-02-06 via Tripadvisor
H
H8068XXpaulb Couples
2
Not a Five Star Hotel
Pros:

Staff are lovely and friendly the food is very good but the hotel is falling to bits. The laminate flooring in our room was shocking and lifting. When you went to the toilet through the night the noises made by the floor woke my wife up and vice verser. Chunks out of the woodwork the bathroom door was dropping to bits. The corridors smelt of damp and we had an issue with our booking the reception could have done better. Five Stars when it opened but I would give it Two Stars.

2026-02-05 via Tripadvisor
C
christinebL8927CI Couples Prudhoe, Northumberland, England
4
Give this hotel a miss
Pros:

The hotel room was terrible
broken chipped laminate flooring
Tired very dated dirty wallpaper,
The hallways smelt of damp
Bathroom tiling grout is dirty the door veneer was peeling off woeful
The bar and dining areas need refurbished
However the food and staff were brilliant and the view from our window was great

2026-02-05 via Tripadvisor