Hampton Inn Rochester Greece

Hotels
Hampton Inn
8 (706 reviews)
500 Center Place Drive , Rochester , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Friendly and professional staff
Good breakfast options
Cons:
Cleanliness issues in bathrooms
Outdated amenities
Plumbing problems in rooms

Categories

Cleanliness
6.21
Multiple guests reported significant cleanliness issues, including dirty bathrooms and pests.
Service
9.18
Staff were friendly and accommodating, with good service noted in various reviews.
Location
8.72
Location was mentioned positively; easy access to major roads.
Room Quality
7.17
Mixed reviews on room quality; some rooms clean while others had plumbing issues.
Amenities
8.2
The pool and breakfast received positive mentions, though some amenities were lacking.
Value for Money
7.66
Concerns over extra fees and outdated facilities impacted perceived value.
Food and Beverage
8.71
Breakfast received high praise, contributing positively to the overall experience.
Overall Experience
8.18
Overall experience varied; largely positive but marred by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:56

Property Description

Modern Amenities and Comfort
Experience a stay filled with comfort and convenience at the Rochester North Hampton Inn. Each room is equipped with a flat-screen TV and a private bathroom, ensuring a relaxing retreat after a busy day exploring the city.

Leisure and Wellness Facilities
Unwind and rejuvenate at our indoor pool and hot tub, or stay active at the fitness centre. Our hotel offers the perfect balance of relaxation and fitness options for all guests to enjoy during their stay.

Convenient Location and Accessibility
Ideally situated just a short distance from key attractions like the Rochester Riverside Convention Center and the University of Rochester, Hampton Inn Rochester Greece provides easy access to the best of the city. Book now for a memorable stay in Rochester, NY.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 706 reviews
Cleanliness: 6.21
Service: 9.18
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.71
Overall Experience: 8.18
S
Seevali couple au
6
Over all it was was Ok
Pros:

Convenient location and value for money. Room was tidy ,

Cons:

More variety at breakfast.

2026-07-17 via Nuitee
D
Disneyman solo_traveller us
8
Always a pleasant stay
Pros:

Breakfast was good. The room was quiet, comfortable bed, and pillows, plenty of hot water. Enes at front desk at check in was awesome. And check out Marisol was very nice.

Cons:

Toilet had small leak inside toilet tank. I believe the room across from me someone was smoking, and i heard them say throw it out the window. Orange Juice seemed to be watered down.

2026-07-17 via Nuitee
S
Semans family_with_children us
10
Enjoyed our stay, with family pool time and a tasty breakfast!
Pros:

Loved the 2 different waffle machines-many options, eggs, sausage, homefries, cold cereal, oatmeal..

Cons:

Would like a packet with local restaurant / food options available in rooms..

2026-07-13 via Nuitee
K
Krissy LW couple us
9
Great staff, great pool, comfy beds - need better pillows
Pros:

I always stay here when visiting the Rochester area. Great pool, great staff, clean and comfortable.

Cons:

Pillows were pretty flat. Our room had a non-working refrigerator so they moved us to another room after we had already unpacked most of our things, a bit inconvenient but not the worst.

2026-07-10 via Nuitee
N
Norberto solo_traveller us
10
2026-07-07 via Nuitee
C
Corona couple us
1
Be more receptive to your clients needs and respond in a timely fashion
Pros:

I didn’t get to stay at the Hampton this trip because no one responded to my messages or my phone calls as I was arriving after midnight and needed answers to questions for early checkin. They responded the next day with a sarcastic reply thanking me for canceling my reservation rather than an apology for not responding to my messages or call.

Cons:

They’re not responsive to their patrons, from the last time I visited the carpets in the room need cleaning, otherwise, it was quiet and cozy.

2026-07-06 via Nuitee
E
Emanuel solo_traveller us
10
I would recommend this hotel too a friend.
Pros:

Very comfortable.

Cons:

NA

2026-06-29 via Nuitee
R
Rebecca solo_traveller us
7
2026-06-28 via Nuitee
A
Anthony solo_traveller us
5
Don't waste your money.. Definitely a 2 star rating not the 3 star listed.
Pros:

Location, free parking.

Cons:

The overall layout of the building, I was located near the parking lot and there was non stop noise outdoors from nearby traffic and indoors with noisy guests.

The carpet in the room was old and so musty I ended up getting air fresheners. The tub and sink had cracked ceramic and didn't drain properly. The shower had weak pressure. The chlorine used to clean the linen reeked. The bed was old and uncomfortable when sleeping with the box spring squeaking. The cloth on the lounge was stained. Air vents are dusty and the air flow from the air conditioner was stale..

2026-06-25 via Nuitee
M
Matt family_with_children us
8
2026-06-22 via Nuitee
Q
Q1471CAmonicam Family
4
Terrible cleaning
Pros:

I wasn’t expecting Four Season’s appearance but at least a clean stay. When I got off the elevator on the second floor it kinda smelled like a dog had walked down the hall. I entered the room and it appeared to be clean. I sat on the couch and when I got up my pants was filled with dog hair. So I turned the lights on to look closer the couch had dog hair all over the couch and the sides. I call front desk and was told I could be swapped to another room. So I had to pack up my things to go down stairs to receive key for second room. Get to the second room and it has dog hair as well on the couch and I I walked in the room with my socks and when I looked h see them they was just filled with dog hair from the carpet. I complained to the front desk and all they could do was have a house keeper to vacuum the room again. And soap dish in the bathroom is filled with pink mold. The general manager was not much help at the front desk. There cleaning protocols are clearly not important when it comes to cleaning behind animals which should have dedicated rooms for booking. My stay was anything but great and the breakfast wasn’t even worth eating. I didn’t even use the couch during the stay. And I would like to speak with someone in upper management about my visit. The photos does not capture the amount of filth on the couches and the pillow. Furniture is run down.

2026-06-20 via Tripadvisor
C
Cheryl solo_traveller us
10
Pros:

Comfy hotel

Cons:

No answer it was great

2026-06-19 via Nuitee
H
HFM solo_traveller us
10
Pros:

La limpieza en toda la propiedad

2026-06-17 via Nuitee
J
Jessica solo_traveller us
10
2026-06-11 via Nuitee
D
david solo_traveller us
10
2026-06-11 via Nuitee
B
Berry family_with_children us
8
2026-06-09 via Nuitee
K
Krissy LW family_with_children us
9
Love this hotel, I always stay there when visiting family in Rochester
Pros:

Very nice hotel, I stay there often

2026-06-08 via Nuitee
G
Green couple us
10
2026-06-08 via Nuitee
B
Brett solo_traveller us
9
2026-06-05 via Nuitee
S
Simon solo_traveller us
7
2026-06-03 via Nuitee