Embassy Suites Williamsburg

Hotels
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Embassy Suites Hotels
8.2 (358 reviews)
3006 Mooretown Road , Williamsburg , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Delicious breakfast
Good location
Nice staff
Clean rooms
Cons:
Renovation issues
Odor problems
Slow elevators
Bartender service

Categories

Cleanliness
6.78
Multiple reviews mention issues with cleanliness, including bad odors and mold.
Service
8.75
Generally positive sentiments about staff and service, though with some negative comments regarding the bartender.
Location
8.79
Positive mentions about the location being close to attractions.
Room Quality
7.74
Some rooms were clean but others had serious issues like bad smells and mold.
Amenities
8.27
The breakfast and gym were highlighted positively.
Value for Money
8.23
The accommodations provided value for the price but concerns about renovations exist.
Food and Beverage
8.78
Overall good reviews for breakfast quality, though some variations.
Overall Experience
8.25
Mixed reviews with significant concerns but also many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:02

Property Description

Prime Location near Attractions
Located in historic Williamsburg, Virginia, Embassy Suites offers easy access to popular attractions like Busch Gardens and colonial Williamsburg.

Convenient Amenities
Guests can start their day with a complimentary cooked-to-order breakfast and wind down with an evening cocktail reception. The indoor pool and modern fitness center provide relaxation and recreation options.

Business and Leisure Facilities
The 24-hour business center caters to professionals, while proximity to the College of William and Mary and the Virginia Air and Space Center makes it ideal for leisure travelers too.

Book now to experience the perfect blend of comfort and convenience at Embassy Suites Williamsburg.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 358 reviews
Cleanliness: 6.78
Service: 8.75
Location: 8.79
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.23
Food and Beverage: 8.78
Overall Experience: 8.25
S
Sonllaliz • family_with_children • us
10
2026-02-09 • via Nuitee
T
Teresa • family_with_children • us
8
Cons:

Charged incorrectly on 2nd night

2026-01-26 • via Nuitee
C
Cassandra • couple • us
9
Our stay was great as always. Breakfast was amazing.
Pros:

The breakfast was amazing and so was the cook. Our room was nice but there was a wheel missing off the front room autumn in front of the couch that made it lopsided. Other than the construction going on it was great. You had an amazing guy at the front desk that checked us in on 1/23/26 that had outstanding people skills. He made sure we knew everything and had the best attitude, that we have ever experienced at a hotel. We are so sorry we forgot his name but maybe you can find out who he is and let him know how great he is. We did let him know when he checked us in.

2026-01-26 • via Nuitee
S
Somervill • couple • us
8
2026-01-21 • via Nuitee
N
Nelita • couple • us
9
Pros:

Staff was very friendly!

Cons:

A little dated, but otherwise no complaints.

2026-01-19 • via Nuitee
R
Ryan • solo_traveller • us
7
2026-01-14 • via Nuitee
C
Cassandra • solo_traveller • us
10
2026-01-10 • via Nuitee
T
Thomas • couple • us
10
A very good place to stay we come all the time we will come to Williamsburg
Pros:

Very good breakfast and the cocktails was excellent The staff was very good as well very helpful.

Cons:

My room was on the first floor 114 snug the sewage very unpleasant smell

2026-01-04 • via Nuitee
B
Bernelle • couple • us
10
Pros:

Every thing

Cons:

Rooms are small

2026-01-04 • via Nuitee
D
Danielle • family_with_children • us
8
Pros:

Breakfast was delicious

Cons:

The renovations and the elevators were slow. Need more

2025-12-29 • via Nuitee
M
MBNick • Couples • Lancaster, South Carolina
8
A good mid grade Hotel
Pros:

Is a good hotel in the area, close to the restored area. Chek in staff was good as was the breakfast crew. Buffet breakfast was typical hotel but with a good variety each AM. Omlets can be made to order. Happy hour does not start until 5:30 PM. Bartender was ok. Munchies were good 1 night, very good another night and mediocre one night. Rooms are very clean and well maintained. Hotel said they are doing some updates staring next week. Would stay there again.

2025-12-25 • via Tripadvisor
M
Michael • couple • us
10
Great accommodations for the price.
Pros:

The Gym and the Breakfast

Cons:

Room could have been a little larger.

2025-12-13 • via Nuitee
D
Daisy • couple • us
7
Pros:

Clean, breakfast. Staff except the bartender on Dec 9.

Cons:

Waited for the bartender 10 min. In my experience she did not provide the best service.
The beds were full size.

2025-12-11 • via Nuitee
P
Paul • couple • us
10
Pros:

Great Place

2025-12-02 • via Nuitee
K
K294DXemilym • Family • Charlotte, North Carolina
2
Don’t stay here. Run down and people are rude.
Pros:

We are HHonors members and have stayed in dozens of Embassy Suites hotels. This one is the absolute worst we’ve ever stayed in. It is run down and disgusting. Our first room smelled like feet so we asked to be moved. Our second room smelled a little less like feet so we went and bought an air freshener and dealt with it. The seats in the bar area are crusted with food and the wallpaper is peeling in the rooms. To make it worse, the kitchen staff is rude and made a scene in front of other customers because they thought we went past the”AREA CLOSED” sign to have breakfast. The sign was not there when my daughter and husband sat at the booth. It was moved there before I walked over. Since I walked past the waiter assumed I took the seat after seeing the sign and walked to our table and yelled at me. So unprofessional. Stay at the Hampton. This hotel is horrible.

2025-11-29 • via Tripadvisor
V
Vanessa • family_with_children • us
10
2025-11-28 • via Nuitee
N
Nevin • couple • us
10
2025-11-12 • via Nuitee
M
Madison • couple • us
8
Great
Pros:

The set up was beautiful! The room was also set up nicely

Cons:

Breakfast was meh

2025-11-09 • via Nuitee
I
Isreal • couple • us
10
2025-11-09 • via Nuitee
S
Sonya • family_with_children • us
3
Not great
Pros:

Nice location and staff was super nice

Cons:

Elevator was broken so you had to wait forever for the one that worked. The roomed smelled and there were cockroaches. Also had to have the room keys redone 2 times. Stains on the couch.

2025-10-08 • via Nuitee