Hotel Lucerna Mexicali

Hotels
•
Lucerna Hotels
8.7 (688 reviews)
Boulevard Benito Juarez 2151 , Mexicali , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Beautiful location
Great service
Cons:
Cleanliness issues
Noisy neighbors

Categories

Cleanliness
8.09
Several mentions of unclean areas in rooms, impacting overall perception.
Service
9.56
Consistently positive remarks about friendly staff and exceptional service.
Location
9.1
Frequent acknowledgments of the hotel's good location.
Room Quality
8.05
Some guests noted issues with noise and unclean floors.
Amenities
8.58
Positive comments about beautiful grounds and available pools.
Value for Money
8.54
Many guests felt the experience was worth the price, especially with the service quality.
Food and Beverage
9.09
Highly praised Italian restaurant and meal experiences.
Overall Experience
8.56
General consensus of a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 13:22

Property Description

Luxurious Amenities
Hotel Lucerna Mexicali boasts 2 outdoor pools, perfect for a relaxing swim under the sun. The modern gym is ideal for guests looking to stay active during their stay. And with satellite TV in every guest room, entertainment is guaranteed.

Culinary Delights
Indulge in a mix of Italian and international cuisine at Mexicali Hotel Lucerna's restaurant. For a more casual dining experience, head to Los Portales Cafeteria for delicious buffets offered daily.

Convenient Location
Situated near the Universidad Autonoma de Baja California, Hotel Lucerna Mexicali offers a prime location for guests visiting the area.

Book now to experience the perfect blend of luxury, dining, and convenience at Hotel Lucerna Mexicali.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MXL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 13 years old and over stay for MXN 450 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 688 reviews
Cleanliness: 8.09
Service: 9.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.56
D
Diana Elizabeth • solo_traveller • mx
10
Pros:

La ubicación y el diseño

Cons:

Que cuando llegue el baño estaba sucio con pis en la taza y la refrigeración del cuarto no servía me vinieron cambiando de cuarto hasta las casi 9 de la noche

2026-07-01 • via Nuitee
T
Tony_Vargas • solo_traveller • mx
9
2026-06-30 • via Nuitee
E
Edgar • solo_traveller • us
10
2026-06-29 • via Nuitee
N
Nidia Liliana • solo_traveller • mx
10
Mis mejores vacaciones
Pros:

El excelente servicio,comodidad, y el buffet.

Cons:

Todo me encantó.

2026-06-27 • via Nuitee
F
Francisco • couple • us
10
2026-06-26 • via Nuitee
G
GERARDO • extended_group • mx
7
BIEN: CUMPLIDOR.
Pros:

EL DESAYUNO BIEN, EL PERSONAL MUY CORDIAL Y PRESTO A AYUDAR; EL PERSONAL EN GENERAL AMABLE EN TODO.

Cons:

LAS SILLAS DEL BAR INCÓMODAS; LA CAMA DE LA HABITACIÓN BIEN PERO LAS TOALLAS DESHILACHANDOSE; CUANDO LLEGAMOS EN LA MADRUGADA DEL LUNES (POR EL AVIÓN) EL SR QUE NOS RECIBIÓ SU TRAJE SE VE QUE NO LO MANDA A TINTORERÍA EN AÑOS;

2026-06-24 • via Nuitee
K
Karla • couple • us
10
Excelente
Pros:

Siempre estamos muy cómodos

Cons:

Por ser verano supongo estaba muy lleno el hotel

2026-06-22 • via Nuitee
A
Antonio • solo_traveller • us
10
Pros:

Todo excelente

2026-06-21 • via Nuitee
M
Mónica • family_with_children • mx
6
Bien, pero muy viejo.
Pros:

La ubicación, la comida.

Cons:

El aire acondicionado hacía muchísimo ruido. La atención del personal de la recepción fue muy deficiente, llegamos a la 1 de la mañana y nos explicó muy mal cómo llegar a la habitación; dimos vueltas y vueltas hasta que una persona de mantenimiento nos rescató.

2026-06-20 • via Nuitee
Y
Yurel • family_with_children • us
1
2026-06-20 • via Nuitee
B
Brenda • couple • us
10
2026-06-19 • via Nuitee
N
Nadine • couple • us
5
2026-06-15 • via Nuitee
A
Adriana • couple • us
8
Pros:

Pretty place, comfort bed, relaxing. Clean bed.

Cons:

no clean enough, some stains on bathroom walls and shower. A lot of mosquitos inside. They did not clean our room.

2026-06-15 • via Nuitee
M
Murillo • couple • us
10
We want for birthday party not know what kind of where we where going it was an excellent day you will definitely stay t
2026-06-13 • via Nuitee
O
Ojeda Sandoval • solo_traveller • mx
9
2026-06-12 • via Nuitee
C
Crisanto • family_with_children • mx
2
Mal trato de los guardias y pésimo el cobro
Pros:

La alberca

Cons:

El trato de los guardias y me retuvieron dinero y es hora que no me lo han reembolsado.

2026-06-11 • via Nuitee
B
Brandon • couple • us
10
Pros:

Nice and clean very great attitude everyone

2026-06-10 • via Nuitee
S
Sandra • couple • us
9
2026-06-09 • via Nuitee
H
Hector • couple • us
9
2026-06-07 • via Nuitee
O
Oscar • couple • us
10
2026-06-06 • via Nuitee