The Kingsley Bloomfield Hills - a DoubleTree by Hilton

Hotels
•
Doubletree by Hilton
8.5 (465 reviews)
39475 Woodward Ave. , Bloomfield Hills , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Noise issues
Basic room quality
High prices

Categories

Cleanliness
7.89
Most reviews highlighted the cleanliness of the rooms, but noise from other areas affected the perception.
Service
9.86
Staff received consistent praise for their friendliness and helpfulness.
Location
9.4
Location was frequently noted as a strong point, enhancing the overall experience.
Room Quality
7.35
Rooms were described as basic with some amenities lacking or not as advertised.
Amenities
7.88
Amenities received mixed reviews; some were appreciated but not fully up to standard.
Value for Money
8.34
A value aspect was raised where many found the pricing slightly high for the quality offered.
Food and Beverage
8.39
While some enjoyed the dining options, issues with breakfast service were noted.
Overall Experience
8.86
Overall experience was hampered by noise complaints but balanced by staff efforts and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:08

Property Description

Luxurious Accommodation and Convenient Amenities
Experience spacious rooms with modern decor at The Kingsley Bloomfield Hills. Enjoy amenities like sitting areas and Sleep Number beds for ultimate comfort during your stay.

Relaxation and Wellness
Unwind in the heated indoor pool and whirlpool after a busy day, or stay active at the fitness centre. Find your perfect balance of relaxation and wellness at our hotel.

Prime Location and Top-Rated Services
Located near major corporate headquarters and offering the fastest internet speeds in Detroit Metro, The Kingsley Bloomfield Hills is the perfect choice for your trip. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DTW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 465 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 8.39
Overall Experience: 8.86
S
Sapphire • solo_traveller • us
8
2026-03-27 • via Nuitee
B
Brittany • couple • us
1
Review
Pros:

This hotel was not a good experience for me. My room was located by the lobby area and it was too loud. When I brought this up to the staff the previous night, he brushed things off about moving hotel rooms. I didn't like anything the about the hotel at all. The hotel charged me a $250 smoking fee and I don't even smoke. I have called several times to get a refund back and to see what proof they have but management will not call me back and it's really unprofessional to not call previous guests back over an issue.

Cons:

What I didn't like was the service. I didn't like how my room was located too close to the lobby area, so you heard loud guests all night. Also, I was charged a smoking fee and don't even smoke.I have called management several times to settle this matter and have not heard back. Spend your money else where they will take your money and not even explain how I was charged a smoking fee.

2026-03-26 • via Nuitee
E
Emily • couple • us
5
The room was clean and staff were very friendly.
Pros:

Staff was very friendly

Cons:

Our room was right next to the pool and it smelled like chlorine so bad. I had my boyfriend and our two kids with me. We all coughed all night from the smell.

Also there was a TON of people in the people area. Hot tub was always full beyond the amount that was allowed in there. At one point there were people taking in liquor and playing loud music in the pool area. Had to take my kids out and take them back to the room. Very disappointing.

2026-03-23 • via Nuitee
P
Pierre • solo_traveller • it
8
Good but not great as excpected
Pros:

The gym, bar, restaurants are really good. Acess to the sea foid place too

Cons:

The rooms are old and small, need work

2026-03-20 • via Nuitee
A
Annetta • couple • us
9
2026-03-19 • via Nuitee
A
Afton • family_with_children • us
10
2026-03-19 • via Nuitee
M
Melissa • couple • us
10
Good location, and clean!
Pros:

Friendly staff and very clean with good amenities!

2026-03-17 • via Nuitee
K
Kelly • couple • us
8
Location is everything.
Pros:

The location was great. Easy to and from Detroit. Lots of local places to eat. Good size parking lot with no additional parking fees which is great.

Cons:

I was a little disappointed in this place. The bathroom was not as clean as it could be. There was soap scum all over the shower. The conditioner in the shower was empty. I am sure they would send someone to fill it if I had asked but honestly this is something that should be checked in between guest stays, it shouldn't be up to the guest to ask. The TV seriously drove us nuts . Every time we would try to change the channel it would say that there was a new device detected and shut itself off. We tried resetting it and then after a little troubleshooting we figured out it was the remote. I did notify the front desk when we checked out. The pool area always had towels stocked and I realize that it is winter and the pool area is probably getting more traffic than normal but there was so much dead skin floating in there I could see some people getting grossed out from it. Luckily there is a rinse off area so thats a plus. The breakfast situation is a restaurant and you get a voucher for something off the menu. If you're staying on the weekend the place gets really busy and I felt like an inconvenience. I only redeemed my vouchers for a coffee and juice the one day. The next day is wasn't so busy and I ended up ordering. The breakfast was great, unless you have a gluten allergy, as theres not much to choose from and I'm not quite sure on their practices so eat at your own risk or ask the staff. The staff in the restaurant was very pleasant even when they were busy.

2026-03-15 • via Nuitee
H
Holger • solo_traveller • de
9
2026-03-10 • via Nuitee
M
Melissa • couple • us
10
2026-03-02 • via Nuitee
R
Rubach • solo_traveller • de
8
2026-03-02 • via Nuitee
S
Samer • couple • us
8
2026-03-01 • via Nuitee
M
Mike • extended_group • us
10
2026-02-12 • via Nuitee
R
Robert • family_with_children • us
3
Staff was nice, but facility needs a deep clean.
Pros:

I can't really say i liked anything. Maybe the TV?

Cons:

The rooms were placed right outside of the pool area. The rooms were not clean to my standard, which isn't high at all. The bathroom in room 1 smelled like BO as if the toilet itself was not cleaned. Couldnt tell if it was coming from the floor, toilet or shower curtain. The smell literally smacked you in the face opening the door. Both rooms smelled faintly musty like mildew. Possibly because we were next to the pool. The curtains were filthy with cheez doodle fingerprint stains on them. The desk in room 2 had a dried sauce spot on it. The bathroom in room 2 had pubic hairs on the shower wall. The carpets need cleaning throughout the facility. The staff was friendly, but thats about it.

2026-02-10 • via Nuitee
S
Steve • couple • gb
9
Pros:

The staff excellent

Cons:

Breakfast not great

2026-02-10 • via Nuitee
J
Jason • couple • us
9
Awesome!
Pros:

The building and staff were amazing!

Cons:

We didn’t stay longer!

2026-01-29 • via Nuitee
L
Lynne • couple • us
8
Pros:

Nice staff and rooms

Cons:

Pool area was dirty. Hot tub wasn't hot

2026-01-25 • via Nuitee
H
Hobbs • extended_group • us
10
Pros:

It was really fancy lobby, staff was great.

Cons:

Tiny rooms. Can't go to the restaurant at the hotel because they have a dress code. Which is crazy. I pay $300a night for a room and am not welcome at the restaurant bc im in jeans?! Oh and no microwave and the fridge was so small you couldn't fit anything.

2026-01-25 • via Nuitee
S
Saima • family_with_children • us
7
2026-01-20 • via Nuitee
T
Tommy • couple • us
10
2026-01-19 • via Nuitee