Drury Inn & Suites Knoxville West

Hotels
•
Drury
10 (1548 reviews)
209 Advantage Place , Knoxville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Excellent amenities
Cons:
Cleanliness issues
Food served cold
Room not fully cleaned

Categories

Cleanliness
10
Multiple mentions of cleanliness issues in guest reviews.
Service
10
Staff received consistent praise for their friendliness and helpfulness.
Location
10
Positive remarks about the location being convenient.
Room Quality
10
Rooms noted to be large and comfy but had cleanliness issues.
Amenities
10
Complimentary meals and beverages highly praised by guests.
Value for Money
10
Guests appreciate the price relative to service and amenities.
Food and Beverage
10
Food was mentioned positively but also noted as sometimes served cold.
Overall Experience
10
General consensus indicates a strong likelihood of returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:59

Property Description

Convenient Location in West Knoxville
Located just 17 km from popular attractions like the University of Tennessee and Knoxville Convention Center, Drury Inn & Suites Knoxville West offers a prime spot in the bustling West Knoxville district.

Comfortable Rooms and Amenities
Each air-conditioned room at this 3-star hotel is equipped with free WiFi, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of a fitness centre, hot tub, and 24-hour front desk.

Convenient Facilities
With complimentary private parking, a business centre, and an ATM on-site, guests can expect a hassle-free stay. Plus, attractions like the Frank H McClung Museum and Market Square are just a short drive away.

Ready to experience comfort and convenience in Knoxville? Book your stay at Drury Inn & Suites Knoxville West today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1548 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Carmen • couple • us
8
Would stay here again. Hotel is very nice!
Pros:

Location was good to basic needs and restaurants nearby. Clean hotel, breakfast and dinner snacks were good. Front desk staff at check in and check out was very friendly.

Only problem we had was our bathroom sink in room 509 was very slow. Whenever you washed your hands or brushed your teeth the water would sit. It was disgusting. We notified front desk twice during the 2 night stay we had and they never came to fix it!

Cons:

Hot tub looked like it needed to be cleaned out. We went in the morning and it looked like there was a layer of some film in water. Pool looked nice.

2026-06-19 • via Nuitee
N
Nancy • solo_traveller • us
9
Pros:

Really nice kickback at 5:30. Comfortable room and bed.

Cons:

Maybe have better orange juice at breakfast.

2026-06-19 • via Nuitee
J
Jeff • couple • us
9
2026-06-16 • via Nuitee
R
Richard • solo_traveller • us
10
2026-06-15 • via Nuitee
E
Erin • family_with_children • us
9
Pros:

Good breakfast

2026-06-15 • via Nuitee
M
Michael • couple • us
10
2026-06-15 • via Nuitee
H
HHLVR • Couples • United States
10
Excellent facilities with customer service to match!
Pros:

The facilities at this hotel were excellent with customer service to match! Our room was immaculately clean, very comfortable and had everything we needed. The breakfast room is large, well maintained with a variety of options that were fresh and hot. From the moment that we checked in until the moment that we checked out, the staff was professional, welcoming, and attentive to our needs. The price point for this hotel is extremely reasonable. This is a great choice when you are visiting Knoxville! Highly recommend!

2026-06-13 • via Tripadvisor
A
Amber • solo_traveller • us
9
Pros:

It's always a good value with free dinner, pop and popcorn and three drinks per adult!! And also a good breakfast 🥞🍳 before u leave!!!

2026-06-13 • via Nuitee
H
Husssein • extended_group • us
10
2026-06-13 • via Nuitee
C
Candice • couple • us
10
Pros:

This hotel is clean and the staff is great.

2026-06-13 • via Nuitee
S
Stephen • couple • us
10
2026-06-10 • via Nuitee
M
Marc • solo_traveller • us
10
2026-06-10 • via Nuitee
M
Maqelle • solo_traveller • us
10
Pros:

We are Drury fans. We had 2 rooms for 3 nights. Service was wonderful. Rooms very clean. Breakfast is great and evening kickback is even better! The lobby is a fun place to meet other guests.

Cons:

Nothing!

2026-06-09 • via Nuitee
J
Jason • couple • us
1
Cons:

Hotel doubled booked my room and blamed it on BOOKING.com.

I believe that they doubled booked the room because I didn’t check in until around 10:30pm and they had a wedding party needing rooms.

2026-06-08 • via Nuitee
B
Brendar • family_with_children • us
9
Nice stay. Will book again.
Pros:

My number one thing at hotels is always cleanliness and in that department I was more than satisfied. The staff was friendly.

Cons:

When I arrived to check in, there was no attendant available to let us into the building.It was past 10pm. A guest who had already checked in graciously allowed us inside. After that, we had to wait at the counter for some time before the attendant arrived to complete our check-in.
I do not believe this was the employee’s fault. It seemed like they may have been handling another urgent task that could not wait. However, for a busy night, additional staffing may be helpful to avoid guests having to wait outside or at the front desk for an extended period.

2026-06-08 • via Nuitee
C
Carla • couple • us
10
2026-06-06 • via Nuitee
P
Pam • couple • us
9
2026-06-05 • via Nuitee
G
Gene • couple • us
10
Pros:

Breakfast was very good.

2026-06-05 • via Nuitee
D
Donna • couple • us
9
Pros:

Great new breakfast options, including scrambled eggs with sun-dried tomatoes, and spinach! Delicious!

Cons:

NA

2026-06-03 • via Nuitee
M
Melissa • solo_traveller • us
8
Convenient, comfortable stay for a long weekend at a convention.
Pros:

The breakfast had plenty to choose from each morning. The coffee was very good, which may be the most important part! There was plenty of seating in the dining area and it felt fairly private (other places I've stayed have a big open room with a blaring tv). I saw several people with dogs, and even two cats, so it's pet-friendly.
It was convenient to the Convention Center - about 15 minutes via Uber.
The bedroom and bathroom were clean and well kept. I got a back corner room at the recommendation of the registration desk attendant, and it was quiet.

Cons:

Although it was quiet, my room had no view. My window looked out on a dumpter and part of the freeway. The breakfast tables often had crumbs that needed to be wiped off. I either wiped mine down or walked further back to find one that was clean.

2026-06-02 • via Nuitee