Hotel Lucerna Tijuana

Hotels
•
Lucerna Hotels
8.6 (530 reviews)
Paseo de los Heroes 10902 , Tijuana , MX
+52 664 633 3900

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Cleanliness
Food Quality
Helpful Staff
Good Location
Cons:
Construction Noise
Outdated Rooms
Unpleasant Odor

Categories

Cleanliness
7.74
Cleaning bedsheets were found with hair, indicating a lack of cleanliness.
Service
9.21
Staff is described as helpful and courteous, with some exceptions.
Location
8.75
Good location mentioned in multiple reviews.
Room Quality
7.7
Rooms are outdated and some reported odors.
Amenities
8.73
Amenities are decent but construction in the area is a downside.
Value for Money
8.69
Overall perceived as good value based on previous stays.
Food and Beverage
9.24
Food quality received positive remarks in several reviews.
Overall Experience
8.71
General sentiment is positive with some negatives impacting experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:10

Property Description

Outdoor Swimming Pool and Free Wi-Fi
Hotel Lucerna Tijuana offers a delightful stay with an inviting outdoor swimming pool and complimentary Wi-Fi in all rooms. Relax by the poolside or stay connected with loved ones effortlessly.

Diverse Dining Options
Indulge in a culinary journey at Hotel Lucerna Tijuana with the Rivoli Restaurant serving delectable Mediterranean dishes and the El Acueducto Restaurant and Bar offering a mix of Mexican and International cuisine. Start your day right with a satisfying buffet breakfast.

Convenient Location and Amenities
Located near the US Border and Tijuana International Airport, Hotel Lucerna Tijuana provides easy access to key attractions like Centro Cultural Tijuana and the Tijuana Country Club. Enjoy the convenience of a gym, business center, and laundry facilities during your stay.

Book your stay at Hotel Lucerna Tijuana for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TIJ

Location

Guest Reviews

8.6
Based on 530 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 8.71
C
Carlos • solo_traveller • mx
4
Pros:

Ubicación e instalación

Cons:

Apatía de personal para atender pese a ser noche de bodas / luna de miel

2026-09-18 • via Nuitee
L
Lesly • couple • mx
7
2026-09-16 • via Nuitee
A
Ana Victoria • family_with_children • mx
1
MALA ESPERECIA
Pros:

NO, EL SERVICIO NO FUE BUENO, ALBERCA EN REMODELACION, MUCHO RUIDO, NO HABIA LUZ.

Cons:

SERVICIO AL ALBERCA, MUCHO RUIDO DE MAQUINA, NO SERVIA EL AIRE, MALA ATENCION EN GENERAL.

2026-09-15 • via Nuitee
M
Matias • extended_group • cl
2
Pros:

ubicación

Cons:

La pieza se indundo en la noche y al despertar en la mañana habia agua en los pies de la cama.
No hubo electricidad ni aire acondicionado por más de 6 horas.

2026-09-11 • via Nuitee
B
Blanca • family_with_children • us
10
Recommend
Pros:

Very clean and personal very active.

Cons:

Upon our arrival the power has been out for few hours. We were worried as we had a 3 months baby, but thankfully it came back by the time we got to our rooms. Although it was stuffy the entire building but by the night it got better.

2026-09-09 • via Nuitee
A
Aaron • couple • us
10
2026-09-05 • via Nuitee
J
John • couple • us
10
2026-09-04 • via Nuitee
S
Shawn • couple • us
8
2026-08-22 • via Nuitee
T
Tony • solo_traveller • us
10
2026-08-10 • via Nuitee
M
Maria • family_with_children • us
10
Nice staff, everything around the hotel is so clean. The lobby and restaurant were great. Excellent food service.
Pros:

The location and the cleanliness

Cons:

The double beds are too small.

2026-08-07 • via Nuitee
D
Dana • family_with_children • us
1
2026-07-19 • via Nuitee
P
PAVEL • couple • mx
10
2026-07-09 • via Nuitee
B
Bustos • couple • mx
7
Mal
Pros:

Del alojamiento, sólo me gustó la ubicación y la atención del

Cons:

El peor restaurante, que he visitado para el desayuno, incluido en toda mi vida. Pésimo restaurante, pésimos alimentos. No hubo fruta, no hubo café, no hubo nada . qué vergüenza

2026-07-06 • via Nuitee
L
Luis • family_with_children • us
9
Buena
Pros:

La gente, muy servicial

Cons:

Cato para Su calidad

2026-07-05 • via Nuitee
E
Ernesto • couple • us
8
2026-07-02 • via Nuitee
T
Tevin • couple • us
10
We had a wonderful stay at this hotel! The staff was warm, welcoming, and always willing to help. Our room was clean, co
Pros:

Clean , convenient and close to central, have nice patio can get fresh air

Cons:

Close to street get noise so early morning from car honking

2026-06-29 • via Nuitee
K
Kristianna • family_with_children • us
9
2026-06-29 • via Nuitee
S
Santiago • solo_traveller • es
8
The prize it’s a bit higher
Pros:

Location, service

Cons:

Not so clean, needs maintenance! WiFi didn’t work in my room the last day…

2026-05-19 • via Nuitee
M
Mark • couple • us
10
The Best Hotel in TJ!
Pros:

I’ve stayed at the Lucerna and K-Tower several times and have always enjoyed my stay.

2026-05-18 • via Nuitee
J
John • solo_traveller • us
1
Pros:

I did not stay at the hotel.

Cons:

That they cancelled my reservation and charged me all the same for a room I did not stay in

2026-05-13 • via Nuitee