Hawthorn Suites by Wyndham Erie

Hotels
•
Hawthorn Suites
7.3 (785 reviews)
8061 Peach St. , Erie , US
+1 814-315-2589

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent location (near Splash Lagoon, shopping, activities)
Family-friendly; good for families
Spacious rooms
Friendly staff (in many cases)
Strong amenities: pools, hot tub, sauna, splash lagoon connection
Cons:
Cleanliness problems (dirty tubs, cockroaches, cigarette smell)
Maintenance issues (broken furniture, missing tiles, AC failures)
Payment/check-in problems and long waits; poor resolution
Overbooking/room downgrades and being charged full price
Waterpark closed during weekdays / some amenity closures
Breakfast minimal / poor selection
Perceived poor value for the price

Categories

Cleanliness
4.9
Multiple reviews report poor cleanliness: dirty tubs, cockroaches, stale cigarette smell and general lack of upkeep.
Service
8.4
Staff frequently described as friendly and helpful, but there are significant isolated service failures (lengthy payment/check-in issues and indifferent handling of complaints).
Location
9.8
Consistently praised: close to Splash Lagoon, shopping and outdoor activities; convenient access for families.
Room Quality
6.8
Rooms are spacious and sometimes comfortable, but several reports of smells, broken furniture, missing tiles, noisy appliances and AC problems.
Amenities
8.2
Strong amenity set mentioned (pool, hot tub, sauna, connection to Splash Lagoon), though some facilities (waterpark) were closed at times and pool access was described as tedious.
Value for Money
5.8
Multiple complaints about being charged full price for downgraded rooms, high price relative to quality and poor resolution from staff—perceived as poor value.
Food and Beverage
6.5
Breakfast selection described as minimal and not favorable; otherwise limited mentions of F&B.
Overall Experience
8
Mixed overall: good for families due to location and amenities, but overshadowed for some guests by cleanliness, maintenance and booking/payment issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Convenient Location
This extended stay hotel in Erie is ideally situated near a variety of dining options and shopping venues, ensuring a vibrant and convenient stay for guests.

Family-Friendly Amenities
Connected to the exciting Splash Lagoon Indoor Water Park, guests can enjoy endless entertainment regardless of the season. The spacious living areas in each guest room provide a cozy retreat, while the fully equipped kitchen facilities offer the convenience of home.

Relaxation and Recreation
From the soothing sauna and hot tub to the invigorating indoor pool, Hawthorn Suites by Wyndham Erie offers ample opportunities for relaxation. Additionally, the fitness center caters to health enthusiasts, ensuring a well-rounded stay for all guests.

Book your stay now at Hawthorn Suites by Wyndham Erie for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ERI

Location

Guest Reviews

7.3
Based on 785 reviews
Cleanliness: 4.9
Service: 8.4
Location: 9.8
Room Quality: 6.8
Amenities: 8.2
Value for Money: 5.8
Food and Beverage: 6.5
Overall Experience: 8
H
Heidi • solo_traveller • us
6
2026-10-31 • via Nuitee
H
Heather • couple • us
6
2026-10-26 • via Nuitee
J
Jalessa • couple • us
10
Very nice hotel, good for families
Pros:

Location and access was easy

Cons:

Waterpark not open during the week when we stayed

2026-10-23 • via Nuitee
J
Jalessa • couple • us
10
2026-10-23 • via Nuitee
P
Peggy and Mark • family_with_children • us
8
2026-10-21 • via Nuitee
C
Cynthia • couple • us
9
Pros:

Pleasant employees

2026-10-20 • via Nuitee
H
Hetrick • family_with_children • us
9
Building was fan
Pros:

The room was very spacious and friendly staff and awesome whirl tub and great swimming pool and hot tub and sauna you name it.
Close to shopping and outdoor activities and connections to the splash lagoon

Cons:

It smelled of stale cigarettes and the price was expensive and access to location of room from parking and luggage carrying and the pool access location was long and tedious. Breakfast was not favorable and selection was minimal.
Check in with my card was ridiculous beings that I verified ahead of time about having used PayPal debit card to reserve room and remove that card to use my cash app debit card and I was told they wouldn't accept cash app. So I then had to leave check in to go back out and transfer funds to PayPal debit card for the hold to be placed which worked after having to run around the blvd again after being exhausted and eager to rest and fact of having 2 kids one younger and in five points harness so it's just tedious for silly unnecessary trips when exhausted.... Then at checkout I was informed that my card was declined bc I had only enough for the one night and had 300 on card that was on temporary hold from checking in day prior and never have I ever ran into the issues I did about paying bc the point of the hold on the card from checking in is that following morning it's just the same ticket transaction pushed to be paid out the rest of the releasing the hold and changing the same hold into payment by processing it and finalizing it I was told it wasn't the case that for some reason and they guessed that it way bc of prepaid debit card from PayPal that I couldn't leave until I made a payment for room that processes. So I said well release the hold to cancel the first one and then pay it out. Bc I didn't have 600 hundred dollars upfront to cover it until the refund was cleared back to me which they informed me it could take up to a week for it. I said well then you can wait the week out to get paid. Only to have to stand there and my autistic son and two daughters waiting for 2 and half hours from staff try to figure it out.

2026-10-17 • via Nuitee
T
Tara • solo_traveller • us
2
There was dirt and debris floating in the jacuzzi tub which was disgusting couldn’t use the jacuzzi tub they double char
2026-10-14 • via Nuitee
J
JENNIFER • solo_traveller • us
5
2026-10-12 • via Nuitee
K
Kenneth • couple • us
7
2026-10-09 • via Nuitee
M
Margie • solo_traveller • us
8
2026-10-09 • via Nuitee
E
Elisa • couple • us
10
2026-10-09 • via Nuitee
L
Lyons • solo_traveller • us
10
2026-10-08 • via Nuitee
S
Sandra • solo_traveller • us
8
2026-09-17 • via Nuitee
C
Christine • solo_traveller • nl
3
2026-09-14 • via Nuitee
P
Paul • solo_traveller • us
3
Pros:

Staff was friendly.

Cons:

Our AC did not work and it was 76 our whole stay. The tub was very dirty. The bathroom door stuck to the floor when closing and was not able to shut all the way. The kitchen table leg seemed to be broke and was leaning. There was a tile missing and broken off from under the kitchen sink. The bed was not comfortable at all. Overall the cleanliness and maintenance upkeep was not good.

2026-09-14 • via Nuitee
H
Hilary • solo_traveller • us
9
2026-09-11 • via Nuitee
J
Jesse • couple • us
10
Other then the misssing fire place, the place was reasonable.
Pros:

The location was great

Cons:

I thought the room came with a fire place, as the picture showed

2026-09-10 • via Nuitee
R
Reese • solo_traveller • us
10
2026-09-10 • via Nuitee
J
Jennifer • family_with_children • us
1
2026-09-10 • via Nuitee