Hotel Edison Times Square

Hotels
7.9 (17674 reviews)
228 West 47th Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor customer service experience
Breakfast lacking variety

Categories

Cleanliness
7.73
Rooms are clean and suitable for a short stay.
Service
8
Staff was friendly and helpful, but there were issues with post-stay customer service.
Location
8.74
Great central location near all sights and transportation.
Room Quality
7.69
Rooms are decent size but can be hot and with issues such as noisy AC.
Amenities
8.12
Decent amenities like wine hour and walking tours, but breakfast options need improvement.
Value for Money
7.68
Questionable relation between price and services given the size and quality of the rooms.
Food and Beverage
7.23
Breakfast format not convenient; limited variety and items running out.
Overall Experience
8
Good stay with positive aspects, despite some service and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:24

Property Description

Historic Charm in Times Square
Step back in time at the iconic Hotel Edison, a historic gem in the heart of Times Square. The Art Deco influences in the lobby and exterior transport you to the glamorous 1930s era.

Luxurious Amenities
Indulge in comfort with flat-screen cable TVs, air conditioning, and elegant bathrooms stocked with complimentary toiletries and a hairdryer in every Classic and Signature room and suite.

Unmatched Services
Experience top-notch concierge assistance, 24-hour business and fitness centers, and event spaces like the Edison Ballroom. Enjoy delectable dining at Bond 45 and Friedman's, or unwind at the nearby Rum House for live entertainment.

Book now to immerse yourself in the rich history and modern luxury of The Edison Hotel in Manhattan.

Important information:

Please note that parking fees may vary by vehicle type. Please contact the hotel directly for more information.

The mandatory service charge includes the following:

- Premium WiFi
-Bottled water in room
- Fitness center access
- Unlimited local calls

- NYC neighborhood walking tours
- Exclusive savings and promotions with our partners: Friedmans, Bond 45 and more. Guests may speak with Front Desk staff to receive the full voucher set.

- Please note a pre-authorization of USD $100 per night is required for incidentals.

-Daily breakfast for two Includes daily Grab & Go breakfast for two guests


For early arrivals prior to 10AM, please secure the night before to guarantee.

For 10AM check-in guarantee: $89 plus tax ; fee is subject to change.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Accessibility

Total Disability Score: 67.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 92
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.9
Based on 17674 reviews
Cleanliness: 7.73
Service: 8
Location: 8.74
Room Quality: 7.69
Amenities: 8.12
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8
S
Sophie • extended_group • fr
3
Plus jamais
Pros:

Location est ok

Cons:

Le staff est désastreux, surtout à la réception. Déception du petit déjeuner, c’était vraiment nul!

2026-10-17 • via Nuitee
M
Maria • extended_group • us
8
Very convenient locations
Pros:

Love the property close to everything

Cons:

None

2026-10-17 • via Nuitee
A
Andrew • couple • gb
8
Great location, great free add ons that make the difference.
Pros:

Great location, even being in Time Square it wasn’t too noisy. Busy hotel though. Great free additions like water, ice, wine 1700-1800 on selected days. The grab and grow breakfast is great value.

Cons:

It was very busy, but to be expected considering the location. One of the reception staff wasn’t very helpful.

2026-10-17 • via Nuitee
N
NORMANDO • couple • br
7
2026-10-17 • via Nuitee
C
Carolyn • family_with_children • us
8
Pros:

What would had made it way better would had been a mini fridge for drinks and food.

Cons:

That when you got your breakfast you couldn't get a refill on the drink you bought with your breakfast.

2026-10-17 • via Nuitee
E
ERASMO • family_with_children • br
8
Excelente localização
Pros:

Camas.

Cons:

Na acomodação tudo muito bom, não gostaria apenas do café da manhã e do atendimento em geral.

2026-10-17 • via Nuitee
זנד • family_with_children • il
8
2026-10-17 • via Nuitee
G
Gerhard • family_with_children • at
8
Pros:

Die Lage ist außergewöhnlich.

