Holiday Inn Express Memphis Medical Center - Midtown by IHG

Hotels
Holiday Inn Express
9 (646 reviews)
1180 Union Avenue , Memphis , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Shallow end
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean breakfast area
Cons:
Cleanliness issues
Outdated rooms
Small room sizes

Categories

Cleanliness
8.09
Several reviews mentioned cleanliness issues such as dirty pillowcases and stained carpets.
Service
10
Frequent mentions of friendly and attentive staff.
Location
9.56
Multiple reviewers highlighted the convenient location.
Room Quality
8.6
Some reviews pointed out outdated furniture and small room sizes.
Amenities
8.55
Mixed reviews on amenities, with some positives about breakfast.
Value for Money
8.58
Comments indicated some guests felt the room pricing was not justified by quality.
Food and Beverage
9.54
Several reviews praised the breakfast quality.
Overall Experience
9.09
General sentiment indicates satisfaction but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Convenient Location and Modern Amenities

Located just off Interstates 240 in midtown Memphis, the Holiday Inn Express offers a comfortable stay with a daily hot breakfast buffet and an outdoor pool. Free WiFi is available throughout the hotel, ensuring you stay connected during your visit.

Comfortable Rooms and Convenient Facilities

The modern rooms at the Holiday Inn Express Memphis Medical Center – Midtown are equipped with a 32-inch flat-screen cable TV, in-room coffee maker, work desk, and ironing facilities. Additionally, guests can make use of the on-site fitness room and business centre for their convenience.

Nearby Attractions and Easy Access to Key Locations

Conveniently situated near popular attractions, the hotel is just a short distance from Beale Street, St. Jude Research Hospital, and Southern College of Optometry. With its proximity to Memphis Zoo, the Holiday Inn Express is the perfect choice for your stay in Memphis.

Book your stay at the Holiday Inn Express Memphis Medical Center – Midtown for a memorable experience!

Important information:

Guests must be at least 18 years or older to check-in.

Renovations: Interior and the exterior renovations are ongoing through November 2016. Expect to see construction materials and workers on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 646 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
X
X832CRkenh Family
10
Comfortable and friendly stay
Pros:

Staff was extremely friendly and helpful.

2026-05-28 via Tripadvisor
T
T4868UQdanam Family
10
Great Hotel!
Pros:

Great experience! Comfortable room/bed and Zee makes a great breakfast!

2026-05-28 via Tripadvisor
E
Ehm24 Family
10
Breakfast
Pros:

The breakfast was great and the chef was so nice too. Thanks chef Zee

2026-05-28 via Tripadvisor
A
amartinez729 Family Anchorage, Alaska
10
Top tier breakfast
Pros:

Breakfast is great, good selection, tasty eggs, sausage, potatoes and biscuits! Chef Zee is sweet and personable and really cares about our experience!

2026-05-28 via Tripadvisor
E
Experience614841 Family
10
Zee's Breakfast
Pros:

Visited with the family and presently surprised by the level of service and organization at this location. The breakfast was superb but having Zee hosting us was the highlight of the visit. Thanks

2026-05-28 via Tripadvisor
A
antonbK8657DO Family
10
Fantastic
Pros:

The staff members are very accommodating and approachable especially sister Zee.

2026-05-28 via Tripadvisor
L
Li couple cn
6
还是非常喜欢
Pros:

服务很好

Cons:

卫生一般

2026-05-28 via Nuitee
L
L8203FMtiffanyh Friends getaway
10
Short getaway
Pros:

Location was close to the places I needed to visit my friend. The rooms were clean and stocked. The staff was great and friendly. Zee was awesome at breakfast and made sure we had everything.

2026-05-27 via Tripadvisor
4
499donnal Family
10
good service
Pros:

Zee was amazing during our breakfast! She was very accommodating, patient, and had such a warm and positive vibe. My son accidentally spilled his milk, and she handled it so kindly. She was also very sweet to my kids. Excellent service!

2026-05-27 via Tripadvisor
L
laurabE9504KR Family
10
Memphis Holiday Inn Express rocks
Pros:

Friendly staff member greeted us yesterday and we had a nice overnight stay on our way to Texas. Zee, the chef greeted me as I was waiting in the lobby in the morning and she opened the breakfast bar and I had delicious omelette and bacon. I met a traveling nurse and he told me he uses this hotel 100 days a year and loves the breakfast and the experience here.

2026-05-26 via Tripadvisor
B
Bowlds extended_group us
10
Good hospitality was enjoyed in this Memphis experience.
Pros:

Friendly staff with good breakfast. Comfortable beds.

2026-05-26 via Nuitee
B
BiKat Couples United States
10
Excellent
Pros:

Nice older hotel. Very friendly hotel staff. Chef was excellent at
Breakfast buffet. We have stayed here before and would definitely stay here again.

2026-05-25 via Tripadvisor
N
NorthStar42220240038 Family
10
The best
Pros:

Clean friendly staff, breakfast was the best!!;

2026-05-24 via Tripadvisor
G
Global03177499900 Family
10
Nice
Pros:

Great stay, comfortable and the staff very accommodating. Breakfast was delicious and Zee was very attentive to her guests. Many thanks!

2026-05-23 via Tripadvisor
V
V535GUjennifers Family
10
Great Place to Stay!
Pros:

Breakfast was amazing! Everyone is so nice!!!

2026-05-23 via Tripadvisor
V
vaylanj Family
10
Breakfast
Pros:

Breakfast was good. Service was amazing. Zee was very attentive and hospitable.

2026-05-23 via Tripadvisor
M
Miranda couple us
7
Visiting Memphis for a college visit. We only stayed 1 night but the location was convenient to where we were going. Onl
Pros:

Close to the college my daughter and me were visiting, comfortable beds, quiet

Cons:

The property was fine, right off the highway, convenient

2026-05-23 via Nuitee
O
O349XEbiancas Family
10
Great breakfast and even better hospitality!
Pros:

I’ve stayed here multiple times and have a great experience every time. Breakfast is amazing and Zee is even more amazing. She makes the experience fun and makes conversation with everyone that comes down. She treats everyone like family and really cares about the people that stay here.

2026-05-21 via Tripadvisor
E
E7381RZmatthewt Solo travel
10
Best Hotel Breakfast
Pros:

Hotel is great! Things are clean, parking easy to access. Breakfast was free and prepared by a lady named Zee, and it was amazing. Definitely the hotel to pick if you are in this area of Memphis.

2026-05-21 via Tripadvisor
P
P1517XQlourdesr Business
10
Excellence
Pros:

Absolutely amazing the food was wonderful the service was excelent. I fell in love with the everything it was perfect. My perfect morning to begin my day.

2026-05-21 via Tripadvisor