Hotel Madrid Centro, Affiliated by Meliá

Hotels
Affiliated by Melia
8 (3719 reviews)
Gran Via, 72 , Madrid , es

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Small room sizes
Inconsistent amenities
Slow elevators

Categories

Cleanliness
7.89
Cleanliness was mentioned positively, but some reviews indicated room issues.
Service
8.86
The staff was consistently praised for being attentive and friendly.
Location
8.9
The location is perfect, with easy access to city attractions.
Room Quality
7.35
Room quality varied, with mentions of small room sizes and issues with views.
Amenities
7.38
Guests noted missing amenities such as a refrigerator and minibars.
Value for Money
7.84
The price was considered a bit high relative to the quality and amenities.
Food and Beverage
7.89
Breakfast received positive comments, although some felt it could be improved.
Overall Experience
7.86
General satisfaction with slight issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Ideal Location in Madrid's Commercial Centre
Hotel Madrid Centro, managed by Meliá, is conveniently situated just 100 metres from Plaza España Metro Station, making it the perfect base for exploring the vibrant city of Madrid.

Comfortable Rooms and Amenities
The hotel offers spacious rooms with en suite bathrooms, air conditioning/heating, satellite TV, and free Wi-Fi, ensuring a comfortable stay for guests. Additionally, the fitness centre and dining room with views of Gran Vía Avenue provide added convenience and relaxation during your visit.

Convenient Services and Tour Desk
Guests can enjoy a complete buffet breakfast with gluten-free options, as well as access to a vending machine corner. The hotel's tour desk and ticket service make it easy to book tickets for various attractions, including the Warner Theme Park, cinemas, and theatres. With car rental services available at the reception, your stay at Hotel Madrid Centro is sure to be hassle-free and memorable.

Ready to experience the best of Madrid? Book your stay at Hotel Madrid Centro now for an unforgettable trip.

Important information:

All cots and extra beds are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3719 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
M
Martin couple ar
8
Hermoso hotel para disfrutar la ciudad
Pros:

Ubicación, maravillosa atención, rico desayuno.

Cons:

Quizá de un hotel perteneciente a Meliá hubiera esperado amplio somier y mejores amenities.

2026-03-15 via Nuitee
G
Graziella couple it
9
Pros:

Posizione, colazione

Cons:

Mancanza di frigo in stanza

2026-03-14 via Nuitee
L
Lee couple us
8
Great location, good value, comfortable beds. Would stay again.
Pros:

Friendly staff. Gluten free breakfast available upon request. Quiet and clean. Comfortable beds

2026-03-12 via Nuitee
R
Roberto family_with_children it
8
2026-03-12 via Nuitee
M
Mattia couple it
8
2026-03-11 via Nuitee
R
rodriguez couple es
4
Pros:

Localización

Cons:

Ruido en las habitaciones

2026-03-11 via Nuitee
A
Andrea couple es
7
2026-03-09 via Nuitee
H
Hortensia couple es
7
2026-03-09 via Nuitee
V
Vittoria couple uy
10
2026-03-08 via Nuitee
A
Alejandro couple es
7
2026-03-07 via Nuitee
M
Maria Pia couple it
10
Bellissimo
Pros:

Tutto

Cons:

Nulla

2026-03-06 via Nuitee
G
Giovanna solo_traveller it
9
2026-03-05 via Nuitee
N
nicolas couple cl
7
Pros:

El hotel está muy bien ubicado. La pieza era amplia y cómoda y el personal muy amable.

Cons:

Los hoteles son caros en Madrid y esta no era la excepción. El hotel no es especialmente bonito; no tiene muy buenos servicios, pero cumple. Encuentro que era un poco caro, pero, de todos modos, era más barato que otros del sector que no ofrecen mayores comodidades.

2026-03-05 via Nuitee
L
Luud extended_group nl
6
Redelijk
Pros:

De ligging

Cons:

Het lawaai op de kamer van de luchtbehandeling.
Bijna niet kunnen slapen
Kleine badkamer. Geen stoel op balkon.

2026-03-05 via Nuitee
M
Mariela couple ar
6
Pros:

La ubicación

Cons:

El colchon pésimo se le salían los resortes el secador roto. Ni una botella de agua

2026-03-04 via Nuitee
P
Pacini couple it
8
Viva Madrid!!!
Pros:

La posizione dell'albergo è ottima: a 50 metri dalla stazione metro di Plaza de Espana e nella Gran Via. Posizione quindi ottimale e a soli 5 minuti da Palacio Real. Ben fornita la postazione della colazione. Bagno di dimensioni buone. noi avevamo anche un terrazzino che affacciava sul retro.

Cons:

Alcuni rumori che avvertivamo la notte che provenivano dall'impianto di areazione.

2026-03-04 via Nuitee
R
Risco07 couple it
8
2026-03-04 via Nuitee
E
Erick extended_group us
8
Nothing remarkable
Pros:

Nice location. You don’t get much other than that. No extra perks or anything remarkable. I was unable to access the gym, which was disappointing.

2026-03-03 via Nuitee
M
Martin extended_group gb
8
2026-03-03 via Nuitee
R
Radu couple ro
8
Ok
Pros:

Locația.

Cons:

Cardurile de la ușa de întrare s-au defectat de5 ori în 3 zile .

2026-03-03 via Nuitee