Hotel Madrid Centro Affiliated by Meliá

Hotels
•
Affiliated by Melia
8 (3863 reviews)
Gran Via, 72 , Madrid , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Small room sizes
Inconsistent amenities
Slow elevators

Categories

Cleanliness
7.89
Cleanliness was mentioned positively, but some reviews indicated room issues.
Service
8.86
The staff was consistently praised for being attentive and friendly.
Location
8.9
The location is perfect, with easy access to city attractions.
Room Quality
7.35
Room quality varied, with mentions of small room sizes and issues with views.
Amenities
7.38
Guests noted missing amenities such as a refrigerator and minibars.
Value for Money
7.84
The price was considered a bit high relative to the quality and amenities.
Food and Beverage
7.89
Breakfast received positive comments, although some felt it could be improved.
Overall Experience
7.86
General satisfaction with slight issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Ideal Location in Madrid's Commercial Centre
Hotel Madrid Centro, managed by Meliá, is conveniently situated just 100 metres from Plaza España Metro Station, making it the perfect base for exploring the vibrant city of Madrid.

Comfortable Rooms and Amenities
The hotel offers spacious rooms with en suite bathrooms, air conditioning/heating, satellite TV, and free Wi-Fi, ensuring a comfortable stay for guests. Additionally, the fitness centre and dining room with views of Gran Vía Avenue provide added convenience and relaxation during your visit.

Convenient Services and Tour Desk
Guests can enjoy a complete buffet breakfast with gluten-free options, as well as access to a vending machine corner. The hotel's tour desk and ticket service make it easy to book tickets for various attractions, including the Warner Theme Park, cinemas, and theatres. With car rental services available at the reception, your stay at Hotel Madrid Centro is sure to be hassle-free and memorable.

Ready to experience the best of Madrid? Book your stay at Hotel Madrid Centro now for an unforgettable trip.

Important information:

All cots and extra beds are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3863 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
M
Maria Fernanda • couple • ar
8
2026-04-18 • via Nuitee
T
Tisleshom • solo_traveller • it
10
2026-04-18 • via Nuitee
R
Robert • couple • nl
7
2026-04-18 • via Nuitee
J
Janet • couple • gb
9
The location was great, the breakfast was good, the staff were friendly and helpful, all in all it was very pleasant.
Pros:

The location was perfect for visiting the historic centre of Madrid

Cons:

There was just one thing that we were missing. The room did not have a fridge or a kettle. Which was disappointing, but when I checked back online there was no mention of either of those things on the Booking.com site, so I guess we should have checked before booking. But it was a small inconvenience.

2026-04-18 • via Nuitee
I
Iader • family_with_children • id
8
Excelente ubicacion
Pros:

Desayuno bastante bueno. Super bien localizado sobre la Gran Via, cerca de la plaza de España y a una distancia caminable del Palacio real. Une area super agradable, con todo tipo de ofertas gastronómicas y comerciales.

2026-04-18 • via Nuitee
J
Jeanne • solo_traveller • us
6
A good quality bed is the most important part of your room when traveling. We didn’t have this and I let the concierge k
Pros:

Great location and service

Cons:

Poor quality of the beds. Very small room

2026-04-17 • via Nuitee
M
Manuel • couple • es
4
REUNION DE TRABAJO
Pros:

LA ATENCION DEL PERSONAL, MUY AMABLES Y EFECTIVOS.
LA HABITACION ESTABA MUY LIMPIA Y LAS CAMAS MUY COMODAS

Cons:

EN LA HABITACION , PLANTA 9. POR LA NOCHE PASAMOS BASTANTE FRIO, EL SISTEMA DE CALEFACCION NO FUNCIONABA.
Y TODA LA NOCHE UN RUIDO INSOPORTABLE DE UNAS TURBINAS QUE NO TE DEJABA DESCANSAR. PARA EL PRECIO QUE SE PAGA ME PARECE ALGO NO LOGICO

2026-04-17 • via Nuitee
M
marie-thérèse • couple • fr
8
Super séjour - à refaire
Pros:

Emplacement idéal
Chambre à l’arrière sans vue mais très calme ( on pouvait dormir la fenêtre ouverte)
Super petit déjeuner buffet

Cons:

Le lit à roulettes dans la chambre qui quand on bouge, donne l’impression d’être sur un bateau qui tangue

2026-04-16 • via Nuitee
A
Adriana • solo_traveller • br
8
2026-04-16 • via Nuitee
D
David • couple • cl
8
2026-04-16 • via Nuitee
A
Alicia • family_with_children • co
8
La cama principal es divida en día no me gustó
Pros:

Estába bien

2026-04-16 • via Nuitee
A
Abellan Molina • extended_group • es
2
Funcional pero no recomendable.
Pros:

La ubicación

Cons:

la calidad de la comida es pésima

2026-04-15 • via Nuitee
L
Lorraine • solo_traveller • mt
10
2026-04-14 • via Nuitee
M
maria pia • solo_traveller • ar
10
Pros:

La atención y el desayuno

Cons:

Que no tenía frigobar

2026-04-14 • via Nuitee
C
CARLO PV • extended_group • it
8
2026-04-14 • via Nuitee
J
Jeanne • couple • us
10
Just an overnight after a hectic day. It was heaven.
Pros:

Location to area I needed. Very helpful concierge. Comfortable bed. Nice bathroom. Clean.

Cons:

Can’t think of anything

2026-04-13 • via Nuitee
M
María Soledad • solo_traveller • es
10
2026-04-13 • via Nuitee
P
Peixoto • couple • br
8
Pros:

Ótima localização, tamanho do quarto e banheiro. Café ok, se chegar mais cedo tem mais opções.

Cons:

Uma certa dificuldade com o ar/calefacao. Mas tudo resolvido, nada que comprometerse.

2026-04-13 • via Nuitee
M
Marc • couple • be
7
2026-04-13 • via Nuitee
D
Diana • couple • uy
7
Cons:

La habitación no tenía frigobar. Pocos enchufes

2026-04-13 • via Nuitee