La Quinta Inn & Suites by Wyndham Charleston Riverview

Hotels
•
La Quinta by Wyndham
6.1 (3466 reviews)
11 Ashley Pointe Drive , Charleston , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Terrace
See all facilities

Review Highlights

Pros:
Helpful Staff
Affordable Rates
Good Location
Cons:
Cleanliness Issues
Room Maintenance Problems

Categories

Cleanliness
3.49
Multiple reviews reported bugs and dirty conditions.
Service
8.47
Staff was noted to be helpful and friendly in reviews.
Location
8.01
Location received positive mentions, although some reviews indicated it was not enough to offset other issues.
Room Quality
4.95
Room issues such as cleanliness and maintenance were highlighted negatively.
Amenities
5.99
Amenities like breakfast and WiFi troubles reported, but some guests appreciated the availability.
Value for Money
6.45
Affordable rates mentioned, but the general condition of the hotel impacted perceived value.
Food and Beverage
6
Breakfast service complaints were noted but some positives about offerings.
Overall Experience
5.47
Mixed experiences lead to a low overall rating, with significant issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-24 03:09

Property Description

Convenient Location
Located near The Citadel and College of Charleston, La Quinta Inn and Suites Charleston Riverview offers easy access to popular attractions.

Modern Amenities
Enjoy free WiFi, flat-screen TVs, and an outdoor pool at this contemporary Charleston hotel.

Exceptional Services
With a fitness center, shuttle service, and 24-hour reception, guests are provided with convenience and comfort during their stay.

Book your stay at La Quinta Inn and Suites Charleston Riverview for a memorable experience in Charleston!

Important information:

When traveling with pets, please note that an extra charge of 25 USD per pet, per night applies, with a maximum fee of 75 USD per stay. Please note that a maximum of 2 pets are allowed. Please note that the property can only allow cats and dogs with a maximum weight of 75 pounds. Service animals are welcome at no extra cost. Contact hotel for additional details and availability.

La Quinta Inn & Suites by Wyndham Charleston Riverview is committed to providing its guests and associates with a smoke free environment. Smoking tobacco, pipes, vapes, e-cigarets and marijuana is strictly prohibited within the hotel. By booking through this website, you acknowledge that the hotel has installed smoking detection sensors in its rooms. These sensors enable hotel management to respond to smoking events without disrupting your stay. You hereby agree and consent to the use of such sensor in your room and acknowledge and agree that it is 100% privacy compliant and required by the hotel to ensure a smoke-free stay for all guests. By acknowledging the foregoing, you agree to waive any future claims related to the presence of the sensor in a room you may book. Tampering with the sensor is strictly prohibited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Location

Guest Reviews

6.1
Based on 3466 reviews
Cleanliness: 3.49
Service: 8.47
Location: 8.01
Room Quality: 4.95
Amenities: 5.99
Value for Money: 6.45
Food and Beverage: 6
Overall Experience: 5.47
R
Renata • extended_group • us
10
Polecam
Pros:

Bardzo mila i pomocna obsluga, pokoje czyste i dobrze wyposazone, sniadanie pyszne

2026-09-19 • via Nuitee
Y
Yvette • couple • us
1
Booking.com - Do not recommend! No advocate for customers.
Pros:

The location. NEVER USE BOOKING.COM. They have NO customer service. You’re better off going directly to a provider. I was a loyal customer but will NEVER use them again.

Cons:

I was traveling alone. I checked in at 3 pm in the only room booking.com said was available - one on the first floor. The 1st floor was loud- there were partiers on the first floor and vagrants hanging around the front and side entrance. Someone tried to access my room in the first 30 mins. I did not feel safe and the room was not exactly clean feeling so I took the keys to the front and expressed concerns. I was told I had to contact booking.com. I immediately emailed them and after 3 days was told by booking. Com (with a no reply email) that I needed to contact the hotel directly. I tried again and received nothing from either. Booking.com is a fraud and does not respond to longstanding customers. I will never use Booking.com again and will vehemently condemn your (lack) of customer service.

2026-09-19 • via Nuitee
S
Stuart • family_with_children • ca
1
Awful. I'd request a refund but I wouldn't even stay there if they paid me
Pros:

Location was nice with a marina across the street and the pool. The breakfast was ok. The few staff members I dealt with were pleasant enough. Shoutout to the one girl there was a riot to banter with.

