Hilton Durham near Duke University

Hotels
Hilton Hotels & Resorts
9 (1274 reviews)
3800 Hillsborough Road , Durham , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Clean and comfortable rooms
Cons:
Odor in hallway
Low water pressure in showers

Categories

Cleanliness
8.21
Some reviews indicate cleanliness but mention odor issues.
Service
9.68
Numerous reviews highlight excellent service, especially from Lynette.
Location
9.22
Reviews praise the location for convenience and peacefulness.
Room Quality
9.17
Rooms described as comfortable and clean.
Amenities
8.7
Amenities are implied to be standard quality for this hotel tier.
Value for Money
9.16
Guests find good value for their stay.
Food and Beverage
8.71
Food quality positively mentioned, particularly breakfast.
Overall Experience
9.18
Most reviews reflect a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:02

Property Description

Convenient Location
Located just minutes from Duke University and off Interstate 85, the Hilton Durham near Duke University is the perfect choice for your stay in Durham, North Carolina.

Amenities Galore
Enjoy a range of amenities including a seasonal outdoor pool, free Wi-Fi, a 24-hour fitness center, and in-room entertainment options like flat-screen TVs and MP3 compatible radios.

Dining Options
Savor delicious meals at Tipton's Chophouse, grab a drink at BLUE Sports Bar & Grille, or recharge at the on-site Starbucks coffee shop during your stay at the Durham near Duke University Hilton.

Experience comfort and convenience at its best - book your stay now at the Hilton Durham near Duke University!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 1274 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 8.71
Overall Experience: 9.18
H
Hong Sung solo_traveller sg
10
2026-08-22 via Nuitee
C
Crystal solo_traveller us
10
Pros:

How friendly the staff was

Cons:

There wasn't anything that I didn't like

2026-08-22 via Nuitee
H
Hong Sung solo_traveller sg
10
2026-08-22 via Nuitee
E
Earth couple us
8
2026-08-18 via Nuitee
V
Van Riper solo_traveller us
9
2026-08-17 via Nuitee
A
Amber solo_traveller us
10
2026-08-17 via Nuitee
P
Paula solo_traveller us
9
2026-08-16 via Nuitee
B
Brian couple us
8
2026-08-15 via Nuitee
M
Monique couple us
10
2026-08-15 via Nuitee
L
LaToya extended_group us
8
2026-08-15 via Nuitee
Y
Yao chung solo_traveller us
9
2026-08-14 via Nuitee
M
Mellissia couple us
8
2026-08-12 via Nuitee
K
kevin couple us
10
2026-08-12 via Nuitee
A
Alberto couple uy
10
Excelente relación calidad/precio
Pros:

La atención de todo el personal, especialmente las chicas de recepción. Siempre amables y con una sonrisa, prestas a solucionar cualquier inconveniente, por pequeño que fuera.
También las chicas del bar, un encanto de amabilidad.
El hotel es muy bueno, está super bien ubicado pero, parece estar en medio del bosque por la tranquilidad.
Recomendable.

Cons:

Nada

2026-08-11 via Nuitee
W
William solo_traveller us
9
Pros:

We always enjoy this hotel..
The restaurant and the bar

Cons:

My wife is disabled..
The shower bench broke..
So she was a lil soar

2026-08-10 via Nuitee
P
Paula solo_traveller us
2
Disappointing 
Pros:

Location

Cons:

Reserved king junior suite and wound up being same room 200 as prior visit and the epoxy smell was still there and strong. No other suites available. Room I was given 407 and had no iron, ironing board sticky, phone didn’t work and closet door covered slats covered in grime and dust. Walls had obvious stains. Placards on desk where dusty and sticky. I was given a lesser room which was not a comprable swap. The hotel was booked-big wedding and I understand that, it happens. Staff was kind and did their best

2026-08-10 via Nuitee
M
Mary couple us
7
It was convenient and spacious, since we had the king suite, but the room could have been cleaner.
Pros:

Convenient. The gym was nice and air conditioned. A necessity in NC.

Cons:

There were two cockroaches in our bathroom. They charged for the parking, which seemed ridiculous. It was just a surface lot with no special protection. The pull out couch smelled.

2026-08-10 via Nuitee
R
Robert extended_group us
9
2026-08-08 via Nuitee
J
James couple us
9
Good value, pleasant surroundings, close to Duke
Pros:

Comfy beds, friendly staff, close to Duke Eye Center, excellent breakfast

Cons:

Bathroom is tiny, and no towel bar or even a hook on back of the door, no vent fan.

2026-08-08 via Nuitee
T
Tiarra couple us
1
The property manager needs to remodel this hotel and rectify customer issues when brought to their attention attention.
Pros:

I didn’t like the property

Cons:

The property is misleading due to their star rating. The Hotel is not up-to-date and the property manager does not take proper care of the property. I had to get my room switched to a renovated room due to the room not being livable standards. when I evaluated the room, the baseboards and celing were peeling. I immediately left the room and complained to the front desk staff. I got transferred to a second room with the plumbing was not working properly and they did not have any on-site staff to help with the issue. I was given a plunger by security to use the plunger for myself. The plunger was a cheap plunger and was not able to be effective. When I asked to change rooms due to the issue, I was told that I cannot see the room before going to it and either can move to another room or use the restroom in the hallway. I was so dissatisfied with my one-day stay. Also, I was on the first floor and the hotel room doors did not go all the way down so you can see under the door in your hotel room to the outside of the hallway, which I was concerned of any pest coming in. I couldn't sleep at all in the hotel that night. I was grateful it was only for a couple of hours so I could check out. No customer should have to go through this type of conditions when sleeping at a hotel.

I immediately spoke to the front desk personnel when checking out in the morning and try to speak to a supervisor.
The supervisors never made contact with me. I was issued a refund for my $8.00 parking by the front desk staff member. I called Customer Service and Customer Service contacted the hotel and there was nothing that was done to rectify the issue.
Customer Service told me that the hotel stated they tried to offer me a free breakfast, which definitely wasn't the truth. Even if a breakfast was offered, I would not have accepted it. I would have wanted to be compensated for the many times I had to use the plunger during my stay at the hotel.

2026-08-07 via Nuitee