Kensington Gardens

Hotels
6.6 (1637 reviews)
84 Kensington Gardens Square , London , gb

Children allowed

Facilities

Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Responsive staff
Cons:
Cleanliness issues
Noise from neighbors

Categories

Cleanliness
4.73
Multiple comments indicate cleanliness concerns, including strong odors and inadequate cleaning.
Service
7.7
Staff were noted as helpful and responsive, particularly via WhatsApp.
Location
8.24
Reviews consistently praise the great location close to public transport and amenities.
Room Quality
5.69
Rooms noted as comfortable but with issues like noise and small size.
Amenities
6.72
Amenities included helpful kitchenettes, but some rooms had missing facilities.
Value for Money
6.68
The property is considered fairly priced for the location, despite some drawbacks.
Food and Beverage
6.73
Close to nearby restaurants, but the hotel itself lacks dining options.
Overall Experience
6.3
Overall sentiment balanced by location and service against cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:37

Property Description

Convenient Location
Located in the heart of London, just a short distance from popular attractions like Paddington Station and Portobello Road Market, Kensington Gardens offers easy access to the city's key landmarks.

Modern Amenities
Each stylish unit at the aparthotel is equipped with free WiFi, a kitchenette, flat-screen TV, microwave, fridge, and more, ensuring a comfortable stay for guests looking for a home away from home.

Nearby Attractions
With famous sites such as The Serpentine, Royal Albert Hall, and Lord's Cricket Ground in close proximity, guests can immerse themselves in the vibrant culture of London while staying at Kensington Gardens.

Book now to experience the perfect blend of convenience and comfort at Kensington Gardens in London.

Important information:

Guests are required to provide a photo ID and credit card prior to arrival.

This property does not feature a reception desk.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

6.6
Based on 1637 reviews
Cleanliness: 4.73
Service: 7.7
Location: 8.24
Room Quality: 5.69
Amenities: 6.72
Value for Money: 6.68
Food and Beverage: 6.73
Overall Experience: 6.3
C
Christoph solo_traveller at
9
2026-02-27 via Nuitee
C
Celiaaa couple es
9
2026-02-25 via Nuitee
P
Paulina solo_traveller pl
7
Pros:

A reasonably priced room in an excellent place, very close to 3 underground lines and several shops. The room was spacious and fitted with everything that was needed (kettle, microwave, iron, hairdryer, etc.). The communal toilets were clean.

Cons:

The windows could not close tightly so the apartment was quite drafty; I imagine the upstairs room would also be very hot in summer with no AC. The water controls in the shower were difficult to set to a comfortable temperature (it was either cold or scalding).

2026-02-23 via Nuitee
R
renan couple nl
6
Cosy but small
Pros:

Proximity with the metro line and shops. Not too crowdy.

Cons:

It is very small for two.
Last moment info to get access.

2026-02-23 via Nuitee
B
battaglia solo_traveller it
8
2026-02-22 via Nuitee
O
Olena couple ua
9
2026-02-14 via Nuitee
S
Sarah solo_traveller gb
3
I bagged a cheap stay in the down season, I got what I paid for.
Pros:

Rooms were well equipped, thought had been put into this. I appreciated the washing up facilities, the mug and cutlery. The shower was clean and the hot water worked. The location was good. It was a quiet neighbourhood, there was a lot of noise transfer from the other rooms in the building but this quietened down by 11pm.

Cons:

The mattress was incredibly uncomfortable, springs sticking up - I was unable to sleep. On night two I realised the mattress was upside down and corrected it to have the soft aspect at the top. Unfortunately it had clearly been put upside down for a reason - the level of visible stains. I slept on my towel.

2026-02-13 via Nuitee
B
Bibi couple es
5
Pagas por lo que es
Pros:

La ubicación cerca del metro zona tranquila

Cons:

La habitación olía a pintura que había que tener la ventana abierta para ventilar y aún así era insoportable

2026-02-12 via Nuitee
L
Luis couple es
8
2026-02-12 via Nuitee
I
Iga solo_traveller pl
1
Pros:

Nic

Cons:

Wszystko brudno

2026-02-10 via Nuitee
T
TOMOYO solo_traveller jp
8
2026-02-09 via Nuitee
O
Orjuela solo_traveller gb
9
Pros:

Calidad precio, excelente ubicación

Cons:

Limpieza por desgaste del edificio

2026-02-09 via Nuitee
S
Sara couple es
6
Pros:

la ubicación estaba muy bien

Cons:

es verdad que era todo exageradamente pequeño y la limpieza sin más

2026-02-08 via Nuitee
J
Jimena couple es
9
2026-01-31 via Nuitee
P
peltzer daniel solo_traveller de
7
2026-01-31 via Nuitee
M
Matilde couple it
6
Pros:

Amazing location, very well connected, super safe

Cons:

The cleaning was not at the highest standard, it was fair but there is a lot of improvement that can be done

2026-01-30 via Nuitee
C
Claudia couple es
5
Pros:

El alojamiento está bien de precio, y el sitio donde está ubicado tiene ambiente y se siente seguro.

Cons:

Se podría mejorar la limpieza, en especial la de las sábanas. Además, en el cuarto de baño de la habitación no hay lavabo, hay que usar el fregadero.

2026-01-28 via Nuitee
P
Pierre Alain solo_traveller fr
6
Pros:

le Quartier ,Le calme et la salle de douche en chambre

Cons:

moquette tachée et salie à changer
vitre de la fenêtre réparée avec un film plastique en plein hiver
radiateur avec pied cassé

2026-01-26 via Nuitee
L
Layfon solo_traveller lv
8
Pros:

Everything was in the room for studio - tea, microwave, fridge.

2026-01-25 via Nuitee
T
Tuğba couple tr
3
On the positive side, the location was very central and extremely close to metro and bus stops. Also, communication via
Pros:

location

Cons:

From the photos, the place already looked quite bad and our expectations were low, but in reality it was even worse than we imagined.

First of all, the bed sheets and towels were clearly not properly washed. I had to wipe the dust off the side tables myself. The microwave had not been cleaned at all and smelled terrible. The shower curtain looked like it hadn’t been washed since the day it was installed. When you lift the toilet seat, you can immediately see that the underside has not been cleaned due to the visible dirt. The furniture was very old and heavily worn.

I had seen some reviews mentioning that the room was cold, but this issue seems to have been resolved. During our stay, the room was actually quite warm.

My advice: even if the alternatives you find are £100 more expensive, choose the alternative instead.

2026-01-25 via Nuitee