Duc Huy Grand Hotel and Spa

Hotels
8.3 (28 reviews)
72 -74 Tran Hung Dao avenue Bac Cuong ward , Lao Cai , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Amazing pool
Good pizza delivery service
Cons:
Booking not honored
Poor food options
Rude service at the pool

Categories

Cleanliness
7.26
Deteriorated facilities reported.
Service
8.73
Mixed comments on staff attitude, but standard service quality expected.
Location
8.77
Location not specifically mentioned, assumed standard quality for this hotel tier.
Room Quality
8.72
No specific mentions about room quality.
Amenities
8.75
Pool is amazing, providing good amenities.
Value for Money
8.71
Standard value for money for similar hotels, not specifically mentioned.
Food and Beverage
6.76
Food availability and quality issues raised.
Overall Experience
8.73
General impression includes significant dissatisfaction but is balanced by positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:14

Property Description

Luxurious Accommodation
Experience comfort and style at Duc Huy Grand Hotel in Lao Cai. Each air-conditioned room is equipped with modern amenities including a flat-screen TV, fridge, and a private bathroom. Some rooms even offer stunning mountain views from a private balcony.

Dining Excellence
Indulge in a culinary journey at our on-site restaurant serving a variety of American, Chinese, and Asian dishes. Start your day right with a delicious buffet breakfast offered daily.

Wellness and Convenience
Stay active at our fitness centre or unwind on the terrace overlooking the garden. Our attentive staff at the 24-hour front desk are always ready to assist you and provide valuable tips to enhance your stay.

Book now and elevate your travel experience at Duc Huy Grand Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

Location

Guest Reviews

8.3
Based on 28 reviews
Cleanliness: 7.26
Service: 8.73
Location: 8.77
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 6.76
Overall Experience: 8.73
L
Lương couple vn
10
2026-01-10 via Nuitee
M
Martin couple gb
1
Disappointed
Cons:

They did not honour my booking and despite me showing them proof on the phone they said it was a fake booking and they had no space.

2025-12-04 via Nuitee
J
josefine couple ca
8
Pros:

the pool is amazing

Cons:

no food avaible the day or evening.
tje pizza delivery was cool and bad.
breakfast could be more international.

2025-10-30 via Nuitee
D
Dũng couple vn
7
Cons:

Trang thiết bị xuống cấp

2025-10-06 via Nuitee
Q
Quynh couple vn
10
2025-08-12 via Nuitee
D
Denise family_with_children au
1
2025-07-06 via Nuitee
C
Cloutier solo traveller ca
1
Bad
Cons:

Swimming pool clerk man who works there.. verry bad attitude... in the room its whriten Swimming close at 10 pm.... si I went there at 8 30 pm ... and I met this clerk working there talking to me verry rude....

2025-06-30 via Nuitee
D
Dịu young couple vn
10
The hotel is comfortable, best view, friendly staff. Very good!
2025-05-08 via Nuitee
S
Sarah young couple gb
9
Lovely hotel but slightly out of town.
Pros:

Lovely room with balcony. Great gym and swimming pool. Lovely staff.

Cons:

No towels at swimming pool and lockers do not work. If you want to eat locally, have to get a taxi.

2025-01-15 via Nuitee
N
Nelson young couple us
5
Passable
2024-09-11 via Nuitee
S
San family with young children kh
8
Good stay
Pros:

Good

Cons:

Far from downtown

2024-04-16 via Nuitee
K
Kasey young couple au
6
Pleasant
Pros:

Gym was ok but no towels
Room clean but shower with no screen makes a big mess
Nice reception staff

Cons:

Bathrooms, breakfast

2024-01-05 via Nuitee
T
Thi family with young children vn
10
Exceptional
2023-10-19 via Nuitee
M
Marcel young couple nz
10
Exceptional
2023-09-05 via Nuitee
M
Marcel young couple nz
10
4 Star Lao Cai
Pros:

Perfect exclusive stay

2023-09-04 via Nuitee
C
Chloe family with young children au
9
Superb
Pros:

Room was confortable and location peaceful.

Cons:

The spa was closed when we visited for renovations and restaurant was only open for breakfast. Location of the hotel is away from main food strip so needed to get a taxi in there. Not far but didnt realise we were so far out of Sapa town - about an hour. Only 1 person spoke english, however, we got by with google translate.

2023-08-30 via Nuitee
A
Anonymous young couple vn
10
luxry hotel at its finest
Pros:

the gym is modern, can get a really decent work out in. Big swimming pool to do lane swimming. Room was comfy, modern and clean.

Cons:

Could have been more informative at reception; i.e. letting us know what hours breakfast was etc.

2023-04-11 via Nuitee
B
Bao review category business travellers vn
10
Exceptional
Pros:

Friendly staff

2023-03-01 via Nuitee
P
Peter young couple cn
9
Superb
Pros:

The hotel staff, especially one woman in particular who could speak English, helped us a lot and were always friendly and polite. They even called the bus driver for the van we had arranged to pick us up at a nearby station instead of us having to travel an hour to get to where the original pick-up was in Sapa. We were frazzled after crossing the border from China so was relieved this hotel was a ten-minute drive from the border.

Cons:

There was a KTV somewhere below us on the ground floor. It quieted down pretty early and didn't bother us very much, but something to keep in mind for light sleepers.

2023-02-10 via Nuitee
S
Shane solo traveller au
9
Superb
Pros:

It was just the fact that everything promised on the website was delivered and that the staff were attentive as well as respecting your privacy,just straightforward and professional considering the room rate , extremely good bathroom with full size bath and enough hot water to actually enjoy it after a very chilly day in the mountains,the bed was as comfortable as they get ,loved it

2023-01-26 via Nuitee