Garner Hotel Hamburg - Graf Moltke by IHG

Hotels
•
Garner
7.7 (4938 reviews)
Steindamm 1 , Hamburg , de

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Nice breakfast
Cons:
Small rooms
Unsafe surroundings
Noise issues

Categories

Cleanliness
7.03
The room was clean, but there were issues with noise and external factors affecting the overall perception of cleanliness.
Service
8.5
Staff were friendly and helpful across various areas of the hotel.
Location
7.54
Conveniently located near the train station, but surrounding area felt unsafe at times.
Room Quality
6.99
Rooms were generally clean but reported to be small and noisy.
Amenities
8.02
Breakfast was noted positively, though some guests desired additional amenities.
Value for Money
7.98
Cost is reasonable considering the location and service, despite some downsides.
Food and Beverage
8.03
Breakfast was extensive and well-prepared, contributing positively to the overall experience.
Overall Experience
7.5
Overall a pleasant stay, with some significant drawbacks related to surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 19:57

Property Description

Convenient Location
Located just 100 metres from Hamburg Central Station, Novum Hotel Graf Moltke Hamburg offers easy access to transportation and the vibrant Mönckeberger Straße shopping street.

Comfortable Rooms
Experience classic-style rooms equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and private bathrooms. Some rooms even feature a spacious seating area for relaxation.

Delicious Breakfast and Dining Options
Start your day with a rich breakfast buffet served in the spacious breakfast room. With numerous cafés and restaurants nearby, guests can explore a variety of dining options during their stay.

Experience the convenience and comfort of Novum Hotel Graf Moltke Hamburg for your next visit to Hamburg.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 4938 reviews
Cleanliness: 7.03
Service: 8.5
Location: 7.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.5
P
Plauborg • family_with_children • dk
9
2026-02-14 • via Nuitee
M
Melanie • couple • de
7
2026-02-14 • via Nuitee
E
Elisabeth • couple • de
9
Pros:

Wir waren mit allem sehr zufrieden. Das Zimmer war sauber, die Auswahl am Frühstückbuffet sehr groß, und die Betreuung dur das Personal hervorragend. Wir kommen gerne wieder.

2026-02-14 • via Nuitee
J
Jan • solo_traveller • de
8
2026-02-13 • via Nuitee
J
Jette • family_with_children • dk
8
Pros:

Morgenmaden var rigtig fin.
Beliggenhed super central i tæt nærhed af Hamborg Hovedbanegård

2026-02-13 • via Nuitee
E
Ernst-Georg • couple • de
7
2026-02-13 • via Nuitee
A
Ahmet • solo_traveller • ug
8
Fiat profomas
Pros:

Konum

2026-02-13 • via Nuitee
K
Knoelljen • couple • de
8
Tolkes Hotel nähe Hauptbahnhof
Pros:

Sehr freundliches Personal und sehr sauberes Zimmer.

Cons:

Das Bett war doch für 2 Personen etwas zu klein. Bettdecke rutschte immer runter.

2026-02-13 • via Nuitee
A
Andreas • couple • de
8
2026-02-13 • via Nuitee
R
Reinhard • extended_group • de
6
2026-02-13 • via Nuitee
K
Karin • family_with_children • dk
7
Oplagt hotel til nogle dage i Hamburg. Vi kan sagtens finde på at booke igen.
Pros:

Centralt beliggende og god morgenmad

Cons:

Suspekte typer som fixede udenfor hotellet

2026-02-13 • via Nuitee
H
Helga • solo_traveller • de
8
2026-02-12 • via Nuitee
B
Barbara • solo_traveller • de
8
2026-02-12 • via Nuitee
S
Sabine • extended_group • de
8
Pros:

Personal, kurze Wege, Frühstück

Cons:

Das Hotel liegt sehr zentral.
Kurze Wege zum Bahnhof und der Innenstadt.
Leider waren direkt vor dem Hotel immer wieder Polizeieinsätze, so dass man sich nicht sehr wohl gefühlt hat.

2026-02-12 • via Nuitee
A
Anja Kallas • solo_traveller • de
9
2026-02-12 • via Nuitee
C
Christoph • extended_group • de
8
2026-02-12 • via Nuitee
S
Sabir Butt • family_with_children • pk
6
NOT SO GREAT
Pros:

GREAT LOCATION

Cons:

BATHROOMS BSINS AND SHOWER VERY SMALL
BRAKFAST STAFF NOT HELPFULL
OUTSIDE CROWD IS A BIT WORRYING

2026-02-11 • via Nuitee
B
Bojan • family_with_children • rs
10
2026-02-11 • via Nuitee
C
Cuepper • couple • de
5
Pros:

Zentrale Lage.

Cons:

Zimmer Ausstattung.

2026-02-11 • via Nuitee
M
Magnus • solo_traveller • dk
8
2026-02-11 • via Nuitee