Hyatt Place Atlanta/Cobb Galleria

Hotels
•
Hyatt Place
8.8 (1023 reviews)
2876 Spring Hill Pkwy , Atlanta , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent breakfast
Cons:
Elevator issues
Small bathrooms
One negative cleanliness incident

Categories

Cleanliness
8.48
Clean and well-maintained as noted in multiple reviews, but a notable incident involved cleanliness concerns with a bone found in a room.
Service
9.15
Staff were frequently mentioned as excellent and accommodating, especially during difficult situations.
Location
8.99
Location praised for being perfect and safe; accessible with good amenities nearby.
Room Quality
8.64
Rooms were described as spacious, clean, and modern, though some mentioned layout issues.
Amenities
8.67
Provided standard amenities but had limited functionality (e.g., one elevator down).
Value for Money
8.63
Reasonably priced hotel, providing good value based on service and provisions.
Food and Beverage
8.88
Breakfast quality was praised, adding to the positive review of overall experience.
Overall Experience
8.95
Overall experience was positive, with most guests indicating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:10

Property Description

Luxurious Amenities

Indulge in the outdoor pool, on-site restaurant, and free WiFi in every room at Smyrna Hyatt Place Atlanta Cobb Galleria.

Convenient Facilities

Stay fit in the fitness centre, host meetings with ease, and enjoy free parking during your stay.

Delicious Dining Options

Savor made-to-order American cuisine at the 24/7 Gallery Market and unwind with craft beer and cocktails at The Bar.

Experience comfort, convenience, and culinary delights at our hotel near Atlanta city centre. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1023 reviews
Cleanliness: 8.48
Service: 9.15
Location: 8.99
Room Quality: 8.64
Amenities: 8.67
Value for Money: 8.63
Food and Beverage: 8.88
Overall Experience: 8.95
K
Katherine • family_with_children • us
10
Thank you very much to the hotel for our stay!
Pros:

Staff was great. Food was great. Everything was great. My daughter and I had a great time. The beds were very comfortable and the rooms were very clean.

Cons:

The only thing that I would say that could be a tiny bit better is the food service although the staff was great I feel like there were a couple there that made the food they seem to have an attitude they weren’t very polite to me or my daughter the ones that had an attitude and seemed like they were mad to be there. I even heard one say I can’t stand this job as she was coming out of the kitchen and bringing somethingbut other than that, everything else was great

2026-03-21 • via Nuitee
R
Rosana • family_with_children • us
10
2026-03-20 • via Nuitee
9
944winifredf • NONE
10
Nice stay at the Hyatt
Pros:

The staff waa friendly and accommodating to my needs. Everything was clean from the kitchen/breakfast area to the rooms.

2026-03-19 • via Tripadvisor
T
Tammy • family_with_children • us
10
Pros:

The friendly staff, cleanliness and location.

Cons:

N/A

2026-03-19 • via Nuitee
F
Fils-Aime • family_with_children • us
9
Pros:

Staff was friendly and accommodating. The hotel breakfast area was clean and the options were good. Rooms were nice and clean.

Cons:

That the sink was in the room area.

2026-03-18 • via Nuitee
K
Katarzyna • family_with_children • us
10
2026-03-16 • via Nuitee
A
Alison • family_with_children • us
9
Clean, Convenient and Affordable! Would stay again!
Pros:

decor looked updated and very clean, beds were comfortable, quite, conveniently located, included breakfast, price value was amazing, Staff were excellent, and noon time check out!!!

Cons:

bathroom was a bit tiny, but very clean. Shower had great water pressure though!

2026-03-13 • via Nuitee
J
Jo L • family_with_children • us
10
Pros:

I loved the sitting area in each room and everything was clean and up to date. Staff was great. I will definitely book again.

2026-03-11 • via Nuitee
T
Tonja • couple • us
9
2026-03-10 • via Nuitee
R
Richina • solo_traveller • us
10
2026-03-09 • via Nuitee
H
Hudson • family_with_children • us
4
Uncomfortable
Pros:

The location and the ONE male staff member upon check in was friendly.

Cons:

The beds were hard! My back and legs were hurting. The walls are thin. There was a dog barking across the hall, guests running up and down the halls and slamming doors throughout the night. The breakfast was terrible. The utensils are separated and several guests, including myself ran circles in the area looking for items. There was never any bacon served this visit and the eggs were runny and looked a mess. I was told at check out upon asking for a receipt that they were out of paper! I asked for an emailed receipt and did not immediately get it. I called back and the phone rang and I chose the appropriate options only for it to hang up...I called about 10 different times. I finally got through and was emailed a receipt which was indicated on the email as a bill.

2026-03-09 • via Nuitee
K
Katrena • couple • us
8
2026-03-09 • via Nuitee
C
Cassandra • couple • us
7
Pros:

Everything was great staff, location, breakfast.

Cons:

Sheets had a stain on them on top sheet in one bed and pillow case and comforter had stains on other bed.

2026-03-08 • via Nuitee
F
freddy • couple • us
8
2026-03-08 • via Nuitee
O
Ollick • solo_traveller • us
8
2026-03-06 • via Nuitee
B
Brittany • family_with_children • us
10
2026-03-04 • via Nuitee
M
Marilyn • family_with_children • us
9
Pros:

The employees at the front desk, especially Carly, and the cleanliness & comfort of the room

Cons:

The Placery was closed the evening we arrived, but Carrabas was right next door so it was ok.

2026-03-02 • via Nuitee
D
Drake • family_with_children • us
8
2026-03-01 • via Nuitee
K
Karen • couple • us
9
Best sleep I’ve had in weeks and awakened to fresh roomy surroundings.
Pros:

May be the cleanest and roomiest room we’ve ever had.

Cons:

NA

2026-02-26 • via Nuitee
S
Samuel • family_with_children • us
10
Pros:

I love the location everything was close shopping restaurants.

Cons:

Everything was great

2026-02-26 • via Nuitee