The Luxury Collection Hotel Manhattan Midtown

Hotels
Luxury Collection
8.4 (806 reviews)
151 West 54th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Staff friendliness
Location accessibility
Cons:
Room description discrepancies
Fee misunderstandings

Categories

Cleanliness
7.99
Some reviews mentioned housekeeping and cleanliness were generally good, but with mixed sentiments around room setup.
Service
8.96
Numerous reviews highlighted outstanding service, especially from the staff and management.
Location
9
Many reviews praised the central location close to attractions, making it very convenient.
Room Quality
8.45
Guests enjoyed the spaciousness and quality of the suites, though some issues were raised with the room descriptions.
Amenities
8.48
Guests appreciated the offerings such as Nespresso and other conveniences, but some amenities had undisclosed fees.
Value for Money
7.94
Overall good value, but mixed feelings about some hidden charges might affect perception.
Food and Beverage
7.99
Positive mentions of lobby offerings and the breakfast experience, though some fees were a concern.
Overall Experience
8.36
Despite minor issues, the overall guest experience was largely positive with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:00

Property Description

Luxurious Accommodations
Indulge in the elegance of Conrad New York Midtown's rooms featuring Italian linens, blackout curtains, and stunning views of Central Park in select suites. Enjoy modern amenities like a flat-screen TV, free WiFi, and a convenient USB charger.

Convenient Location
Situated just steps away from Central Park and Fifth Avenue, this hotel offers easy access to iconic landmarks like Times Square and Rockefeller Center. Explore the vibrant city with the help of the knowledgeable concierge team, who can assist you in planning your adventures.

Exceptional Services
Experience top-notch service at Conrad New York Midtown, where a 24-hour health club and room service cater to your needs around the clock. Unwind in style and let the dedicated staff ensure a memorable stay for you.

Book your stay at Conrad New York Midtown for a luxurious and convenient experience in the heart of Manhattan.

Important information:

Please note that newspapers are provided only on weekdays.

Charges may apply for extra beds or cribs, depending upon room type.

Please note that the amount for the first night along with taxes will be pre-authorsided after the reservation is made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 95 per day.

Location

Property Video

Property Accessibility

Total Disability Score: 60.14
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.4
Based on 806 reviews
Cleanliness: 7.99
Service: 8.96
Location: 9
Room Quality: 8.45
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.99
Overall Experience: 8.36
E
Elizabeth family_with_children us
8
Pros:

The location was great, and I liked that the rooms were bigger so it could more easily fit our family

2026-04-08 via Nuitee
M
Markus family_with_children de
9
2026-04-08 via Nuitee
W
Willem family_with_children ae
8
2026-04-07 via Nuitee
M
Maribel family_with_children do
9
2026-04-06 via Nuitee
M
Marcio extended_group br
9
Pros:

Localização

2026-04-03 via Nuitee
M
Marcio couple br
9
Pros:

Localização

2026-04-03 via Nuitee
3
35traceyn Family Columbus, Indiana
10
The Luxury Collection
Pros:

This is a full service luxury hotel. We went out for the evening, came back to water glasses, bottled water and chocolate on the night stand. The cost of the hotel reflects the location but in the end it was worth it. My family enjoyed our stay.

2026-03-24 via Tripadvisor
B
Bombara family_with_children ar
10
2026-03-24 via Nuitee
B
Benzgt Solo travel
10
Great stay
Pros:

Had a great stay. As Bonvoy Platinum, the front desk upgrade me to an amazing suite on the 50th floor. Friendly staff through-out and never had to wait at the desk or restaurant. Breakfast in the restaurant was great as well. Location was perfect if spending time north of Time Square. Easy access to subway too. There was an added fee on my bill that should have not been there,but they quickly refunded that after my stay. Highly recommend.

2026-03-23 via Tripadvisor
O
oolab2022 Friends getaway
10
HIGHLY RECOMMEND
Pros:

Fantastic experience! Our room was so nice (and had an extremely comfy bed, which is a rarity in hotels), the room service was delicious (I'd highly recommend the continental breakfast), and it was just overall a really great stay.

2026-03-22 via Tripadvisor
G
Gareth family_with_children au
10
Pros:

The room was superb and far bigger than expected. Very clean, quiet hotel. Location the best for tourists. We had 2 bedrooms and 2 bathrooms with a seperate lounge area. Very unique in NYC!

Cons:

I loved it all!

2026-03-22 via Nuitee
A
AnnLeinen Couples Jacksonville, Florida
10
Wonderful stay at The Luxury Collection
Pros:

We loved our stay. The hotel is wonderful. Rooms are spacious so when you get back from a long day out and about you have room to relax. Everything was super clean, shower hot/strong pressure with an extra vanity in bathroom!
Location is so convenient too. Glad we chose this hotel and will be back!

2026-03-21 via Tripadvisor
F
Fernando couple ar
10
2026-03-18 via Nuitee
F
Fabbri family_with_children it
9
2026-03-16 via Nuitee
K
Knut extended_group de
8
Preis-Leistung passt.
Pros:

Gute Lage

Cons:

Keine schöne Lobby, nicht sehr gemütlich.

2026-03-13 via Nuitee
F
Flávia couple br
8
Muito bom
Pros:

Tamanho quarto, limpeza, beleza e localização

Cons:

O valor cobrado no final da estadia foi diferente do valor contratado pelo booking

2026-03-12 via Nuitee
I
ILIA couple ru
10
2026-03-11 via Nuitee
I
ILIA couple ru
10
2026-03-11 via Nuitee
B
Borislav couple ch
10
2026-03-10 via Nuitee
G
Giraud family_with_children fr
3
Not professional, not luxury
Cons:

Got a room for 3 instead of for 2, staff super unresponsive and had to remind them several times to get the change done

2026-03-08 via Nuitee