Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Dishonest management
Poor cleanliness and maintenance

Categories

Cleanliness
7.75
Hygiene issues highlighted, including mold and dirty rooms.
Service
10
Local staff are friendly and attentive, but management handling is poor.
Location
10
Standard quality for this hotel tier.
Room Quality
8.72
Rooms were described as uninhabitable and needing maintenance.
Amenities
8.76
Misleading amenities and no beach towels provided.
Value for Money
8.71
Perceived as over-priced for the experience. Not worth the cost.
Food and Beverage
7.74
Serious sanitation issues in the breakfast area.
Overall Experience
8.7
Overall a disappointing stay, expectations of a four-star hotel not met.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:47

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool, fitness centre, and terrace.

Delicious Dining Options
Savor local cuisine at the on-site restaurant and enjoy a refreshing drink at the bar.

Comfortable Rooms with Stunning Views
Relax in rooms with modern amenities, city or sea views, and a balcony to soak in the surrounding beauty.

Experience luxury and convenience at The Art Nest Hotel Nha Trang. Book now for an unforgettable stay!

Important information:

Please note that all [visitors/guests] need to show a valid [ID/passport] upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Location

Guest Reviews

8.8
Based on 91 reviews
Cleanliness: 7.75
Service: 10
Location: 10
Room Quality: 8.72
Amenities: 8.76
Value for Money: 8.71
Food and Beverage: 7.74
Overall Experience: 8.7
I
IRINA • solo_traveller • ru
10
2026-08-23 • via Nuitee
A
Andrei • family_with_children • ru
9
2026-08-13 • via Nuitee
M
Mohamed • solo_traveller • be
8
Pros:

Hôtel propre situé pas loin de la mer 300m

Cons:

Petit déjeuner standard de l'Asie malheureusement

2026-07-16 • via Nuitee
A
Alena • couple • by
7
Pros:

Неплохой завтрак, хорошее расположение

Cons:

Отсутствие полотенец в бассейне, предоставление пляжных полотенец за оплату, не очень хорошая уборка

2026-06-08 • via Nuitee
ТатьянаКа • family_with_children • ru
10
Pros:

Прекрасный отель с вкусными завтраками. Расположение самый центр, все необходимое рядом. Поздравили с Днем Рождения, очень приятно

Cons:

Мягкая мебель была немного в пятнах.

2026-05-25 • via Nuitee
G
graham • family_with_children • gb
10
Pros:

As our previous revenue

2026-05-11 • via Nuitee
G
graham • family_with_children • gb
10
Pros:

We have been to NHA TRANG every year for the last 4 years and stayed in a different hotel each time, we have now found the best hotel (ART NEST)and will be booking our 2027 stay here. Our stay here was without a doubt the best we have experienced. It stared as soon as we got to the front doors, we were welcomed by PHUC KHOA the bell man , again without any doubt the best hotel employee we have come across , nothing was to much trouble and always a smiling face, not forgetting he spoke perfect English. We then proceed to the check-in desk where we were greeted by NGOC again a welcoming smile. Check-in completed PHUC KHOA showed us to our room. The room was big,clean and on the side a welcome note and a basket of fruits , we were then shown how everything worked tv etcetera. The hotel is in a great location for the beach, restaurants,bars and shops. The hotel swimming pool ,terrace and dining area were also great. We stayed here for 33 wonderful nights and wouldn't hesitate to recommend it. Thankyou to all the staff, see you next year. We will be staying here for our full holiday of 10 weeks in 2027, thanks again , what a great stay .

Cons:

One small issue the Internet could be a little better but still very usable

2026-04-20 • via Nuitee
Татьяна • couple • ru
9
В целом отель очень хороший
Pros:

Хорошие завтраки, расположение супер, современные номера

Cons:

Несколько дней напоминали на ресепшене, чтобы произвели уборку и поставили воду

2026-04-16 • via Nuitee
E
Elena • couple • de
8
Pros:

Красивый отель, приветливый персонал, хороший массаж.

Cons:

Очень странная планировка номеров: выходя из душа, человек оказывается практически посреди номера. Нормально для пар, и то не всем понравится. А если путешествуют мама с сыном или папа с дочкой, то прямо очень неудобно будет.

2026-04-08 • via Nuitee
B
BENJAPORN • extended_group • th
9
Nicely staff. I will be back if I travel to Nha Trang next time.
Pros:

The location of the hotel

Cons:

A swimming pool smaller than I expected.

2026-04-01 • via Nuitee
H
Huseyin • solo_traveller • us
1
Cons:

Ужасный сервис. Прожила в отеле 11 дней — за всё время номер убрали всего два раза, постельное бельё не меняли ни разу, хотя я отдельно просила об этом.

На ресепшене сотрудники не понимают ни английского, ни русского, из-за чего любые вопросы решаются с трудом.

Отдельно — ситуация с ранним выездом: заранее заказала завтрак на 7:00, сотрудница ресепшена дважды подтвердила. В итоге уехала без завтрака - его не сделали!

Не рекомендую это место, если не хотите испортить себе отдых.

Terrible service. I stayed at the hotel for 11 days — the room was cleaned only twice, the bed linen was not changed even once, although I asked for it separately.

At the reception, the staff does not understand either English or Russian, which is why any issues are difficult to resolve.

Separately, the situation with early check—out: I ordered breakfast in advance at 7:00, the receptionist confirmed it twice. As a result, I left without breakfast – of course, it wasn't done!!!

I don't recommend this place if you don't want to ruin your vacation.

2026-03-18 • via Nuitee
H
Huseyin • couple • us
1
Cons:

Ужасно

2026-03-18 • via Nuitee
B
Bảo • couple • vn
9
2026-01-19 • via Nuitee
D
Dao • solo_traveller • vn
8
2026-01-19 • via Nuitee
C
CẨM VÂN • family_with_children • vn
10
2026-01-10 • via Nuitee
H
Hung • extended_group • us
7
2026-01-07 • via Nuitee
I
Ian • family_with_children • au
7
2025-11-14 • via Nuitee
Y
yulial457 • Friends getaway
8
ART NEST HOTEL Hha Trang
Pros:

Clean rooms, good kitchen, friendly staff, nice service.
Lifts are a bit of trouble and need better service.
No towels for the beach but to rent only.

2025-11-10 • via Tripadvisor
N
Nesipbaieva • extended_group • ua
9
Cons:

Не сподобалось, що кімнатні тапки не одноразові

2025-11-09 • via Nuitee
H
Huy • couple • vn
9
2025-10-24 • via Nuitee