Atlantic Tower Hotel Liverpool By Sunday

Hotels
Sunday
8 (9943 reviews)
Chapel Street , Liverpool , gb

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Room quality issues
Inconsistent food service

Categories

Cleanliness
7.83
Some reviews mention cleanliness positively, but others indicate issues like a smell of cigarette smoke and overall cleanliness could improve.
Service
8.8
Staff were described as friendly and helpful. Despite some issues, service was positively noted in multiple reviews.
Location
8.84
The location is frequently highlighted as a strong positive across reviews.
Room Quality
7.29
Several comments mention issues with room quality, including outdated decor, noise, and heating problems.
Amenities
7.82
Facilities like the restaurant and breakfast service received mixed reviews, affecting this score.
Value for Money
8.28
Overall value is seen as decent for short stays, but some felt the pricing didn't match the quality of service.
Food and Beverage
6.83
Breakfast was criticized for being poor in quality and choice; room service also had delays.
Overall Experience
8.3
Despite some issues, many guests enjoyed their overall experience, especially due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:59

Property Description

Stunning River Views
Experience breathtaking views of the River Mersey from the Mercure Liverpool Atlantic Tower Hotel. The modern rooms, some with views of the Mersey, offer comfort and convenience with amenities like flat-screen TVs and work areas.

Delicious Dining with a View
Indulge in contemporary British and European cuisine at the hotel's restaurant and bar while enjoying outstanding waterfront views. For a more relaxed setting, guests can savor light meals and drinks on the terrace.

Convenient City-Centre Location
Located just a short walk from Albert Dock and Liverpool One shopping complex, the hotel is the perfect base to explore the bustling city centre. With easy access to transport links, including Liverpool John Lennon Airport, your stay at Mercure Liverpool Atlantic Tower Hotel will be both enjoyable and convenient.

Important information:

Any bookings of 7 rooms or more will be subject to the client receiving a group contract directly from the hotel.

If you are traveling using a satellite navigation system, please input the postcode: L3 9AG.

Luggage storage is available at a rate of £5.00 per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Adults stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs GBP 14 per day.

Location

Guest Reviews

8
Based on 9943 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 6.83
Overall Experience: 8.3
O
O7648MHkevint Couples
4
Tired overpriced and chaotic.
Pros:

Tired and not worth the money.
Three lifts and only 1 worked.
A £324 suite with aged yellow Aircon which didn't work - and reception didn't have any record of a maintenance problem.
Maintenance guy called and just went home.
Reallocated a room eventually which was lovely as long as you didn't want any shower gel.
A Rioja wine in the empty bar was slightly alcoholic blackcurrant juice. A complimentary ticket for 'any two drinks' was anything but...
Restaurant food, better to order a 'Just Eat', much better menu and options.
Tired. Overpriced. Could be excellent. Actually a great location, that's all it's got going for it.

2026-07-18 via Tripadvisor
J
johndI1060CQ Couples Irvine, North Ayrshire, Ayrshire, Scotland
8
Modern hotel, well located for Liverpool's attractions.
Pros:

This was booked as a last-minute break on myhotelbreak.com, a company that I’ve used previously with mixed success, but this time is was a good deal.

Arriving by car, the hotel is easy to get to, just off New Quay, one of the roads running parallel to the Mersey. It is well located for the dockside attractions, as well as the main shopping areas, both just a few minutes’ walk away. I should have checked directions for the car park in advance, which isn’t obviously marked (it is in Rumford Place - first left uphill from reception and then on the right, through the archway for Bulloch House), and ended up in the NCP behind the hotel on Fazakerley Street (£17.50/24 hours).

We were checked in by Daniel, who was very friendly and helpful. When he heard it was our first visit to Liverpool he provided a map and marked on various places to visit, knowing we only had enough time to get a flavour of the city, which turned out to be some excellent recommendations.

We were upgraded to a Premier room, which was L-shaped and had a panoramic window view out to the Mersey, with a partial view of the Royal Liver Building. The room itself was large and the first thing that was noticeable on entry was great air conditioning (it was hitting 30 degrees when we arrived). The bed was large and comfortable. There was a fridge (empty). Plenty of storage space. Plenty of power sockets to charge devices, including beside the bed. Large television with plenty of channels. Coffee machine with 4 coffee pods.

The bathroom was quite small by comparison. A deep bath with overhead shower and secondary handheld shower. Plenty space to sit toiletries and mist-free mirror. Most importantly, it was very clean with no mould, which I always think is a sign of good maintenance.

The hotel was very quiet, probably due to it being a Sunday, so breakfast was a combination of continental buffet and cooked to order, which I much prefer. Plenty variety and no portion scrimping.

Staff were very friendly and helpful throughout the stay.

Note that if you are staying for more than a night, the room is only serviced every 3rd day, unless you ask for it (there is a QR code to scan in the bathroom). There are spare towels in the wardrobe.

