Country Cascades Waterpark Resort

Hotels
8.8 (3710 reviews)
204 Sharon Drive , Pigeon Forge , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Indoor water park
Family-friendly
Cons:
Uncomfortable beds
Overpriced food
Café was closed

Categories

Cleanliness
8.88
The hotel and our room were very clean, which made us feel comfortable right away.
Service
9.35
Staff were all friendly, helpful, and genuinely kind.
Location
9.39
We loved the location of the hotel.
Room Quality
8.34
Beds and pillows were uncomfortable.
Amenities
8.87
The indoor water park was perfect and exceptionally clean.
Value for Money
8.33
Food at the coffee shop was very overpriced.
Food and Beverage
8.38
Food was delicious at local restaurant, but café inside was closed.
Overall Experience
8.85
Overall a fantastic family-friendly hotel; we would absolutely stay here again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:32

Property Description

Luxurious Stay in Pigeon Forge, Tennessee

Room Amenities: Each room at Country Cascades Waterpark Resort features a refrigerator, flat-screen TV, and ironing facilities for your comfort.

Fun in the Sun: Enjoy the seasonal outdoor pool and water park during your stay at the Cascades.

Local Recommendations: Let our friendly front desk staff guide you to the best wineries and restaurants in the area.

Experience the thrill of Dollywood just a short drive away, indulge in delicious treats at The Winery at the Old Mill, and explore The Island in Pigeon Forge. With new amenities like Beary Bears Galactic Galaxy and Granny Cluckett’s Breakfast, your stay at Country Tower promises to be unforgettable. Book now for a memorable vacation!

Important information:

Please be advised the property water park is open on a seasonal basis (weather permitting) from mid-March through September. Please call the hotel directly concerning dates outside this range.

Please note that a maximum of 8 rooms may be booked by a guest at one time. Contact hotel for details.

The properties require the credit card holder to present proper ID and the credit/debit card used to pay the first night's deposit at check-in.

Please note that parking during car shows is limited to 1 parking space per room. Contact the property for more information.

If the card holder will not be present at check-in, the property requires that the credit card holder complete a Credit Card Authorization form to be sent in advance of arrival.

Per our policies, we cannot rent a non-handicap room when a handicap room is required or requested.

The waterpark is open through mid -October. Parking is always limited to 1 space.

Cashless
Country Cascades will no longer accept cash as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Dec 29, 2025 until Fri, May 22, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3710 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.38
Overall Experience: 8.85
C
Christopher couple us
10
2026-03-06 via Nuitee
K
Kirsten family_with_children us
10
Pros:

Staff were so friendly and helpful!

Cons:

So many different things to do and so easy to navigate where everything is.

2026-03-05 via Nuitee
W
Woodrow family_with_children us
10
2026-03-03 via Nuitee
C
Casey family_with_children us
10
Very good
2026-03-03 via Nuitee
K
Kendra family_with_children us
10
2026-03-02 via Nuitee
M
Michelle family_with_children us
10
2026-03-02 via Nuitee
M
Mccravey family_with_children us
7
2026-03-02 via Nuitee
T
Taylor family_with_children us
9
Pros:

Games and pool for kids

Cons:

Pillows and air conditioner running all night

2026-03-02 via Nuitee
B
Bowling family_with_children us
10
2026-03-02 via Nuitee
D
David solo_traveller us
10
2026-03-01 via Nuitee
B
B4019BLbrittanyb Family
10
Great Breakfast, Great service!
Pros:

Allura and Jean Phillips were amazing servers! They were very attentive and super friendly! The food was delicious! Highly recommend for breakfast!

2026-02-28 via Tripadvisor
B
B8334MZnathanb Family
10
Book now!
Pros:

Nice family get away for the weekend. Allura & Jean were super nice at breakfast! Very welcoming people and place!

2026-02-28 via Tripadvisor
T
tristae2026 Family
10
100% recommend
Pros:

We recently stayed for 3 nights at Country Cascades for a family get away. My children ages 5 & 7 loved the waterpark, arcade and dance party. Their absolute favorite thing about the resort was the bunkbeds. The staff members were all very helpful and friendly. The location was excellent. The rooms were clean & we will 100% be back.

2026-02-27 via Tripadvisor
T
Trotter family_with_children us
10
Great affordable place with indoor pool and slides
Pros:

Staff was friendly, lots to do on site

Cons:

I didn't like having to close slides every other hour. I understand why it was done for staffing purposes but It wasn't fun for my kids if we showed up at the wrong time and they got to slide on the big slides for 10 minutes and then had to wait an hour because they closed the big slides to open the small slides

2026-02-27 via Nuitee
T
Theelfmom Family
10
Great resort
Pros:

This resort is clean and runs like a well oiled machine. The activities all day for the kids is great because I don't have to plan a lot. The food and sweet treats are great and the coffee shop is delicious! There is a good variety of food on site and the family meal card is definitely worth it. One of the best parts is the adventure passes for the kids! The indoor and outdoor pools are equally fantastic so it doesn't matter what time of year you go!

2026-02-23 via Tripadvisor
D
D1210NRmichaelp Family Orlando, Florida
10
Perfect Family Getaway with Exceptional Staff and a Prime Location!
Pros:

We had such a wonderful stay at Country Cascades Waterpark Resort in Pigeon Forge! From the moment we arrived, it was clear that this hotel is exceptionally well managed and truly focused on creating a great guest experience.
The staff is incredibly friendly and welcoming. Cathy at the front desk was especially helpful and informative — she made check-in smooth, answered all our questions, and gave us great tips about the area. She genuinely seemed to care that we had the best possible stay.
We also have to give a special shoutout to Renea in the coffee shop. She was fantastic! Not only was she warm and friendly every morning, but we noticed she seemed to be working in multiple areas around the hotel throughout our stay. No matter where we saw her, she had a smile on her face and was always helping guests. Her positive attitude really stood out and made our mornings even better.
This hotel is extremely family friendly. The atmosphere is welcoming, the amenities are perfect for kids and adults alike, and you can tell they go the extra mile to make families feel comfortable and entertained.
The location is another huge plus — it’s right in the heart of everything, making it easy to get to attractions, restaurants, and shopping without a long drive.
Overall, Country Cascades is clean, organized, and clearly very well run. The combination of great management, an unbeatable location, and outstanding staff like Cathy and Renea makes this a place we will absolutely return to. Highly recommend for families visiting Pigeon Forge!

2026-02-23 via Tripadvisor
J
Joshua family_with_children us
10
Pros:

Staff is friendly and helpful

2026-02-23 via Nuitee
K
Kristen family_with_children us
10
We all had a very good time.
Pros:

Everything

2026-02-22 via Nuitee
K
KAESwan Family Meridian, Mississippi
10
Allura provided a great experience for our breakfast meal at Granny Cluckets. She was prompt, friendly and helpful with
Pros:

Allura provided a great experience for our breakfast meal at Granny Cluckets. She was prompt, friendly and helpful with any questions I had. She kept our table clean and drinks filled. Great experience.

2026-02-15 via Tripadvisor
A
amandarC7465RZ Family
10
Breakfast
Pros:

Had breakfast Granny Cluckets with Allura as our server. Both the food and service was great! Will definitely be back soon!

2026-02-15 via Tripadvisor