ARIA Sky Suites

My wife had a medical emergency around 10pm on 4/5. We called the emergency line and you sent some woke lady who was more interested in protecting her rear then comforting or caring for my wife. While my wife was having chest pains and heart palpitations this lady was asking for her id and of all things a players card. That can wait. We are registered guests, go check the registry but to harass my wife for a players card is insane. Then she needed pics of the id and players card but failed to Bring a phone and the next person didn’t finally she took pic when someone brought a phone and I caught her taking pictures of my wife undressed as the emts were attempting to run an EKG. She also started getting nosey and writing down my wife’s prescription drugs as the emts read them out. How’s her HIPPA training and what security assurances are in place? This is not ok!

Terrible front deak staff. I was delayed for 4 hours before a room was assigned to despite having made the reservation 3 months earlier

The Borgata is an excellent place to go for a midweek escaped and joy fine dining, massage and the full casino experience.

I have a medical condition and I take insulin that needs to be stores in a refrigerator. I have requested one from the minute a checked in and I followed up twice. I was told none is available, not even for medical purposes. The workers the I talked to at the guest service and the lobby personnel do not seem to care about my medical condition. Their response was that they have 400 rooms so they can not accommodate everyone even if it’s for medical reason. I made it clear that insulin can not be stored on ice or room temperature, otherwise it will not work, again nobody care. For the 3 nights that I have stayed there I never had the refrigerator. If you have a medical condition DO NOT stay at Luxor as your health may be compromised.

Awesome and i like everything in vadara

Not worth it for the discounted price because amenities are lacking. The cardio center was so small compared to how big the hotel is and everything was overpriced

Lots of great amenities and very clean. The downside was that the restaurants were overly expensive and their food was well below acceptable standards.

Very nice room, very modern with kitchen bedroom and bathroom. Only issue is coffee is not complementary that is setting next to the coffee pot and its $18.00 for 2 paper cups, 2 coffee pods. Bottle water next to coffee pot is not complimentary either. When asking one front counter associate, we were told it was free, then after using it, we were told from another Cust. Service rep. That it was not complimentary. We ended up gping to Walmart and buying water and coffee, alot cheaper.

Everything about our stay was luxurious. Highly recommend this experience!

We chose Mandalay Bay because we’ve enjoyed past visits. They do not have necessary staffing. The check in process was horrible and we could not make use of paid early check in. The swimming pools were overcrowded and not heated. Not enough chairs provided provided at the pool. Staff looked miserable and were rude.

Great check-in experience, housekeeping was very friendly, concierge was very friendly and security was as well

The pool and room was nice, but the main reason I booked this hotel was so I could charge my electric vehicle here while I stayed, but the six times that I walked past the chargers, they were all being utilized. Most likely by employees as well.

Had a great time and buffet was satisfying

Great food in hotel, safe for family and 5 min from strip

Terrible rooms, I got a king suite was covered in throw up stains, and who knows what else!

Where’s my money you people are a bunch of thieves kidnapping women and children

First three times at the hotel were completely amazing. I don’t know what happened but the last time everything completely changed my room wasn’t up to par. The view out of my window show nothing but a rooftop while checking in the gentleman was extremely rude. Me and my friend went up at the time and I was instructed to go back and wait in line.

Horrible experience. First they make you pay for your drinks while already losing money. Then im already playing one amount on a blackjack table for a while then they raise the minimum and tell me I have to play that amount smh

Went to get Married to a Vegas Wedding. Started out real bad when you get a 200 dollar security for every room we got for our wedding party . One it was a surprise to me and that was 800 dollars that they held from me. Seems like little surprises like that every where you turned around . 50 dollars just to use a modern equipment that should not be charged. I will never come back to this hotel. Cosmo is where I definitely will go back to.

Check-in was a long wait, and the staff didn't care about you. The restaurants are very expensive, and I was told that if I didn't take a 2-chair table, I should leave for another restaurant. You don't say that to paying customers. The place was empty at that time. All casino games are costly here. The pools looked good from my room, but I don't use them. I use my MGM credit card to get deals on rooms, but I will stay away from here. Look at other MGM casinos for a good time.