Drury Inn & Suites Knoxville West

Hotels
•
Drury
10 (1445 reviews)
209 Advantage Place , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Excellent amenities
Cons:
Cleanliness issues
Food served cold
Room not fully cleaned

Categories

Cleanliness
10
Multiple mentions of cleanliness issues in guest reviews.
Service
10
Staff received consistent praise for their friendliness and helpfulness.
Location
10
Positive remarks about the location being convenient.
Room Quality
10
Rooms noted to be large and comfy but had cleanliness issues.
Amenities
10
Complimentary meals and beverages highly praised by guests.
Value for Money
10
Guests appreciate the price relative to service and amenities.
Food and Beverage
10
Food was mentioned positively but also noted as sometimes served cold.
Overall Experience
10
General consensus indicates a strong likelihood of returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:59

Property Description

Convenient Location in West Knoxville
Located just 17 km from popular attractions like the University of Tennessee and Knoxville Convention Center, Drury Inn & Suites Knoxville West offers a prime spot in the bustling West Knoxville district.

Comfortable Rooms and Amenities
Each air-conditioned room at this 3-star hotel is equipped with free WiFi, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of a fitness centre, hot tub, and 24-hour front desk.

Convenient Facilities
With complimentary private parking, a business centre, and an ATM on-site, guests can expect a hassle-free stay. Plus, attractions like the Frank H McClung Museum and Market Square are just a short drive away.

Ready to experience comfort and convenience in Knoxville? Book your stay at Drury Inn & Suites Knoxville West today!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1445 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
D
Diana • couple • us
8
We had a restful night in this clean facility although it was not as nice as some other Drury Inns we have stayed at in
Pros:

Nice property.

Cons:

There was no restaurant and/or bar at this location.

2026-04-11 • via Nuitee
B
Barr • couple • us
9
Great experience!
Pros:

Breakfast was very good.

2026-04-11 • via Nuitee
B
Brooke • family_with_children • us
10
Pros:

Loved the staff, food, room, everything!!

2026-04-10 • via Nuitee
C
Charles • family_with_children • us
10
Pros:

Always consistently A1.

Cons:

Nadda

2026-04-08 • via Nuitee
B
Boyce • solo_traveller • us
9
2026-04-08 • via Nuitee
M
Michael • family_with_children • us
10
Pros:

After our long 10 hour drive, it was very pleasant to see our hotel right off the freeway and, even more pleasant, it was great to be able to stay in our building and enjoy dinner.

Cons:

Everything was fine.

2026-04-08 • via Nuitee
J
jeff • family_with_children • us
8
Pros:

They have a good breakfast selection and clean rooms.The location is good for us.Only 5 minutes from our grandkids.

Cons:

The only thing this trip. My wife said the hot tub wasn't working. The water was hot but the jets wouldn't turn on.

2026-04-06 • via Nuitee
D
Destiney • family_with_children • us
8
2026-03-30 • via Nuitee
J
John • family_with_children • us
9
2026-03-30 • via Nuitee
A
Ana • solo_traveller • us
10
Great breakfast and evening reception. Staff was friendly and helpful. Location is great
Pros:

Staff were helpful and friendly

2026-03-29 • via Nuitee
S
Scott • couple • us
10
2026-03-28 • via Nuitee
D
Dahlenburg • family_with_children • us
10
For what they offer to you as a Drury Inn guest you cannot afford to stay anywhere else. It's great
Pros:

it was even more than we expected a great place to stay. Everything was great. An enjoyment to stay at.

2026-03-28 • via Nuitee
R
Rose • couple • us
8
2026-03-26 • via Nuitee
E
Eric • solo_traveller • us
10
The staff are excellent here and very friendly. We appreciate all the extras.
Pros:

The rooms are spacious, very clean and comfortable.

Cons:

Easy to get to, find.

2026-03-25 • via Nuitee
J
Jon • family_with_children • us
10
Pros:

The staff was nice and kickoff (?) was a nice bonus
We will plan on staying at Drury hotels whenever we find them

Cons:

Liked everything

2026-03-24 • via Nuitee
G
Gerald • family_with_children • us
10
Great place to stay...
Pros:

The breakfast was great as well as the dinner. Had a great time. The pool area was greatly enjoyed by me n my daughter.

Cons:

The only problem was sat night when I slipped n fell n twisted my knee. I told Nick the desk clerk bout the spill n my fall. He asked if I was ok n I am but sore.

2026-03-23 • via Nuitee
C
Chris • couple • us
10
Great place and wonderful customer service
Pros:

Everything

Cons:

Nothing

2026-03-22 • via Nuitee
B
Brazil • solo_traveller • us
10
I will definately seek out Drury Inns for all my travel
Pros:

Clean and comfortable. Great free bfast, dinner and drinks!

Cons:

Shower, no pressure and hot water took forever

2026-03-20 • via Nuitee
A
Amy • family_with_children • us
8
It was a good stay even tho we didn’t get the pack and play we kept asking for
Pros:

It was very clean and good food

Cons:

They forgot about the pack and play after asking 2 times for it.

2026-03-20 • via Nuitee
D
Dwayne • family_with_children • us
10
Excellent Service employees were fantastic
Pros:

Room was exceptionally clean! Our cleaner was Anna and she did an amazing job. Wish I had employees that cared that much about a great job!

Cons:

Property was great really enjoyed the extras like beverages and food in evening.
Only thing was beds were not comfortable we had a hard time sleeping.

2026-03-19 • via Nuitee