Somerset Lofts

Hotels
11 Cedar Grove Lane , Somerset , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Garden
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Review Highlights

Pros:
Easy access to highway
Front desk staff are nice
Rooms look nice
Cons:
Multiple cleanliness issues
Pest infestation
Poor service
Lack of security
Felt unsafe
No functional amenities
Damaged furniture
Misleading advertising

Categories

Cleanliness
1.5
The overwhelming majority of guests complained about dirty rooms and facilities, unclean beddings, and severe pest problems.
Service
2
Numerous guests experienced poor service, lack of responsiveness, and issues with refunds; very few had positive interactions with the staff.
Location
4.5
While some guests mentioned easy access to highways and markets, issues with safety and cleanliness in the surrounding area were significant concerns.
Room Quality
2.5
Guests generally described the rooms as unsatisfactory, highlighting problems with pests, damaged furniture, and lack of amenities.
Amenities
2
Several guests were dissatisfied with the lack of amenities promised, such as breakfast and room service, and the poor condition of what was offered.
Value for Money
2.7
Guests felt that the hotel did not provide value for money, with several guests expressing a desire to seek refunds or advising others to avoid the property.
Food and Beverage
1
The advertised food and beverage services such as breakfast were not provided, leading to extreme dissatisfaction among guests.
Overall Experience
2
The overall experience was overwhelmingly negative, with a majority of guests advising against staying at this hotel and expressing strong disappointment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 20:19

Property Description

Experience the charm and comfort of Somerset Lofts, your perfect getaway just 17 miles from the prestigious Princeton University.

Modern Comforts
Each air-conditioned room in our hotel is designed for relaxation, featuring thoughtful amenities like a spacious desk and cozy closet space, ensuring a seamless stay.

Scenic Surroundings
Unwind in our tranquil garden, where you can recharge and enjoy a peaceful atmosphere, perfect for a leisurely stroll or moments of reflection.

Friendly Service
Our dedicated staff, fluent in both English and Spanish, are always on hand to ensure your stay is unforgettable, offering personalized recommendations and assistance.

Don’t miss the chance to experience the best of Somerset! Book your stay at Somerset Lofts today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location