Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Central location
Helpful staff
Spacious accommodations
Cons:
Cleanliness issues
Room condition
Check-in delays

Categories

Cleanliness
6.76
Some reviews mention dusty carpets and odor issues, indicating that cleanliness could be improved.
Service
8.23
Generally positive experiences with staff being prompt and helpful, though some service issues were noted.
Location
9.27
Highly praised for central location near Shinagawa Station, making it convenient for travelers.
Room Quality
6.72
Comments about the room being run down and some concern over the condition of furniture.
Amenities
8.25
Facilities like restaurants and stores within the hotel are appreciated, but limited availability mentioned.
Value for Money
7.21
Mixed feelings due to the aging facilities, with some guests noting high pricing for the condition.
Food and Beverage
7.76
Breakfast is enjoyed by many, though chaotic experiences were noted, impacting overall satisfaction.
Overall Experience
8.23
General satisfaction with the stay, despite some negative observations about specific areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:43

Property Description

Luxurious Amenities and Dining Options
Prince Hotel offers a plethora of choices with 15 food and beverage options, 2 swimming pools, and even its own aquarium. Indulge in the stunning Tokyo views while enjoying free WiFi throughout the property.

Entertainment and Recreation Galore
Experience a city within a city at this hotel with a movie theatre, bowling alley, tennis courts, and a karaoke bar. Relax at the indoor and outdoor pools, sauna facility, or with a rejuvenating massage.

Exquisite Dining Experience at Dining & Bar Table 9 Tokyo
Elevate your dining experience at the 39th-floor Dining & Bar Table 9 Tokyo, offering unparalleled views of Tokyo. Delight in unique Western cuisine, grill and steaks, fusion tapas, and a wide selection of beverages.

Book your stay at Prince Hotel for a luxurious and unforgettable experience.

Important information:

Breakfast is not included for children between ages 3 years and 6 years old staying free of charge in existing beds with guests that reserved breakfast-included plan. Additional fees apply. Please contact the hotel directly for more information.

Please note that all Special Requests are subject to availability and additional charges may apply.

Use of the hotel's pools, hot tub and related facilities requires payment of an additional fee.

All body paint must be removed before entering the pool area.

One baby cot can be added to rooms at the Main Tower and Annex Tower (subject to availability).

The fitness center is on a reservation basis. Available for ages 18 and above only.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

7.8
Based on 12208 reviews
Cleanliness: 6.76
Service: 8.23
Location: 9.27
Room Quality: 6.72
Amenities: 8.25
Value for Money: 7.21
Food and Beverage: 7.76
Overall Experience: 8.23
S
Simon • couple • us
5
非常糟糕的感覺，性價比不對等
Pros:

設備老舊

Cons:

未適時更換毛巾、垃圾…

2026-03-07 • via Nuitee
C
Chengfeng • couple • us
8
地點超好，早餐很棒！
Pros:

地點好。早餐非常棒！

Cons:

房間比較老一點，性價比普通

2026-03-07 • via Nuitee
T
Tsung che • solo_traveller • us
10
2026-03-07 • via Nuitee
R
Ryan • family_with_children • us
8
2026-03-07 • via Nuitee
M
man yee • extended_group • au
5
2026-03-07 • via Nuitee
C
Choon Heng • solo_traveller • sg
10
2026-03-07 • via Nuitee
F
Filippo • couple • it
8
2026-03-07 • via Nuitee
A
andrea • family_with_children • it
10
Super hotel
Pros:

Posizione strategica per raggiungere tutti i punti di maggior interesse. Staff gentile e disponibile.pulizie della camera anche troppo. La camera con vista monte Fuji non ha prezzo😍

Cons:

..

2026-03-07 • via Nuitee
Y
Yoshinori • solo_traveller • jp
10
2026-03-07 • via Nuitee
K
ken • couple • jp
9
とても素晴らしい
2026-03-07 • via Nuitee
卉妤 • family_with_children • tw
8
第一次跟家人一起去日本玩，很開心，很幸運這次入住品川王子大飯店，希望下次有機會再入住
Pros:

櫃檯服務人員很親切😊

Cons:

無

2026-03-07 • via Nuitee
S
Sabine Helena • couple • de
8
2026-03-07 • via Nuitee
D
Danyl • extended_group • ua
8
2026-03-07 • via Nuitee
T
Toby • couple • gb
9
Easy and convenient
Pros:

Location

Cons:

Nothing

2026-03-07 • via Nuitee
H
Hara • family_with_children • jp
8
2026-03-06 • via Nuitee
K
ken • couple • jp
9
2026-03-06 • via Nuitee
F
Fibi • family_with_children • nl
9
Heel fijn.
Pros:

Het uitzicht vanuit de hoekkamer was geweldig over de stad, zeker met de lichtjes in de avond.

Cons:

Je kon het verkeer en sirenes goed horen in de nacht.

2026-03-06 • via Nuitee
H
Hans • couple • nl
8
Prima hotel op uitstekende locatie, relatief goed geprijsd!
2026-03-06 • via Nuitee
C
Chiaki • extended_group • jp
7
良かった
Pros:

ロケーションが良かった

Cons:

荷物預ける、受け取りに時間かかる

2026-03-06 • via Nuitee
S
Shimon • extended_group • il
4
Probably will not stay again.
Pros:

Location is perfect.

Cons:

Very small room, VERY tattered and OLD room.

2026-03-06 • via Nuitee