DoubleTree by Hilton Santa Fe

Hotels
•
Doubletree by Hilton
8 (323 reviews)
4048 Cerrillos Road , Santa Fe , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Dirty hallways
Poor location
Issues with room maintenance

Categories

Cleanliness
6.5
The hallways were dirty and not vacuumed during the stay.
Service
9.5
Breakfast staff were friendly and efficient, but general service could improve.
Location
6
Poor location with a crime scene nearby and incidents of break-ins.
Room Quality
7.5
Issues with room maintenance such as a loose toilet and noise from the kitchen.
Amenities
9
Clean rooms and great breakfast bar, fresh cookies at check-in.
Value for Money
7.5
Overpriced for the provided quality and cleanliness of the property.
Food and Beverage
9.5
Great breakfast spread with attentive staff.
Overall Experience
8.5
The experience was mixed with both exceptional breakfast service and significant issues with room and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:59

Property Description

Luxurious Amenities
The Double Tree by Hilton Santa Fe offers a range of luxurious amenities including an indoor and outdoor pool, hot tub, and fitness centre. Guests can also enjoy free Wi-Fi, room service, and a business centre during their stay.

Dining Options
Indulge in delicious meals at Patinas, serving traditional southwestern fare for breakfast and lunch, or head to Mezcal Lounge for a variety of drinks and a full lunch and dinner menu. With these dining options on-site, guests can savor a culinary experience without leaving the hotel.

Convenient Location
Located just a short drive from Loretto Chapel, Camel Rock Casino, Bandelier National Monument, and Los Alamos, the Santa Fe Double Tree by Hilton provides a convenient base for exploring the attractions of Santa Fe. Book your stay now and experience the comfort and convenience of our hotel.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.

For any room including breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 323 reviews
Cleanliness: 6.5
Service: 9.5
Location: 6
Room Quality: 7.5
Amenities: 9
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 8.5
R
Roberto • couple • us
10
Great service in check in & cheoout, and everything in between 😊
Pros:

Skip breakfast

Cons:

Parking

2026-06-02 • via Nuitee
W
WhiteDog711 • Couples • Colorado
8
Pretty good place to stay in Santa Fe
Pros:

Nice, clean, reliable hotel with very comfortable beds. Staying here short beats paying extra fees, taxes, and parking near the downtown plaza. The Doubletree Inn is a nice option to avoid those extra costs.

2026-05-29 • via Tripadvisor
B
B • solo_traveller • us
8
Pros:

Everything

Cons:

00

2026-05-13 • via Nuitee
A
Angie • couple • us
7
2026-05-09 • via Nuitee
M
Marley • couple • us
10
2026-05-06 • via Nuitee
M
Marley • couple • us
10
2026-05-06 • via Nuitee
B
Bre • couple • us
1
Terrible. Will not stay there again
Pros:

The bed was comfortable

Cons:

No water in the shower. The drapery was hanging off - the worst was that they advertise a shuttle that will take you to the plaza and pick you up. We took the shuttle to the plaza and did not come get us. We had to Uber

2026-05-03 • via Nuitee
E
Ekburg • family_with_children • us
9
Pros:

The wonderful cookies, beds were comfy!

Cons:

Hot tub was not working

2026-04-28 • via Nuitee
A
Aaron • solo_traveller • us
9
2026-04-25 • via Nuitee
M
Mei • family_with_children • us
7
Overall comfortable stay with friendly staff.
Pros:

Great staff

Cons:

Jacuzzi was out of order. Elevators were out of order when we arrived and checked out. Had to lug all our luggage up and down 3 flights of stairs. They did send us help which was greatly appreciated.

2026-04-25 • via Nuitee
B
Barbara • couple • us
8
2026-04-24 • via Nuitee
M
michelle • extended_group • us
1
2026-04-21 • via Nuitee
A
Andrew • family_with_children • us
4
It wasn't bad, but won't be staying there again.
Pros:

It was a decent location.

Cons:

The elevator was broken and i'm handicapped. If you have a balcony room next to the pool, expect to be up until they close it. Which makes it hard for early mornings. They will also charge you without telling you if the booking.com virtual card messes up and not send you a receipt which makes it hard to get a refund.

2026-04-16 • via Nuitee
C
Camper31272719584 • Couples
2
Extremely disappoining.
Pros:

I was so disappointed in this Hotel. Hilton used to mean something. This was terrible from the time we walked into the front door. We should have left. The gal at the front desk was friendly but the building, pool, room was awful. The pool only has a capacity of 5 people. The lounge chairs were broken, torn, ripped. The other chairs plastic and cracked. Horrible. Tiny deck area. Absolutely the worst pool I've ever seen. The room was so small. The old fashioned air conditioner on the wall. We had to have the bathroom cleaned 2 times and there was still dark hair on the floor and "gunk". Desperately old bathroom. Absolutely no counter. Just a sink. The LVP floor was filthy. The bed looks comfy. Kept shoes on. Do not stay in this hotel.

2026-04-15 • via Tripadvisor
J
jamesaP2493RB • Couples
8
Pleasant stay.
Pros:

The hotel is going through some updates and those should make a stay here much more pleasant. The breakfasts here were good. The fresh cookies at the desk are very good and a nice touch.

2026-04-02 • via Tripadvisor
A
alafans • Couples • Bridgeport, Alabama
8
Great place to stay in Santa Fe.
Pros:

Simply a great place to stay in Santa Fe. The front desk was staffed with Oscar and Gildse who had plenty of useful information. The hotel is older but it’s nothing more than wear and tear. The only negative we experienced was the main road outside the hotel. We didn’t use the bar or restaurant but did borrow two glasses to use in our room. While we were there they were doing renovations on the second floor. We stayed in room 418 and had no problems.

2026-03-31 • via Tripadvisor
E
Elizabeth • couple • us
3
I would not stay at nor recommend this hotel.
Pros:

The bed was very comfortable.

Cons:

We booked a disabled room but didn’t get that. They did move us the second day into a disabled room but moving into two rooms for a two-day stay was a bother. The main person at the front desk was very difficult and unpleasant. The shower in the second room had a lot of mildew, so much so that we didn’t use it.

2026-03-24 • via Nuitee
T
thomas • family_with_children • us
10
It was amazing to relax and enjoy our time together with no worries at all thanks to the team who runs that double tree
Pros:

Everything was pretty good

Cons:

Nothing

2026-03-22 • via Nuitee
T
Tiana Rivera • couple • us
10
Pros:

Staff, breakfast buffet, pool, cleanliness

Cons:

Nothing we were happy with everything

2026-03-22 • via Nuitee
J
JESUS EDUARDO • family_with_children • us
8
2026-03-08 • via Nuitee