Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Room size issues
High parking fees

Categories

Cleanliness
8.81
Reviews indicate cleanliness is generally positive, but some mentioned minor issues.
Service
9.58
The staff received numerous compliments for their friendliness and helpfulness.
Location
8.52
Location received mixed reviews; convenient for some, but too far from the center for others.
Room Quality
8.37
Some guests found issues with room size and bathroom quality.
Amenities
8.8
Amenities were generally well-received, though some guests had minor complaints.
Value for Money
8.56
Value for money was debated; some found it high given some room issues.
Food and Beverage
9.31
Food, especially breakfast, was highlighted as excellent.
Overall Experience
9.28
Despite some issues, many guests expressed a strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:37

Property Description

Luxurious Accommodation
AC Hotel Cuzco, situated on Madrid’s prestigious Paseo de la Castellana, offers modern and spacious rooms with plasma satellite TV and a minibar. Each room is equipped with air conditioning, heating, and a private bathroom for a comfortable stay.

Dining Experience
Indulge in a daily buffet breakfast and savor international cuisine made from fresh, seasonal ingredients for lunch and dinner. The stylish Castellana 133 - The Suite Bar provides a trendy setting to enjoy food and drinks all day, complete with free WiFi and charging plugs.

Convenient Location
Benefit from the hotel's proximity to Cuzco Metro Station and easy access to city buses and the M-11 Motorway. With Santiago Bernabéu Stadium nearby and connections to the city center, IFEMA Convention Centre, and Barajas Airport, AC Hotel Cuzco ensures a seamless travel experience.

Book your stay at AC Hotel Cuzco for a luxurious and convenient experience.

Important information:

Please note the hotel restaurant will be closed from July 27 to August 30, 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.9
Based on 438 reviews
Cleanliness: 8.81
Service: 9.58
Location: 8.52
Room Quality: 8.37
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 9.31
Overall Experience: 9.28
R
Roberto • couple • cl
9
Lo recomendaría sin ninguna duda
Pros:

Todo

Cons:

Nada

2026-09-05 • via Nuitee
B
Bruno • solo_traveller • ch
9
2026-09-05 • via Nuitee
E
ELSYMAR • solo_traveller • es
9
2026-09-03 • via Nuitee
F
Fikiswa • family_with_children • za
10
Comfortable Stay
Pros:

The hotel is recently refurbished, spacious and modern. We really enjoyed our stay, the breakfast was also good.

Hotel is close to the metro which is a bonus

Cons:

Enjoyed everything

2026-09-03 • via Nuitee
J
Juan • solo_traveller • ch
9
2026-09-01 • via Nuitee
A
Alexandre • couple • pt
9
2026-08-31 • via Nuitee
A
Ana B • family_with_children • es
10
Impecable. Ya habíamos estado anteriormente y repetiremos sin duda.
Pros:

Todo en general

2026-08-31 • via Nuitee
J
José Antonio • solo_traveller • es
10
Pros:

Instalaciones y ubicación

Cons:

Nada

2026-08-31 • via Nuitee
I
Ignacio • solo_traveller • es
10
2026-08-30 • via Nuitee
A
Aitalieva • couple • de
10
2026-08-29 • via Nuitee
K
Karl • family_with_children • mt
9
2026-08-29 • via Nuitee
J
Jose Luis • extended_group • es
9
2026-08-25 • via Nuitee
W
Wilson • family_with_children • ao
10
Pros:

Localização, atendimento, limpeza, conforto…. tudo TOP👌

2026-08-23 • via Nuitee
L
Laura • solo_traveller • lu
10
Pros:

Excelente hotel para un fin de semana en Madrid, área agradable y bien conectado

Cons:

Nada

2026-08-21 • via Nuitee
W
Wilson • family_with_children • ao
10
2026-08-20 • via Nuitee
L
Leticia • extended_group • es
10
Buena opción en Madrid
Pros:

Habitaciones amplias

Cons:

.

2026-08-17 • via Nuitee
J
Jm • solo_traveller • kr
1
2026-08-14 • via Nuitee
A
Alvaro • solo_traveller • es
10
Fantastico
Pros:

Elegante

Cons:

Todo ok

2026-08-14 • via Nuitee
S
Suzanne • couple • au
10
2026-08-12 • via Nuitee
H
Heliana • family_with_children • py
10
Como en casa
Pros:

Me encantó todo del lugar. La habitación era hermosa y muy cómoda, el desayuno estaba delicioso y tenía mucha variedad. La atención de la gente fue excelente, todos fueron muy amables y atentos. Además, me encantó la decoración y el ambiente del lugar, que lo hacía sentirse muy acogedor y especial.

Cons:

Lo único que no me gustó fue que se escuchaba bastante ruido desde las otras habitaciones. Algunos huéspedes eran un poco ruidosos y, en varias ocasiones, el ruido me despertó. Fuera de eso, mi experiencia fue excelente y quedé muy contenta con todo lo demás.

2026-08-11 • via Nuitee