Rodeway Inn Jackson Northwest

Hotels
Choice Hotels International
5 (491 reviews)
2239 Hollywood Dr, Jackson, Tennessee, 38305 , Jackson , US

Pets allowed

Facilities

Free breakfast
Area shuttle (surcharge)
Nightclub
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
Outdoor pool - seasonal
Internet access in public areas - surcharge
See all facilities

Review Highlights

Pros:
Helpful staff
Some nice room features
Cons:
Poor cleanliness
Rude service
Bad food

Categories

Cleanliness
3.75
Several reviews mention dirtiness and poor maintenance, highlighting significant cleanliness issues.
Service
5.75
Mixed reviews; some staff were helpful, but many complaints about rudeness and slow service.
Location
6.75
No negative comments about the location; maintains standard quality for this hotel tier.
Room Quality
4.75
Rooms described as dirty and in need of repair, with negative sentiment expressed about room condition.
Amenities
5.25
Issues reported with advertised amenities, but some amenities were available as expected.
Value for Money
5.75
Some value for the price mentioned, but disappointment in service and cleanliness impacts perception.
Food and Beverage
3.75
Multiple complaints regarding food quality and breakfast availability.
Overall Experience
4.25
Overall dissatisfaction reported, with many feeling scammed or disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:38

Property Description

Exciting Recreational Opportunities
Indulge in the hotel's recreational offerings, with a nightclub for evening entertainment and a seasonal outdoor pool to relax under the sun.

Convenient Amenities
Benefit from complimentary wireless internet access throughout the property and a handy vending machine for those late-night cravings.

Local Attractions
Situated close to attractions like Music Highway Crossroads and Casey Jones Village, the Rodeway Inn allows easy access to explore the city.

Experience comfort and convenience at the Rodeway Inn. Book now for an unforgettable stay!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MKL

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5
Based on 491 reviews
Cleanliness: 3.75
Service: 5.75
Location: 6.75
Room Quality: 4.75
Amenities: 5.25
Value for Money: 5.75
Food and Beverage: 3.75
Overall Experience: 4.25
J
Jim solo_traveller us
6
Pros:

Convient and clean
Morning staff very friendly

Cons:

Evening mgr not real friendly

2026-05-08 via Nuitee
D
Dsilva solo_traveller us
9
2026-05-06 via Nuitee
J
JACK couple us
10
beautiful
Pros:

lacation was good for stay ,price was affortable ,management was help ful ,room was clean

Cons:

everything was good

2026-05-04 via Nuitee
Z
Zende couple us
10
Great price service was good
Pros:

I had a great experience staying at Rodeway Inn in Jackson, TN. The rooms were clean, comfortable, and well-maintained. The staff was friendly, professional, and always ready to help with anything needed. Check-in was quick and smooth, and the overall atmosphere felt welcoming and safe.

Cons:

Every thing was good

2026-05-02 via Nuitee
C
Climer solo_traveller us
1
2026-04-25 via Nuitee
J
Jorge couple us
10
2026-04-18 via Nuitee
C
Candi family_with_children us
8
Pros:

Decent price, good location next to restaurants,

Cons:

The fact that I got woken up by the cops banging on the room next to me bc someone broke into a room was a bit scary.

2026-04-16 via Nuitee
S
Scanlon couple us
2
2026-04-14 via Nuitee
Z
Zende couple us
10
Pros:

Every was excellent. Room cleaning was very good

Cons:

Every thing was good

2026-04-10 via Nuitee
Q
Quendarius couple us
10
2026-04-07 via Nuitee
J
Jessica couple us
6
2026-03-31 via Nuitee
A
Anthony couple us
6
2026-03-23 via Nuitee
B
bates family_with_children us
1
Disgusting and will lie
Pros:

Cheap price

Cons:

I booked the king size bed for one adult . When I got to the hotel I was told that room was unavailable and they have a room with 2 beds , I took the room and the pictures of these rooms are nothing like the actual room itself .

2026-03-21 via Nuitee
J
John family_with_children us
8
Has potential.
Pros:

It was nice overall for a one night stay on a road trip. Nice exterior colors, had good strong blowing central ac/h. It has a lobby with a fabulous nice centerpiece chandelier. Close to nearby gas station. Is easy to switch rooms if needed. I seen rooms being renovated. Had a nice breakfast selection.

Cons:

It had a few interior damage to the walls. The appliance had weak voltage. Tub needs to be reglazed. Dresser drawers and nightstand drawers are damaged beyond use.

2026-03-20 via Nuitee
S
Seong couple us
7
2026-03-20 via Nuitee
A
Ashley couple us
1
Pros:

Nothing it was absolutely disgusting. I walked in the room and immediately the floor was sinking in.

Cons:

The floors sunk in as soon as you walked in, the bed was as hard as cardboard or some plywood. The sing was very gross. Holes in the walls. The seats were badly stained. The bathroom tiles were breaking and cracking walking in the bathroom they were all loose which is unsafe. There was roaches and it was very disturbing I walked in and out and didn’t even stay I went and got a new hotel. And they wouldn’t refund me… so it’s leading to a dispute.

2026-03-10 via Nuitee
R
Richard family_with_children us
6
2026-03-09 via Nuitee
Z
Zende couple us
10
Pros:

Excellent

Cons:

Good

2026-02-28 via Nuitee
T
Tekeylia solo_traveller us
10
2026-01-26 via Nuitee
Z
Zende couple us
10
Pros:

Excellent

Cons:

Ok

2026-01-24 via Nuitee