Days Inn by Wyndham Syracuse

Hotels
Wyndham Hotels & Resorts
6 (282 reviews)
6609 Thompson Rd, Syracuse, New York, 13206 , Syracuse , US

Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Elevator
ATM/banking
Golfing nearby
Television in common areas
Free breakfast
Safe-deposit box at front desk
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Lack of cleanliness
Poor room quality
Subpar food options

Categories

Cleanliness
4.14
Multiple reviews mentioned lack of cleanliness and issues with stained sheets, dirty areas, and rodent feces.
Service
8.11
Numerous mentions of friendly and accommodating staff.
Location
8.15
Convenient access to shopping areas and excursions, contributing to a positive sentiment.
Room Quality
5.1
Room quality reviewed negatively due to issues such as clogging showers and discomfort.
Amenities
6.13
Average amenities with some conveniences; however, breakfast options were poor.
Value for Money
6.09
Price was appreciated but quality fell short of expectations.
Food and Beverage
4.14
Food options received negative feedback regarding quality and variety.
Overall Experience
6.11
Mixed feelings; while some positives were noted, major concerns with cleanliness and amenities overshadowed the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:05

Property Description

Enjoyable Amenities
Make the most of your stay with our 24-hour fitness center, complimentary wireless internet, and daily on-the-go breakfast.

Convenient Facilities
Benefit from our 24-hour business center, front desk, and laundry facilities, as well as free self-parking.

Comfortable Accommodations
Relax in one of our 91 air-conditioned rooms with free Wi-Fi, cable TV, and private bathrooms with complimentary toiletries.

Indulge in a stay at Days Inn by Wyndham Syracuse and explore nearby attractions like Brooklawn Golf Course, Palace Theater, and Le Moyne College. Book now for a memorable experience!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Masks are required in public areas for unvaccinated guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff wears personal protective equipment

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6
Based on 282 reviews
Cleanliness: 4.14
Service: 8.11
Location: 8.15
Room Quality: 5.1
Amenities: 6.13
Value for Money: 6.09
Food and Beverage: 4.14
Overall Experience: 6.11
A
Alexandra family
8
Pros:

Front desk girls were amazing. The hotel is very outdated but you get what you pay for.

2025-10-12 via Nuitee
D
Dorothy
8
Pros:

Staff all lovely.

2025-10-12 via Nuitee
D
Dzhura
2
Pros:

It was raining in the evening. I woke up in the morning. There was a pool of water would expose electrical waters right around the air conditioner heater unit. I will never stay at this property ever again. The rules were very dirty. The floor was never swept the room had a really bad, moldy odor very old style room just pleasant to be in not worth the value or state a waste of money.

2025-10-12 via Nuitee
S
Stella friends
4
Pros:

The room had a very weird smell and the beds were of no help in that department sonce they smelled as of they hadnt been changed. The amount of insects in the room was also really off putting, lots of fruit flies and i swear i found a roach as i was going to bed the first night. Also, the sounds of children screaming and dogs barking along with loud music you could hear from down the hall were not it. The place did the job it was meant to do, but it was not pleasant, will not be using again

2025-10-12 via Nuitee
A
Anthony
8
No morning breakfast
Pros:

I checked out at 6:23am and I wanted to grab a bagel or something for the road. I turn on the light where the food is and the guy at the front service desk yells "No not yet. You got like 10 more minutes before it opens". Really? Lol. I thought that was ridiculous. I can't get a bagel when I'm in a hurry and you know I stayed the damn night lol. However, the black lady that checked me in the night before was very professional and friendly. I bet she would have let me get some breakfast 7 minutes early lol. Other than that the room was clean and at such a good price. Will come again.

2025-10-10 via Nuitee
J
Jacquelyn
6
Pros:

Room could have been cleaned better. No hot water in sink, wall outlets loose, tough to plug into

2025-10-09 via Nuitee
J
Joseph
6
Pros:

Staff was very friendly and very welcoming upon arrival with a nice big smile. Room was clean but bathroom extremely to small. Parking was fine. Lastly, I didn’t like that they didn’t have a coffee maker in the room as every hotel I ever stayed in always had one.

2025-10-06 via Nuitee
A
Alan
6
Pros:

Hotel was nice. Breakfast was terrible. Quality, selection and taste were poor. Second night, there was a confrontation in the hall that lasted over two hours. Swearing, banging on doors and an incredible stench of pot all through the hotel. Overall, a very disappointing stay. We will not be back to that site on our next trip to Syracuse.

2025-10-05 via Nuitee
R
Robin family
2
Pros:

This property is so run down I’m shocked that people stay here. The photos online look NOTHING like the interior. Everything looks chopped, stained and broken from molding to grout to paint. It is shocking that Wyndham owns this property. The staff is very nice and the cleaning people do the best they can but this property is scary bad it should be renovated or torn down.

2025-09-29 via Nuitee
S
Sara
2
Pros:

It was filthy. Torn, ripped, dust ruffle, no working lightbulbs, liquid on the floor, fruit flies everywhere. Curtains did not cover the windows so everyone could see in. Crumbs on the floor. I paid for 2 nights and would have left the first night but there were no rooms available. I left the next morning and never went back.

2025-09-29 via Nuitee
A
Alejandro
2
Pros:

People banging on rooms screaming and yelling at 2 am and trying to get in the door. Safety was a big key and was called a liar when more than one person complained about the same thing

2025-09-29 via Nuitee
F
Flanza
10
Pros:

Night staff was really nice. Room was fine for a one night stay.

2025-09-28 via Nuitee
K
Kanaiya partner
4
Pros:

Shower was clogging , unsafe toilet seat

2025-09-27 via Nuitee
N
Nicholas partner
6
Pros:

This place was cheap and helped out in a dire situation but the hotel is in need of a desperate upgrade. It seems like they’ve done the flooring in some rooms but there’s still so much to be done. Cracks in the bathroom paint , stained mattresses, border of the room cracked and exposed , dirty desk, dirty refrigerator. There was a can of Raid behind the lady at the desk when she was checking us in lol. I’m grateful I didn’t see any bugs or rodents but most likely will
Not stay again.

2025-09-22 via Nuitee
J
Jennifer
8
Pros:

The staff was very friendly and accommodating. Building is a little old but clean. Some of the people at places near the hotel were a little sketchy, but I felt safe.

2025-09-21 via Nuitee
W
Wayne partner
10
Pros:

It was convenient to all shopping areas and excursions we ventured out to.

2025-09-21 via Nuitee
M
Mike
10
Pros:

Everything was great

2025-09-20 via Nuitee
B
Brooke
2
Pros:

- door handle doesn’t work
- Elevator was down
- Key doesn’t work daily
- I spent more time getting keys than sleeping

2025-09-15 via Nuitee
B
Breah partner
4
Pros:

Sheets were stained, bathroom door didn’t close and would get caught on the toilet. Moved a side table to plug in the lamps and there was rodent feces. Scariest hotel experience. I made a mistake booking here. Didn’t even sleep under the covers. The staff at the front were very nice so I think that deserves recognition.

2025-09-13 via Nuitee
C
Catherine family
8
Pros:

it was all good

2025-09-10 via Nuitee