Garner Hotel Hamburg - Graf Moltke by IHG

Hotels
•
Garner
7.7 (4938 reviews)
Steindamm 1 , Hamburg , de

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Children allowed

Facilities

Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
Non-smoking throughout
Allergy-free room
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Nice breakfast
Cons:
Small rooms
Unsafe surroundings
Noise issues

Categories

Cleanliness
7.03
The room was clean, but there were issues with noise and external factors affecting the overall perception of cleanliness.
Service
8.5
Staff were friendly and helpful across various areas of the hotel.
Location
7.54
Conveniently located near the train station, but surrounding area felt unsafe at times.
Room Quality
6.99
Rooms were generally clean but reported to be small and noisy.
Amenities
8.02
Breakfast was noted positively, though some guests desired additional amenities.
Value for Money
7.98
Cost is reasonable considering the location and service, despite some downsides.
Food and Beverage
8.03
Breakfast was extensive and well-prepared, contributing positively to the overall experience.
Overall Experience
7.5
Overall a pleasant stay, with some significant drawbacks related to surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 19:57

Property Description

Convenient Location
Located just 100 metres from Hamburg Central Station, Novum Hotel Graf Moltke Hamburg offers easy access to transportation and the vibrant Mönckeberger Straße shopping street.

Comfortable Rooms
Experience classic-style rooms equipped with modern amenities such as free Wi-Fi, flat-screen TVs, and private bathrooms. Some rooms even feature a spacious seating area for relaxation.

Delicious Breakfast and Dining Options
Start your day with a rich breakfast buffet served in the spacious breakfast room. With numerous cafés and restaurants nearby, guests can explore a variety of dining options during their stay.

Experience the convenience and comfort of Novum Hotel Graf Moltke Hamburg for your next visit to Hamburg.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 4938 reviews
Cleanliness: 7.03
Service: 8.5
Location: 7.54
Room Quality: 6.99
Amenities: 8.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.5
M
Miglöor • couple • ch
5
Pros:

Nichts

Cons:

Ist halt Bahnhofsumgebung. Würde ich nie mehr nehmen.

2026-03-14 • via Nuitee
L
Line • family_with_children • dk
8
2026-03-14 • via Nuitee
C
Corinna • couple • de
7
2026-03-12 • via Nuitee
A
Adrian • family_with_children • ch
8
2026-03-11 • via Nuitee
Y
Yeghoyan • family_with_children • am
8
2026-03-11 • via Nuitee
Y
yıldırım • extended_group • tr
9
2026-03-11 • via Nuitee
A
Annika • couple • se
9
2026-03-11 • via Nuitee
I
Inge Drews • solo_traveller • es
8
Pros:

Desayuno bien

Cons:

Estaba todo bien

2026-03-11 • via Nuitee
B
beraia • solo_traveller • ge
7
2026-03-10 • via Nuitee
F
Feline • family_with_children • dk
8
Virkelig dejlig morgenmad og gode tidspunkter for både morgenmad og tjek ind/ud generelt.
Pros:

Virkelig dejlig morgenmad og gode tidspunkter for både morgenmad og tjek ind/ud generelt

Cons:

Området lige foran hotellet var lidt hårdt, men man mærkede intet på hotellet og til gengæld lå det perfekt i forhold til metro, bus, banegården og strøget

2026-03-09 • via Nuitee
R
Ralf • solo_traveller • de
8
Pros:

Zentrale Lage, gutes reichhaltiges
Frühstück

2026-03-09 • via Nuitee
L
Lars • solo_traveller • dk
8
2026-03-09 • via Nuitee
E
Elvira • solo_traveller • at
8
2026-03-09 • via Nuitee
L
Linder • family_with_children • de
7
2026-03-08 • via Nuitee
W
Wipper • couple • de
8
Pros:

Kleines feines Zimmer gebucht ,dieses auch bekommen . Es war sauber und alles vorhanden was benötigt wurde . Da der Tag und Abend für die Entdeckung von Hamburg geplant war und das Zimmer jediglich zum Schlafen oder kurzem ruhen benötigt /genutzt wurde .
Es wurde auch vor dem Hotel auf Sauberkeit durch Personal und Mitarbeiter der stadt geachtet .
FRÜHSTÜCK sehr zu empfehlen
MITTARBEITER super nett und zuvorkommend

Cons:

Ich kann nicht sagen das mir nichts gefallen hat . Da ich wusste was ich Buche und was in der nähe ist .

2026-03-08 • via Nuitee
R
Reinhold • couple • de
8
2026-03-08 • via Nuitee
T
Tiina • extended_group • de
7
Pros:

Hyvä sijainti lähellä rautatieasemaa

Cons:

Kadulla hengailee sen näköistä porukkaa, etten yöllä uskaltaisi yksin kulkea. Ei ole toisin hotellin vika

2026-03-08 • via Nuitee
D
Dieter • couple • de
8
Für Kurztrip geeignet
Pros:

Zimmer und Frühstück okay, Lage zum Bahnhof ideal,

Cons:

Umfeld des Hotels der Nähe des Bahnhofs geschuldet,

2026-03-07 • via Nuitee
R
Rebekka • extended_group • cz
9
2026-03-07 • via Nuitee
M
MAGALI • extended_group • fr
9
Pros:

La proximité avec la gare, le confort de la chambre.

2026-03-06 • via Nuitee