Holiday Inn Express Memphis Medical Center - Midtown by IHG

Hotels
Holiday Inn Express
9 (675 reviews)
1180 Union Avenue , Memphis , us

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean breakfast area
Cons:
Cleanliness issues
Outdated rooms
Small room sizes

Categories

Cleanliness
8.09
Several reviews mentioned cleanliness issues such as dirty pillowcases and stained carpets.
Service
10
Frequent mentions of friendly and attentive staff.
Location
9.56
Multiple reviewers highlighted the convenient location.
Room Quality
8.6
Some reviews pointed out outdated furniture and small room sizes.
Amenities
8.55
Mixed reviews on amenities, with some positives about breakfast.
Value for Money
8.58
Comments indicated some guests felt the room pricing was not justified by quality.
Food and Beverage
9.54
Several reviews praised the breakfast quality.
Overall Experience
9.09
General sentiment indicates satisfaction but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Convenient Location and Modern Amenities

Located just off Interstates 240 in midtown Memphis, the Holiday Inn Express offers a comfortable stay with a daily hot breakfast buffet and an outdoor pool. Free WiFi is available throughout the hotel, ensuring you stay connected during your visit.

Comfortable Rooms and Convenient Facilities

The modern rooms at the Holiday Inn Express Memphis Medical Center – Midtown are equipped with a 32-inch flat-screen cable TV, in-room coffee maker, work desk, and ironing facilities. Additionally, guests can make use of the on-site fitness room and business centre for their convenience.

Nearby Attractions and Easy Access to Key Locations

Conveniently situated near popular attractions, the hotel is just a short distance from Beale Street, St. Jude Research Hospital, and Southern College of Optometry. With its proximity to Memphis Zoo, the Holiday Inn Express is the perfect choice for your stay in Memphis.

Book your stay at the Holiday Inn Express Memphis Medical Center – Midtown for a memorable experience!

Important information:

Guests must be at least 18 years or older to check-in.

Renovations: Interior and the exterior renovations are ongoing through November 2016. Expect to see construction materials and workers on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Oct 31, 2026 until Tue, May 25, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 675 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
J
Jason couple us
7
Pros:

The oat milk being available for the continental breakfast was great. My wife always wants it for her tea and we didn't have to go to the store to get some. Great job.

2026-06-25 via Nuitee
P
Peter solo_traveller de
7
Pros:

Gute Lage

Cons:

Im Bad dreckig am Rauchmelder

2026-06-23 via Nuitee
C
Carlos family_with_children us
8
The room was quite comfortable, just felt a little uneasy about the location
Pros:

The beds were fairly comfortable, and the pillows were fluffy. We appreciated that there was a night watchperson. The TV was big, and we were able to watch the World Cup games. The staff was super friendly and helpful.

Cons:

The room had very limited floor space; it kind of felt like we were cramped, but the bathroom was spacious. Underneath the fridge, the wood was sort of torn, when you opened the door and looked at the bottom. It didn't feel the safest because of the location.

2026-06-21 via Nuitee
V
vaughan solo_traveller nz
8
Pros:

the pool was excellent and I will say the staff go above and beyond

Cons:

The noise in the room from the hallway.

2026-06-21 via Nuitee
K
Kaitlyn couple us
8
2026-06-18 via Nuitee
B
Bijumon family_with_children us
5
2026-06-18 via Nuitee
L
Leiper family_with_children us
3
Worst holiday inn express experience I’ve ever had
Cons:

It was very old and run down. Just beat up. And the area of town was not good. We kept checking on our car though the night. However, they did have a night security guard.

2026-06-17 via Nuitee
R
renata family_with_children us
7
Satisfeito.
Pros:

Gostei muito da senhora zee que serviu o café da manhã, é uma pessoa muito agradável e gentil.

Cons:

Achei que o banheiro não estava bem limpo, e faltou uma máquina de café no quarto.

2026-06-14 via Nuitee
D
dereonao Family
10
I will be bavi
Pros:

Everything Was Great I Actually Enjoyed Everything And I Love Thw Employees They So Sweet And Zee The Lady Who Made Breakfast Did A Fantastic Job

2026-06-13 via Tripadvisor
J
Jennifer couple us
8
2026-06-13 via Nuitee
L
lkpjlp Couples Edmond, Oklahoma
6
Undeserving of existing rating
Pros:

We asked that toilet be recleaned since black mold could be seen in top of bowl. Were told it was done while out to eat, no evidence of cleaning was seen. General cleanliness was just average in general. Breakfast was average at best. Very dissappointed because we picked it based on the 4.7 rating.

2026-06-10 via Tripadvisor
A
adricp2026 Friends getaway
10
Loved It!
Pros:

The food and atmosphere was amazing! Zee’s breakfast and service was a 10/10 across the board! Great experience!

2026-06-10 via Tripadvisor
L
Leicad88 Solo travel Abu Dhabi, Emirate of Abu Dhabi
10
Appetizing!
Pros:

I greatly enjoyed their breakfast. It's really appetizing. Thanks Zee!

2026-06-10 via Tripadvisor
J
jacksonmA1902YZ Friends getaway
10
Zee is the best
Pros:

Zee was fantastic and had an amazing breakfast for use in the morning.

2026-06-10 via Tripadvisor
C
Compass05467822783 Business
10
Good overall experience
Pros:

Good breakfast. Nice staff. Easy access to downtown.

2026-06-10 via Tripadvisor
R
rodneymV660ML Business
10
Wonderful experience
Pros:

I stayed for a week and chef Z had a wonderful breakfast, great bacon cooked just right! Everything was very clean and very well done, I could tell that there was extra care put in to make it right! I highly recommend staying at this facility and enjoying a very good breakfast!

2026-06-10 via Tripadvisor
B
Bennie family_with_children us
7
Great Place To Stay
Pros:

Clean and friendly staff

Cons:

The first night the air didn’t work so the room was hot the second time I stay was great

2026-06-10 via Nuitee
L
LightPacker700397 Family
10
Vacation 2026
Pros:

Overall pleased with our room. Front desk personnel were very helpful and friendly. We were starving and was directed to Huey’s on Manchester. Best experience ever. The Continental breakfast was A+. Thank you Zee!

2026-06-09 via Tripadvisor
G
G8157BAjessieh Business
8
Good value
Pros:

Decent hotel for the price. Rooms were clean and breakfast with Zee was wonderful.

2026-06-09 via Tripadvisor
K
kelly couple us
7
2026-06-09 via Nuitee