There were a few parts of the stay that have dropped my review from 5 stars to 4. Some parts of the hotel look like they are a bit tired, but it does look as if there has been a revamp that is ongoing. There were 3 lifts, however only one was working during our stay, which wouldn’t normally be enough for a hotel with (I think) 12 floors – just as well it was a quiet Sunday. Not every pillow had a protective cover on under the pillow slip. This could be an oversight, seeing as they are clearly in use. I prefer a walk-in shower to a bath and found this one really difficult getting into due a combination of it being very deep and a limited space due to the shower screen.

Overall, I was very happy with the stay, particularly taking the price into account. It meets the criteria that I set to measure any hotel stay – would I stay again and would I recommend it? Yes, to both.

2026-07-18 via Tripadvisor
S
Shazia solo_traveller gb
6
tiny rooms
Pros:

the location was great

Cons:

the room was tiny for a family room ac was on top of the sofa bed and the person on the sofa bed was very uncomfortable

2026-07-18 via Nuitee
N
Nick couple gb
4
With 27 degree heat it would be nice to have an air conditioning system that worked. Whilst we were moved to a new room
Pros:

Location of excellent

Cons:

2 out of three lifts out of order
Air conditioning broken in room

2026-07-18 via Nuitee
J
Jac solo_traveller gb
8
2026-07-18 via Nuitee
A
Ashif extended_group gb
9
Good and comfortable, limited paid parking.
Pros:

Great location, clean and comfortable room.

Cons:

Only 1 lift was working at the premises out of 3.

2026-07-18 via Nuitee
R
Richard extended_group gb
9
Pros:

Good

Cons:

N/A

2026-07-18 via Nuitee
P
Page couple gb
10
Brilliant views great rooms
Pros:

Friendly really expecting reception staff helped us a great deal when stayingvto visit daughter at Walton

2026-07-18 via Nuitee
P
Patrick couple fi
7
2026-07-18 via Nuitee
A
Audrey couple gb
8
Suitable for needs but a tad pricey
Pros:

Location and parking

Cons:

Unfortunately 2 of the lifts weren’t working which was a bit inconvenient- also I thought breakfast was in the cost but it wasn’t so I thought the stay was a bit expensive

2026-07-18 via Nuitee
P
peter solo_traveller gb
6
2026-07-18 via Nuitee
D
david solo_traveller gb
5
Basic and well meaning.quite a few flaws.
Pros:

Overal tidy. lifts trerrible. Only one lift was operationalol out of potentially three. Very bad news when the coach parties arrived. Very happy with the roof terrace bar. i think it is called the VU bar. Great place to be with fantastic vires and for me the music was in line with my age.

Cons:

lifts were terrible. very small en suit bathroom and dangerous as there were no grab handles. You take your life into your own hands when trying to have a shower.

2026-07-18 via Nuitee
S
shea solo_traveller gb
7
Cons:

There was only one lift working

2026-07-17 via Nuitee
M
Mohammad solo_traveller gb
9
2026-07-16 via Nuitee
O
Owain family_with_children gb
9
Clean and comfortable would definitely recommend.
Pros:

Location was fab overlooking the river Mersey, air conditioning was incredible 2 lifts were out of service, but these things happen, you just have to be patient and wait for the 1 lift that was working !! Room was lovely clean and comfortable, coffee tea biscuits brilliant. Would definitely stay again the staff helpful and happy to chat.

Cons:

Just the lights really but again these things happen happen and if you don't let them ruin your stay then everything else will be fine.

2026-07-16 via Nuitee
I
Ian solo_traveller gb
8
2026-07-16 via Nuitee
N
Natalie couple au
9
Great location, good value, close to lots of attractions.
Pros:

Very central, close to restaurants and shops. Great view of the river.

Cons:

Only 1 lift working which wasn’t ideal.

2026-07-16 via Nuitee
E
Elisa Gava William s solo_traveller gb
10
Ottima posizione
Pros:

In una ottima posizione. Personale presente e disponibile. Camera familiare. Materasso comodo. Bagno con vasca. Aria condizionata. Abbiamo potuto lasciare le valigie alla reception dopo il check out.

Cons:

Con il divano letto aperto gli spazi erano ristretti. Il materasso del divano letto era scomodo. Le finestre non si potevano aprire. Due su tre ascensori erano fuori servizio.

2026-07-16 via Nuitee
I
Ian solo_traveller gb
8
Pros:

Location and staff.

Cons:

Nothing really.

2026-07-16 via Nuitee
C
Cornelia solo_traveller de
10
Pros:

Super Lage! Parkplätze um die Ecke gar kein Problem! Für 24 Stunden 17,50 GBP!!! Personal äußerst bemüht! Alles sehr sauber und nicht abgewohnt! Weiter empfehlen!

2026-07-15 via Nuitee