Hilton Durham near Duke University

Hotels
Hilton Hotels & Resorts
9 (1109 reviews)
3800 Hillsborough Road , Durham , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Odor in hallway
Low water pressure in showers

Categories

Cleanliness
8.21
Some reviews indicate cleanliness but mention odor issues.
Service
9.68
Numerous reviews highlight excellent service, especially from Lynette.
Location
9.22
Reviews praise the location for convenience and peacefulness.
Room Quality
9.17
Rooms described as comfortable and clean.
Amenities
8.7
Amenities are implied to be standard quality for this hotel tier.
Value for Money
9.16
Guests find good value for their stay.
Food and Beverage
8.71
Food quality positively mentioned, particularly breakfast.
Overall Experience
9.18
Most reviews reflect a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:02

Property Description

Convenient Location
Located just minutes from Duke University and off Interstate 85, the Hilton Durham near Duke University is the perfect choice for your stay in Durham, North Carolina.

Amenities Galore
Enjoy a range of amenities including a seasonal outdoor pool, free Wi-Fi, a 24-hour fitness center, and in-room entertainment options like flat-screen TVs and MP3 compatible radios.

Dining Options
Savor delicious meals at Tipton's Chophouse, grab a drink at BLUE Sports Bar & Grille, or recharge at the on-site Starbucks coffee shop during your stay at the Durham near Duke University Hilton.

Experience comfort and convenience at its best - book your stay now at the Hilton Durham near Duke University!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1109 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
W
Wall family_with_children us
8
2026-03-14 via Nuitee
L
Lin family_with_children jp
8
If you had a car, this is a great place!
Pros:

Staff at the reception and in the restaurant are very friendly and helpful. The rooms are spacious (32sqm), and the shower / hot tub functioned well.

Cons:

It is at the west edge of Durham. We needed to take a ride share everywhere we went. Unless you have a car, there might be other options you might want to explore, too.

2026-03-12 via Nuitee
D
Dushannan solo_traveller us
10
Pros:

Very nice guest services

Cons:

Na

2026-03-12 via Nuitee
K
Kelly solo_traveller us
1
Cons:

Loud and unpleasant. Doors slamming all night. Accosted by homeless man while unloading trunk. Afterwards, staff said I could’ve changed rooms. Who wants to change rooms at 1 AM?

2026-03-10 via Nuitee
K
Kristen family_with_children us
9
2026-03-05 via Nuitee
J
Jacqueline family_with_children us
5
Overall things were ok.
Pros:

The breakfast was ok. Our room was ok. The receptionist was really nice and accommodating for us.

Cons:

Our room was 511, and we were supposed to receive an extra bed, which we did not get, and when my sister questioned them about it they tried to be smart with her because she asked where was our cot, and they responded, they are down here by the door! The lounge chair had dirty spots all over it and the trash cans had no bags in them. We were looking for a microwave but there was none. The bed was fine. I also didn't like the fact that there was a charge for a bottle of water!

2026-03-02 via Nuitee
S
Sherryl family_with_children us
7
2026-03-02 via Nuitee
R
Robert L. couple us
7
Better than most.
Pros:

Very nice & comfortable

Cons:

The bathroom had a bad smell… Sewer gas.

2026-02-28 via Nuitee
D
Dietrich family_with_children us
10
Pros:

Everything

Cons:

The cost was a little high and the gentleman at the desk gave us a Medstay card for a cheaper room because my husband was Duke Cancer patient and we could have had a room for $99 but we paid $146.

2026-02-28 via Nuitee
B
Bak couple us
5
Will be back
Pros:

Location .. electronic key

Cons:

We checked in later and it was a huge hassle to get the bags to the room. I asked at the front desk about carts or bellman.. basically was told .. karts are not there they are gone👎

2026-02-27 via Nuitee
C
Cristal couple us
10
We stayed for 1 night and it was nice
Pros:

Clean

Cons:

Nothing

2026-02-26 via Nuitee
C
Carly solo_traveller us
7
2026-02-25 via Nuitee
H
Harmoni couple us
10
Pros:

Great locations for the events I had planned.

Cons:

Parking so far from the building.

2026-02-23 via Nuitee
7
754taraj Couples Candler, North Carolina
6
Not a typical Hilton experience
Pros:

King alcove room has great space! However, we could not get the room to cool off all weekend long, especially in the bedroom area, which made trying to sleep miserable, it seemed like the a/c didn't even blow in there at all. Shampoo fell off of the wall while we were in bed. Scared the daylights out of us.
Breakfast buffet is ok, decent for buffet.
There isn't truly a Starbucks, it's gimmicky, a machine with very few drink possibilities.
Front desk personnel is amazing! Especially Immaculate, as she did everything possible to help in every way.
Not the ideal quality of Hilton that I'm used to, but the employees were great and friendly!

2026-02-22 via Tripadvisor
X
X1390QDroberts Family
10
Exemplary service!
Pros:

Recently, I needed a room at the Durham Hilton on short notice without a reservation. It is an excellent hotel and I have stayed there many times previously. However, I must give a shout out to Sierra who helped me at the front desk. She immediately accommodated all my needs in an efficient and professional manner even though I did not have a reservation. During my stay, she checked in with me to make sure my accommodations and services were satisfactory. Sierra’s excellent customer service that she shared with me made my visit, truly exceptional.

2026-02-21 via Tripadvisor
T
tharris0610 Friends getaway Durham, North Carolina
10
Tip notch service
Pros:

Went to Bluestone Grill for a birthday dinner and it was delicious. We had a very large party. Ravon and Julian handled the party with grace. No glass went empty and the service was top notch.

2026-02-20 via Tripadvisor
N
natashalL8464AS Business
10
Great service and great food
Pros:

As I was on my way out to find a nice restaurant nearby (20-30 minutes away) to celebrate the life of my late sister (while being out of town for work), I was greeted by a pleasant smell coming from the bar/restaurant area. I decided I would take a peak at the menu and I was promptly welcomed by Ravon. He was very kind and informative about the menu which is helpful for an indecisive individual like myself. When the food came out it tasted as delicious as it smelled and the cocktails matched! Ravon was attentive and personable throughout my dinning experience which made it a 10/10 experience! Thank you for your kindness as you unknowingly made a heavy day just a bit lighter!

2026-02-17 via Tripadvisor
D
dymeres2026 Couples
10
Amazing
Pros:

At the 3800 Hillsboro road Hilton hotel, it was amazing the staff was amazing, the room was amazing, super clean just how I liked it, I definitely recommend this hotel if your looking for one and the lady at the first dash was amazing as well

2026-02-15 via Tripadvisor
C
Charles couple us
5
Would only go back with a better price and earlier check in
Pros:

Staff was very nice

Cons:

Restaurant food was bad, terrible pillow and could not check in until 4pm.
Restaurant is an open format close to the hotel entrance, we froze everytime someone came in

2026-02-14 via Nuitee
T
Tiffany couple us
10
2026-02-13 via Nuitee