Holiday Inn Express Memphis Medical Center - Midtown by IHG

Hotels
Holiday Inn Express
9 (536 reviews)
1180 Union Avenue , Memphis , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Shallow end
Fence around pool
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean breakfast area
Cons:
Cleanliness issues
Outdated rooms
Small room sizes

Categories

Cleanliness
8.09
Several reviews mentioned cleanliness issues such as dirty pillowcases and stained carpets.
Service
10
Frequent mentions of friendly and attentive staff.
Location
9.56
Multiple reviewers highlighted the convenient location.
Room Quality
8.6
Some reviews pointed out outdated furniture and small room sizes.
Amenities
8.55
Mixed reviews on amenities, with some positives about breakfast.
Value for Money
8.58
Comments indicated some guests felt the room pricing was not justified by quality.
Food and Beverage
9.54
Several reviews praised the breakfast quality.
Overall Experience
9.09
General sentiment indicates satisfaction but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:27

Property Description

Convenient Location and Modern Amenities

Located just off Interstates 240 in midtown Memphis, the Holiday Inn Express offers a comfortable stay with a daily hot breakfast buffet and an outdoor pool. Free WiFi is available throughout the hotel, ensuring you stay connected during your visit.

Comfortable Rooms and Convenient Facilities

The modern rooms at the Holiday Inn Express Memphis Medical Center – Midtown are equipped with a 32-inch flat-screen cable TV, in-room coffee maker, work desk, and ironing facilities. Additionally, guests can make use of the on-site fitness room and business centre for their convenience.

Nearby Attractions and Easy Access to Key Locations

Conveniently situated near popular attractions, the hotel is just a short distance from Beale Street, St. Jude Research Hospital, and Southern College of Optometry. With its proximity to Memphis Zoo, the Holiday Inn Express is the perfect choice for your stay in Memphis.

Book your stay at the Holiday Inn Express Memphis Medical Center – Midtown for a memorable experience!

Important information:

Guests must be at least 18 years or older to check-in.

Renovations: Interior and the exterior renovations are ongoing through November 2016. Expect to see construction materials and workers on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Oct 31, 2025 until Mon, May 25, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 536 reviews
Cleanliness: 8.09
Service: 10
Location: 9.56
Room Quality: 8.6
Amenities: 8.55
Value for Money: 8.58
Food and Beverage: 9.54
Overall Experience: 9.09
J
J3760DKchristophers Business
10
Great
Pros:

Zee was great. The breakfast bar was great

2026-02-13 via Tripadvisor
K
kylelN1166UL Family
10
Stay close to the hospitals
Pros:

The hospitality outshines everything else. The staff here are extremely friendly and courteous, front desk employees to ms zee in the kitchen.
Also close to the hospitals and a safe spot to rest

2026-02-12 via Tripadvisor
Q
Quest725737 Business
10
Service
Pros:

Zee is a rockstar at the IHG Memphis location! Great food and service!

2026-02-12 via Tripadvisor
S
Shannon couple us
10
2026-02-09 via Nuitee
S
stevenaG7824GO Family
10
Miss Zee was amazing
Pros:

Breakfast buffet was wonderful thanks to Miss Zee! She made sure we had all we needed. She assisted with all of our needs. Ask for her !

2026-02-08 via Tripadvisor
P
Puckett couple us
8
Was very comfortable, breakfast was great. Second time to stay here while our granddaughter had surgery at St Jude. Will
Pros:

Seemed to be located in a safe area

2026-02-08 via Nuitee
M
marissasG2276UY Family
10
Convenient stay
Pros:

Very convenient location to the hospital which was the reason for my stay. The night desk attendant was very nice and accommodating making sure our rooms were on the same floor. The room was clean and comfortable. Breakfast in the morning was very tasty. Chef Zee does her thing! She is also very friendly. I enjoyed my short stay.

2026-02-06 via Tripadvisor
T
tonytC1876IV Business
10
ZEE
Pros:

Ms Zee, where the front was amazing. Very professional and her breakfast was amazing .

2026-02-06 via Tripadvisor
4
4444melody Business
8
Good for business
Pros:

The rooms are spacious and the breakfast is delicious. Zee is a great chef.

2026-02-05 via Tripadvisor
T
teonnikah Business
10
Great experience
Pros:

Great room, great service. Best breakfast in town thanks to Zee

2026-02-05 via Tripadvisor
D
donnapY5247NF Couples
10
Zee was great!!! Uh
Pros:

Zee was awesome!!! Every morning very friendly and the food was always fresh and delicious. Love hearty breakfast Zee does good job

2026-02-02 via Tripadvisor
C
Colleen couple us
10
Top shelf experience!
Pros:

Fresh, clean. Friendly staff.

Cons:

Nothing.

2026-01-26 via Nuitee
T
Tarressr family_with_children us
10
Pros:

The cleanliness of the entire hotel

Cons:

I have no complaints at all.

2026-01-25 via Nuitee
T
Tarressr solo_traveller us
10
Pros:

The clean rooms

Cons:

I have no complaints

2026-01-25 via Nuitee
F
Freedom01086257809 Family Incheon
10
Good sleep& nice breakfast.
Pros:

I coming here, watching the NBA Grizzlies game for Fedex Forum.
Driving a car 4mins.walking through 30mins.
This holiday Inn Hotel so nice,, free parking, good taste breakfast.
Also Zee is very warm woman and nice talke. Serving for breakfast so good

2026-01-24 via Tripadvisor
8
860edieh Friends getaway
10
Friendliest staff
Pros:

Some friends and I were passing thru Memphis with a moving truck on the way to New Orleans. The staff were incredibly helpful and friendly, from the security guard in the back parking lot to our breakfast chef Zee. The accommodations were clean and comfortable. My friends and I will return.

2026-01-23 via Tripadvisor
M
mbreech08 Couples Bloomsburg, Pennsylvania
10
Welcoming
Pros:

My boyfriend and I stayed here for one night on our way to Texas. The front desk host, Jay was fabulous and extremely welcoming. He had us laughing which was very refreshing after a long days travel. Zee’s breakfast the next day was delicious and she was very kind and even came around and asked how everything was. Great experience! Would choose hotel again if traveling through.

2026-01-22 via Tripadvisor
S
Sightseer12677738130 Business
10
Great breakfast and clean rooms
Pros:

Zee’s breakfast is delicious- definitely need to have the biscuits and sausage gravy. The egg white veggie omelette was also great- well seasoned. The rooms are clean and comfortable.

2026-01-22 via Tripadvisor
D
dawnlZ7850VP Family
10
Wonderful Staff and a nice place to stay
Pros:

We stayed at the Holiday Inn in Memphis just before Christmas 2025, so we could do the Graceland Christmas Tour. The rooms were clean and very comfortable. Breakfast was self-serve but great, and I'd like to mention 2 of the ladies who worked the breakfast shift. They were just wonderful!! They each had great personalities, very friendly, answered questions about the area, were generally super helpful and hospitable. So an extra special thank you to Ms. Duffie and Ms. Celes. I hope their supervisor sees this because they went above and beyond. This Inn is just down the road from Graceland, super convenient. I'd go back in a heartbeat!

2026-01-21 via Tripadvisor
D
David couple us
5
Breakfast is good, location is okay, but cleaning is minimal. Only good for one-night.
Pros:

Breakfast was good.

Cons:

I stayed there 3 nights and cleaning was not great. On my second night housekeeping only removed trash and dirty towels but did not replace towels nor clean anything. I talked to the front desk about incident but all they could do was give me clean towels. I can only recommend this place for one night only.

2026-01-21 via Nuitee