Hotel Acacias de Vitacura

Hotels
8.3 (931 reviews)
El Manantial 1781 , Santiago , cl

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful garden
Cons:
Limited breakfast options
Room updates needed

Categories

Cleanliness
8.44
Some reviews mention cleanliness positively, but others express the need for updates.
Service
8.91
Staff is described as helpful and friendly across several reviews.
Location
7.95
Location is described as quiet but remote, requiring transport to access attractions.
Room Quality
7.9
Rooms have been noted as needing updates, with mixed feelings on comfort.
Amenities
8.43
Positive mentions of garden and pool facilities, though some amenities underwhelming.
Value for Money
8.39
Expectations of quality were mentioned to be higher than what was received at times.
Food and Beverage
7.44
Multiple reviews highlighted poor breakfast options and late service.
Overall Experience
8.91
General feedback was positive with emphasis on natural surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:00

Property Description

Luxurious Rooms with Modern Amenities

Hotel Acacias de Vitacura offers elegantly designed rooms with private bathrooms, air conditioning, and cable TV, providing guests with a comfortable and relaxing stay.

Convenient Services and Facilities

Guests can enjoy the convenience of a 24-hour front desk for laundry services and room service. During the summer, the outdoor swimming pool is perfect for a refreshing dip, while the large private park offers a serene escape within the property.

Ideal Location and Added Perks

Conveniently located near Los Dominicos metro station and just a short drive from the Military School and the airport, Hotel Acacias de Vitacura also provides spacious free private parking for guests, ensuring a stress-free stay.

Book your stay at Hotel Acacias de Vitacura now to experience luxury and convenience at its best.

Important information:

All guests checking-in on the weekend must provide their official permit provided by authorities as the city is in "phase 2" and there is lock-down during weekends.

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sun, Mar 15, 2026 until Sun, Nov 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMB

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for US$21 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for US$21 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 931 reviews
Cleanliness: 8.44
Service: 8.91
Location: 7.95
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 7.44
Overall Experience: 8.91
P
Pascalle solo_traveller cl
5
Pros:

ubicacion.

Cons:

mucho ruido interno, la puerta del baño no cerraba, tv pequeña

2026-04-30 via Nuitee
A
Axel couple de
10
Eine Oase der Ruhe in Santiago
Pros:

Santiago ist eine große, laute und hektische Stadt. Was für eine Wohltat, in diese Oase der Ruhe zu kommen. Das Bett war sehr bequem, man konnte sogar nachts das Fenster auflassen. Das Frühstück war sehr lecker. Die Lage ist ebenfalls positiv zu bewerten für Ausflüge in der Umgebung.

2026-04-28 via Nuitee
R
Ricardo couple br
8
2026-04-28 via Nuitee
J
Johana couple cl
8
2026-04-24 via Nuitee
M
Monica solo_traveller cl
5
Pros:

Tiene buen desayuno y la habitacion limpia.

Cons:

Las instalaciones eran muy antiguas

2026-04-24 via Nuitee
F
Fernando solo_traveller cl
10
2026-04-24 via Nuitee
J
José Sergio Andrés couple cl
7
Lugar maravilloso infra requiere upgrade
Pros:

Sencillo le falta una manito gato pintura , el lugar es precioso increíble dónde está .?

Cons:

Cortinas horribles

2026-04-24 via Nuitee
L
Lai Si family_with_children pe
8
2026-04-22 via Nuitee
G
GUSTAVO ANDRES solo_traveller co
9
Muy buena atención, cómodo y acogedor.
Pros:

Las instalaciones del hotel son muy acogedoras, al igual que las habitaciones, amplias, cómodas, muy bien dotadas y muy buena distribución del espacio, limpias y acogedoras, la alimentación brindada por el restaurante del hotel muy deliciosa.

Cons:

Con respecto a la ubicación, el hotel está en el costado de la localidad de Vitacura, que lo hace un poco retirado sin ser este un gran problema pero que es importante informar a los clientes, el transporte (servicio de taxi) no llega al hotel porque no conoce que ahí está, por lo que se debía salir del hotel para esperar estos servicios.

2026-04-20 via Nuitee
C
carlos solo_traveller cl
10
Pros:

Comfortable

Cons:

None

2026-04-20 via Nuitee
R
Rafael solo_traveller jp
9
Great Comfort
Pros:

The breakfast was good and convenient. The staff were prompt and friendly.

Cons:

There was nothing to report on this issue.

2026-04-20 via Nuitee
E
Elizabeth extended_group bo
8
Por lo demás, lindo
Pros:

Diferente a todos, la naturaleza y vegetación muy linda

Cons:

El desayuno muy tarde 8:30 , nosotras necesitábamos salir a las 7:00
Les pedimos que nos preparasen aunque sea una fruta, debíamos estar temprano para hacer una competencia deportiva y no pudieron ayudarnos

2026-04-19 via Nuitee
S
Sonia couple us
10
This is the 4th time I stay here and hope to do so again.
Pros:

The staff is incredibly friendly. The rooms are very clean. Bed was comfortable. The setting is beautiful. Breakfast was good.

Cons:

I wish they had a gym.

2026-04-18 via Nuitee
P
Pedro couple cl
9
Pros:

La ubicación, el l desayuno, y la vista entre tanta vegetación

2026-04-17 via Nuitee
P
PVC solo_traveller pe
9
2026-04-16 via Nuitee
C
Constanza solo_traveller cl
10
2026-04-12 via Nuitee
S
Soledad couple cl
9
2026-04-12 via Nuitee
L
Luc solo_traveller be
9
2026-04-08 via Nuitee
M
Mark couple cl
9
2026-04-08 via Nuitee
I
Isabel family_with_children cl
10
El rincón favorito para descansar
Pros:

Las instalaciones, donde está ubicado es hermoso. El personal muy amables, cordiales y empáticos.

Cons:

Absolutamente nada.

2026-04-06 via Nuitee