Gran Versalles

Hotels
8.6 (8007 reviews)
Covarrubias, 4 , Madrid , es

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Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise from construction
Limited breakfast variety
High prices for certain amenities

Categories

Cleanliness
8.51
Several reviews mention cleanliness positively, but noise issues could hint at overlooked cleaning in some areas.
Service
9.08
Friendly staff mentioned in multiple reviews, indicating a strong service standard.
Location
9.12
Many reviews praise the location for being central and easily accessible.
Room Quality
8.27
Some rooms are spacious, but issues with noise and construction detracted from quality.
Amenities
8.4
Amenities seem adequate; however, some guests expected more features like coffee machines.
Value for Money
8.56
Many expressed that while the hotel is good, there were concerns about pricing versus amenities.
Food and Beverage
8.11
Mixed feelings on breakfast options, with calls for more variety.
Overall Experience
8.78
Overall satisfaction is high, despite some concerns about noise and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 21:15

Property Description

Central Location in Madrid
Gran Hotel Versalles is conveniently situated in central Madrid, right next to Alonso Martínez Metro Station. Explore the vibrant Chueca district just a short walk away, or easily access the Art Triangle within 15 minutes.

Comfortable Accommodation
Experience a stay in air-conditioned rooms at Versalles Gran Hotel, featuring cozy carpeted floors, satellite TV, and private bathrooms with hairdryers. Rest assured with 24-hour reception and stay connected with complimentary Wi-Fi.

Culinary Delights
Indulge in Spanish tapas and refreshing drinks at Café Luxemburgo within the hotel premises. With a variety of bars and restaurants in the vicinity, culinary exploration is just steps away.

Book your stay at Gran Hotel Versalles for a memorable Madrid experience.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

8.6
Based on 8007 reviews
Cleanliness: 8.51
Service: 9.08
Location: 9.12
Room Quality: 8.27
Amenities: 8.4
Value for Money: 8.56
Food and Beverage: 8.11
Overall Experience: 8.78
D
Delphine • solo_traveller • fr
10
2026-05-30 • via Nuitee
S
sinem • solo_traveller • tr
1
Not friendly staff, smelly rooms.
Pros:

Location

Cons:

Staff, smell

2026-05-30 • via Nuitee
M
Mario • couple • it
9
2026-05-30 • via Nuitee
Y
Yuval • couple • es
10
Pros:

El equipo era muy amable

Cons:

Nada

2026-05-30 • via Nuitee
C
City • couple • us
9
Good quality hotel
Pros:

Room was very quiet

2026-05-30 • via Nuitee
D
Dalia • solo_traveller • eg
10
Chambers is a great location
Pros:

Location is perfect

Cons:

I liked everything

2026-05-30 • via Nuitee
M
Mª Angeles Baena • solo_traveller • es
9
2026-05-30 • via Nuitee
W
wintelcr • couple • cr
9
Hotel madrid
Pros:

La ubicacioon es perfecta, a 100 mts del metro y caminando a todo lado, muchos restaurtantes cerca y muy buenos.

Cons:

El aire acondicionado no enfriaba lo suficiente, todo lo demas muy bueno.

2026-05-29 • via Nuitee
M
Monica • couple • ar
10
2026-05-29 • via Nuitee
R
Rosa • family_with_children • es
10
2026-05-29 • via Nuitee
E
eheyns • couple • mx
9
Fabuloso
Pros:

Ubicación muy buena. Zona tranquila

Cons:

La cama era excesivamente blanda

2026-05-28 • via Nuitee
P
Pedro Abel • couple • es
10
Magnífica
Pros:

La profesionalidad del personal del hotel, el buen trato y el ambiente acogedor.

2026-05-28 • via Nuitee
B
Belisario • couple • us
9
Great
2026-05-28 • via Nuitee
G
Gustavo • solo_traveller • es
8
2026-05-28 • via Nuitee
1
161graydens • Family
4
Poor experience but okay hotel
Pros:

Staff was rude. Stopped me from eating breakfast before it was closed even as other people were allowed to get food.

2026-05-27 • via Tripadvisor
K
Kirsty • solo_traveller • gb
10
2026-05-27 • via Nuitee
T
Tony • solo_traveller • ie
8
Pros:

Very efficient and helpful staff . Hotel is a perfect location for access to all Touristy Areas.

2026-05-27 • via Nuitee
C
Caroline • solo_traveller • fr
5
Pros:

Lit très confortable

Cons:

Pas d eau dans le mini bar
Pas de décapsuleur
Joint de la douche pas étanche - fuite d eau des
l eau coulait

2026-05-26 • via Nuitee
E
Evgenia • couple • gr
10
Pros:

Εξαιρετικό καθαρό σε καλή τοποθεσία και πολύ καλή σχέση τιμής με παροχές

2026-05-26 • via Nuitee
L
Lewis972 • solo_traveller • fr
9
Pros:

L'emplacement
Proximité avec le centre ville et le metro
Accueil et l'accessibilité du personnel du réceptionniste au personnel de ménage en passant par le personnel du restaurant.

Cons:

Le petit dej pas assez fourni pour un 4 étoiles.

2026-05-26 • via Nuitee