The Ruby Arena

Hotels
6.6 (40 reviews)
Kumarapuram Road, Medical College P.O. , Trivandrum , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Very good staff
Convenient location
Comfortable A/C room
Blankets and toiletries provided
Flexible/late checkout allowed
Cons:
TV remote not working properly
A/C control limited — only able to reduce temperature

Categories

Cleanliness
6.6
Standard quality for this hotel tier
Service
8
Very good staff; staff accommodated a late check-in and allowed a later checkout, indicating strong service.
Location
7.2
Location described as convenient by the guest.
Room Quality
5
Mixed: room was comfortable and had A/C, but guests reported the TV remote not working and an A/C control issue (only reduced temperature).
Amenities
7
Essentials provided (blankets, toiletries); A/C available in the room.
Value for Money
6.6
Standard quality for this hotel tier
Food and Beverage
6.6
Standard quality for this hotel tier
Overall Experience
5.8
Generally positive stay ('Great' headline) with helpful staff, but room equipment issues tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:38

Property Description

Luxurious Spa Centre
Indulge in relaxation and rejuvenation at our state-of-the-art spa center.

Modern Amenities
Enjoy the convenience of flat-screen TVs, free WiFi, and complimentary toiletries in our well-appointed rooms.

Convenient Location
Explore popular attractions like Napier Museum and Padmanabhaswamy Temple, just a short distance away.

Book your stay at The Ruby Arena today and experience luxury and comfort like never before.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.6
Based on 40 reviews
Cleanliness: 6.6
Service: 8
Location: 7.2
Room Quality: 5
Amenities: 7
Value for Money: 6.6
Food and Beverage: 6.6
Overall Experience: 5.8
A
Anoop Mohanan • family_with_children • ru
10
2026-05-23 • via Nuitee
F
Fathimath • solo_traveller • mv
10
Pros:

Very good staff and living

2026-05-12 • via Nuitee
D
Dipu • family_with_children • in
9
Great!
Pros:

The location was convenient and the stay in the A/C room that we got, was comfortable.
Also, all required things like the blankets, toiletries etc. were provided.
Also, since we checked in late after 10:30 pm in the night, they allowed us to checkout next day at 2 pm, 2 hours after the usual checkout time.

Cons:

Minor things like the fact that the TV remote control was not working properly, and the fact that the A/C control worked to only reduce the temperature but not in the other direction.

2026-03-15 • via Nuitee
N
Neevan • extended_group • in
4
Cons:

Better maintenance of the property would help.

2026-02-10 • via Nuitee
A
Ali • couple • mv
5
2026-01-21 • via Nuitee
M
Manoj • family_with_children • in
7
2026-01-19 • via Nuitee
S
Sheela • couple • in
5
2026-01-19 • via Nuitee
S
Sunny • family_with_children • ae
5
Pros:

Location

Cons:

Facilities like fridge and safe

2026-01-04 • via Nuitee
A
Ali • extended_group • mv
8
2025-12-26 • via Nuitee
G
Galvin
2
Pros:

Spa has been closed for 3 months.

I got a room upgrade but it’s a very dated room. The fridge did not work.

2025-12-15 • via Nuitee
B
Bijoy • couple • in
8
Responsive staff. Though in the middle of city you won’t feel the crowd
Pros:

Overall it was good

Cons:

But you can’t say that it was great. It was good

2025-11-27 • via Nuitee
G
Girish Kumar
2
Pros:

Horrendous experience. Property was very poorly kept.No chill in room airconditioner. Stained sheets, delapidated furniture, withered towels, cockroaches in the bathroom, cracked tiles. The breakfast menu is a joke. Staff at lobby is completely un-trained. Took 15 minutes to find the booking, as they were not aware of hotels.com.
Not a family friendly place. There are far better and premium properties in Trivandrum available at this rate.

2025-11-13 • via Nuitee
S
Santhosh • family_with_children • ae
6
2025-09-19 • via Nuitee
F
Faruk • couple • tr
10
2025-08-09 • via Nuitee
N
Neevan • review category business travellers • in
6
Pleasant
2025-05-05 • via Nuitee
K
K • family with young children • in
7
Good
2025-05-04 • via Nuitee
M
Mohamed • young couple • mv
3
Poor
2025-04-14 • via Nuitee
P
Pv • young couple • ie
1
Bad
2025-04-05 • via Nuitee
A
Abdulla • young couple • mv
1
Bad
Cons:

Cockroach too much

2025-02-18 • via Nuitee
J
Jairus • family with young children • in
7
Good
2025-02-17 • via Nuitee