Country Cascades Waterpark Resort

Hotels
8.8 (4255 reviews)
204 Sharon Drive , Pigeon Forge , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Indoor water park
Family-friendly
Cons:
Uncomfortable beds
Overpriced food
Café was closed

Categories

Cleanliness
8.88
The hotel and our room were very clean, which made us feel comfortable right away.
Service
9.35
Staff were all friendly, helpful, and genuinely kind.
Location
9.39
We loved the location of the hotel.
Room Quality
8.34
Beds and pillows were uncomfortable.
Amenities
8.87
The indoor water park was perfect and exceptionally clean.
Value for Money
8.33
Food at the coffee shop was very overpriced.
Food and Beverage
8.38
Food was delicious at local restaurant, but café inside was closed.
Overall Experience
8.85
Overall a fantastic family-friendly hotel; we would absolutely stay here again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:32

Property Description

Luxurious Stay in Pigeon Forge, Tennessee

Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.

Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.

Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.

Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!

Important information:

Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.

Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.

The waterpark is open through mid -October. Parking is always limited to 1 space.

Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 19, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Location

Guest Reviews

8.8
Based on 4255 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
C
Casey • solo_traveller • us
8
2026-09-12 • via Nuitee
R
Rutherford • couple • us
5
Pros:

Kids had fun

Cons:

Rooms were way too small!!

2026-09-11 • via Nuitee
K
Kari • family_with_children • us
10
Pros:

It was the perfect stay for a family vacation

2026-09-10 • via Nuitee
D
Dennie • family_with_children • us
10
2026-09-09 • via Nuitee
R
Rebecca J • solo_traveller • us
10
2026-09-08 • via Nuitee
R
Rodzes • family_with_children • us
10
Pros:

I recommend this property

2026-09-08 • via Nuitee
T
Theresa • solo_traveller • us
8
Pros:

The dance party nightly was excellent with Tye. My son is an adult special needs and this was an highlight to his day.

Cons:

Check out time needs changed until 11am. The shower curtain needs changed or replaced.

2026-09-08 • via Nuitee
J
Josh • family_with_children • us
8
Pros:

Location pools activities the view from room

Cons:

Very dated rooms our couch was gross told them and no one came to even look at the couch.

2026-09-08 • via Nuitee
T
timothy • couple • us
6
Pros:

Great location! So many things to do inside of the resort.

Cons:

We didn’t realize it was more centered around children, but we did have a good stay!

2026-09-08 • via Nuitee
H
Hilda • family_with_children • us
10
We had a great time
Pros:

It’s very good lots of things to do for the kids

Cons:

The rooms were clean the staff was very friendly

2026-09-08 • via Nuitee
H
Halcomb • family_with_children • us
4
Cons:

Our first room was on the 3rd floor and immediately smelled like mildew. Once we got to the room, the dresser drawers were open and the dresser was in the middle of the room. The bedding was damp, there was mold covering both mattresses with no mattress protector. The sofa cushions were also covered in mold. There was a dirty sock and old hotel bracelet in the sheets.

2026-09-08 • via Nuitee
C
Charles • solo_traveller • us
10
2026-09-08 • via Nuitee
T
Tina • couple • us
8
2026-09-08 • via Nuitee
E
Erica • extended_group • us
9
2026-09-08 • via Nuitee
H
Heather • solo_traveller • us
10
Worth!
Pros:

The staff was amazing! Tons of activities for kids, the pools and slides was fun, was clean and everyone was just so friendly.

Cons:

Indoor pool was cold and there isnt anywhere shallow inside for littles to sit/stand and splash.

2026-09-08 • via Nuitee
K
Kelli • family_with_children • us
9
2026-09-07 • via Nuitee
K
Katelyn • family_with_children • us
2
Cheap but not worth it
Pros:

Property is in a good location, very central.

Cons:

We were in the 2nd building, there was no wifi signal. And no service for us Verizon people. The pillow case had a nasty blood looking stain on it. We killed a cockroach and a spider.

2026-09-07 • via Nuitee
J
Jessica • solo_traveller • us
9
Pros:

The location was very convenient to everything. The beds were comfortable. We always had new towels which was very refreshing after a day out or swimming.

Cons:

The shows weren't really a show. Never was a crowd for any of them. They were kinda boring. I chose a mountain view and there was barely anything to see for the mountain.

2026-09-07 • via Nuitee
J
Johnna • solo_traveller • us
10
Pros:

We love staying here it is always wonderful.

2026-09-07 • via Nuitee
C
Charles • solo_traveller • us
10
2026-09-05 • via Nuitee