Country Cascades Waterpark Resort

Hotels
8.8 (3943 reviews)
204 Sharon Drive , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Indoor water park
Family-friendly
Cons:
Uncomfortable beds
Overpriced food
Café was closed

Categories

Cleanliness
8.88
The hotel and our room were very clean, which made us feel comfortable right away.
Service
9.35
Staff were all friendly, helpful, and genuinely kind.
Location
9.39
We loved the location of the hotel.
Room Quality
8.34
Beds and pillows were uncomfortable.
Amenities
8.87
The indoor water park was perfect and exceptionally clean.
Value for Money
8.33
Food at the coffee shop was very overpriced.
Food and Beverage
8.38
Food was delicious at local restaurant, but café inside was closed.
Overall Experience
8.85
Overall a fantastic family-friendly hotel; we would absolutely stay here again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:32

Property Description

Luxurious Stay in Pigeon Forge, Tennessee

Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.

Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.

Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.

Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!

Important information:

Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.

Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.

The waterpark is open through mid -October. Parking is always limited to 1 space.

Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 19, 2026 until Fri, May 21, 2027

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3943 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
M
mattgZ8097HP Family
10
Service
Pros:

Allura in the breakfast as a server was phenomenal she was great very professional and on point

Also we had an issue with our room and Gabby up front was super nice about it and worked VERY hard to get it fixed and done well made our experience go from possibly a bad experience to an absolutely great experience Gabby is the best of the best

2026-06-06 via Tripadvisor
8
877curtp Family
10
Great family Vacay!
Pros:

Allure was great for breakfasts. Also Kelly who I’m guessing is the manager is just amazing and is sure that every aspect of your stay is amazing.

2026-06-06 via Tripadvisor
B
brittanypF138WF Family
10
Great service great food
Pros:

Allura was a fantastic server and Sebastian’s cooking was amazing!

2026-06-06 via Tripadvisor
L
lisagS9444CR Couples
10
Breakfast
Pros:

Allura was amazing. Sebastian and Katenin was awesome cook food just right and bacon well done like we asked

2026-06-06 via Tripadvisor
A
Albright solo_traveller us
10
2026-06-06 via Nuitee
D
Diamond family_with_children us
7
It was fun filled and a overall great experience
Pros:

The things for the children to do

Cons:

It was a bit pricey

2026-06-06 via Nuitee
D
debbieeG1674HD Family
10
Allura, our server was very kind and courteous
Pros:

Our server Allura did a wonderful job, was very courteous

2026-06-05 via Tripadvisor
N
Needz1984 solo_traveller us
10
Great overall experience
Pros:

Outdoor pool, indoor pools, slides, free activities

Cons:

Some previously free activities now cost

2026-06-05 via Nuitee
K
kirstenkF8868YC Family
8
Just amazing!
Pros:

Absolutely amazing! Not perfect,but very close! Everyone is friendly and helpful. We ate breakfast downstairs at their restaurant and our waitress Allura was amazing always smiling and very friendly. My daughter got to build a buddy in the gift shop called the outpost. She also got to do the gem mining and Jennifer in the outpost again is absolutely amazing made us feel so comfortable that you’d think we were family friends. I think we spent everyday in the indoor Waterpark and the employees were great at keeping an eye and making sure everyone is safe! We loved adding on to our stay the vacation starter package because the refillable mugs were a money saver! Also they do crafts, glitter tattoos and a dance party every night! Which helped wear out our daughter right before bed time. The arcade and duck pin bowling is so awesome if you stay here you honestly won’t have to leave to find fun adventures! We will definitely be coming back and we already can not wait!

2026-06-04 via Tripadvisor
J
jadee590 Family
10
Nice place for littles
Pros:

I had a great time with my family , went on my last day to get breakfast at Granny Cluckets it was DELICIOUS. Thank you Kay, adrene, and Daniela for cooking , and our servers Allura and bri for the great service. Rooms are decent ours did have a smell to it but the beds are very comfy. It was also cool to have 2 tvs & a beautiful Mountain View. My daughter is four it was just perfect for her without being too overwhelming . We came during the week which is probably why there was less people it was nice to have chairs at the pool. Pigeon forge is sooo cute my daughter loved seeing the “castles”on the drive to the resort. Things are a little pricey but you can have a great time without purchasing all the passes.

2026-06-04 via Tripadvisor
A
amberaY9765KE Family Centre, Alabama
10
Great family stay
Pros:

This place is great for family kid fun. Everyone was so nice and there is alot for the kids to do. It so kid oriented and just overall fun experience! We will be back for sure.

2026-06-04 via Tripadvisor
M
M4402BMelizabethm Family
10
Great place to stay for family
Pros:

Our kids love this resort. Everyone is awesome. Breakfast at Granny Cluckets is a great deal. Thank you Allura, Daniela and Andrene!

2026-06-04 via Tripadvisor
G
G2826IJgregg Family
10
Great breakfast must try!
Pros:

We had breakfast today at the café.

The food was incredible and our server Allura was the best.

Thank you to the great chefs Andrene and Daniela

Greg Gleeson

2026-06-04 via Tripadvisor
D
darrell family_with_children us
10
Pros:

Access to all the water parks and restaurants

2026-06-04 via Nuitee
C
Casey solo_traveller us
10
2026-06-04 via Nuitee
D
Diyar family_with_children us
4
2026-06-04 via Nuitee
C
Caitlyn family_with_children us
10
It was amazing would definitely rate 10/10 and will be coming back!!
Pros:

I loved how maintained it was & how well they took care of their pools .. and I absolutely loved that they have a play area for littles my little boy had an absolute blast!!!

Cons:

There wasn’t much I didn’t like. Everything was great!!

2026-06-04 via Nuitee
C
Climber40661256812 Family Knoxville, Tennessee
10
A great place to stay occupied with fun
Pros:

The walking tacos were great!! They have a great arcade with bowling and racing games, and for the kids they had a dance party. The dance party leader, Ty, was super engaging and fun and the kids loved her. When were able to save up for a little mini vacation in our neighboring tourist town again, we’ll definitely choose this place again.

2026-06-02 via Tripadvisor
C
Cindyluuwhoo Family
10
Summer 2026 vacation is a success
Pros:

We have had a wonderful visit. There are restaurants on site with good deals. I recommend getting the refillable cup if you’re staying more than one night. There is a family meal pass that’s pretty great too. Allura was such a wonderful hostess , just one of the great staff that work here.

2026-06-02 via Tripadvisor
A
Adventurer739309 Family
10
Great service
Pros:

This place is amazing. Very friendly customer service. The food is great. The location is around so many fun things to do.

2026-06-02 via Tripadvisor