Drury Inn & Suites Knoxville West

Hotels
Drury
10 (1445 reviews)
209 Advantage Place , Knoxville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Excellent amenities
Cons:
Cleanliness issues
Food served cold
Room not fully cleaned

Categories

Cleanliness
10
Multiple mentions of cleanliness issues in guest reviews.
Service
10
Staff received consistent praise for their friendliness and helpfulness.
Location
10
Positive remarks about the location being convenient.
Room Quality
10
Rooms noted to be large and comfy but had cleanliness issues.
Amenities
10
Complimentary meals and beverages highly praised by guests.
Value for Money
10
Guests appreciate the price relative to service and amenities.
Food and Beverage
10
Food was mentioned positively but also noted as sometimes served cold.
Overall Experience
10
General consensus indicates a strong likelihood of returning despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:59

Property Description

Convenient Location in West Knoxville
Located just 17 km from popular attractions like the University of Tennessee and Knoxville Convention Center, Drury Inn & Suites Knoxville West offers a prime spot in the bustling West Knoxville district.

Comfortable Rooms and Amenities
Each air-conditioned room at this 3-star hotel is equipped with free WiFi, a flat-screen TV, and a private bathroom. Guests can also enjoy the convenience of a fitness centre, hot tub, and 24-hour front desk.

Convenient Facilities
With complimentary private parking, a business centre, and an ATM on-site, guests can expect a hassle-free stay. Plus, attractions like the Frank H McClung Museum and Market Square are just a short drive away.

Ready to experience comfort and convenience in Knoxville? Book your stay at Drury Inn & Suites Knoxville West today!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 1445 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
Cortnee family_with_children us
10
Pros:

Nice clean

2026-02-14 via Nuitee
E
Edrenthia family_with_children us
10
Pros:

Everything was amazing and convenient!

2026-02-13 via Nuitee
A
Amanda couple us
10
Pros:

Great breakfast! Enjoyed the large hot tub! Nice and clean.

2026-02-12 via Nuitee
R
Richard couple us
10
2026-02-12 via Nuitee
Y
Yakir family_with_children us
10
Pros:

Best breakfast!!

2026-02-11 via Nuitee
D
Don couple us
10
Will stay here every time I am in the area.
Pros:

Everything,staff, facility and food.

Cons:

Nothing

2026-02-11 via Nuitee
J
Jon solo_traveller us
10
2026-02-11 via Nuitee
C
Constance family_with_children us
9
Pros:

You get both breakfast and a LARGE snack(dinner). We have stayed at a few of these hotels. They have all been nice.

2026-02-09 via Nuitee
A
azmn family_with_children us
10
Pros:

The breakfast and dinner was awesome 👌

Cons:

Couldn't stay longer

2026-01-26 via Nuitee
D
Dovers family_with_children us
10
Pros:

Fast friendly staff

Cons:

Nothing

2026-01-26 via Nuitee
S
Sharon couple ca
9
I’m sold on Drury Inn, great experience.
Pros:

Staff was fantastic, friendly and helpful. Place is spotless. Lots of great areas to sit in lobby eating area. Popcorn was a nice touch. Food and drink was good too.

Cons:

Nothing

2026-01-23 via Nuitee
V
Vicki solo_traveller us
10
Pros:

Excellent facilities with extra touches.

Cons:

The pet fee is the most expensive I've encountered, but everything else makes it worth it.

2026-01-23 via Nuitee
C
Charles extended_group us
5
Pros:

Good

Cons:

No water in room. Did not have linens changed or bed sheets changed or even made up during my stay except the last night after complaining again. I asked for the above at check in for all nights.
Price was very high even for a football weekend!!

2026-01-20 via Nuitee
F
Frances extended_group us
6
Cons:

Room was not serviced for entire stay

2026-01-20 via Nuitee
R
Robin extended_group us
10
Will stay here again next year…
Pros:

Breakfast and dinner were wonderful and staff so friendly.

Cons:

Can’t think of anything

2026-01-20 via Nuitee
B
Brandon couple us
10
2026-01-20 via Nuitee
D
Dale couple us
9
2026-01-20 via Nuitee
M
Mary Beth couple us
10
Great getaway
Pros:

Very clean and inviting

Cons:

Really no complaints on my end

2026-01-20 via Nuitee
J
Jeff couple us
9
Very nice stay and will definitely stay at a Drury again.
Pros:

From check in to departure, we were satisfied with our experience. Check in was friendly and efficient. The hotel itself was very nice. Our room was comfortable and clean. Very good breakfast.

Cons:

I left my Kindle behind and the staff was very professional about finding it and storing it for me to retrieve. Excellent communication in regards to all of that. I was unhappy to discover that the Kindle had been used. The book I was reading was no longer on my Kindle and the font size had been changed.
Road noise was slightly noticeable in our room, but it didn’t interfere with sleeping or talking.

2026-01-20 via Nuitee
A
Alexa family_with_children us
9
2026-01-19 via Nuitee