Vincci Capitol

Hotels
•
Vincci Hoteles
8.7 (9087 reviews)
Gran Vía, 41 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
8.26
Some concerns about cleanliness from reviews mentioning issues at the hotel.
Service
9.23
Multiple reviews praised the staff for their helpfulness and professionalism.
Location
9.27
The hotel location is frequently mentioned as excellent and central.
Room Quality
8.72
General appreciation for room quality, but some concerns about specific room amenities.
Amenities
8.25
Limited mentions of amenities with specific concerns regarding the lack of a pool or gym.
Value for Money
8.71
Some reviews indicate good value but also mentions of unmet expectations.
Food and Beverage
8.26
Not much feedback, deemed standard for a hotel of this level.
Overall Experience
8.93
Overall good experience despite a few issues noted across different reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:01

Property Description

Luxurious Stay on Gran Via

Roof Terrace with City Views: Enjoy breathtaking city views from our stylish roof terrace.

Art Deco Design: Immerse yourself in the elegance of our Art Deco-style rooms with modern amenities.

Central Location: Explore Madrid's vibrant Puerta del Sol District and Plaza Mayor just steps away.

Book your stay at Vincci Capitol for a memorable Madrid experience!

Important information:

Accessibility: The accessible entrance is located on the side of the building and has a ramp.

Group Reservations: Reservations for more than 9 rooms may be subject to special conditions and incur additional charges.

Check-in: Upon check-in, guests must present a valid ID and credit card. All special requests are subject to availability and may incur additional charges.

Rate Policy: The hotel reserves the right to cancel any reservation made with an incorrectly advertised rate due to obvious technical failures or system issues. In the event of a cancelation, guests will be informed as soon as possible and offered an alternative solution.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Regular
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.7
Based on 9087 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.25
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
A
Ayelén • solo_traveller • es
10
2026-03-07 • via Nuitee
E
Enrico • extended_group • it
10
2026-03-07 • via Nuitee
L
Laura • couple • es
10
Super
Pros:

Todo

Cons:

Todo me ha gustado

2026-03-07 • via Nuitee
N
noelia liduina • solo_traveller • es
10
Maravillosa estancia
Pros:

Ubicación, instalaciones, personal… Todo

Cons:

Todo me gustó

2026-03-07 • via Nuitee
M
MARLY ASTRID • solo_traveller • ve
10
Lo mejor en calidad y precio de la gran vía
Pros:

el mirador, el personal es excelente, las instalaciones TODO

2026-03-07 • via Nuitee
R
ROBERTA • solo_traveller • it
8
2026-03-06 • via Nuitee
Y
Yesli • family_with_children • us
10
Todo estuvo muy lindo todo estuvo muy cómodo quedé encantada y todo muy divino
Pros:

La ubicación fue muy excelente

Cons:

Todo me encantó todo estuvo lindo

2026-03-06 • via Nuitee
Ángel • solo_traveller • es
8
Pros:

La localización

Cons:

Nada que reseñar

2026-03-05 • via Nuitee
S
salah • couple • es
1
2026-03-05 • via Nuitee
M
Meshal • solo_traveller • kw
7
2026-03-05 • via Nuitee
J
juan alberto • solo_traveller • es
10
2026-03-05 • via Nuitee
V
Vicente • couple • es
7
Pros:

La ubicación

2026-03-05 • via Nuitee
S
Sore • couple • at
9
Top Hotel mit guter Lage
Pros:

Gutes Hotel mit Top Lage im Zentrum.

Cons:

Frühstück sehr gut und reichhaltig, aber Eier, Speck etc. nur im chafing dish.

2026-03-05 • via Nuitee
M
Milan • couple • si
10
2026-03-05 • via Nuitee
Y
Yurian • couple • pa
10
El mejor hotel de Madrid
Pros:

Amé el alojamiento. La ubicación es perfecta para pasar unos días en Madrid. El personal te atiende apenas te ven, te dan recomendaciones y están muy atentos. El espacio está súper limpio y se nota que han cuidado cada detalle.

Cons:

Todo me gustó

2026-03-05 • via Nuitee
S
Sore • couple • at
9
2026-03-05 • via Nuitee
B
Beatriz • couple • es
10
Pros:

Un servicio increible y el personal super majo

2026-03-05 • via Nuitee
M
M • couple • es
9
Pros:

Todo perfecto. Cama muy cómoda. Desayuno espectacular.

2026-03-04 • via Nuitee
J
José • couple • pt
10
Excelente experiência.
Pros:

Funcionários simpáticos e atentos ajudar, excelente localização, parque automóvel público a 50mt com desconto diário com apoio do hotel, pequeno almoço muito bom.
Aconselho, excelente experiência, obrigado.

Cons:

De tudo, nada apontar.

2026-03-04 • via Nuitee
F
Franger • solo_traveller • ie
9
Recomendado
Cons:

El ruido por las mañana cuando limpiaban las otras habitaciones

2026-03-04 • via Nuitee