ONSEN RYOKAN YUEN SHINJUKU

Hotels
8.9 (4470 reviews)
Shinjuku 5-3-18 , Tokyo , jp

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Lift / Elevator
Laundry
Luggage storage
Ironing service
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Excellent staff service
Great location
Amazing onsen facilities
Cons:
Rooms can be small
Some dust found in rooms
Limited space for multiple bags

Categories

Cleanliness
8.55
Multiple mentions of cleanliness, though some reviews indicated room dustiness.
Service
9.41
Consistently praised as friendly and helpful across reviews.
Location
9.26
Great location with easy access to central areas.
Room Quality
8.21
Several comments on room size being small but well-designed.
Amenities
8.93
Onsen was highly praised, though room amenities were considered basic.
Value for Money
8.7
Good value indicated, though some felt rooms were small for price.
Food and Beverage
9.05
Breakfast and dining experiences were generally very positive.
Overall Experience
9.12
Overall positive sentiments with notable strengths highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:44

Property Description

Luxurious Hot Spring Experience
Immerse yourself in relaxation at ONSEN RYOKAN YUEN SHINJUKU, offering air-conditioned rooms with free WiFi and a delectable restaurant. Indulge in a rejuvenating 3-star stay with a hot spring bath, providing the perfect retreat after exploring Tokyo's nearby temples and shrines.

Cultural Exploration
Discover the rich heritage surrounding the hotel, located mere minutes away from historic landmarks like Hozen-ji Temple, Takatsukisan Chozenji Temple, and Genkyoji Temple. Engage with the bilingual staff fluent in English, Japanese, and Korean for insider tips on local attractions.

Scenic City Views
Unwind in comfort with rooms featuring modern amenities such as flat-screen TVs and cozy bedding. Some rooms boast stunning city views, adding a touch of serenity to your stay. Book your stay at ONSEN RYOKAN YUEN SHINJUKU for an unforgettable blend of tradition and luxury.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.9
Based on 4470 reviews
Cleanliness: 8.55
Service: 9.41
Location: 9.26
Room Quality: 8.21
Amenities: 8.93
Value for Money: 8.7
Food and Beverage: 9.05
Overall Experience: 9.12
P
patricia solo_traveller es
9
Extras inesterados
Pros:

El Onsen, yukata, el diseño estancias delicioso, y hall espectacular con sonidos zen

Cons:

No tiene desayuno, habitación pequeña, y me cobraron extra 2.000JPY por hacer el check out 7minutos tarde

2026-08-08 via Nuitee
L
Lucas couple fr
9
2026-08-08 via Nuitee
E
Elodie couple fr
9
2026-08-08 via Nuitee
K
Konstantinos couple gr
9
Value for money stay highly recommended.
Pros:

Very good location ! Amazing facilities for the Onsen.

Cons:

The rooms are a little bit small specially for travelers with big luggage and sometimes there was a lots of dust coming from the air vents.

2026-08-07 via Nuitee
K
Kathy couple au
9
Beautiful and nice stay.
Pros:

Really good place where staff are super friendly and accommodating. The facilities are great and also in convenient location.

Cons:

Rooms are small but that seems to be common in Japan.

2026-08-06 via Nuitee
A
Amador solo_traveller us
10
Very satisfied with my stay. I will stay here again the next time I visit Japan.
Pros:

Very nice. Quiet, clean, friendly staff. Close to train station. 7-11 right across the hotel.

Cons:

Nothing that I did not like. I liked everything.

2026-08-06 via Nuitee
M
Michael couple ch
9
2026-08-06 via Nuitee
Y
Yasser couple ma
8
Cons:

L espace de la chambre est trop petit

2026-08-06 via Nuitee
R
Raphael couple fr
10
2026-08-05 via Nuitee
P
Pedro Augusto couple br
10
Muito confortável
Pros:

O hotel como um todo é muito bom

Cons:

Gostei de tudo

2026-08-05 via Nuitee
L
Lara couple gb
9
worth it, would recommend
Pros:

most beautiful sea views, helpful staff that gave us a lift to restaurant, great onsen with views, clean, comfortable beds

Cons:

It was an adjustment as a wester european to eat only traditional japanese food and also have strict food times of when you need to be down in the restaurant.

2026-08-05 via Nuitee
S
Sophia couple de
10
2026-08-05 via Nuitee
J
Jenny couple gb
9
Beautiful hotel, loved our stay.
Pros:

Beautiful hotel which has a very spa-like feel to it. Very clean and staff were very friendly. Lovely to have the onsen available and the rooftop area had stunning views of the city.

Cons:

Slightly further away from subway/metro stations so always had a 10-15 minute walk before getting the train, which added up when we were doing a lot of siteseeing. Room also very small, no room to open suitcases on floor to get clothes out.

2026-08-04 via Nuitee
Жилкаманов couple kz
6
2026-08-04 via Nuitee
J
Julien solo_traveller fr
10
un hôtel au top
Pros:

-la propreté
-le mélange tradition-modernité
-le petit déjeuner
-le professionnalisme du personnel

Cons:

rien

2026-08-04 via Nuitee
M
MIN YU couple tw
9
2026-08-03 via Nuitee
E
EMMANUEL extended_group fr
10
2026-08-02 via Nuitee
R
rosa solo_traveller kr
10
Pros:

직원이 친절합니다.
한국인직원있고
조금씩 한국어할줄알아서 반갑습니다.
두번째밤에 침대시트가 오염되서 급하게 교체요청했는데
신속하게 처리해주셨습니다.
늦은시간이라 죄송했고 매우 감사했습니다.

근처에 규모가 큰 식료품전문점,드럭스토어(마트)가 있어서 필요한물품 구매하기 좋았어요
정문앞에 편의점이 있습니다!!

2026-08-02 via Nuitee
P
Paula couple es
9
Pros:

Hotel con onsen en la planta superior, con vistas a la ciudad. Es muy bonito y especial. Las habitaciones son también muy bonitas.

Cons:

La distribución del baño era un poco incómoda, porque el lavamanos estaba “en la entrada” de la habitación, y el WC y ducha en el baño.
Tomamos un día el desayuno tradicional que ofrecen, y la verdad que el servicio parecía poco profesional. Se les veía poco atentos, parte del bufet estaba vacía. Por el precio que pagamos por el desayuno, esperábamos algo que estuviera a la altura.

2026-08-02 via Nuitee
Z
Zuzana family_with_children sk
10
I really meet very nice people one reception, they help us with everything. Thank you very much. Perfect staff!! 👌🏻👍🏻🙏🏻
2026-08-02 via Nuitee