Hotel Madrid Centro, Affiliated by Meliá

Hotels
•
Affiliated by Melia
8 (3719 reviews)
Gran Via, 72 , Madrid , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Small room sizes
Inconsistent amenities
Slow elevators

Categories

Cleanliness
7.89
Cleanliness was mentioned positively, but some reviews indicated room issues.
Service
8.86
The staff was consistently praised for being attentive and friendly.
Location
8.9
The location is perfect, with easy access to city attractions.
Room Quality
7.35
Room quality varied, with mentions of small room sizes and issues with views.
Amenities
7.38
Guests noted missing amenities such as a refrigerator and minibars.
Value for Money
7.84
The price was considered a bit high relative to the quality and amenities.
Food and Beverage
7.89
Breakfast received positive comments, although some felt it could be improved.
Overall Experience
7.86
General satisfaction with slight issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Ideal Location in Madrid's Commercial Centre
Hotel Madrid Centro, managed by Meliá, is conveniently situated just 100 metres from Plaza España Metro Station, making it the perfect base for exploring the vibrant city of Madrid.

Comfortable Rooms and Amenities
The hotel offers spacious rooms with en suite bathrooms, air conditioning/heating, satellite TV, and free Wi-Fi, ensuring a comfortable stay for guests. Additionally, the fitness centre and dining room with views of Gran Vía Avenue provide added convenience and relaxation during your visit.

Convenient Services and Tour Desk
Guests can enjoy a complete buffet breakfast with gluten-free options, as well as access to a vending machine corner. The hotel's tour desk and ticket service make it easy to book tickets for various attractions, including the Warner Theme Park, cinemas, and theatres. With car rental services available at the reception, your stay at Hotel Madrid Centro is sure to be hassle-free and memorable.

Ready to experience the best of Madrid? Book your stay at Hotel Madrid Centro now for an unforgettable trip.

Important information:

All cots and extra beds are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3719 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
M
Mª Victoria • couple • es
10
Estancia agradable
Pros:

El personal excepcional,.
La habitación muy limpia

Cons:

Nada que reñar

2026-02-12 • via Nuitee
H
Heidi • couple • ch
9
2026-02-12 • via Nuitee
M
Mildred • couple • es
10
Excelente, Trato del personal, buenas insatalaciones,precio ,ubicación todo excelente repetiría.
Pros:

La atención, la limpieza, personal excelente todo.

2026-02-12 • via Nuitee
S
solange • couple • pe
5
2026-02-12 • via Nuitee
J
Jose • extended_group • es
9
2026-02-12 • via Nuitee
A
ALVARO • couple • ar
8
GENIAL
Pros:

MUY BUENA UBICACION
DESAYUNO MUY RICO Y COMPLETO
HABITACION SUPER COMODA Y LIMPIA

2026-02-11 • via Nuitee
J
Jose E • couple • us
8
2026-02-11 • via Nuitee
A
angel • couple • es
10
Pros:

habitacion amplia y el desayuno

Cons:

todo bien

2026-02-11 • via Nuitee
A
Agnes • family_with_children • br
7
Boa
Pros:

A simpatia e atenção dos funcionarios Excelente localização.

Cons:

O fato de não ter frigobar no quarto

2026-02-11 • via Nuitee
Q
Quanlang • extended_group • at
8
Cons:

Die Wände waren sehr dünn und Fenster leider auch bisschen alt, dass man den Straßenlärm sehr laut hören kann

2026-02-10 • via Nuitee
A
Allig • couple • br
9
Madri na melhor localização
Pros:

A Laura nos atendeu prontamente,mudando nos de quarto quando precisamos, atenciosos e educados

Cons:

Localização, o hotel é muito próximo.o a Plaza de Espanha e da estação de metrô do mesmo nome, isso nos ajudou muito

2026-02-10 • via Nuitee
A
Andrea • couple • es
7
2026-02-09 • via Nuitee
E
Elvira • extended_group • es
10
2026-02-09 • via Nuitee
A
Alice • couple • es
3
Pros:

El personal, súper amable. Optima resolución de problemas. Desayuno muy bueno y abundante.

Cons:

Espacios comunes y habitaciones descuidados. Paredes marcadas y manchadas. Sábanas con agujeros. Parquet levantado.

2026-02-08 • via Nuitee
M
M • extended_group • es
9
Muy buena
Pros:

Bien ubicado ,limpieza,personal muy amable

Cons:

Los baños

2026-02-08 • via Nuitee
E
Emilio jose • family_with_children • es
10
2026-02-08 • via Nuitee
C
chris • family_with_children • cl
10
Pros:

la ubicación

2026-02-08 • via Nuitee
S
Spiniello • couple • it
9
2026-02-01 • via Nuitee
H
Hmaida • family_with_children • ma
3
Pros:

L emplacement et le petit déjeuner

Cons:

Très mauvaise odeur dans la chambre et bruit du l eau dans la chambre

2026-01-31 • via Nuitee
M
miguel angel • couple • es
8
Todo perfecto
Pros:

Todo

Cons:

Lo que tarda el ascensor

2026-01-31 • via Nuitee