Fairfield by Marriott Rochester Henrietta/University Area

Hotels
Fairfield Inn
7.9 (258 reviews)
4695 West Henrietta Road , Henrietta , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
Poor breakfast quality
Noisy environment

Categories

Cleanliness
7.23
Several mentions of cleanliness issues, such as a sticky bathroom floor and a dirty breakfast area.
Service
8.7
Staff was generally described as friendly and helpful.
Location
8.74
Convenient location, close to necessary amenities.
Room Quality
7.69
Rooms were comfortable but several complaints about small bathroom size and noise.
Amenities
7.72
Varying reviews on amenities, some highlights like charging stations but still some feedback on refrigerator not cooling.
Value for Money
8.18
Good value mentioned in context of overall satisfaction.
Food and Beverage
6.73
Frequent complaints about breakfast quality and options.
Overall Experience
8.2
Overall stay was pleasant despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:28

Property Description

Luxurious Rooms and Amenities
Experience comfort and convenience in our spacious rooms at Fairfield by Marriott Rochester Henrietta/University Area. Enjoy luxury bedding, a large work desk, and modern amenities like a flat-screen TV and coffee maker.

Delicious Breakfast Options
Start your day right with a hot breakfast featuring a variety of options such as scrambled eggs, sausage, oatmeal, and fresh fruit. Satisfy your cravings and fuel up for the day ahead at Fairfield.

Convenient Location and Services
Located just 15 minutes from Rochester Institute of Technology and offering free Wi-Fi, an indoor pool, and free on-site parking, our hotel provides the perfect blend of relaxation and accessibility. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 258 reviews
Cleanliness: 7.23
Service: 8.7
Location: 8.74
Room Quality: 7.69
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.2
D
Dilek family_with_children tr
6
2026-01-19 via Nuitee
G
Gregory couple us
9
2026-01-19 via Nuitee
J
Jemi family_with_children us
8
Pros:

The check-in staff was extremely helpful and friendly. It was nice to get the complementary waters.

2025-12-04 via Nuitee
A
Antonio Moreno couple us
10
Pros:

all good

Cons:

breakfast area not clean when guests were eating, and all food finished by 8am

2025-11-29 via Nuitee
S
Stephanie couple us
9
Pros:

Convenient location, comfortable room

Cons:

NA

2025-11-28 via Nuitee
D
Diana family_with_children us
7
Overall, my stay was comfortable and enjoyable, with just a few small areas for improvement.
Pros:

I really liked how friendly and helpful the staff was. I also appreciated the hot breakfast in the morning, and the spacious and comfortable room.

Cons:

I would have appreciated if the refrigerator in the room cooled a bit more. It would also be nice if breakfast was extended at least until 10:00 a.m. and if there were a bit more variety, such as pancakes, scrambled eggs, and bacon.

2025-11-26 via Nuitee
P
Patricia couple us
5
OK but not totally satisfying.
Pros:

Access to the highway and comfortable bed.

Cons:

The breakfast was terrible. Most choices were ultra processed and unhealthy. The bagels were stale. The staff let the coffee run out and had not pre-prepared another pot. We had to delay our departure waiting for the coffee to drip.

2025-11-21 via Nuitee
T
Tao family_with_children us
5
Pros:

Charging station

Cons:

Very understaffed. It feels like half of the time, there is no one at the front desk

2025-11-20 via Nuitee
C
Chun Ta couple ca
1
Pros:

Property was fine, it’s booking.com issues that you don’t pay to hotel, it’s end up that we were not allow to check out of the hotel.

Cons:

This is total booking.com fault, we will never book you your website

2025-11-04 via Nuitee
J
JAMES couple us
9
Comfortable and clean
Pros:

Clean and friendly staff.

2025-10-28 via Nuitee
שפירא family_with_children il
8
2025-10-22 via Nuitee
J
Juanita solo_traveller us
8
2025-10-14 via Nuitee
S
Shayna
10
Pros:

Very clea

2025-09-23 via Nuitee
S
Susan family_with_children us
10
Close to everything we needed.
Pros:

Very clean, good breakfast, large room with comfortable beds.

Cons:

Nothing

2025-09-17 via Nuitee
D
Donald couple ca
10
Pros:

The location is convenient. The breakfast is decent, and the needed quietness is there.

2025-09-04 via Nuitee
M
Michelle family
8
Pros:

The room was pretty average, but the bathroom was SMALL! The door came within an inch of the toilet when you swung it open and closed. That’s my biggest complaint. The free breakfast was mediocre. I’ve had better for sure. But overall it was a pleasant stay.

2025-09-02 via Nuitee
K
Kutchung couple us
8
good
2025-08-30 via Nuitee
B
Barbara family_with_children us
8
2025-08-29 via Nuitee
T
THERESE family
8
Pros:

Quick check in Amd out. Great breakfast

2025-08-11 via Nuitee
A
Andy M couple us
9
Comfortable and convenient
Pros:

Convenient to the New York Thruway. Quiet, clean and comfortable room.

Cons:

Bathroom was quite small but manageable. The bed was comfortable but not great. We were given a handicap accessible room that we had not asked for, but we made a last-minute reservation and were happy to have found this hotel.

2025-08-11 via Nuitee