ONSEN RYOKAN YUEN SHINJUKU

Hotels
8.9 (4229 reviews)
Shinjuku 5-3-18 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Non-smoking throughout
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Excellent staff service
Great location
Amazing onsen facilities
Cons:
Rooms can be small
Some dust found in rooms
Limited space for multiple bags

Categories

Cleanliness
8.55
Multiple mentions of cleanliness, though some reviews indicated room dustiness.
Service
9.41
Consistently praised as friendly and helpful across reviews.
Location
9.26
Great location with easy access to central areas.
Room Quality
8.21
Several comments on room size being small but well-designed.
Amenities
8.93
Onsen was highly praised, though room amenities were considered basic.
Value for Money
8.7
Good value indicated, though some felt rooms were small for price.
Food and Beverage
9.05
Breakfast and dining experiences were generally very positive.
Overall Experience
9.12
Overall positive sentiments with notable strengths highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:44

Property Description

Luxurious Hot Spring Experience
Immerse yourself in relaxation at ONSEN RYOKAN YUEN SHINJUKU, offering air-conditioned rooms with free WiFi and a delectable restaurant. Indulge in a rejuvenating 3-star stay with a hot spring bath, providing the perfect retreat after exploring Tokyo's nearby temples and shrines.

Cultural Exploration
Discover the rich heritage surrounding the hotel, located mere minutes away from historic landmarks like Hozen-ji Temple, Takatsukisan Chozenji Temple, and Genkyoji Temple. Engage with the bilingual staff fluent in English, Japanese, and Korean for insider tips on local attractions.

Scenic City Views
Unwind in comfort with rooms featuring modern amenities such as flat-screen TVs and cozy bedding. Some rooms boast stunning city views, adding a touch of serenity to your stay. Book your stay at ONSEN RYOKAN YUEN SHINJUKU for an unforgettable blend of tradition and luxury.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 4229 reviews
Cleanliness: 8.55
Service: 9.41
Location: 9.26
Room Quality: 8.21
Amenities: 8.93
Value for Money: 8.7
Food and Beverage: 9.05
Overall Experience: 9.12
H
Haleh couple us
7
A cool spot in Shinjuku
Pros:

This is close to a traditional Japanese hotel with most of the amenities of regular hotels. Staff is very helpful and friendly. Atmosphere is really cool.

Cons:

The hallways and lobby were warm and humid.

2026-05-09 via Nuitee
S
Stanislas couple fr
7
Sympa mais mal dormi.
Pros:

Onsen

Cons:

Les lits et les chambres sont vraiment petites et les matelas ne sont pas assez bons.
On a fait 4 hôtels à Tokyo. Celui-ci avait le moins bon rapport qualité prix.
Le store est collé au lit donc on se le prend dans la figure.

2026-05-09 via Nuitee
J
Julia family_with_children ro
9
2026-05-08 via Nuitee
H
Hani solo_traveller il
8
Cool
Pros:

Great onsen.

Cons:

Room too small couldn't move. I wish we can open the window. Poor elevators arrival.

2026-05-08 via Nuitee
S
Stephen couple au
9
A quiet oasis adjacent to the buzzing Shinjuku district
Pros:

Extremely comfortable and well appointed hotel with excellent facilities. The restaurant dining and breakfast along with the lovely onsen were highlights

2026-05-08 via Nuitee
A
Alyona couple ru
8
Один раз прикольно, второй вряд ли вернулась бы из-за того что сложно дышать
Pros:

Номер и онсен очень хорошие, все красиво и комфортно, персонал чудесный. Хорошее качество в мелочах вроде классных подушек и приятных штучках для умывания. Внизу классный ресторан с завтраками (плата отдельная за него) и ужинами с местной фермерской едой. Вид очень красивый.

Cons:

Система кондиционирования во всем здании оч плохая и особо не регулируется, носоглотка моментально стала сухой и это никак нельзя поправить, тк окна не открываются. У меня был номер большой по площади и там стоял увлажнитель, но толку от него не было. Ну и может что нет шкафов, но вроде это типикал для Японии. В остальном прикольная гостиница.

2026-05-08 via Nuitee
J
Jeremy solo_traveller ca
8
2026-05-08 via Nuitee
J
Jared solo_traveller us
9
2026-05-07 via Nuitee
C
Childs couple us
9
2026-05-07 via Nuitee
S
Samantha couple au
10
Thank you. We had a lovely stay and really enjoyed everything about Yuen. The property was nicely fitted out with a nice
Pros:

A beautiful spot and very close to Shinjuku.
I really loved the Onsen and the view at night was spectacular.

Cons:

Room was very small for two people.

2026-05-06 via Nuitee
O
Olivier couple fr
9
Excellent avec un bon rapport qualité prix
Pros:

la décoration type ryokan, le personnel adorable, la chambre superbe, le restaurant excellent pour un prix plus que correct. Excellent emplacement. Le onsen est juste magnifique.

Cons:

rien, c'est un sans faute vu le prix qui reste raisonnable

2026-05-06 via Nuitee
E
Elisabeth couple ch
10
2026-05-06 via Nuitee
G
Gofroń extended_group pl
10
2026-05-06 via Nuitee
S
Sheahan couple au
7
Good for a short stay close to the action.
Pros:

N/A

Cons:

personalised service and friendliness at front desk

2026-05-06 via Nuitee
H
Hedda couple no
10
2026-05-06 via Nuitee
E
Elke couple be
10
Stylish and comfortable hotel, wonderful staff
Pros:

Beautifully decorated and super clean hotel.

Cons:

Nothing!

2026-05-06 via Nuitee
B
Béatrice solo_traveller fr
8
Pros:

Le onsen calme et avec vue sur la ville.

Cons:

La taille de la chambre ( même si à Tokyo elles restent petites ) absolument rien pour mettre nos affaires...

2026-05-06 via Nuitee
S
Stefan solo_traveller au
9
2026-05-06 via Nuitee
A
ANDREA couple br
9
Excelente opção para quem gosta de se hospedar em lugar tranquilo, com conforto e ótimo atendimento
Pros:

O atendimento é excelente. Café da manhã maravilhoso e a experiência do ONSEN vale muito a pena

Cons:

Uma observação é que para mim o colchão é mole demais e o travesseiro baixo demais. Esperava algo mais duro considerando ser um Ryokan e a tradição de tatames.

2026-05-05 via Nuitee
L
Leonardo couple it
8
Pros:

Camera accogliente, staff cordiale e Posizione ottima

Cons:

Camera troppo piccola

2026-05-05 via Nuitee