Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
6.95
The bathroom was dirty with rust stains, and there was an ant infestation.
Service
9.45
Overall helpfulness of staff, except for some negative interactions.
Location
9.45
Great location as mentioned in multiple reviews, safe gated parking.
Room Quality
7.45
Inconsistent with expectations; some rooms not as advertised and complaints about noise.
Amenities
7.95
Some amenities unavailable or not as described, but general amenities were satisfactory.
Value for Money
7.45
Given the price point, experience was below expectations due to various issues.
Food and Beverage
7.95
Breakfast was good, but prices were considered high.
Overall Experience
8.95
Mixed feelings overall; some good aspects, but several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:16

Property Description

Luxurious Amenities
Experience the ultimate relaxation with our outdoor pool and 3 indoor saunas. Unwind in style after a day of exploring Hollywood.

Convenient Location
Situated just 1 block away from the Vermont/Santa Monica Subway Station, our hotel offers easy access to Universal Studios and downtown Hollywood. Explore the city with ease.

Comfortable Accommodations
Each room is equipped with modern conveniences including free WiFi, a refrigerator, and a microwave. Enjoy a cozy stay with coffee making facilities in every room.

Book your stay at Hollywood Hotel – The Hotel of Hollywood Near Universal Studios for a memorable and convenient Hollywood experience.

Important information:

Please note that the credit card presented at check-in must match the credit card used to make the reservation and the guest ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 38.50 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$25 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for US$150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 44.43
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 13
  • Ramp Length: 6
  • Entrance Type: Electric
  • Entrance Door Width: 102
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 7
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.2
Based on 2041 reviews
Cleanliness: 6.95
Service: 9.45
Location: 9.45
Room Quality: 7.45
Amenities: 7.95
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 8.95
D
Dream52875437467 • Couples
2
Horrible zero stars management service
Pros:

Disappointing stay at the Hollywood Hotel.
The room was below the standard we expected. The bathroom was dirty, the overall condition of the room was poor, and there were no cupboards or proper storage space for clothes. We also had an ongoing issue with ants repeatedly invading the room, including the bed area. We reported this twice, and while the room was cleaned, the manager, Gisel Miller, did not apologise for the inconvenience or acknowledge the disruption this caused.
To make matters worse, a personal souvenir bag went missing from our room during our stay. When we reported it, another member of staff checked the lost and found, but Gisel Miller was rude and dismissive. Rather than showing any concern, she told us it was not the hotel's responsibility and suggested that we simply couldn't remember what we had done with the bag. This response was extremely frustrating, particularly as other members of staff told us that guests' belongings going missing is something that happens frequently.
Overall, the cleanliness, poor room condition, pest issue, and the way our concerns were handled made this a very disappointing experience. We expected much better customer service and a more professional response to the issues we encountered.

2026-07-24 • via Tripadvisor
L
lyubov • solo_traveller • us
3
Pros:

Shower kit

Cons:

Absent coffee machine, the coffee machine is basic part of service all hotels, even not good once. Using the key for elevator from upstairs is useless and super inconvenient. The AC temperature 65° in the room, too hot. The pillow is useless, do uncomfortable.

2026-07-24 • via Nuitee
C
Carina • couple • at
6
Personal sehr bemüht, zu wenig Budget für Renovierungen.
Pros:

Gutes Personal

Cons:

Leider war unser 1. Zimmer im Bad sehr dreckig, das Personal war aber sehr bemüht uns zu helfen. Am nächsten Tag waren dann Ameisen im Bett. Wir wurden dann umgesiedlt & da hat dann Alles sehr gut gepasst.

2026-07-23 • via Nuitee
Z
Zoe • extended_group • gb
2
Booking.com indicates there were 2 breakfast vouchers per room but hotel would only issue one, so we had $70 for 4 peopl
Pros:

It was fairly clean and close to metro

Cons:

Unhelpful staff, no air con in one of our rooms, beds rock hard and uncomfortable, overpriced breakfast, not a desirable area

2026-07-22 • via Nuitee
L
Leslie • couple • us
1
I wouldn’t stay there.
Pros:

Nothing.

Cons:

When I walked into the room the first thing I did was look into the balcony, I was looking forward to this, and the view disappointed me. I hoped into the bed and I was met with stiff mattresses, very uncomfortable.
The bath room fan was so loud, and the toilet too, yet the shower had no power. Felt like I was under sprinklers.
I was trying to be optimistic but when I turned on the tv I had to mirror my device, like the hotel doesn’t have a smart tv?
10 mins in the WiFi kicks me out, I log back in and then kicked me out Again. I learned that the WiFi keeps kicking me out every 10 mins.
The worst part, my daughter got scared because she seen a roach in the bathroom. I called the lobby and it took them 20 mins to send someone with a spray. JUST A SPRAY. The lady still tells me, “I don’t see a roach”. Like what did she expect? For the roach to wait 20 mins for her to get there?
I wanted to leave but I was in a position in which I had to endure it.

2026-07-22 • via Nuitee
V
V5335LRzoec • Family
6
Some problems, staff not helpful but adequate
Pros:

An adequate place to stay, in a slightly less desirable area of Hollywood where I would recommend paying to park in the hotel car park despite the costly charge. One of rooms the aircon didn’t work and the staff were not overly helpful trying to sort it out. Our room had some ants in it and it was very worn and dated but mostly clean. We had an issue with breakfast vouchers as a discrepancy over the amount we had been allocated, and again staff not bothered in trying to help sort it out. You have to collect a breakfast voucher every morning before going to the restaurant to queue to order which is a bit strange. Overall it is close to the metro so that’s convenient . We only stayed one night if had been longer would probably be less happy but for an overnight it was ok.

