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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Safety deposit box
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Games room
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Bowling
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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Water park
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Heated pool
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Vending machine - drinks
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Indoor pool
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Vending machine - snacks
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Kids' club
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Water slide
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Coffee Shop on site
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Outdoor fireplace
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Stay in Pigeon Forge, Tennessee
Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.
Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.
Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.
Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!
Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.
Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.
The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.
Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.
If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.
Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.
The waterpark is open through mid -October. Parking is always limited to 1 space.
Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 19, 2026 until Fri, May 21, 2027
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Clean ,fun and great food served by Allura sweet on top of good service tasteful and great service overall.definitely coming back.
It is very clean.
Waterpark! Food and coffee onsite! Bunk beds for the kids.
The bed was uncomfortable. Pools were cold, and waterslides were only open certain times.
Breakfast was great and service from Allura was GREAT !! very respectful and on top of her game . Took really good care of our family !! Look forward till tomorrow !!!! YAY !!!!!!!!!
All the water slides and pool areas
The walk to accommodations from the 2nd building to the main
Hotel is nice, but a bit overpriced. Breakfast at Granny Clucketts is priced extremely fair at $35 to feed a family of 4, our server Allura was great. Pizza at the hotel was good and priced decent when buying the meal deal for $50 (2 pizzas, 2 salads &4 cookies). The “watering hole bar” is a metal rack with basic alcohol. However, the hotel has missed opportunities with needed updates. Our room alone has definitely been needing cosmetic attention for sometime. The 7th floor vending machine is out of order, next closest is the 3rd floor. (Thankfully my wife over packs and we have an abundance of snacks). There is a community microwave on each floor, I feel it would be beneficial to have one in each room. Especially if you're paying for a "family penthouse". Our room refrigerator was missing all the shelving rods so you couldn’t utilize the door at all. There was no option on the TVs for subtitles, which I find very strange and inconvenient. Housekeeping was prompt and thorough. Overall, the water parks are pretty nice, the kids activities are cool, food is good. Arcade is mediocre with multiple games not on or working.
We had the best time! We have came here three years now and everytime it's like the first. The staff is very helpful and nice. We got our belly's full with tasty breakfast,lunch and dinner options here and even enjoyed some sweet treats all without having to leave the resort! My kids loved the water park and arcade as well as the dance party. It is safe to say, we'll be back.
Allura was sweet and a pleasure
Renea very nice and food was great
Renea and allura are such great employees. Very helpful and nice. Granny clunkers breakfast family meal was so much food and the cinnamon roll was hugh and delicious
Allura made our experience extra nice, from the smile to her politeness.
Has everything in one place
The Waterpark was great. The tablet in the room was nice.
The wet floor by the ac unit.
Overall a really good trip. I chose to pre-purchase a value pass and meals. I would definitely do this again, but without breakfast. The pizza place, coffee bar, candy shop, ice cream shop, and walking taco stand were wonderful.
If your child is under 13 they will not be able to enter any section of the park without a parent. Both outdoor and indoor parks had good quality entertainment.
I will say thay the park does appear at times to be under staffed. Many employees covering multiple stations often causing a slight delay in being helped. However, their kindness, helpfulness, and politeness was on point so I didn't mind waiting a few extra minutes.
Cabanas: We rented an outdoor Cabana. Upon arrival, the cabana area had not been swept or cleaned from the day before. This was disappointing, as we saw left over juice boxes, chips, ear plugs.
Due to weather they did allow us to switch to an indoor cabana. This was LOVELY! wonderful furniture, clean, fridge, fan, and outlets. The indoor area does have a chlorine smell, however it is not overwhelming (and I am super smell sensitive).
While the rooms are dated, the Beds were comfy and the room clean
The staff was friendly, the parking was plentiful, the bed was comfortable. Ice cream shop was okay. Elevators worked!
The room smelled mildew and moldy. The shampoo, conditioner, body wash was empty in the shower. The air would not stay on it continued to click off every few minutes. Took my family for a weekend getaway and the outdoor waterslides were not in use when we checked in or the next day, which is upsetting since that was the whole reason I chose this resort. Someone broke the step on the ladder to get in the pool on the deeper side and left the parts just laying around, I picked them up and put them together. Their was a lady sitting in the kiddie pool indoor waterpark side doped out and acting very uneasy. I did not like that. I paid for a balcony room pool view and got a view of an old run down house that was for sale on the back side of the resort. Ice machine was broken.
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