City Express by Marriott Petoskey Harbor Springs

Hotels
•
City Express
8 (535 reviews)
1314 N US 31 , Petoskey , US
+1 231-373-5059

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Comfy beds
Cons:
Poor cleanliness
Double charging issues

Categories

Cleanliness
6.5
Multiple mentions of poor cleanliness with hair in the shower and unclean toilets.
Service
9
Generally friendly staff, though there were issues with management not resolving disputes.
Location
9
Conveniently located, close to expressway and attractions.
Room Quality
8
Some rooms reported old beds and uneven doors, but overall comfort was noted.
Amenities
8
Breakfast options were lacking despite some positive mentions.
Value for Money
7.5
Concerns about being charged doubles and overall dissatisfaction with the condition.
Food and Beverage
7.5
Breakfast advertised as hot but was not, leading to disappointment.
Overall Experience
8.5
Mixed feelings due to service and cleanliness issues but some positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:05

Property Description

Convenient Location
Located just six miles from Harbor Springs and various ski areas, Quality Inn - Petoskey offers easy access to popular attractions and outdoor activities.

Modern Amenities
Guests can enjoy free Wi-Fi, a fitness center, and a complimentary hot breakfast during their stay, ensuring a comfortable and convenient experience.

Pet-Friendly and Business-Focused
Welcoming pets and offering fax services, this hotel caters to both leisure and business travelers, making it an ideal choice for all types of guests.

Book your stay at Quality Inn - Petoskey for a memorable and hassle-free experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

The Property is under constructions and it only have a limited meals options.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLN

Location

Guest Reviews

8
Based on 535 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 7.5
Food and Beverage: 7.5
Overall Experience: 8.5
D
Diane • family_with_children • us
10
Pros:

Breakfast was great. Location was perfect, between Harbor Springs and Petoskey.

Cons:

Pet fee is pricey compared to other hotel chains

2026-10-29 • via Nuitee
D
Dave • couple • us
6
I probably won’t come back. I’ll try a place offering in room coffee and better breakfast.
Pros:

The breakfast was fair. The omelet was good, but typically there is also fresh fruit, breakfast sausage or bacon and waffles or toast.

Cons:

I appreciate coffee in the room so I can enjoy it while I’m getting ready.

2026-10-27 • via Nuitee
L
Linda • solo_traveller • us
9
Pros:

Newly remodeled. Shower was nice.

Cons:

Parking is an issue. Not convenient spaces to main entrance. No lotion in bathroom. No clock in bedroom.

2026-10-17 • via Nuitee
J
JoAnn • extended_group • us
9
It was a nice, new place
Pros:

Very good. Would have liked a waffle maker and some type of breakfast meat.

Cons:

The price of the room. I booked online and paid extra to be able to cancel if our plans changed. I had a difficult time finding an available room so I agreed. I was hoping it was a fancier place

2026-09-14 • via Nuitee
M
Matthew • couple • us
7
Nice clean place, room is comfortable, quiet area, good surroundings with lots to do in the area.
Pros:

Breakfast was good, room was comfortable and very clean. Air conditioning worked great. We had a great stay and staff was very nice and accommodating! The TV had good options available to watch too so we were thankful for that!

Cons:

No pool:(, we were really hoping for a hot tub and/or pool which would be a great addition to this property in my opinion. The room was pretty pricey, which I know varies by day but on the inside of our door in the bedroom it specifically stated the max amount per night that the room was supposed to not exceed in cost and we paid quite a bit more than that even when we compared many websites to get the best price at this hotel.

2026-08-21 • via Nuitee
M
Monica • solo_traveller • us
8
2026-08-18 • via Nuitee
W
Winn • solo_traveller • us
5
Worked but won't stay there again
Pros:

Location

Cons:

Room location, mattress sucked, tiny shower , no where to sit other than on the bed room was not serviced after first day

2026-08-12 • via Nuitee
L
Linda • family_with_children • us
7
Our stay was comfortable and my parents with accessibility challenges found it spacious enough for t
Pros:

Loved the western and cheese omelette. Solid selection of carbs.

Cons:

I usually like some fruit options with my breakfast. I also found the coffee bar slow because it’s small and a crowd huddles around it.

2026-08-05 • via Nuitee
J
Jacob • extended_group • us
8
Restful stay.
Pros:

The hotel is very clean and nice. The remodel helped bring up to date. The breakfast was excellent and available everyday.

Cons:

The outdoor breakfast area provided some unwanted noise early in the morning.

2026-07-21 • via Nuitee
L
Leonard • couple • us
9
When in Petroskey, stay at the City Express at Marriott
Pros:

breakfast was popular, parking was safe and secure, lodging was comfortable

2026-07-18 • via Nuitee
D
David • solo_traveller • us
7
Very nice but pricey
Pros:

Clean. Good room. Good bathroom. Breakfast hours were good.

Cons:

Noises from outside the room carried.
Breakfast was good but another toaster would eliminate annoying waiting.
Thermostat was strange. Adjusting up just one degree turned the heat on even though it was very hot weather

2026-07-16 • via Nuitee
J
John • family_with_children • us
7
Nice hotel, horrible service!
Pros:

Breakfast was good, handled pets well.

Cons:

Double charged for hotel stay, currently disputing charges. Management didn't help 😕

2026-01-20 • via Nuitee
K
Kristi • family_with_children • us
6
2026-01-19 • via Nuitee
W
William • solo_traveller • us
5
For the price it was deplorable
Pros:

Location was good

Cons:

Under construction loud refrigerator

2026-01-19 • via Nuitee
D
David • family_with_children • us
1
Would not stay here again. Almost $350 per night w/taxes and fees is ridiculous. I
Pros:

Not much.

Cons:

Room was damp. The room smelled like sweat.

2026-01-19 • via Nuitee
B
Bernadine • solo_traveller • us
9
I was very satisfied
Pros:

Breakfast was very adequate

Cons:

Can’t think of anything at this time

2026-01-19 • via Nuitee
D
David • solo_traveller • us
8
2026-01-07 • via Nuitee
D
David • solo_traveller • us
8
2026-01-03 • via Nuitee
K
Karen • family_with_children • us
3
2025-12-05 • via Nuitee
T
Todd • family_with_children • us
1
Not a decent hotel.
Pros:

It had heat.

Cons:

Awful !

Being remodeled, not the problem, the wing that is open is gross. The bed was old, saggy. Yipping dogs all night. Pee puddles outside the doors. A wonderful dog fight in the morning. Are there long-term DHS placements there ? Seemed like it.

2025-12-03 • via Nuitee