Hotel Indio Inn

Hotels
•
Independent
8.6 (11 reviews)
BOLIVAR, ABDON CALDERON, Otavalo, Imbabura Province, 100201 , Otavalo , EC
593-991 347 994

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Facilities

Free breakfast
Full-service spa
Free WiFi
Luggage storage
Continental breakfast
Concierge service
Free breakfast
Full-service spa
Smoke-free property
Billiards or pool table
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent breakfast

Categories

Cleanliness
8.3
Standard quality for this hotel tier.
Service
8.97
Staff was eager to do their best to help.
Location
8.51
Standard quality for this hotel tier.
Room Quality
8.46
Standard quality for this hotel tier.
Amenities
8.49
Standard quality for this hotel tier.
Value for Money
8.54
Standard quality for this hotel tier.
Food and Beverage
9
The breakfast is unlike any hotel breakfast in the states. Excellent!
Overall Experience
8.56
Lovely, easy, quiet stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:30

Property Description

Luxurious Spa Services
Indulge in relaxing massages at the full-service spa during your stay at Hotel Indio Inn.

Delicious Dining Options
Savor a meal at ANCESTRAL restaurant or grab a snack at the hotel's coffee shop.
Start your day with a complimentary continental breakfast served daily.

Convenient Amenities
Take advantage of services like luggage storage, laundry facilities, and a roundtrip airport shuttle.
With complimentary wireless internet access and free self-parking, your stay is hassle-free.

To book your stay at Hotel Indio Inn and experience luxurious amenities and convenient services, visit our website now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: UIO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 11 reviews
Cleanliness: 8.3
Service: 8.97
Location: 8.51
Room Quality: 8.46
Amenities: 8.49
Value for Money: 8.54
Food and Beverage: 9
Overall Experience: 8.56
J
Julio Ernesto • solo_traveller • ec
9
Pros:

Personal muy amable

Cons:

Un poco de más mantenimiento

2026-05-13 • via Nuitee
J
Jessy • solo_traveller • ec
10
2026-05-05 • via Nuitee
• extended_group • ec
9
2026-04-25 • via Nuitee
M
Manuel • family_with_children • pa
10
Todo bien
Pros:

Hotel bien ubicado para recorrer el centro. Instalaciones limpias. Personal amable.

2026-02-22 • via Nuitee
A
Ana Lucia • extended_group • ec
3
NO ME HOSPEDE PORQUE NO HAY ASENSOR PARA TRASLADO DE PERSONAS CON DISCAPACIDAD EL HOTEL ES MIY BONITO LA GENTE AMABLE
Pros:

El hotel es bueno está bien ubicado la gente es amable

Cons:

Lamentablemente no pude quedarme porque no disponen de asensor y mi hijo es discapacitado por tanto no tengo la movilidad que necesito

2026-02-11 • via Nuitee
R
Ricardo • family_with_children • ec
8
2025-09-07 • via Nuitee
D
Diego • solo_traveller • ec
10
Excelente
Pros:

Excelente

Cons:

Excelente

2025-09-01 • via Nuitee
J
Juniper
10
Pros:

Lovely, easy, quiet stay for someone who speaks little Spanish and a quick night stay. Staff was eager to do their best to help when I didn’t understand. The breakfast is unlike any hotel breakfast in the states. Excellent!

2025-07-13 • via Nuitee
D
David • review category business travellers • gb
9
Superb
Pros:

Very friendly staff.

2025-04-28 • via Nuitee
R
Ruth • solo traveller • au
8
Very good
Pros:

Great location within 5 minute walk of Poncho Square/ market. Comfortable and clean rooms around central with lots of plants / natural light courtyard. Room had lots of cupboards plus desk. Breakfast served in an upstairs front room overlooking street with fresh fruit/hot egg dish/ bread/ croissant. Good security at front door with it locked when no-one is at reception. Helpful staff.

Cons:

Lighting in bedroom could have stronger lightbulbs for room and reading light - very dim. Note there are two hotels with very similar names in Otavalo - this one is in Simon Bolivar

2025-01-28 • via Nuitee
D
Daniel • young couple • au
9
Superb
2024-11-27 • via Nuitee
A
ASIEL LUGO
10
Pros:

All perfect

2024-10-30 • via Nuitee
L
Leslie
10
Pros:

Close to indigenous market, shopping, restaurants, attractions.

2024-08-27 • via Nuitee
R
Richard • group • us
7
Good
Cons:

No AC
Carpet was very old and looked dirty.

2024-08-06 • via Nuitee
G
glen • partner
10
Pros:

Wonderful stay experience! The staff at Hotel Indio went above and beyond to make us feel at home and our stay most enjoyable. Would stay with them again with zero hesitation. If you find yourself in Otovalo, look them up- you’ll be pleased.

2024-01-17 • via Nuitee
V
Verified traveler
10
Everything you'll need plus helpful, friendly staf
Pros:

I haven't stayed in the town of Otavalo before; usually I prefer out in the campo. This time though I was on a specific mission at the market and must have asked the front desk staff 1000 questions and each time they were amazing. I got good restaurant recommendations, a tip on where to go for alpaca, and a great massage they organized before my trip to Quito and flight home.

2023-11-05 • via Nuitee
T
teddy
10
The best place to stay
Pros:

The staff is amazing. This is the best place we stayed in Ecuador. The front desk were extremely helpful with directions and things to do. This hotel and staff deserve way beyond excellent. We would recommend anyone and everyone to this place. The location is great too.

2023-09-24 • via Nuitee
J
Jose
2
Pros:

Reservamos y resulta que el hotel no nos brindó el servicio porque estaba lleno. Me parece una falta de respeto que teniendo una reserva nos digan eso. Entonces que no ofrezcan su servicio por plataforma porque no garantizan la reserva.

2023-09-03 • via Nuitee
G
Gabriela • family
8
Pros:

Gracias muy lindo lugar.

2023-07-01 • via Nuitee
M
Maria • family
8
Pros:

It's was nice place to stay close to everything you need and the people very friendly!!!!

2022-07-20 • via Nuitee