Cotton House, Cleveland, a Tribute Portfolio Hotel

Hotels
•
Tribute Portfolio
8.7 (400 reviews)
215 Cotton Row , Cleveland , us
+1 662-843-7733

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Service inconsistencies
Price relative to experience

Categories

Cleanliness
7.9
Several reviews noted dirty floors and unclean areas, indicating a need for better housekeeping.
Service
9.16
Most reviews highlighted friendly staff, though some instances of rudeness were noted.
Location
9.41
Consistently praised for its convenient and vibrant downtown location.
Room Quality
8.36
General comfort mentioned, but issues with shower and bed quality detracted.
Amenities
8.99
Notable rooftop bar and cleanliness of common areas, but lack of microwaves mentioned.
Value for Money
8.85
Some reviews cited high prices for room and services relative to the experience.
Food and Beverage
7.9
Mixed reviews with poor staffing and service at the restaurant noted.
Overall Experience
9.06
Overall positive sentiment with many guests planning to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:32

Property Description

Luxurious Accommodation
Cotton House, Cleveland, a Tribute Portfolio Hotel offers upscale accommodation in Cleveland with 4-star luxury. Enjoy free WiFi during your stay in our elegant rooms and suites.

Family-Friendly Atmosphere
Our hotel is perfect for families, with spacious family rooms available to ensure everyone is comfortable and well-rested. Create unforgettable memories with your loved ones at Cotton House.

Convenient Location
Located just 54 km from Greenville Mid-Delta Airport, our hotel provides easy access for travelers. Whether you're visiting for business or leisure, our prime location makes your journey hassle-free.

Experience comfort, convenience, and elegance at Cotton House, Cleveland. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 400 reviews
Cleanliness: 7.9
Service: 9.16
Location: 9.41
Room Quality: 8.36
Amenities: 8.99
Value for Money: 8.85
Food and Beverage: 7.9
Overall Experience: 9.06
S
shikera • couple • us
10
I loved everything
Pros:

The hotel was clean, upscale, team very professional, and highly recommended.

Cons:

N/A

2026-08-04 • via Nuitee
S
Susan • couple • us
9
Wonderful and would love to return
Pros:

Beautiful rooms with great restaurant and rooftop bar. The location is the best

2026-08-03 • via Nuitee
K
Kimmie • solo_traveller • us
6
2026-07-20 • via Nuitee
A
Ashley • family_with_children • us
6
For the price we paid, everything should be highly cleaned and sanitized.
Pros:

The hotel was very well decorated and quiet.

Cons:

The bathroom in my room wasn’t as clean as it should have been. I spotted hair and other things in the shower and in the floor.

2026-07-17 • via Nuitee
C
Chardarius • couple • us
10
2026-07-08 • via Nuitee
R
Rene’ • solo_traveller • us
10
2026-07-05 • via Nuitee
P
Philip • solo_traveller • us
10
Not to be missed
Pros:

Location, restaurant, rooms and the staff

Cons:

That is so far away from where I live

2026-07-04 • via Nuitee
M
Maryam • couple • ae
7
2026-06-27 • via Nuitee
M
Miracle • couple • us
8
2026-06-26 • via Nuitee
Q
Qunesha • couple • us
10
2026-06-24 • via Nuitee
B
Brandon • extended_group • us
10
2026-05-28 • via Nuitee
J
Jerica • solo_traveller • us
10
2026-05-26 • via Nuitee
P
Patterson • family_with_children • us
1
Horrible
Pros:

My husband used a white t-shirt and scrubbed the bathroom. I always bring lysol spray and wipes. The T-shirt was filthy when he finished cleaning the bathroom. The beds are more like full than queen size. The bathroom door is so sticky with dirt. One of the beds looked like someone had already slept there.

For 212 dollars the customer service was horrible and nasty room. I asked to check out 1 hour later and was denied

Cons:

Customer service and cleanliness of the room

2026-05-22 • via Nuitee
C
Carlye • couple • us
9
The most amazing stay!
Pros:

Absolutely beautiful property! Location was perfect!

Cons:

N/A

2026-05-19 • via Nuitee
E
Eddrick • solo_traveller • us
10
2026-05-11 • via Nuitee
A
Anthony • couple • gb
8
Good
Pros:

Location

Cons:

Floor in room was not clean or swept

2026-05-11 • via Nuitee
J
Jewaylan • solo_traveller • us
10
Pros:

Everythin

2026-05-05 • via Nuitee
J
james • extended_group • us
10
2026-04-30 • via Nuitee
J
Jim • solo_traveller • us
8
2026-04-25 • via Nuitee
A
AK • family_with_children • us
8
2026-04-19 • via Nuitee