Ace Hotel and Swim Club

Hotels
Ace Hotel
8.2 (206 reviews)
701 E Palm Canyon Dr, Palm Springs, California, 92264 , Palm Springs , US

Pets allowed

Facilities

Full-service spa
Fitness facilities
Health or beauty spa nearby
Express check-out
Free bicycles on site
Electric car charging station
Nightclub
Free WiFi
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great pool
Convenient location
Cons:
Cleanliness issues
Overcharging complaints
Noise from pool parties

Categories

Cleanliness
6.91
Several reviews indicated issues with cleanliness, including musty rooms and dirty rugs.
Service
9.38
Multiple positive mentions of friendly and welcoming staff.
Location
8.92
Convenient location to the airport and attractions mentioned positively.
Room Quality
7.87
Room quality had mixed reviews with some comfort noted and others mentioning issues like hard beds.
Amenities
8.4
Good amenities noted like pools and decor, though some issues with the gym equipment mentioned.
Value for Money
7.36
Issues with unexpected fees and overcharging noted, affecting perception of value.
Food and Beverage
7.91
Mixed reviews about food quality and pricing, with some price complaints.
Overall Experience
8.88
Generally positive experiences shared, with some caveats related to noise and overall comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 04:10

Property Description

Experience the perfect blend of relaxation and entertainment at Ace Hotel and Swim Club, your ultimate getaway in Palm Springs.

Unwind at the Spa
Indulge in rejuvenating massages and facials at our luxurious spa, designed to elevate your wellness experience.

Endless Recreational Activities
Dive into fun with two outdoor swimming pools, enjoy vibrant nightlife at our nightclub, or stay fit at the fully-equipped fitness center.

Exquisite Dining Options
Savor delicious meals at Kings Highway restaurant or enjoy room service for a cozy in-room dining experience. Don’t miss refreshing drinks at the poolside bar to quench your thirst.

Book your escape at Ace Hotel and Swim Club today and make memories that will last a lifetime!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSP

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Maximum number of pets per room 3

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.2
Based on 206 reviews
Cleanliness: 6.91
Service: 9.38
Location: 8.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 7.91
Overall Experience: 8.88
L
Lauren partner
10
Pros:

Always a fun time at The Ace! A low key pool party place but also very kid/dog friendly

2025-10-11 via Nuitee
C
Christa
10
Pros:

Very clean room, Staff were nice and welcoming, and plenty of parking on the property

2025-10-10 via Nuitee
A
Alexis
10
Pros:

I love this hotel! Very clean and the grounds are well looked after. Great size gym and well kept equipment. The main pool is amazing! So relaxing. The room was very comfortable.

2025-10-06 via Nuitee
A
Andreea family_with_children
10
Pros:

The pool was fantastic for our family! Would love more gluten free options on the menu but over it was a great experience experience!

2025-10-04 via Nuitee
C
Christy
10
Pros:

Stayed here overnight on a business trip. I ate dinner at the pool and was able to chill out and relax. It felt like a mini vacation in the middle of my work trip.

2025-10-02 via Nuitee
P
Priscilla
10
Pros:

Room and ambiance was amazing! Loved it!

2025-10-01 via Nuitee
T
Tiffany
8
Pros:

Nice decor, staff, and amenities.

2025-09-28 via Nuitee
S
SHARON MAY friends
8
Pros:

The customer service is excellent. Pool and DJ and Bar were great. Parking got full on weekends, but ok. Convenient location to everything. Cleanliness of room was not good and smell of urine from previous dogs was bad, repairs were needed in room as well (no lock on balcony door).

2025-09-27 via Nuitee
F
Frank
6
Pros:

Be warned! I really didn’t like the resort fees not included in the total price and billed when checking out! Another example of sneaky fees were a corkage fee for ordering a bottle of wine from THEIR MENU. On top of all this was 20% service charge at the pool already added and not clearly called out. Leaves a poor taste in my mouth.

2025-09-26 via Nuitee
K
Kimberly Lauren friends
4
Pros:

Martini at the front desk was the best thing about the Ace Hotel! He was an anngel! Unfortunately the rooms were musty and damp, and the wall coverings were dusty with the rug in between the bed looking like it had never been vacuumed. We had high hopes for the Ace Hotel, and with some effort, it could be a comfy spot.

2025-09-26 via Nuitee
L
Laurie
8
Pros:

This is a fun place for someone who wants to enjoy the music and pool parties — very social atmosphere. Great for fun group getaways! I’d be happy to return when I’m not just looking for a bed, but I was there because I had a flight canceled and it was best price and closest to the airport. :)

Restaurant was fine but $$$. I paid $50 for wings that were exactly like the ones I buy frozen to cook at home and a salad.

If you’re looking for luxury and quiet, this is not the place on the weekend. My bed was pretty firm, kind of like a futon, but soft pillows and good linens. I slept fine except that it seemed many guests were at the pool until late (the party goes until 2am) and I got to hear entire loud convos as they made their way back to their rooms. If you can’t with hearing people walking above you be sure to get a 2nd floor room.

2025-09-26 via Nuitee
R
Rosa family
10
Pros:

We love staying at the Ace. The hotel itself is wonderful and location is great!

2025-09-24 via Nuitee
S
Sara
10
Would recommend and plan to stay again!
Pros:

Staff were friendly, facilities were clean and we appreciate that there was so much offered on site!

2025-09-22 via Nuitee
M
Marvella
6
Pros:

Make sure to ask where you r

2025-09-21 via Nuitee
A
Amber
2
Pros:

Pretty much everything in our room was broken.

2025-09-21 via Nuitee
D
Daniel
2
Overcharged
Pros:

Over charged $1000 for a $200 room. Unfriendly staff unwilling to help or provide answers.

2025-09-19 via Nuitee
S
Sonya partner
6
Pros:

I love the Ace because of its pool being open till 2am. But this trip was great around the pool, minus the hot tub had a black film floating in it and was cloudy. So needless to say we did not go in the hot tub. Our room looked normal until morning when we woke up I felt something on my arm and it was a flea! I know they let dogs at the property but I would have expected better cleaning so that when people sleep there are no fleas crawling all over them. I took photos I’ll post on google soon. Truly sad to see such a great spot with so many positive things go to ruin. Last year they were tricking guests into staying at full price when their entire pool area was under construction and now this year - fleas in our bed! Super sad at this. Hopefully some new hotel group buys them out and makes it the way it used to be.

2025-09-18 via Nuitee
C
Carolyn
2
Pros:

this is not a good hotel if you want to relax and get a good night sleep
The pool is loud. There is no coffee in the room. There’s a charge for everything.
The bed is very hard. The rooms are very small.

2025-09-18 via Nuitee
P
perry family
4
Pros:

There was a fight that broke out in the pool between two men that was not broken up and when we called for security he stood there and did nothing said he didn’t want to get wet and let the two men stay in the pool while there were children around.

2025-09-17 via Nuitee
A
Arlene family
10
Pros:

The small pool is great for kids

2025-09-14 via Nuitee