Comfort Suites Baymeadows Near Butler Blvd

Hotels
•
Comfort Suites
7.9 (1062 reviews)
8277 Western Way Circle , Jacksonville , US
+1 904-737-4477

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly/helpful staff (many mentions)
Excellent/very convenient location
Good value for the price
Some guests found rooms clean and comfortable
Pool available and sometimes praised
Breakfast available (liked by some)
Cons:
Multiple cleanliness issues: mildew, mold smell, dirty carpet, bugs
Room quality problems: AC not cooling, slow drain, outdated/tiny bathrooms, hard pillows
Key cards frequently stopped working
Cold/poor breakfast reported by several guests
Security concerns: parking theft reported and a severe staff misconduct incident
Inconsistent staff friendliness; some front desk inattentive

Categories

Cleanliness
5.5
Multiple reviews report rooms smelling of mildew/mold, dirty carpets, found debris (bottle cap) and bugs — overall clearly below average cleanliness.
Service
9
Many guests described staff as friendly, helpful and informative at check-in; however there were isolated reports of indifferent daytime desk staff and a very serious incident involving a member of housekeeping (reported sexual harassment) which lowers trust but overall service impressions skew positive.
Location
9.8
Location repeatedly called out as a strong positive: convenient, right off I-95 and well-situated — consistently praised across reviews.
Room Quality
6.5
Rooms noted as outdated in places, with small bathrooms, slow shower drain, AC problems, mold smell in some rooms and hard pillows — mixed to below-average room condition.
Amenities
7.9
Pool and basic amenities were mentioned positively by some; however pool area upkeep and parking/security concerns were noted — amenities are generally usable but not exceptional.
Value for Money
9.2
Several reviews explicitly call this a good value or 'great value for the price' — guests frequently felt the price matched expectations despite some shortcomings.
Food and Beverage
6.8
Breakfast received mixed feedback: a number of guests enjoyed hot breakfast items, but there are multiple complaints about cold food and poor-quality eggs — overall slightly below average.
Overall Experience
8.5
Overall impressions are mixed: many positive notes on staff, location and cleanliness for some rooms, but recurring cleanliness issues, room defects and a very serious security/harassment incident produce a tempered but still largely positive overall stay for most guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Spacious Suites with Free Wi-Fi
Experience comfort and convenience at the Comfort Suites Baymeadows Near Butler Blvd. Unwind in our spacious suites featuring a separate living area, free Wi-Fi, and modern amenities like a microwave and refrigerator.

Outdoor Pool and Fitness Room
Relax and recharge with our on-site outdoor pool and fitness room. Whether you want to take a refreshing dip or squeeze in a workout, our facilities are here to cater to your needs.

Convenient Location and Nearby Attractions
Located just off Highway 95, our hotel is close to popular attractions like Avenues Mall and the Museum of Science and History. Don't miss the chance to explore Ponte Vedra Beach, just a short drive away from our hotel.

Book your stay at Comfort Suites Baymeadows Near Butler Blvd for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 1062 reviews
Cleanliness: 5.5
Service: 9
Location: 9.8
Room Quality: 6.5
Amenities: 7.9
Value for Money: 9.2
Food and Beverage: 6.8
Overall Experience: 8.5
E
Erica • family_with_children • us
6
Pros:

The staff were good and the location was good also.

Cons:

The breakfast could've been better and my room key stop working but I received another. The door looked as if it had been kicked in or something

2026-10-27 • via Nuitee
S
Sylvain • couple • ca
8
2026-10-26 • via Nuitee
J
Jennifer • couple • us
10
Pros:

All staff was friendly and informative. The hotel was extremely clean and fresh as was immediately noticeable upon entry. The location is perfectly situated right off I95.

2026-10-18 • via Nuitee
C
cook • family_with_children • us
7
2026-10-17 • via Nuitee
D
Demisha • solo_traveller • us
8
Pros:

Breakfast was provided, but unfortunately, I didn't have time to enjoy it. The location was convenient and close to everything, yet far enough away from the busy traffic, which was nice. Unfortunately, it stormed throughout my entire stay, so I wasn't able to fully enjoy the area and everything it had to offer.

Cons:

I kept getting locked out my room throughout the stay. Due to the key card stop working.

2026-10-14 • via Nuitee
M
Md Zikrul Haque • solo_traveller • sg
6
Just fine
Pros:

So so

Cons:

Average

2026-09-17 • via Nuitee
B
Brittney • family_with_children • us
3
Glad we only had to sleep there for a short time since we were there for a soccer tournament
Pros:

Nice location , staff was friendly

Cons:

Room smelled like mold, carpet was disgusting, bathroom was tiny. Very outdated and needs updating/remodeling.

2026-09-05 • via Nuitee
T
Teresa • family_with_children • us
8
2026-09-03 • via Nuitee
J
Joseph • couple • us
7
2026-08-31 • via Nuitee
B
Brian • couple • us
6
When we checked in the night front desk staff treated us like royalty. Best costumer service and very helpful. Room was
Pros:

Location was great

Cons:

The AC in the room barely worked and it was so warm that just a sheet to cover up with was almost too much. Asked the front desk the next morning to have it checked and nothing was relayed back to us about the issue. Day time front desk person did not say much and did less.

2026-08-31 • via Nuitee
S
Savvannah • family_with_children • us
3
2026-08-30 • via Nuitee
L
Linda • couple • us
10
2026-08-28 • via Nuitee
K
Kimberly • couple • us
10
2026-08-25 • via Nuitee
B
BARBARA • solo_traveller • us
9
2026-08-24 • via Nuitee
J
JaQuella • solo_traveller • us
6
2026-08-23 • via Nuitee
M
Marcy • extended_group • us
2
2026-08-08 • via Nuitee
G
Gwendolyn • couple • us
8
2026-08-08 • via Nuitee
R
Rutledge • solo_traveller • us
10
2026-08-04 • via Nuitee
A
Ariel • couple • us
1
2026-08-04 • via Nuitee
W
WELLS • solo_traveller • us
7
2026-08-04 • via Nuitee