Comfort Inn & Suites Mount Sterling

Hotels
•
Comfort Suites
7.6 (279 reviews)
105 Stone Trace Drive , Mount Sterling , US
+1 859-274-0091

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Swimming pool
Heated pool
Indoor pool

Review Highlights

Pros:
Friendly, helpful and accommodating staff (multiple mentions, Jordan named)
Good breakfast and lobby coffee
Convenient/great location near highway and restaurants
Reasonable price / good value for a budget stay
Clean and comfortable beds reported by several guests
Cons:
Repeated elevator outages and related accessibility/compensation issues
Cleanliness and odor concerns (musty/moldy smell, dirty floors, ants, strong cleaning products)
Maintenance problems in rooms (slanted bathtub, missing grab bars, toilet issues, tattered sofa bed)
Noise from other guests/floors and thin walls
Amenities issues: overcrowded pool, limited fitness options, security concerns at side entrances

Categories

Cleanliness
6.5
Mixed reports: several guests noted clean rooms and beds, but there are repeated complaints about musty/moldy smells, dirty floors, ants in cereal and strong cleaning-product odors triggering allergies.
Service
8.8
Generally positive: multiple mentions of friendly, prompt and accommodating staff (specific praise for Jordan and attentive front desk service when issues were raised).
Location
8.5
Consistently cited as a strength: convenient to the highway and close to nearby restaurants (Cracker Barrel), multiple reviewers call the location great.
Room Quality
6.8
Mixed: many found rooms comfortable and clean, but others reported problems — tattered sofa bed mattress, slanted bathtub without adequate grab bars, noisy floors above, some maintenance issues (toilet, flooring).
Amenities
6.4
Problems noted: repeated elevator outages, limited/poorly maintained fitness area, overcrowded pool, security concerns at side entrances and some broken/out-of-service features.
Value for Money
8.2
Viewed positively by many: described as reasonably priced and good value for a budget stay, with several guests explicitly calling it worthwhile for the price.
Food and Beverage
7.8
Breakfast generally received favorable comments (good variety and attendants praised), though a few found it sparse; lobby coffee noted as great; small complaints about limited half-and-half and cleaning-product smells affecting room experience.
Overall Experience
7.8
Overall mixed-to-positive: many stays described as 'very good' with friendly staff and decent breakfast, but significant negative incidents (flooding from room above, ongoing elevator issues, noise, maintenance/cleanliness problems) led some guests to say they wouldn't return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:03

Property Description

Convenient Location - Located near popular attractions like Fort Boonesborough State Park and Boone Station State Historic Park.
Complimentary Amenities - Enjoy free WiFi and a continental breakfast during your stay.
Comfortable Accommodations - Relax in guest rooms with a seating area and fridge for your convenience.

Book your stay at Comfort Inn & Suites today for a relaxing and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

7.6
Based on 279 reviews
Cleanliness: 6.5
Service: 8.8
Location: 8.5
Room Quality: 6.8
Amenities: 6.4
Value for Money: 8.2
Food and Beverage: 7.8
Overall Experience: 7.8
J
James • solo_traveller • us
8
2026-10-29 • via Nuitee
J
Johnathan • couple • us
10
2026-10-27 • via Nuitee
H
Hilario • couple • us
8
2026-10-26 • via Nuitee
L
Lavanna • family_with_children • us
9
It was good.
Pros:

Staff was friendly. Room clean. Coffee in lobby great.

Cons:

No extra blanket in room. People on floor above very noisy. Breakfast a little sparse.

2026-10-18 • via Nuitee
A
Allen • solo_traveller • us
7
2026-10-16 • via Nuitee
J
Joseph • family_with_children • us
5
Would not stay here again, even at the price.
Pros:

We didn't eat breakfast there, because everyone wanted to go to Cracker Barrel, which was right around the corner.

It was reasonably priced.

We loved the hot water and showerhead.

Cons:

The bathtub was slanted, and taking a shower was precarious, especially because THERE WERE NO GRAB BARS AVAILABLE IN CASE OF A FALL. There were grab bars to get in and out of the tub, but nothing to break a fall.

The entire building had a musty, moldy smell, although we didn't see any mold.

2026-09-14 • via Nuitee
M
Mary • extended_group • us
9
Pros:

Great location.

2026-09-13 • via Nuitee
Z
Zachariah • solo_traveller • us
8
Worth a last minute stop
Pros:

Jordan at the service desk was incredibly helpful, kind, and accommodating. For a budget stay, he offered high-end service.

Cons:

The sofa bed mattress was a bit tattered and doesn't look like it gets turned often.

2026-09-13 • via Nuitee
K
Kathryn • family_with_children • us
8
2026-09-12 • via Nuitee
S
Stephen • extended_group • us
9
I BEEN THERE BEFORE MANY TIMES AND ITS ALLWAYS BEEN GOOD
Pros:

DID NOT EAT THERE

Cons:

NOTHING

2026-09-09 • via Nuitee
R
roger • solo_traveller • us
10
Pros:

It was a nice quiet and relaxing place to stay everyone was very friendly just a great stay now Cody, we sure would appreciate if you'd said a while

2026-09-08 • via Nuitee
J
Jeanne • family_with_children • us
6
It met my needs for what I needed. A place to sleep and shower
Pros:

Convenience to the highway. Staff was prompt and friendly. Staff were accommodating for requests for additional towels.

Cons:

Ants in the dry cereal. Toilet did not flush properly, however, this was addressed upon reporting it.

2026-08-26 • via Nuitee
J
John • couple • us
9
2026-08-09 • via Nuitee
A
Angela • solo_traveller • us
10
Pros:

Everything!!! Friendly staff, clean, comfy.

Cons:

Nothing, everything was amazing!

2026-07-16 • via Nuitee
J
Jheffry • family_with_children • us
10
2026-07-15 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-07-12 • via Nuitee
S
Sherry • extended_group • us
9
Great location, great breakfast
Pros:

Beds were nice, breakfast was good

Cons:

Strong smell to cleaning products used in room triggered allergies, asthma.

2026-07-03 • via Nuitee
D
Dennis • solo_traveller • us
4
2026-06-26 • via Nuitee
G
GCH7777 • solo_traveller • us
10
Nice
Pros:

Nice place good price good breakfast.

Cons:

Would like a pitcher of real Half n Half for coffee. The little cups are not as good. Went to other place for coffee.

2026-06-25 • via Nuitee
P
Phillip • solo_traveller • us
1
Cons:

The elevator was out of service and they had me a room reserved on the 3rd floor. I have a bad knee and wasn’t going to be able to climb 3 flights of stairs. So the guy on duty told me I could cancel my reservation without a penalty, but I was still charged for a room I never stayed in

2026-06-24 • via Nuitee