Hotel Madrid Centro, Affiliated by Meliá

Hotels
•
Affiliated by Melia
8 (3935 reviews)
Gran Via, 72 , Madrid , es

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Small room sizes
Inconsistent amenities
Slow elevators

Categories

Cleanliness
7.89
Cleanliness was mentioned positively, but some reviews indicated room issues.
Service
8.86
The staff was consistently praised for being attentive and friendly.
Location
8.9
The location is perfect, with easy access to city attractions.
Room Quality
7.35
Room quality varied, with mentions of small room sizes and issues with views.
Amenities
7.38
Guests noted missing amenities such as a refrigerator and minibars.
Value for Money
7.84
The price was considered a bit high relative to the quality and amenities.
Food and Beverage
7.89
Breakfast received positive comments, although some felt it could be improved.
Overall Experience
7.86
General satisfaction with slight issues noted in service and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:56

Property Description

Ideal Location in Madrid's Commercial Centre
Hotel Madrid Centro, managed by Meliá, is conveniently situated just 100 metres from Plaza España Metro Station, making it the perfect base for exploring the vibrant city of Madrid.

Comfortable Rooms and Amenities
The hotel offers spacious rooms with en suite bathrooms, air conditioning/heating, satellite TV, and free Wi-Fi, ensuring a comfortable stay for guests. Additionally, the fitness centre and dining room with views of Gran Vía Avenue provide added convenience and relaxation during your visit.

Convenient Services and Tour Desk
Guests can enjoy a complete buffet breakfast with gluten-free options, as well as access to a vending machine corner. The hotel's tour desk and ticket service make it easy to book tickets for various attractions, including the Warner Theme Park, cinemas, and theatres. With car rental services available at the reception, your stay at Hotel Madrid Centro is sure to be hassle-free and memorable.

Ready to experience the best of Madrid? Book your stay at Hotel Madrid Centro now for an unforgettable trip.

Important information:

All cots and extra beds are subject to availability.

Please note, when booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children ages 2 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 3935 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
L
LUIS • couple • pr
8
Pros:

prime location

Cons:

air conditioning is off in middle of April

2026-05-09 • via Nuitee
H
Hugojj • solo_traveller • mx
10
Pros:

La ubicación

Cons:

La calidad y variedad del desayuno, el café es muy malo, deberían de revisar su máquina porque solo sale agua pintada

2026-05-07 • via Nuitee
S
Santiago • couple • pe
10
2026-05-07 • via Nuitee
M
Mireya • solo_traveller • ar
9
2026-05-07 • via Nuitee
L
Liliane • couple • br
9
Localização é a melhor!
Pros:

Localização excelente, perto da principal avenida da cidade.

2026-05-07 • via Nuitee
R
Ruben • couple • ar
10
Exelente
Pros:

Excelente servicio

Cons:

Nada

2026-05-06 • via Nuitee
D
Daniel • solo_traveller • pa
9
Pros:

Locación, customer service.

Cons:

Limited capacity of lifts. Always crowded.

2026-05-06 • via Nuitee
J
Juliana • couple • br
8
Localização perfeita!
Pros:

Quarto e banheiro amplo e funcionais, localização perfeita e excelente atendimento de todos os funcionários.

Cons:

Isolamento acústico do quarto é baixo, mesmo no quinto andar se ouve todo barulhos da rua principalmente a noite o que dificulta um pouco para dormir.

2026-05-05 • via Nuitee
S
Silvina • solo_traveller • ar
8
Pros:

La ubicación es excelente

2026-05-05 • via Nuitee
J
José Lopez • solo_traveller • es
10
Pros:

La atención del personalde recepcion fue estupenda.

2026-05-04 • via Nuitee
J
juan • solo_traveller • co
10
Excelente ubicación
Pros:

Ubicación excelente

Cons:

Podrían tener mejores camas, pedí una cama doble o queen y me dieron 2 sencillas unidas que se separaban en la noche… pero nada grave

2026-05-04 • via Nuitee
E
Eva • couple • se
9
Trevligt läge och bra hotell.
Pros:

Läget och storleken på rummet. Skön säng. Frukosten var mycket bra.

Cons:

Ventilationen i rummet var dålig. Dålig luft helt enkelt. Sista dagen tog varmvattnet slut mitt i duschandet.

2026-05-04 • via Nuitee
C
Cynthia • solo_traveller • mx
10
Pros:

La amabilidad del personal.

Cons:

.

2026-05-04 • via Nuitee
S
Susanna • family_with_children • es
9
2026-05-04 • via Nuitee
P
Prudencio • solo_traveller • cl
10
Pros:

La ubicacion y la.limpieza
Personal muy simpaticos.

Cons:

Todo bien

2026-05-04 • via Nuitee
Y
Yaneicy • family_with_children • es
7
Ubicación maravillosa
Pros:

La ubicación

Cons:

Necesita una puesta a punto, pintura decoración y mobiliario, este antiguo y dañado

2026-05-04 • via Nuitee
E
Eleonora • couple • it
9
2026-05-03 • via Nuitee
M
Margarita • family_with_children • es
7
Pros:

La ubicación. El desayuno correcto.

Cons:

No era nada cómoda la cama ni las almohadas

2026-05-03 • via Nuitee
M
Maria J • couple • es
6
Pros:

La ubicación es muy céntrica

Cons:

Podría estar modernizado y no lo está
La cama es de muelles era muy incomoda

2026-05-03 • via Nuitee
V
Vega González • couple • es
8
Buen estancia
Pros:

El lugar, el desayuno y el precio, los empleados eran muy amables.

2026-05-02 • via Nuitee