Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Cleanliness issues
High prices for some services

Categories

Cleanliness
7.99
Rooms were not clean according to some reviews.
Service
9.46
Staff were very accommodating and helpful.
Location
9.5
Great location with easy access to transport and amenities.
Room Quality
8.45
Rooms were spacious and comfortable.
Amenities
8.98
Facilities available, but some minor issues mentioned.
Value for Money
8.44
Some guests mentioned high prices for certain services.
Food and Beverage
8.99
Three free meals provided, overall positive sentiment.
Overall Experience
9.36
Many guests expressed a desire to return, indicating satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:12

Property Description

Prime Location Beside World's Largest Amusement Park
Nestled beside the world's largest amusement park, the 5-star Lotte Hotel offers unparalleled convenience for thrill-seekers and families alike.

Luxurious Rooms and Dining Options
Indulge in the comfort of spacious rooms equipped with 37-inch flat-screen TVs, premium toiletries, and more. Enjoy a culinary journey at Toh Lim for delectable Chinese cuisine or savor a buffet feast at La Seine.

Exclusive Club Lounge Experience
Unwind at the club lounge with offerings like afternoon tea, happy-hour service, live stations, and a breakfast buffet. Elevate your stay at Lotte Hotel with exceptional amenities and services.

Ready to experience luxury and convenience at Lotte Hotel? Book now to secure your unforgettable stay.

Important information:

The hotel may pre-authorize your credit card upon booking. Payment has to be made upon arrival.

Please note that the indoor swimming pool, sauna and fitness club are closed every last Monday of each month.

All ages are allowed to Club Lounge (Adult supervision required during alcohol service hours)

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ICN

Location

Guest Reviews

8.9
Based on 1958 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 9.36
A
Arline • couple • us
10
Perfect special retreat
Pros:

The location and Club floor access

Cons:

It would be nice to have a list what is available in the hotel

2026-09-17 • via Nuitee
J
JONG HYEOK JOHN • couple • ca
7
Pros:

평소 롯데호텔을 좋아하는 사람으로서 대체적으로 만족스러웠어요.

Cons:

체크인카운터 일부 직원의 응대가 불편하였어요. 머무는 동안 대부분의 직원들은 잘 대해주었고 고마웠습니다.

2026-09-17 • via Nuitee
A
Alexandr • family_with_children • ae
6
2026-09-15 • via Nuitee
E
Enkhtaivan • solo_traveller • mn
7
2026-09-15 • via Nuitee
S
Solongo • couple • mn
8
2026-09-15 • via Nuitee
S
Solongo • couple • mn
8
2026-09-15 • via Nuitee
山下 • family_with_children • jp
5
Pros:

チェックイン時に私の名が無く中国人名で予約されていたが電話番号などで調べて何とか宿泊することが出来ました

Cons:

上記の件タブルブッキングなのか乗っ取られたのか確認して連絡ください。

2026-09-13 • via Nuitee
K
Khuderchuluun • family_with_children • mn
8
2026-09-13 • via Nuitee
A
Alexandr • couple • ae
5
Pros:

Расположение чистота в номере

Cons:

Заселение, начинается в 03:00, создается очередь все очень неудобно и некомфортно. Также могут попросить поменять номер на худшую категорию после того как вы уже его оплатили

2026-09-10 • via Nuitee
영삼 • solo_traveller • kr
8
2026-09-09 • via Nuitee
F
Fang-Ting • family_with_children • us
8
Pros:

the location is not too bad, there are malls across the hotel, but it will need to take some time to go to some city area.

Cons:

even thought the room door is heavy but it still cant avoid the sounds from the hallway. actually you can easily hear the noise outside of the room.

2026-09-08 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-09-08 • via Nuitee
B
BOMI • couple • kr
10
2026-09-07 • via Nuitee
D
DAE HAK • family_with_children • us
10
Excellent service and great department store near by
Pros:

Great location

Cons:

Not applicable

2026-09-07 • via Nuitee
B
BOMI • extended_group • kr
10
Pros:

숙소 근처에서 쇼핑도하고 맛있는 것도 먹을 수있고….호텔 근처에서 할 수있는것들이 많아요. 이용은 안했지만 놀이동산에 가신다면 호텔에서 바로 갈 수있는 점도 좋아요 : ) 아침은 뷔페로 먹다가 룸서비스로 먹어봤는데 편하고 맛있게먹었어요!

2026-09-06 • via Nuitee
P
peiran • couple • us
9
2026-09-05 • via Nuitee
S
Shin • couple • kr
9
2026-09-05 • via Nuitee
S
Syuhaidah • solo_traveller • sg
8
Pros:

The cleanliness of the hotel room and items provided were sufficiently comfy.

Cons:

Location a little far frm everything else in korea. Only lotte world is the closest.

2026-09-04 • via Nuitee
A
Ariunaa • family_with_children • mn
10
2026-09-04 • via Nuitee
M
Mesut Bahtiyar • family_with_children • tr
10
2026-09-04 • via Nuitee