DoubleTree by Hilton Santa Fe

Hotels
•
Doubletree by Hilton
8 (308 reviews)
4048 Cerrillos Road , Santa Fe , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good breakfast
Cons:
Dirty hallways
Poor location
Issues with room maintenance

Categories

Cleanliness
6.5
The hallways were dirty and not vacuumed during the stay.
Service
9.5
Breakfast staff were friendly and efficient, but general service could improve.
Location
6
Poor location with a crime scene nearby and incidents of break-ins.
Room Quality
7.5
Issues with room maintenance such as a loose toilet and noise from the kitchen.
Amenities
9
Clean rooms and great breakfast bar, fresh cookies at check-in.
Value for Money
7.5
Overpriced for the provided quality and cleanliness of the property.
Food and Beverage
9.5
Great breakfast spread with attentive staff.
Overall Experience
8.5
The experience was mixed with both exceptional breakfast service and significant issues with room and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:59

Property Description

Luxurious Amenities
The Double Tree by Hilton Santa Fe offers a range of luxurious amenities including an indoor and outdoor pool, hot tub, and fitness centre. Guests can also enjoy free Wi-Fi, room service, and a business centre during their stay.

Dining Options
Indulge in delicious meals at Patinas, serving traditional southwestern fare for breakfast and lunch, or head to Mezcal Lounge for a variety of drinks and a full lunch and dinner menu. With these dining options on-site, guests can savor a culinary experience without leaving the hotel.

Convenient Location
Located just a short drive from Loretto Chapel, Camel Rock Casino, Bandelier National Monument, and Los Alamos, the Santa Fe Double Tree by Hilton provides a convenient base for exploring the attractions of Santa Fe. Book your stay now and experience the comfort and convenience of our hotel.

Important information:

A valid photo ID and credit card are required at check-in. Special requests are subject to availability, can't be guaranteed and may incur additional charges.

For any room including breakfast: The rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit 20 US dollars per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 308 reviews
Cleanliness: 6.5
Service: 9.5
Location: 6
Room Quality: 7.5
Amenities: 9
Value for Money: 7.5
Food and Beverage: 9.5
Overall Experience: 8.5
J
jamesaP2493RB • Couples
8
Pleasant stay.
Pros:

The hotel is going through some updates and those should make a stay here much more pleasant. The breakfasts here were good. The fresh cookies at the desk are very good and a nice touch.

2026-04-02 • via Tripadvisor
A
alafans • Couples • Bridgeport, Alabama
8
Great place to stay in Santa Fe.
Pros:

Simply a great place to stay in Santa Fe. The front desk was staffed with Oscar and Gildse who had plenty of useful information. The hotel is older but it’s nothing more than wear and tear. The only negative we experienced was the main road outside the hotel. We didn’t use the bar or restaurant but did borrow two glasses to use in our room. While we were there they were doing renovations on the second floor. We stayed in room 418 and had no problems.

2026-03-31 • via Tripadvisor
E
Elizabeth • couple • us
3
I would not stay at nor recommend this hotel.
Pros:

The bed was very comfortable.

Cons:

We booked a disabled room but didn’t get that. They did move us the second day into a disabled room but moving into two rooms for a two-day stay was a bother. The main person at the front desk was very difficult and unpleasant. The shower in the second room had a lot of mildew, so much so that we didn’t use it.

2026-03-24 • via Nuitee
T
Tiana Rivera • couple • us
10
Pros:

Staff, breakfast buffet, pool, cleanliness

Cons:

Nothing we were happy with everything

2026-03-22 • via Nuitee
T
thomas • family_with_children • us
10
It was amazing to relax and enjoy our time together with no worries at all thanks to the team who runs that double tree
Pros:

Everything was pretty good

Cons:

Nothing

2026-03-22 • via Nuitee
J
JESUS EDUARDO • family_with_children • us
8
2026-03-08 • via Nuitee
S
ShankerB • Business • Alpharetta, Georgia
6
Old hotel - average stay for 1 night
Pros:

Stayed here for 1 night. Check in was easy. they have free parking. They did not give me the cookie at check in. they have a small pantry to buy water and stuff. Room was decent but the entire hotel is old. AC is noisy and really disturbing to sleep quality with the loud shut off and on. Had internet login issues and had to call the front desk to get it fixed. The whole place is worn out and could use a renovation. It was pretty cheap. I would not stay here again

2026-02-25 • via Tripadvisor
M
Marie • solo_traveller • us
9
2026-02-24 • via Nuitee
Y
Yazzie • couple • us
10
2026-02-24 • via Nuitee
E
ENRIQUE • extended_group • mx
1
MUY MAL
Cons:

EL TAMANO DE LAS HABITACIONES, LA LIMPIEZA Y ACABADOS EN MALAS CONDICIONES. EL JAQUZZI NO FUNICONABA. EL PRECIO CALIDAD NO ES EL ADECUADO.

2026-02-12 • via Nuitee
M
M4413ASlisar • Couples • Houston, Texas
6
Worn out and down
Pros:

Worn out. You can only wonder why your room has stained carpet, broken fixtures and bad smells. The rooms need refurbishing. It really struck me as to why a hotel or the owner would provide a filthy room.

So I looked up who owns this.

UJAS Santa Fe LLC purchased the property in 2016 from The Hotel Group (THG).

The registered agent for UJAS Santa Fe LLC is Satish Patel, and the company is based in Anaheim, California.

So when you stay in a dirty and filthy Hilton property let Hilton know their franchiser is not up holding his end of the bargain.

2026-01-28 • via Tripadvisor
Y
Yazzie • solo_traveller • us
10
Was very pleased with my stay there. Looking forward to my next stay there
Pros:

Clean and staff very friendly

Cons:

No complaints

2026-01-28 • via Nuitee
C
Cedaina • solo_traveller • us
10
Pros:

The bed was very comfortable

2026-01-22 • via Nuitee
J
Jerry • couple • us
10
Awesome!
Pros:

This is where we will stay when we’re in Santa Fe. Great place

2026-01-19 • via Nuitee
G
Gerri • solo_traveller • us
9
2026-01-19 • via Nuitee
C
Catalina • couple • us
9
When I go back to Santa Fe. I would love to stay there again
Pros:

Good

Cons:

Got stick in elevator. Door would not open. Someone came to help and got us out. Very scary for an 85 yr old lady Please make sure it’s fixed

2026-01-19 • via Nuitee
S
Shawnda • family_with_children • us
2
One night stay. I have stayed at other Double Trees in Tulsa that were very pleasant.
Pros:

The shower was absolutely horrible. I would not stay at this location again. Noticed several flies in the room as well. I was very disappointed and would not recommend this location to anyone.

Cons:

The room and the bathroom were extremely disappointing.

2026-01-19 • via Nuitee
D
Debbie • solo_traveller • us
4
I don't think that handicap room was actually a handicap room. But they said it was.
Pros:

I didn't eat breakfast. And once I was actually able to get up on the bed that was really high for a handicapped person, the bed was comfortable, but it was just not safe for me as a handicapped person to be up that high.

Cons:

No bars around toilet in handicap bathroom. Difficult to get into the shower. Being handicap. And the bed was extremely high. For a handicap person with a walker to get up on.

2026-01-19 • via Nuitee
E
Edward • family_with_children • us
7
2026-01-19 • via Nuitee
E
Emma • couple • us
10
2026-01-03 • via Nuitee