Cons:

Die Einrichtung ist Recht abgewohnt. Die Fenster sind schlecht gedämmt und daher hörten wir den Lärm der Klimageräte.

2026-10-17 • via Nuitee
S
Susan • couple • us
9
The hotel was all we needed!!
Pros:

Location and having two restaurants right there

Cons:

Had no idea the lobby would always be so noisy and busy BUT it is NYC! Besides our room there was no quiet place to be. The hotel connection for watching a movie on room TV wasn’t working. After seeing matinees and walking all day webmissed being able to watch a movie

2026-10-17 • via Nuitee
C
CARMEN • family_with_children • es
5
Pros:

La ubicación

Cons:

El trato del personal

2026-10-17 • via Nuitee
S
Susan • couple • gb
9
Good overall experience!
Pros:

Great central location! Has an Art Decor feel - very busy with buzzing atmosphere! Easy access to theatres. Music in lift and generally everyone was happy!
The Grab and Go breakfast was a lovely addition.

Cons:

Bathroom too small

2026-10-17 • via Nuitee
F
Francesca • couple • it
10
Indimenticabile
Pros:

In pieno centro a time square vicina a tutti i servizi

Cons:

La colazione al 45 bond molto misera , c’è sicuramente più scelta al carve ‘ sempre convenzionato con la struttura

2026-10-17 • via Nuitee
M
Marilou • extended_group • us
8
2026-10-17 • via Nuitee
C
Charlene Rae • extended_group • us
5
The location is best, however the photos that they’re showing during booking is not updated, rooms are old and smells. T
Pros:

Location is good

Cons:

Old rooms have a smell, and feel like they’re not cleaned well. Thin walls you can hear the neighbors chatting in the middle of the night.

2026-10-17 • via Nuitee
Z
Zahra • solo_traveller • us
1
They treated me badly.
Pros:

Resturant.

Cons:

Staff

2026-10-17 • via Nuitee
J
Jaimie • family_with_children • us
10
2026-10-17 • via Nuitee
C
Christine • solo_traveller • ca
6
Cons:

Coffee is bad and the breakfast (scrambled eggs and toasts) was cold. Not a lot of choice either. I was supposed to have some wine for my birthday but I never received it.

2026-10-16 • via Nuitee
N
Norbert • family_with_children • hu
5
good location, poor hospitality
Pros:

located in the center, close to all main attractions

Cons:

The staff were not very friendly. I reported that a pair of pyjamas was missing four days before check-out, but nobody seemed to care. The receptionist simply told me to contact security, as they handle lost and found. However, security did nothing and never got back to us with any updates.

I asked every day whether there was any news, and I had to explain what was missing all over again each time, as if the staff did not communicate with each other at all. On the day of check-out, when I asked once again, a so-called “manager” came over and asked, “Who can prove that the item was even there in the first place?”

This is certainly not the kind of response I would expect from a four-star hotel. Extremely unprofessional and disappointing.

The room was also very noisy, making it almost impossible to sleep without earplugs. This seriously affected the quality of our stay.

Also, make sure you have sufficient funds available on your card. I used Revolut because my account is in a different currency from USD. At the beginning of our stay, they charged the full amount of the stay, including the deposit. However, on the last day, they charged us the full amount again, this time without the deposit.

When I asked why, the receptionist said it must have been a mistake and that the first charge would be refunded. Apparently, they have no problem charging $10,000 to your account and leaving you to deal with the consequences. Absolutely unacceptable.

2026-10-16 • via Nuitee
B
Bagree • family_with_children • in
9
Good rooms and elevators but can do more for breakfast.
Pros:

Room was good. Elevators had minimal waiting time.

Cons:

The breakfast. Too limited and has hidden costs. Why include it in the package at all.

2026-10-16 • via Nuitee
N
Norbert • family_with_children • hu
5
2026-10-16 • via Nuitee