2026-07-21 • via Tripadvisor
M
Magana • family_with_children • us
3
Pros:

Its clean and confortable and Rooms are perfect

Cons:

I didn’t like how i needed to pay the parking and When I reserved the hotel in booking.com it said it was gonna have breakfast included but it wasnt like that

2026-07-20 • via Nuitee
G
Glenda • couple • us
5
2026-07-20 • via Nuitee
G
Glendersue • Family • Reykjavik, Capital Region
6
Bad air conditioning
Pros:

The hotel was great overall with the exception of the AIR CONDITIONER! The system is an eco friendly unit, which means it shuts off when there is no movement. That means when you sleep the system shuts itself off in the middle of the night. So you wake up a lot hot as hell. When complaining we were told they had a complaint into the manufacture but nothing can be done. Eco friendly would work great in an office building, BUT NEVER IN A HOTEL!!!

2026-07-19 • via Tripadvisor
M
m0niquejc • Family
4
Que Horrible!
Pros:

First off the only reason why this “hotel” didn’t receive a “terrible” rating is because of the house keeping. Starting off with the positive…housekeeping staff made sure my room was thoroughly cleaned daily and provided exceptional customer service each time I requested additional towels for myself and my family. Now to the negative…can we say, catfished on so many levels.
#1. The exterior entrance shown in advertisements is really the back of the hotel and no where near an honest reflection of where you’ll actually be staying. Only the 3rd floor guests (key cards limit guest access) have access to the serene patio which offers panoramic views of the hills & downtown.
The primary entrance is locked for guest safety as the hotel is actually located in a “sketchy” neighborhood, filled with addicts, abandoned buildings and trash lined streets. Unsavory is an understatement.
#2. The rooms are outdated. Stucco is peeling off walls, furniture is dirty & stained (even in the lobby), the showers are…gross but clean (signs of wear and rust). The bedding makes the actual bed seem…tolerable. But when you lay down you realize it’s more like a wooden plank covered by a thin duvet cover.
All in all the “hotel” is reflective of the overall neighborhood…raggedy and worn down. As a tourist who believed Los Angeles was filled with lush beauty and serene views (I visited San Diego a few years ago and was wowed), I can acknowledge that I failed to do my homework. The city of Los Angeles is filled with dirt, despair and drug addiction. On a dimly bright note, the train station was only a block away from the “hotel” (walk briskly and hopefully you’ll fixate on very little around you). This made getting to the Hollywood Walk of Fame and its surrounding attractions easy.
Do yourself a favor NEVER stay here. Avoid the Grand Central Market, Chinatown, Little Tokyo and Koreatown. All locations are plagued with the least desirable images that Los Angeles has to offer. Take the time to venture out to Venice Beach and Santa Monica Pier. Both made this trip worth while. Best wishes…do your homework to avoid the catfish. Stay at an AirBnB…you’ll thank me later.

2026-07-16 • via Tripadvisor
J
jonathan • family_with_children • fr
7
2026-07-16 • via Nuitee
C
Clarissa • couple • us
7
Beautiful but under renovations
Pros:

I liked that it was close to the venue.

Cons:

That most everything was closed for renovations no upstairs restaurant bar for a drink and a bite to eat before the concert like it said in description. The bed creeked really loud anytime you sat on it.

2026-07-15 • via Nuitee
I
I1224AOrobynb • Friends getaway
10
Good experience
Pros:

Michael was great! When we checked in he noticed that we were staying 4 nights so he gave us an upgrade. On the 2nd night the main circuit plug went out. He immediately was able to move us to another room.

2026-07-13 • via Tripadvisor
T
Taryn • family_with_children • au
8
2026-07-12 • via Nuitee
C
Chalynne • family_with_children • us
7
2026-07-12 • via Nuitee
E
E5250ASninac • Couples
10
Book it
Pros:

Stellar staff from front desk to housekeeping. So proactive and not intrusive.
Super secure parking and property feels safe all around. Surprisingly quiet as well.
Pool is super clean and inviting.
The building is old so it’s a little rough around some edges (I don’t mind at all) but everything was very clean and well styled. Very impressed by all for the price point, nothing was lacking.
Not a super walkable area for things to do but anything you could need is in the hotel or within a block. Very great location however for a 15-30 min drive to anywhere in LA.
We will definitely book here again.

2026-07-11 • via Tripadvisor
_
_V6710MW • Family
10
wonderful
Pros:

Highly recommend this hotel!
My stay at The Hollywood Hotel was absolutely amazing. The hotel environment is spotless and very well-maintained, which made me feel super comfortable. The staff are incredibly friendly and helpful. In particular, I want to recognize Pil for providing outstanding customer service. Thank you for the wonderful attitude and for making my trip so pleasant!

2026-07-10 • via Tripadvisor
K
Kimura • solo_traveller • jp
10
2026-07-08 • via Nuitee
S
SusieG467 • Family • Mill Valley, Marin County, California
10
The Hollywood Hotel is the BEST
Pros:

I just spent 12 nights at the Hollywood Hotel. I love that place! The rooms are spacious and comfortable and the staff could not be nicer or more accommodating! I highly recommend this hotel to everyone and will definitely stay there in the future! Thanks Pil, Mike, Julio and team! You are all terrific!

2026-07-07 • via Tripadvisor
B
Benjamin • couple • gb
8
Great! Would stay again.
Pros:

The king suite was great! Pil on reception is SO lovely and helpful - super diligent, knowledgeable and friendly.

Cons:

Had a leak in our room and had to move to another room that also had a leak. The showers aren’t great in the king rooms if you want to avoid getting your hair wet.

2026-07-06 • via Nuitee