Hyatt Place Louisville-East

Hotels
•
Hyatt Place
8.4 (735 reviews)
701 South Hurstbourne Parkway , Louisville , US
+1 502-426-0119

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Cons:
Small Bathrooms
Loud Noise at Night

Categories

Cleanliness
8.11
Many guests highlighted the cleanliness of the hotel but mentioned some issues with bathroom size.
Service
9.08
Numerous reviews praised the friendly and helpful staff throughout the stay.
Location
9.12
Guests frequently remarked on the great location of the hotel, which adds to its appeal.
Room Quality
8.07
Overall room quality was appreciated, though there were mentions of small bathrooms and a desire for bathtubs.
Amenities
7.6
Amenities received mixed reviews, with some complaints about noise and Wi-Fi access.
Value for Money
8.56
Reviews indicated that the hotel is reasonably priced for the quality offered.
Food and Beverage
8.11
The breakfast had good options and was generally well-received.
Overall Experience
8.58
Most guests had a positive overall experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:46

Property Description

Modern Amenities
Experience comfort and convenience at Hyatt Place Louisville-East with a 24-hour fitness centre, free WiFi, and an outdoor pool.

Tech-Savvy Rooms
Relax in style with a 42-inch flat-screen TV, Google Chromecast, and other modern amenities in every room.

Convenient Location
Located just minutes away from top attractions like the University of Louisville and Churchill Downs, our hotel offers easy access to the best of Louisville.

Ready to elevate your stay? Book now at Hyatt Place Louisville-East for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Location

Guest Reviews

8.4
Based on 735 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
B
Brandye • couple • us
10
Beautiful hotel
Pros:

Nice staff , pretty rooms

Cons:

The fact I only stayed one night

2026-10-30 • via Nuitee
G
Graham • couple • us
7
2026-10-23 • via Nuitee
N
Nekeala • family_with_children • us
10
Pros:

N/A

Cons:

N/A

2026-10-12 • via Nuitee
V
Vladimir Grishau • solo_traveller • ru
10
2026-10-12 • via Nuitee
H
Holmskog • solo_traveller • us
9
2026-10-09 • via Nuitee
L
Leah • couple • us
4
2026-10-08 • via Nuitee
S
Shaylyn • couple • us
4
Worst Hyatt I’ve ever been in unfortunately.
Pros:

I liked how the front desk lady was so incredibly sweet and helpful plus they had a streaming tv which was great as well.

Cons:

Unfortunately the bathroom had a pink bacteria/mold on the ceiling. The window unit hardly blew any air so it took over six hours to drop two degrees. It was so bad I called the front desk thinking the ac was locked at a temperature. Nope, just bad airflow coming from the unit. Thankfully the front desk lady was able to bring us a fan which helped a lot.

The place was covered in ants too which was odd. They were in the bathroom, all over the carpet, on the couch and in the bed.

For how much I paid for this room I was expecting something without bugs or mold.

Oh and the bathroom was horribly designed due to the toilet being a half inch from the door.

2026-09-13 • via Nuitee
C
Colleen • family_with_children • us
10
We will be back !
Pros:

Everything !

Cons:

My kids wanted to swim in the morning before checkout and the pool didn’t open until noon that day for some reason : (

2026-09-08 • via Nuitee
J
Jeanette • family_with_children • us
8
Pros:

I really enjoyed the layout with the divider between sofa bed and bedroom.

Cons:

The broken ice machine. It worked fine the first day, however, it experienced mechanical issues later. Overall great stay.

2026-09-08 • via Nuitee
R
Rosas • solo_traveller • us
10
2026-09-08 • via Nuitee
N
Nurbek • solo_traveller • us
10
Pros:

Super 💪

2026-09-03 • via Nuitee
T
Tellez • family_with_children • us
8
Muy bien
Pros:

Todo muy limpio y buen servicio

Cons:

Me cobraron más de lo q dice la app q me iba a cobrar

2026-09-01 • via Nuitee
S
Sengstacke • solo_traveller • us
4
Pros:

The bed was about it

Cons:

Could not close the bathroom door because of the toilet. Could not keep the TV on and working. Refrigerator not cold. Trim. Hanging off.

2026-08-31 • via Nuitee
L
Linda • solo_traveller • us
8
2026-08-29 • via Nuitee
R
Rutger • couple • us
7
2026-08-27 • via Nuitee
R
roberthO6539JG • NONE
2
Horrible condition
Pros:

Horrible condition, cant believe Hyatt allows their name to be used. Ice machines nad laundry machines not working, lumps in carpet. so dated.

2026-08-25 • via Tripadvisor
K
kmurraye36 • NONE • Cleveland, Ohio
8
Made a quick trip into Louisville for a family weekend easy, due to the pool and proximity to bookstore....
Pros:

Convenient to all the places I need to go, Loved being next to the bookstore, felt safe in neighborhood, room was great, clean.

2026-08-25 • via Tripadvisor
W
Wesley • solo_traveller • us
10
Will be looking at Hyatt hotels in future travel plans.
Pros:

The overall look appearance of the room. The staff was incredibly friendly and helpful.

2026-08-24 • via Nuitee
D
Daniel • extended_group • us
6
2026-08-19 • via Nuitee
T
Trail02766600072 • Business • Tucson, Arizona
10
First Time Guests
Pros:

Excellent staff. Much better than the hotel we have stayed at for the past four years during our annual trip to Louisville for the NSRA Street Rod Nationals Car Show.

2026-08-16 • via Tripadvisor