Country Cascades Waterpark Resort

Hotels
8.8 (4255 reviews)
204 Sharon Drive , Pigeon Forge , us
+1 877-686-7829

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Indoor water park
Family-friendly
Cons:
Uncomfortable beds
Overpriced food
Café was closed

Categories

Cleanliness
8.88
The hotel and our room were very clean, which made us feel comfortable right away.
Service
9.35
Staff were all friendly, helpful, and genuinely kind.
Location
9.39
We loved the location of the hotel.
Room Quality
8.34
Beds and pillows were uncomfortable.
Amenities
8.87
The indoor water park was perfect and exceptionally clean.
Value for Money
8.33
Food at the coffee shop was very overpriced.
Food and Beverage
8.38
Food was delicious at local restaurant, but café inside was closed.
Overall Experience
8.85
Overall a fantastic family-friendly hotel; we would absolutely stay here again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:32

Property Description

Luxurious Stay in Pigeon Forge, Tennessee

Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.

Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.

Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.

Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!

Important information:

Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.

Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.

The waterpark is open through mid -October. Parking is always limited to 1 space.

Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 19, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Location

Guest Reviews

8.8
Based on 4255 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
K
Kasey Wilson • solo_traveller • us
10
2026-08-29 • via Nuitee
C
Candi • family_with_children • us
7
We had a really good time stuff is very pricy in there .
Pros:

Very kid friendly

Cons:

The slides were closed a lot only open a few hours at a time. Need some windows or something for the inside part all you could smell was bleach. And was hot in there.

2026-08-29 • via Nuitee
L
Lauren • family_with_children • us
10
We had a great time! Plan to come back!
Pros:

So many different things to do with the kiddos! It was our second time coming there and they always have so much fun!

2026-08-29 • via Nuitee
B
Bethany • family_with_children • us
1
2026-08-28 • via Nuitee
K
Kellirae • family_with_children • us
10
Fun had by all!
Pros:

Location, room

Cons:

Inconsistency with measuring kids for the slides. Toddler was measured at dr office at 44 inches. He was allowed to ride the slides all day one day then the next day was turned away causing a real meltdown

2026-08-28 • via Nuitee
G
George • family_with_children • us
10
2026-08-28 • via Nuitee
G
Gloria • family_with_children • us
4
It was somewhat ok
Pros:

The water play for granddaughter.

Cons:

The manager was rude and had nasty attitude and we didn’t get the room we paid for.

2026-08-28 • via Nuitee
J
Jessica • family_with_children • us
10
Over all our stay was amazing!
Pros:

The room was great for our family of 6. The kids enjoyed the pools and slides even the big kids! We will definitely be returning for another stay.

Cons:

Didn’t accept cash.

2026-08-28 • via Nuitee
J
Josh • couple • us
8
2026-08-28 • via Nuitee
K
Kim • solo_traveller • us
10
Pros:

We go every year. The kids have a blast and our stay is always perfect!

Cons:

Nothing!

2026-08-27 • via Nuitee
G
Gloria • extended_group • us
10
2026-08-27 • via Nuitee
M
Montana • family_with_children • us
10
It was awesome 10 out of 10
Pros:

2nd time we’ve been my 2 girls just love everything about it especially the bubble party!!!

Cons:

I would of liked the arcade to be a little cheaper and all the slides to be open in the indoor water park area

2026-08-27 • via Nuitee
P
Paul • family_with_children • us
10
2026-08-27 • via Nuitee
G
Gullett • solo_traveller • us
3
Pros:

The outdoor pools, in door was very cold, hot tub too hot

Cons:

Our room had 2 or more bad smells, too much moisture from ac, and the toilet would not flush unless it had multiple trys. We got sick sick by last night there

2026-08-26 • via Nuitee
B
Becky M. • solo_traveller • us
7
Pros:

They had something for everyone. Everything was clean, people were friendly. Nice place to stay and not expensive.

Cons:

They didn't tell you information when you check in , like breakfast isn't included you eat you pay. Everything in the activity part is extra.

2026-08-25 • via Nuitee
J
John • solo_traveller • us
8
Pros:

The outdoor water park is very nice, especially the toddler splash area. The bed was comfortable and clean, we had plenty of towels and washcloths.

Cons:

One of our rooms felt and smelled damp and could use a dehumidifier, maintenance came and put a rolled up towel on top of the ac unit and it did seem to help. Our toilet whistled for awhile every time we flushed it.

2026-08-25 • via Nuitee
P
Patra • family_with_children • us
8
2026-08-25 • via Nuitee
R
Richard • solo_traveller • us
10
Pros:

This was a weekend trip with grandbabies & they loved it! The facility was amazing & we will definitely be back.

Cons:

The pool towels could be bigger.

2026-08-25 • via Nuitee
S
Susan • solo_traveller • us
10
Pros:

Everything

Cons:

N/A

2026-08-24 • via Nuitee
G
Gena • family_with_children • us
10
Perfect vacation spot for families!
Pros:

Extremely family friendly. Things to do for all age groups. Perfect for families on a budget. You don’t have to leave the hotel once you check in. Perfect Staycation with all the amenities to keep you busy.

Cons:

Nothing

2026-08-24 • via Nuitee