Holiday Inn Salem by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (156 reviews)
1 Keewaydin Drive , Salem , US
+1 603-893-5511

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location near I-93
Friendly and memorable front desk staff (Liz)
Two nice pools and pleasant decor
Clean and comfortable rooms
Accommodating main desk
Sit-down breakfast available with some packages
Cons:
Charges for continental breakfast and parking
Traffic noise / proximity to turnpike
Slow or confusing check-in and checkout errors
Small bathroom and some room layout issues
High room rates on weekends

Categories

Cleanliness
8.5
Multiple mentions that rooms were clean and comfortable; reviewers explicitly noted a clean hotel.
Service
8.4
Front desk staff (notably Liz) praised for friendliness and helpfulness, though some guests reported slow or problematic check-in/checkout processes.
Location
7.2
Conveniently located and easy access off I-93/turnpike, but several guests reported traffic noise and proximity to the turnpike as a downside.
Room Quality
7
Rooms described as clean and comfortable, but some issues noted such as very small bathroom and an incident where a room was mistakenly checked out.
Amenities
8.5
Amenities well-regarded—multiple mentions of two nice pools and pleasant decor.
Value for Money
6
Perceived as expensive for the night; guests were unhappy about extra charges (breakfast, parking) and some felt rates were high for the property style.
Food and Beverage
7.5
Mixed feedback: some guests appreciated a sit-down breakfast included in packages, while others objected to paid continental breakfast or did not find breakfast available.
Overall Experience
8.5
Overall generally positive experiences reported (memorable staff interactions, clean rooms, good amenities), though isolated negative incidents (check-in/checkout, noise, price) lowered satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:04

Property Description

Luxurious Amenities

The Holiday Inn Salem offers a range of luxurious amenities including a heated indoor and outdoor pool, a game room, and a fitness centre.

Dining Options

Guests can enjoy a variety of breakfast items at the hotel's Sunrise Café and savor delicious lunch and dinner options at Margaritas, the on-site Mexican restaurant.

Convenient Location

Located just 56 km north of Boston, the Holiday Inn Salem is in close proximity to area businesses like Northeast, Air Gas, and Gates Mectol. Additionally, popular attractions such as the Rockingham Mall, Hampton Beach, and Verizon Wireless Arena are just a short drive away.

Book your stay at the Holiday Inn Salem now for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MHT

Location

Guest Reviews

7.7
Based on 156 reviews
Cleanliness: 8.5
Service: 8.4
Location: 7.2
Room Quality: 7
Amenities: 8.5
Value for Money: 6
Food and Beverage: 7.5
Overall Experience: 8.5
L
Lori • couple • us
10
Great place for an overnight stay
Pros:

Conveniently located

2026-10-24 • via Nuitee
J
Jacques • couple • ca
8
2026-10-21 • via Nuitee
A
Anibal • solo_traveller • us
9
2026-10-17 • via Nuitee
H
har • solo_traveller • us
10
Pros:

The receptionist at the front desk, her name is Liz, was one of the nicest people I've ever met, her smile, her humor, and her down to earth personality, made our trip to Salem the most memorable and cherished.

Cons:

I was a little taken back on customers having to pay for a continental breakfast, and parking. We stayed at several hotels on the East coast, and this was the only one that had these extra charges. It wasn't horrible, just a little weird....

2026-10-09 • via Nuitee
M
Micha • family_with_children • us
10
2026-08-30 • via Nuitee
J
Joshua • family_with_children • us
3
Pros:

The pool

Cons:

You could hear the traffic noise all night

2026-08-13 • via Nuitee
C
Christine • family_with_children • us
5
Overall I would not stay again
Pros:

Good location

Cons:

I did pre-check in, but when I arrived, I still had to go through this whole check-in process that took a very long time which I found unacceptable and quite annoying. I had two rooms during my stay one checkout at 11 and one checkout at 12, but when I checked out of the room at 11, they also checked me out of the room at 12 so after using the pool again when I went back to the room,I couldn’t get back into that room.

2026-07-24 • via Nuitee
T
Tami • couple • us
10
2026-07-24 • via Nuitee
S
Spargo • family_with_children • us
10
2026-07-23 • via Nuitee
K
Kellie • extended_group • us
10
2026-07-22 • via Nuitee
A
Ann • family_with_children • us
9
Nice hotel! Would stay here again.
Pros:

I liked the facilities. They had two nice pools and the decor was nice.

Cons:

I found it a little confusing to navigate to the back of the hotel. Nothing major though.

2026-07-18 • via Nuitee
M
Margo • family_with_children • us
8
Pros:

Overall we had a great night at the hotel. Room was clean and comfortable. Breakfast came as a part of package and it was worth it. Sit down breakfast (instead of a buffet) with all the basic options.

Cons:

It was likely the weekend we were there, but the rooms was very expensive for the night. For the style of the hotel, I would expect a lower price than we paid.

2026-06-22 • via Nuitee
D
Diane • solo_traveller • us
5
2026-06-18 • via Nuitee
J
Jeff • family_with_children • us
8
Good
Pros:

Clean and good location off 93

Cons:

Didn’t see the breakfast

2026-05-18 • via Nuitee
L
Lisa • extended_group • us
9
The main desk was very accommodating
Pros:

I liked that it was a clean hotel

Cons:

I don’t like when they are so close to the turnpike, the bathroom was very small

2026-05-07 • via Nuitee
E
edsil • family_with_children • us
9
2026-04-30 • via Nuitee
A
aaron • couple • us
7
2026-04-28 • via Nuitee
C
Colleen • couple • us
8
2026-04-09 • via Nuitee
C
Carol • couple • us
10
Restful!
Pros:

Staff was so helpful and friendly, especially young lady at the front desk. Will definitely stay here again

2026-03-31 • via Nuitee
G
Goyette • couple • us
10
2026-03-30 • via Nuitee