ONSEN RYOKAN YUEN SHINJUKU

Hotels
8.9 (3894 reviews)
Shinjuku 5-3-18 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Non-smoking throughout
Public Bath
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Excellent staff service
Great location
Amazing onsen facilities
Cons:
Rooms can be small
Some dust found in rooms
Limited space for multiple bags

Categories

Cleanliness
8.55
Multiple mentions of cleanliness, though some reviews indicated room dustiness.
Service
9.41
Consistently praised as friendly and helpful across reviews.
Location
9.26
Great location with easy access to central areas.
Room Quality
8.21
Several comments on room size being small but well-designed.
Amenities
8.93
Onsen was highly praised, though room amenities were considered basic.
Value for Money
8.7
Good value indicated, though some felt rooms were small for price.
Food and Beverage
9.05
Breakfast and dining experiences were generally very positive.
Overall Experience
9.12
Overall positive sentiments with notable strengths highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:44

Property Description

Luxurious Hot Spring Experience
Immerse yourself in relaxation at ONSEN RYOKAN YUEN SHINJUKU, offering air-conditioned rooms with free WiFi and a delectable restaurant. Indulge in a rejuvenating 3-star stay with a hot spring bath, providing the perfect retreat after exploring Tokyo's nearby temples and shrines.

Cultural Exploration
Discover the rich heritage surrounding the hotel, located mere minutes away from historic landmarks like Hozen-ji Temple, Takatsukisan Chozenji Temple, and Genkyoji Temple. Engage with the bilingual staff fluent in English, Japanese, and Korean for insider tips on local attractions.

Scenic City Views
Unwind in comfort with rooms featuring modern amenities such as flat-screen TVs and cozy bedding. Some rooms boast stunning city views, adding a touch of serenity to your stay. Book your stay at ONSEN RYOKAN YUEN SHINJUKU for an unforgettable blend of tradition and luxury.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 3894 reviews
Cleanliness: 8.55
Service: 9.41
Location: 9.26
Room Quality: 8.21
Amenities: 8.93
Value for Money: 8.7
Food and Beverage: 9.05
Overall Experience: 9.12
N
Neill • family_with_children • gb
9
Great staff, great location
Pros:

Staff were all very helpful, hotel was spotlessly clean and in a great location. Easy walking distance to Golden Gai area and also Memory Lane, where there are numerous bars and restaurants. Short taxi ride from Shinjuku train station. Onsen was a bew experience but one we really enjoyed, the view over the city was very good especially at night

Cons:

Bar closes a bit early.

2026-04-11 • via Nuitee
• couple • lt
10
2026-04-11 • via Nuitee
C
Charlotte • family_with_children • be
7
Etablissement luxueux mais chambres trop petites
Pros:

L'onsen est très sympa. Le design de l'hotel est très beau.

Cons:

La chambre est minuscule, c'était la plus petite chambre que nous ayons eu sur nos 3 semaines au Japon, mais la plus chère. Le lavabo n'est pas dans la salle de bain, ce qui n'est pas très pratique.

2026-04-11 • via Nuitee
A
Amalie • couple • dk
8
2026-04-11 • via Nuitee
G
Gerald • solo_traveller • us
8
Highly recommended as long as you book a larger room
Pros:

Comfy bed, quiet atmosphere, rooftop onsen, restaurant, service

Cons:

There was nowhere to put my clothes in my room; this was a real inconvenience
Location was a few minutes further away from the station than I would have liked

2026-04-11 • via Nuitee
C
Cody • couple • us
9
A peaceful retreat inside the bustling city of Tokyo, right on the edge of lively Shinjuku.
Pros:

This was my second time in a row staying at Yuen, and nice again it impressed me. Everything is very clean, modern and well maintained. The entire hotel is designed to give you a peaceful and upscale experience. The staff are very attentive. The baths have great views of the city at all times of the day. The viewing room off the baths is the best part. After watching the sunset from the onsen, lounge in your yukata while eating the best ice cream bar ever and taking in the Tokyo view.

Cons:

The rooms are a bit small, as per usual in Tokyo. I suggest paying the extra for a larger than basic room. Next time I will try that.

2026-04-11 • via Nuitee
J
Joanna • family_with_children • gb
10
It was extremely clean, stylish, with helpful and kind staff and a real experience of Japan.
Pros:

I liked the very clean and stylish room and the delicious breakfasts and dinners. The staff were so kind and helpful. We chose thus onsen because we wanted to enjoy Japanese cuisine and it was so delicious.

Cons:

Nothing, it was all perfect

2026-04-11 • via Nuitee
G
George • solo_traveller • au
8
2026-04-11 • via Nuitee
B
Ben • couple • au
9
2026-04-10 • via Nuitee
N
Nicky • couple • au
9
Beautiful ryokan style
Pros:

The location is perfect. So close, yet still very quiet area. 7/11 right across the hotel. The entrance is beautiful.

Cons:

We stayed for 1 night and then we were flying out so organising our luggage in a twin room was challenging so next time I would choose a bigger room.

2026-04-10 • via Nuitee
D
Dimitrhc • couple • gr
6
2026-04-09 • via Nuitee
J
Jean-Luc • solo_traveller • ch
6
2026-04-09 • via Nuitee
J
Julia • couple • br
10
2026-04-09 • via Nuitee
S
Sarah G. • family_with_children • ch
9
Le calme au cœur de l’agitation.
Pros:

L’ambiance zen
La deco sobre
Le Onsen avec vue à couper le souffle sur la skyline de Tokyo, celui intérieur comme extérieur
Le petit déjeuner typiquement japonais et authentique
Le service
La proximité du parc Gyoen, superbe oasis de serenite pour atterrir en douceur après un long voyage, le temps que la chambre soit disponible

Cons:

Les chambres sont petites, peu de place pour les valises et pas d’armoire, c’est minimaliste
Juste une étagère dans la salle de bain pour déposer ses habits de ville.

2026-04-09 • via Nuitee
J
Janelle • couple • au
3
Not enough room
Pros:

Pretty lobby, and nice restaurant with welcome treats

Cons:

It’s so tiny and suffocating.

2026-04-09 • via Nuitee
L
Lahaja • solo_traveller • us
10
Onsen Ryokan Yuen Shinjuku made my stay authentic and memorable. Every person was professional, polite, and helpful. I w
Pros:

Onsen Ryokan Yuen Shinjuku is top-notch! The professionalism of the staff, the cleanliness of the facilities, the amenities, the combination of traditional and modern, the location, and the on-site restaurant - still the best breakfast experience over my now ten days in Tokyo, Kyoto, and Okinawa. One more week to break the record.

Cons:

I loved everything! The location is central to everything Tokyo has to offer. I walked and Ubered everywhere. I could have taken the train, but I opted to stay above ground for the sights.

2026-04-09 • via Nuitee
O
olga • couple • gb
10
2026-04-09 • via Nuitee
C
Charlotte • couple • be
9
Aangenaam verblijf in Shinjuku Tokyo
Pros:

Erg mooi hotel, uit de drukte maar perfect op wandelafstand van de levendige buurt Shinjuku. Mooi interieur, rustgevend, heerlijk traditioneel ontbijt.

2026-04-09 • via Nuitee
L
Len Ken • extended_group • de
9
Pros:

The great service. onsen and room design

Cons:

The room was too small

2026-04-09 • via Nuitee
N
Nandhini • family_with_children • ie
10
2026-04-09 • via Nuitee