Hyatt Place Louisville-East

Hotels
•
Hyatt Place
8.4 (686 reviews)
701 South Hurstbourne Parkway , Louisville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Cons:
Small Bathrooms
Loud Noise at Night

Categories

Cleanliness
8.11
Many guests highlighted the cleanliness of the hotel but mentioned some issues with bathroom size.
Service
9.08
Numerous reviews praised the friendly and helpful staff throughout the stay.
Location
9.12
Guests frequently remarked on the great location of the hotel, which adds to its appeal.
Room Quality
8.07
Overall room quality was appreciated, though there were mentions of small bathrooms and a desire for bathtubs.
Amenities
7.6
Amenities received mixed reviews, with some complaints about noise and Wi-Fi access.
Value for Money
8.56
Reviews indicated that the hotel is reasonably priced for the quality offered.
Food and Beverage
8.11
The breakfast had good options and was generally well-received.
Overall Experience
8.58
Most guests had a positive overall experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:46

Property Description

Modern Amenities
Experience comfort and convenience at Hyatt Place Louisville-East with a 24-hour fitness centre, free WiFi, and an outdoor pool.

Tech-Savvy Rooms
Relax in style with a 42-inch flat-screen TV, Google Chromecast, and other modern amenities in every room.

Convenient Location
Located just minutes away from top attractions like the University of Louisville and Churchill Downs, our hotel offers easy access to the best of Louisville.

Ready to elevate your stay? Book now at Hyatt Place Louisville-East for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

Location

Guest Reviews

8.4
Based on 686 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
N
Norma • couple • us
10
2026-05-15 • via Nuitee
A
Anderson • solo_traveller • us
8
2026-05-14 • via Nuitee
M
Mary • couple • us
10
Enjoyable stay, friendly staff
Pros:

Very neat, quiet location, room was lovely and very clean, staff polite and friendly, made sure we had everything we needed

Cons:

N/A

2026-05-14 • via Nuitee
C
Cynthia • solo_traveller • us
7
Pros:

The staff was very friendly and helpful

Cons:

Bathroom was small. The breakfast was ok, not bad , just ok and it was the basically the same thing all 3 days I was there.

2026-05-12 • via Nuitee
Q
Quick • couple • us
10
It was excellent. We would definitely stay again
Pros:

It was close to the interstate, breakfast was amazing and some geese gave us a warm welcome.

Cons:

There was no hand lotion in the bathroom.

2026-05-11 • via Nuitee
Q
Quick • couple • us
10
2026-05-11 • via Nuitee
L
Laura • solo_traveller • us
9
2026-05-10 • via Nuitee
B
bailey • family_with_children • us
4
Cons:

The hospitality and staff down to the manager was disappointing as we came in a group and canceled one of the dance moms room with no remorse and didn't feel bad about it. We stay at hyatt everytime we travel and this was by far the worst. I would never go back to this location ever and wouldn't recommend

2026-04-27 • via Nuitee
B
Brittany • couple • us
9
Great customer service, easy to check in and out. Room was clean and the housekeeper even left a welcoming note on the b
Pros:

Cleanliness of the property and room

Cons:

You can tell it’s an older hotel by the carpet in the hallway- door colors- and the appliances

2026-04-26 • via Nuitee
M
Monika • family_with_children • us
8
2026-04-16 • via Nuitee
G
Garrett • solo_traveller • us
10
2026-04-16 • via Nuitee
T
Thomas • couple • us
7
Pros:

decent place for a short stay…clean, not spectacular but ok for our purpose

2026-04-11 • via Nuitee
B
Britney • couple • us
9
2026-04-10 • via Nuitee
A
aamirameenkhan • NONE • Greensboro, North Carolina
10
Awesome staff and a decent hotel
Pros:

The staffs were friendly and kind especially the wonderful lady in the front desk who offered me water bottle when I was coughing while having breakfast just before checking out on 31st Mar early morning. The way she was talking to all other guests at that time clearly shows that she cares about everyone and get to know them personally which is a rare thing nowadays.

When my work got extended on that day, I have different option to book a hotel nearby airport but due to this awesome hospitality I came back and stayed in the same hotel. I was welcomed by a young guy who was also friendly and kind which made me feel a little better after doing hard work all day alone. So this has been a personal best out of all of my stays in Hyatt hotels as a Globalist. I would definitely stay in this hotel in the future being one of my favorite hotels.

2026-04-03 • via Tripadvisor
J
Jessica • family_with_children • us
9
2026-04-03 • via Nuitee
S
Sue • extended_group • us
8
2026-03-29 • via Nuitee
G
Glen • solo_traveller • ca
7
Cons:

Shower water took a long time to heat up

2026-03-27 • via Nuitee
R
Rebecca • family_with_children • us
6
Pros:

Great breakfast and great location. Close to many shopping venues and places to eat.

Cons:

The bathroom was very small. The bathroom fan didn't work properly. Moldy caulking. Overall musky/grimy/sticky.

2026-03-20 • via Nuitee
M
Morgen • family_with_children • us
8
2026-03-19 • via Nuitee
B
Bonnie • solo_traveller • us
3
Hungry
Pros:

Location was convenient

Cons:

The ONLY reason I chose this property was because their website said they had a restaurant. There is no restaurant. In the lobby there are QR codes displayed for the restaurant. The qr display cards are in the rooms too! Yet there is NO RESTAURANT!!!

2026-03-18 • via Nuitee