Country Cascades Waterpark Resort

Hotels
8.8 (3864 reviews)
204 Sharon Drive , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Indoor water park
Family-friendly
Cons:
Uncomfortable beds
Overpriced food
Café was closed

Categories

Cleanliness
8.88
The hotel and our room were very clean, which made us feel comfortable right away.
Service
9.35
Staff were all friendly, helpful, and genuinely kind.
Location
9.39
We loved the location of the hotel.
Room Quality
8.34
Beds and pillows were uncomfortable.
Amenities
8.87
The indoor water park was perfect and exceptionally clean.
Value for Money
8.33
Food at the coffee shop was very overpriced.
Food and Beverage
8.38
Food was delicious at local restaurant, but café inside was closed.
Overall Experience
8.85
Overall a fantastic family-friendly hotel; we would absolutely stay here again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:32

Property Description

Luxurious Stay in Pigeon Forge, Tennessee

Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.

Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.

Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.

Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!

Important information:

Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.

Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.

The waterpark is open through mid -October. Parking is always limited to 1 space.

Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Dec 29, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3864 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
E
Erica • family_with_children • us
7
Not at this time
Pros:

The water park and balcony

Cons:

It was very hot in the rooms

2026-04-25 • via Nuitee
M
Milam • solo_traveller • us
10
2026-04-24 • via Nuitee
N
Nicholas • solo_traveller • us
10
2026-04-24 • via Nuitee
J
Jaden • family_with_children • us
1
Someone drunk messed our stay all up and made it stressful
Pros:

The property was nice

Cons:

I have a autistic child and a lady that was down the hall from us was very rude cussing us and telling us to shut or some the fuck up in the hallway she was drunk and I asked her nicely to go back in her room and she refused telling me she’s going the way we were heading I asked her to please go ahead and she refused telling me she doesn’t have to then she told me to shut my autistic child the fuck up or she was going to beat my ass that’s when I got up set and her husband ran out the room found out what was going on and pushed her back in the room. Over her being publicly intoxicated and making a unsafe area for family hotel mainly for “kids” I will most likely not be coming back here it destroyed our night and couldn’t sleep over our encounter. Maybe put a limit on the alcohol since it’s a “kids resort”

2026-04-24 • via Nuitee
M
Maliyah • family_with_children • us
8
My stay was good my kids loved it !
Pros:

This property is very close to pigeon forge and all the attractions!

2026-04-24 • via Nuitee
B
Brooke • family_with_children • us
8
2026-04-24 • via Nuitee
M
Martha • couple • us
8
Cons:

Food

2026-04-23 • via Nuitee
R
Ricky • solo_traveller • us
10
2026-04-23 • via Nuitee
B
Bradley • family_with_children • us
10
We cannot wait to come back!
Pros:

Everything was perfect from check in to check out!

2026-04-21 • via Nuitee
J
Jeffery • family_with_children • us
10
2026-04-21 • via Nuitee
• couple • us
8
2026-04-20 • via Nuitee
S
Savannah • family_with_children • us
10
2026-04-20 • via Nuitee
M
Megan • extended_group • us
10
2026-04-20 • via Nuitee
A
Ashley • family_with_children • us
8
2026-04-19 • via Nuitee
M
Mariah • family_with_children • us
10
We had the best time. Very clean, relaxing, easy schedule and everything you need!
Pros:

Everything!

Cons:

Nothing

2026-04-19 • via Nuitee
H
Haleigh • family_with_children • us
10
Short weekend with tons of fun and good food! Comfortable stay for the 6 of us, an we will be enjoying time there again!
Pros:

Enjoyed everything being right there. We didn’t have to really leave, between the food places the arcade and the water park. The Alexa in the room was really neat also my kiddos enjoyed the bedtime story!

Also enjoyed that it was set off from the strip but still easily accessible.

Cons:

Parking could’ve been a bit better but that’s really the only complaint and we were even that worried about it just need more accessible handicap spots

2026-04-18 • via Nuitee
• family_with_children • us
6
2026-04-16 • via Nuitee
T
Trevor • solo_traveller • us
7
2026-04-16 • via Nuitee
J
Jessica • family_with_children • us
10
Pros:

Great location everything was clean. The facilities were nice.

2026-04-16 • via Nuitee
B
Bobby • family_with_children • us
8
2026-04-16 • via Nuitee