Cons:

I mean, it's a cheap hotel but at what point is it just condemnable. Our first room had a busted security latch on the door, the door didn't seal well at all allowing daylight and whatever other bugs and pests around the framing. The TV had black interlacing lines across the screen and the volume didn't work at all and was stuck on loud.

We mentioned all these and the fact that I had paid for the "deluxe" and they mistakingly gave me the wrong room. To their credit they quickly put us in the correct room that was interior access.

The next room was markedly better, however you could still see the lack of care overall. The toilet constantly ran and would eventually "flush and fill" periodically. The shower enamel was chipped and missing, the caulking or sealant around the handle and frame was shoddy and molding. The paint job around the spaces was awful. The air conditioner was noisy when it kicked on. The last straw was a tossup between cockroaches and the bathtub plug not working at all do we couldn't bathe our youngest.

We cut our stay short.

2026-09-18 • via Nuitee
P
Pérez Fernández • solo_traveller • cr
10
2026-09-18 • via Nuitee
R
Rhonda • solo_traveller • us
9
2026-09-17 • via Nuitee
M
Moore • solo_traveller • us
7
Short break away
Pros:

Beds comfortable room facilities good location good

Cons:

Light bulbs out in lamps, towels not changed, had to ask after staying two days as three without clean towels is ridiculous, stayed in 2nd building take ear plugs as walls are very thin

2026-09-16 • via Nuitee
S
Sabrina • couple • us
9
2026-09-16 • via Nuitee
I
Isabella • solo_traveller • us
4
4/10
Pros:

The view was pretty, but an uber ride/ drive from the actual city.

Cons:

The sheets were gross, the bathroom felt like it was falling apart. Everything was rusty or over used. It was fine for my circumstances, but would not stay again or recommend.

2026-09-15 • via Nuitee
J
Jenny • solo_traveller • us
10
Pros:

Everyone was kind and professional The room was awesome with a view of the harbor. Breakfast was delicious...

Cons:

That i couldn't stay longer

2026-09-14 • via Nuitee
K
Kelvin • solo_traveller • us
7
2026-09-14 • via Nuitee
T
Theresa • couple • us
1
The room was so gross. Hair was everywhere - the sink was filled with like BEARED HAIR???? Dirt and trash in our bathroo
Pros:

The room was so gross. Hair was everywhere - the sink was filled with like BEARED HAIR???? Dirt and trash in our bathroom and a bug in our bed

Cons:

The room was so gross. Hair was everywhere - the sink was filled with like BEARED HAIR???? Dirt and trash in our bathroom and a bug in our bed

2026-09-14 • via Nuitee
J
Jason • family_with_children • us
4
2026-09-13 • via Nuitee
J
Jennifer • couple • us
6
Convienent but crappy room.
Pros:

Convenient location.

Cons:

Dirty bathroom. Staff didn’t understand English or speak it. Bed was way too hard. Needs a good cleaning and updated.

2026-09-13 • via Nuitee
K
Kelvin • couple • us
7
2026-09-12 • via Nuitee
L
Lucille • family_with_children • us
4
Will never return
Pros:

Ok

Cons:

NEVER had to pay to park at a hotel!!!
Water running in toilet whole time.
NO receipt at checkout

2026-09-12 • via Nuitee
A
Annice • solo_traveller • us
1
Pros:

Nothing it was in a boat yard and it smelt of fish all around the hotel. It was old and dirty.

Cons:

The entire thing and reservation
Turn on can't remind me

2026-09-12 • via Nuitee
M
McCarroll • solo_traveller • us
4
It was blah wasn’t the best but wasn’t the worst
Pros:

Bed was comfortable

Cons:

Looked nothing like the photos

2026-09-11 • via Nuitee
B
BRUNA • couple • us
4
2026-09-11 • via Nuitee
W
Wade • solo_traveller • us
4
Pros:

The price

Cons:

Pool was dirty elevators didnt work half the time and slow look on the door was broke

2026-09-11 • via Nuitee
T
Tina • solo_traveller • us
2
It was one of the worst hotel experiences I have had.
Pros:

Front desk customer service was the only thing right at the hotel. They tried their best to accommodate but the facility itself is not suitable.

Cons:

The elevator was broken. The equipment in the fitness room was broken. The hallways were filthy. I did not get any room cleaning service during the time I was there. The breakfast was overcooked and uninviting. Finally there were roaches.

2026-09-11 • via Nuitee