Country Cascades Waterpark Resort

Hotels
8.8 (3710 reviews)
204 Sharon Drive , Pigeon Forge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Indoor water park
Family-friendly
Cons:
Uncomfortable beds
Overpriced food
Café was closed

Categories

Cleanliness
8.88
The hotel and our room were very clean, which made us feel comfortable right away.
Service
9.35
Staff were all friendly, helpful, and genuinely kind.
Location
9.39
We loved the location of the hotel.
Room Quality
8.34
Beds and pillows were uncomfortable.
Amenities
8.87
The indoor water park was perfect and exceptionally clean.
Value for Money
8.33
Food at the coffee shop was very overpriced.
Food and Beverage
8.38
Food was delicious at local restaurant, but café inside was closed.
Overall Experience
8.85
Overall a fantastic family-friendly hotel; we would absolutely stay here again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:32

Property Description

Luxurious Stay in Pigeon Forge, Tennessee

Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.

Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.

Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.

Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!

Important information:

Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.

Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.

The waterpark is open through mid -October. Parking is always limited to 1 space.

Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Dec 29, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3710 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
K
Kristina • family_with_children • us
8
2026-04-04 • via Nuitee
S
Shelia • family_with_children • us
10
So much fun. We will be back.
Pros:

So much to do. A great value

Cons:

No coffee pot or microwave in the rooms

2026-04-04 • via Nuitee
C
Cheryl • family_with_children • us
8
2026-04-01 • via Nuitee
C
Crowe • family_with_children • us
10
You could never leave the hire and still have a blast.
Pros:

Absolutely perfect for a family trip with kiddos. The in-room treasure hunt is a perfect example of how these guys go the extra mile. The kids did not want to leave. The hotel is super close to pretty much anything you would want to experience. The indoor water park is fantastic.

Cons:

Breakfast prices. But that’s pretty much everywhere you go.

2026-04-01 • via Nuitee
W
Weeks • family_with_children • us
10
2026-04-01 • via Nuitee
S
Sheilla • family_with_children • us
10
2026-04-01 • via Nuitee
T
Taylor • family_with_children • us
8
Prefect place for children on vacation. Water park was amazing.
Pros:

Super close to everything.

Cons:

The separation of the building was kinda inconvenient. Needs more parking spaces

2026-03-31 • via Nuitee
C
Courtney • solo_traveller • us
9
2026-03-31 • via Nuitee
A
Amber • solo_traveller • us
1
2026-03-31 • via Nuitee
S
Savannah • family_with_children • us
10
2026-03-30 • via Nuitee
S
Shakita • family_with_children • us
6
Pros:

The resort was great, lots of activities for kids and places to eat/snack.

Cons:

The rooms were beyond uncomfortable and hot. The air conditioner continued kicking off no matter what we had the temperature on. I spoke with a couple individuals in my group and other guest as well whom also complained about how hot it was.

2026-03-30 • via Nuitee
E
Eric • family_with_children • us
5
Nice people, lots to do, but they need to do better with cleaning and fix the water pressure.
Pros:

Property was well staffed with lots of stuff to do.

Cons:

My daughters got lice and we had very very low water pressure on the 6th floor.

2026-03-30 • via Nuitee
H
Hanna • family_with_children • us
8
2026-03-30 • via Nuitee
J
Jamal • family_with_children • us
1
Pros:

I booked a room this weekend that I payed for and have to get a refund for power outages.

2026-03-29 • via Nuitee
A
Ashley • couple • us
1
2026-03-29 • via Nuitee
M
Maggie • family_with_children • us
8
Great indoor pool
Pros:

The Waterpark

Cons:

It was a little expensive

2026-03-28 • via Nuitee
M
Montgomery • family_with_children • us
10
2026-03-28 • via Nuitee
B
Brandi • family_with_children • us
10
2026-03-26 • via Nuitee
C
Chasity • extended_group • us
2
2026-03-26 • via Nuitee
S
Sabrina • family_with_children • us
8
Overall we love this place
Pros:

Location, pool, hot tub

Cons:

The internet didn’t work most of the time

2026-03-26 • via Nuitee