Hyatt Place Louisville-East

Hotels
•
Hyatt Place
8.4 (644 reviews)
701 South Hurstbourne Parkway , Louisville , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean Rooms
Good Location
Cons:
Small Bathrooms
Loud Noise at Night

Categories

Cleanliness
8.11
Many guests highlighted the cleanliness of the hotel but mentioned some issues with bathroom size.
Service
9.08
Numerous reviews praised the friendly and helpful staff throughout the stay.
Location
9.12
Guests frequently remarked on the great location of the hotel, which adds to its appeal.
Room Quality
8.07
Overall room quality was appreciated, though there were mentions of small bathrooms and a desire for bathtubs.
Amenities
7.6
Amenities received mixed reviews, with some complaints about noise and Wi-Fi access.
Value for Money
8.56
Reviews indicated that the hotel is reasonably priced for the quality offered.
Food and Beverage
8.11
The breakfast had good options and was generally well-received.
Overall Experience
8.58
Most guests had a positive overall experience and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:46

Property Description

Modern Amenities
Experience comfort and convenience at Hyatt Place Louisville-East with a 24-hour fitness centre, free WiFi, and an outdoor pool.

Tech-Savvy Rooms
Relax in style with a 42-inch flat-screen TV, Google Chromecast, and other modern amenities in every room.

Convenient Location
Located just minutes away from top attractions like the University of Louisville and Churchill Downs, our hotel offers easy access to the best of Louisville.

Ready to elevate your stay? Book now at Hyatt Place Louisville-East for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Sep 30, 2025 until Mon, May 11, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

Location

Guest Reviews

8.4
Based on 644 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 7.6
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.58
S
Serugo • couple • us
10
2026-02-14 • via Nuitee
L
Linda • family_with_children • us
1
Pros:

Location to venue

Cons:

Motorcycle vehicles in my party was vandalized all while paying to park. No support from staff or hotel.

2026-02-13 • via Nuitee
H
Huff • family_with_children • us
9
2026-02-12 • via Nuitee
T
Terri • couple • us
10
The staff made my stay exceptional! They were professional, attentive, helpful and extremely knowledgeable. I booked m
Pros:

The cleanliness, comfort and customer service!!

Cons:

No complaints.

2026-01-31 • via Nuitee
J
Jeremy • solo_traveller • us
8
2026-01-23 • via Nuitee
L
Laree • couple • us
10
The staff was amazing. Very nice and friendly. The staff made the stay worth while.
Pros:

Very clean

Cons:

The bathroom is very small. That’s my only complaint.

2026-01-22 • via Nuitee
M
Mary • couple • us
8
Reasonably priced, nice stay just needs bigger bathroom.
Pros:

The room was nice with the seating area. Made the room more comfortable. The bed was quite comfortable as well.

Cons:

The bathroom was very tight so it made it hard to maneuver. My husband and I are very tall.

2026-01-21 • via Nuitee
P
Patty • family_with_children • us
10
Pros:

Nice and friendly

2026-01-20 • via Nuitee
F
faozyat • couple • us
9
2026-01-19 • via Nuitee
K
Kayla • couple • us
10
We appreciated the hospitality of the front desk staff.
Pros:

The front desk staff was super nice and welcoming. A woman named Casey was so sweet and helped us out after a long drive with our pets.

2026-01-19 • via Nuitee
K
Kaye • family_with_children • us
9
Overall very satisfied. Would recommend. So impressed considering the location for family reunion.
Pros:

Breakfast was okay. Location was fine.

2026-01-19 • via Nuitee
J
Jacob • couple • us
10
2026-01-19 • via Nuitee
C
Cristal • solo_traveller • us
9
2026-01-19 • via Nuitee
D
Danielle • family_with_children • us
7
2026-01-19 • via Nuitee
N
Narendra • extended_group • us
10
Meet my expectations.
Pros:

It was excellent experience.

Cons:

None

2026-01-19 • via Nuitee
A
Andrea • extended_group • us
8
2026-01-19 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-01-19 • via Nuitee
M
Michael • couple • us
10
2026-01-15 • via Nuitee
S
Scott • family_with_children • us
9
Pros:

Casey is amazing. She always greets us warmly and remembers our name everytime. She even made us a welcome letter in this last stay.

Cons:

Powdered eggs.

2026-01-10 • via Nuitee
L
Larry • couple • us
8
Good facility and fgood location
Pros:

Hotel checkin lady was very friendly and helpful concerning dining optiona. The breakfast was very good

2026-01-06 • via Nuitee