ONSEN RYOKAN YUEN SHINJUKU

Hotels
8.9 (4511 reviews)
Shinjuku 5-3-18 , Tokyo , JP

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Ironing service
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Excellent staff service
Great location
Amazing onsen facilities
Cons:
Rooms can be small
Some dust found in rooms
Limited space for multiple bags

Categories

Cleanliness
8.55
Multiple mentions of cleanliness, though some reviews indicated room dustiness.
Service
9.41
Consistently praised as friendly and helpful across reviews.
Location
9.26
Great location with easy access to central areas.
Room Quality
8.21
Several comments on room size being small but well-designed.
Amenities
8.93
Onsen was highly praised, though room amenities were considered basic.
Value for Money
8.7
Good value indicated, though some felt rooms were small for price.
Food and Beverage
9.05
Breakfast and dining experiences were generally very positive.
Overall Experience
9.12
Overall positive sentiments with notable strengths highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:44

Property Description

Luxurious Hot Spring Experience
Immerse yourself in relaxation at ONSEN RYOKAN YUEN SHINJUKU, offering air-conditioned rooms with free WiFi and a delectable restaurant. Indulge in a rejuvenating 3-star stay with a hot spring bath, providing the perfect retreat after exploring Tokyo's nearby temples and shrines.

Cultural Exploration
Discover the rich heritage surrounding the hotel, located mere minutes away from historic landmarks like Hozen-ji Temple, Takatsukisan Chozenji Temple, and Genkyoji Temple. Engage with the bilingual staff fluent in English, Japanese, and Korean for insider tips on local attractions.

Scenic City Views
Unwind in comfort with rooms featuring modern amenities such as flat-screen TVs and cozy bedding. Some rooms boast stunning city views, adding a touch of serenity to your stay. Book your stay at ONSEN RYOKAN YUEN SHINJUKU for an unforgettable blend of tradition and luxury.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.9
Based on 4511 reviews
Cleanliness: 8.55
Service: 9.41
Location: 9.26
Room Quality: 8.21
Amenities: 8.93
Value for Money: 8.7
Food and Beverage: 9.05
Overall Experience: 9.12
P
philippe • family_with_children • fr
10
2026-09-19 • via Nuitee
I
Inès • couple • fr
10
Simplement féerique
Pros:

Séjour simplement magique.
L’emplacement est excellent, proche de shinjuku qui donne accès sur tout Tokyo rapidement. Le quartier direct est très paisible et mignon
L’hôtel est absolument fantastique, le onsen sur le toit est très agréable et la chambre, quoique petite, offre une vue à couper le souffle

2026-09-19 • via Nuitee
M
Max • solo_traveller • nl
9
Top verblijf in Tokio.
Pros:

Super verzorgd, schoon, netjes en vriendelijke medewerkers. Dit was een absolute toppunt in Japan. Hoe bescheiden ze ook zijn dit was voor mij een 5 sterren hotel. En de onsen niet te vergeten op de 18e met een geweldige uitzicht over Tokio.

Cons:

Helemaal niets.

2026-09-19 • via Nuitee
I
Iwona • couple • be
8
Stijlvol en spirituel
Pros:

De ryokan zelf is heel rustgevend, met een prachtig uitzicht over de stad. Echt een heerlijke plek om tot rust te komen.

Cons:

Op de vijfde verdieping heb je helaas geen mooi uitzicht over de stad.

2026-09-19 • via Nuitee
C
Carles • couple • es
6
2026-09-19 • via Nuitee
M
Maximilian • couple • de
9
2026-09-19 • via Nuitee
S
Seth • couple • au
10
Pros:

Staff were amazing

2026-09-19 • via Nuitee
壮 • couple • jp
5
よかった
Cons:

清掃は希望していなかったが、タオルの交換はして欲しかったと思います。

2026-09-19 • via Nuitee
T
Thomas • solo_traveller • at
9
Pros:

Very friendly staff. Nice rooms with excellent view on the city, a bit small but as expected in Tokio. Beautiful free onsen area and good location in general. We'd come again!

2026-09-18 • via Nuitee
A
alexia • solo_traveller • ch
10
Incredible , best hotel in Tokyo
Pros:

I loved my trip in this hotel , the location is perfect , completely in the center. And in the same time, it’s really nice to have a traditional Ryokan in Shinjuku. The employee is very nice and available. The onsen on the rooftop is the cherry on the cake. Really go there , it’s a break in the center of Tokyo

Cons:

I have nothing to complain about it.

2026-09-18 • via Nuitee
A
Anthony • solo_traveller • gb
8
2026-09-18 • via Nuitee
L
Lorena • solo_traveller • es
6
Nose si volvería
Pros:

No me deslumbró

Cons:

Que no tuviera desayuno y la ubicación

2026-09-18 • via Nuitee
H
Harriett • couple • gb
8
I would go back but would need a bigger room!
Pros:

The rooftop Onsen was so lovely, we used it every day.
Staff were very helpful and the hotel had a nice relaxing vibe in general.
Great location on a quieter street.

Cons:

The room felt very small. Bed was tiny and could barely open the suitcases. I know this is to be expected in Tokyo but it did feel a little claustrophobic.

2026-09-18 • via Nuitee
Y
YI HSIU • solo_traveller • tw
8
Pros:

離去的早晨下著大雨,請櫃檯幫我叫計程車,等了半小時車才來,因為要趕預訂的快車,一度想要放棄往大雨裡衝去,櫃檯先生耐心勸阻並且幫我查好車站內要前往的閘門,超級暖心!!

Cons:

房間超迷你,行李箱進去玄關後進退兩難。

2026-09-17 • via Nuitee
A
Aharon • solo_traveller • nl
9
2026-09-17 • via Nuitee
S
Stephanie • couple • us
10
2026-09-16 • via Nuitee
A
Arpana • couple • in
9
2026-09-16 • via Nuitee
M
maria • couple • at
9
2026-09-16 • via Nuitee
重人 • couple • jp
6
2026-09-16 • via Nuitee
R
Ryder • solo_traveller • us
10
2026-09-16 • via Nuitee